autocad, the software is uninstalling the modules of a tool called caddproj and is not allowing to insert in the exceptions [Solved][Closed]

[Proativa]

the software is uninstalling the modules of a tool called caddproj and is not allowing to insert in the exceptions,and the support is a trash!

[Igor Kurzin]

the software is uninstalling the modules of a tool called caddproj and is not allowing to insert in the exceptions,and the support is a trash!

Hi, if you have already submitted a ticket to techsupport team, can you tell me the incident number? We will request some additional information for further investigation and resolution.