false positive 安全软件与网易游戏反作弊冲突导致代码CreateServiceW 1072报错

[Sw1ft]

 

13 minutes ago, Qenix said:

This has been a problem for a few days. There's still no solution. The exception list exists for these days, but it doesn't work. Because Russian law blocks certain things even if you set exceptions, the exception lists haven't worked for 5 years, maybe even longer. They're not offering a solution either. Uninstalling it seems like the most sensible thing to do. I'll switch to a different program next time. We trust them, but you see...

yep, I actually uninstalled it just now. I don't have any solution to this problem, uninstalled it is the only "solution". If I have to run some risky programs I will put it on sandboxie or VMware Workstation🙁

Edited Wednesday at 12:58 PM by Sw1ft

[HuiY]

53 minutes ago, Qenix said:

This has been a problem for a few days. There's still no solution. The exception list exists for these days, but it doesn't work. Because Russian law blocks certain things even if you set exceptions, the exception lists haven't worked for 5 years, maybe even longer. They're not offering a solution either. Uninstalling it seems like the most sensible thing to do. I'll switch to a different program next time. We trust them, but you see...

Perhaps you are right. If they simply informed us but then had no progress, action, or investigation, then once my subscription expires, I will uninstall and switch. I can understand how you feel, my friend. The issues we raised should not be ignored.

[风在吹]

14 hours ago, HuiY said:

是的，客服没有装死是我在装死，别说是人机回复，昨天还专门和我要了工单反馈的

好奇这种能不能通过什么渠道投诉一下

[Dassatar]

我也一样，我是21.20，更新成21.25以后就好了几个小时以后又不行了，给网易反馈网易说了一通没卵用的车轱辘话以后就把工单关掉了，已经先卸了卡巴斯基了，等看看修复了再下回来吧。

[wdao]

8 hours ago, 风在吹 said:

好奇这种能不能通过什么渠道投诉一下

我是没办法了，忽然想到网易云音乐上由丁磊的账号，我还关注了，于是直接在网易云音乐上投诉。但字数有限制，等第二天后再自投诉。也不知道有没有用。

[luoxiaoxin]

我也遇到了，重装系统后好了6天，现在在又进不去了，准备卸载卡巴试下

[wdao]

哈哈，网易终于承认neac与卡巴斯基冲突了，有网友接到了回复。

 

[HuiY]

5 minutes ago, wdao said:

哈哈，网易终于承认neac与卡巴斯基冲突了，有网友接到了回复。

 

问题好像已经扩散了，隔壁永劫的玩家昨天也是大批量拉闸然后到我小黑盒的帖子来发现问题😅原本好像永劫也部分人这样，现在和守望国服一样了

[caikun233]

ow的帮助页面上确实有这个popup window了

5 minutes ago, HuiY said:

问题好像已经扩散了，隔壁永劫的玩家昨天也是大批量拉闸然后到我小黑盒的帖子来发现问题😅原本好像永劫也部分人这样，现在和守望国服一样了

意思是永劫那边很久之前就有人这样了，然后最近集中爆发了吗？

[Xzz123]

国服反馈没用的

还是得永劫外服反馈。猪场习惯当各位玩家的爹了。

[HuiY]

19 minutes ago, caikun233 said:

ow的帮助页面上确实有这个popup window了

意思是永劫那边很久之前就有人这样了，然后最近集中爆发了吗？

曾经有过360冲突的报告，但是这次部分永杰的人是和守望国服这边一个时间上不去的，其他大部分是昨天前天早上突然就拉闸了。