Running Windows 10 64 bit. Have Kaspersky Total Security
On Oct 16, 2022 I went on my AOL Gold account and deleted emails because I had been away for 2 weeks. Had no problems. On Oct 17 I tried opening AOL and it would not start. It would come up on the screen and just freeze before it just closed itself. I than got a notice from Kaspersky that I had a threat to my system that needed to be disinfected. After the disinfection occurred and restart was done my AOL was gone. I ran a full scan and also windows malware removal tool. Nothing was found. I then proceeded to reinstall from the internet my version of AOL Gold. After I tried to log on to AOL I get the same computer needs to disinfect a threat. Again it deleted my AOL from my computer. I tried a roll back but it would not complete the roll back to Oct 16. Was there a update done between the 16th and 17th that may be causing me this problem? Any help would be appreciated
Running Windows 10 64 bit. Have Kaspersky Total Security
On Oct 16, 2022 I went on my AOL Gold account and deleted emails because I had been away for 2 weeks. Had no problems. On Oct 17 I tried opening AOL and it would not start. It would come up on the screen and just freeze before it just closed itself. I than got a notice from Kaspersky that I had a threat to my system that needed to be disinfected. After the disinfection occurred and restart was done my AOL was gone. I ran a full scan and also windows malware removal tool. Nothing was found. I then proceeded to reinstall from the internet my version of AOL Gold. After I tried to log on to AOL I get the same computer needs to disinfect a threat. Again it deleted my AOL from my computer. I tried a roll back but it would not complete the roll back to Oct 16. Was there a update done between the 16th and 17th that may be causing me this problem? Any help would be appreciated
Edited by TimI