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Automatic Update


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14 minutes ago, Claw said:

I'm using Kaspersky Security Cloud Free and so far, it doesn't automatically update, every update I've had to manually do. it just says automatic update failed. 

Hello @Claw


Please follow: 

  1. General recommendations for solving database update issues
  2. Update Issues checklist - by Richbuff
  3. IF - after following both sets of guidelines & monitoring the issue, the issue persists, uninstall the software, saving LICENSE data only, do not check any other checkboxes, leave all other check boxes blank; at the end of the uninstall, make sure the computer reboots, download a new Kaspersky Security Cloud Free installer & clean install Kaspersky Security Cloud Free. 

Please share the outcome, with the Community, when it's available?

Thank you?

Edited by Flood and Flood's wife
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