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  1. Acabei de comprar o produto e simplesmente não consigo acessá-lo na minha conta. Na verdade, eu não consigo é entrar na minha conta.
  2. 当卡巴斯基正常运行时 无法打开任何压缩包 问题如题 我不清楚卡巴斯基该如何上传视频如有需要请联系我补充详细相关 我不清楚这是否是卡巴斯基的问题如有需要补充请联系我的邮箱 如果可以的话 请给我一个合适的解决方案 问题 开启卡巴斯基防护后 关闭卡巴斯基防护后 卡巴斯基版本及我的电脑操作系统
  3. Version of your operating system: Windows 11, version 23H2 Name and version number of the Kaspersky application: Kaspersky Plus, Details the nature of problem: Hello! When I turned on the PC an hour ago, I've got a message that the program is containing an error (error status 0xc000012f). I can't unistal the program as some component and the folder containing it is missing and I can't instal the program again without reinstalling either. I can't open My Kaspersky either (thankfully I've got the KAspersky version from the Application list in Settings.) Also my usb mouse suddenly stopped working though it's fully charged and I tried different usb ports. I don't know if it could be connected to the antivirus stopping working. The Windows security system is on, but it had never interfered with the work of Kaspersky Plus before. screenshots of the problem and detailed description: 1) If I turn on the PC or try to instal Kaspersy Plus anew without unistalling it first, I get this message: 2) If I try to unistal the Kaspersky Plus to reinstal it, I get this pop up window. It's said there that the Feature I want to use is on my network resources which are not available now. It's also said that I shall click on "OK" to repeat the process or I shall give another path to the folder which contains "product.msi" file. I tried to reach the AVP21.16 folder, but it just doesn't exist. The Kaspersky program doesn't even have an icon now. 3) Last connection time was on 21.05.2025 at 14:34. After this I haven't turned on the PC until an hour ago. 4) The error window I get when I try to instal Kasperky anew. I would be very grateful for your help! Kindest Regards Julia
  4. Everything I do in my browser my kaspersky makes the request for the route "gc.kis.v2.scr.kaspersky-labs.com/". I want that to stop!
  5. Discord doesn't start when the Kaspersky is ON. When the Kaspersky is Disabled, Discord client connects and opens. It happens the same for Unity3D Hub. I did allow the Discord and UnityHub in Firewall settings in Kaspersky. This happened after the Windows Update. OS : Windows 11 Product : Kaspersky Total Security
  6. Got absolutely frustrated with my Lenovo Yoga Slim laptop. Everything started to run especially slow one day and even occasional screen freenzes happen. The laptop went over-heated but memory and cpu usage was actually quite low. Couldn't properly load Youtube video in full screen. Everything is lagging hard. I full scanned my laptop using Kaspersky Standard and a malicious objected was detected. It was a kind of Trojan named HEUR:Trojan.Multi.Runner.l But Kaspersky seemed to do absolutely nothing about it. No disinfection, no quarantine, no deletion? And the next time I full scanned it, Kaspersky simplied told me that No threats are found. Please help me. I have got work to do and I have even tried restoring Windows but in vain. Details are as below: Event: Malicious object detected User type: Active user Component: Virus Scan Result: Detected Result description: Detected Type: Trojan Name: HEUR:Trojan.Multi.Runner.l Precision: Exactly Threat level: High Object type: File Object name: powershell.exe Object path: proc:\C:\Windows\System32\WindowsPowerShell\v1.0 Reason: Expert analysis
  7. Hi all, recently purchased Kaspersky Standard. i have a @ yahoo.com email address , and when i try to go to yahoomail.com it shows me the image attached. I trust yahoomail.com's certificate , and this error popup is annoying me a lot... What would I need to do to whitelist / "trust" this site's certificate? I still want to receive popup if a threat is detected when i am on this site, just dont want to get a popup saying this site has bad certificate, and be able to open the site directly as i used to do it. any help is appreciated ! Thanks. My Kaspersky plan is Standard, and application version is -, and i am using Windows 11.
  8. I have a problem concerning a supposedly invalid Certificate for a website. I am running Kaspersky Internet Security on Windows 11 version 23H2 (OS Build 22631.3447) My usual Browser is Chrome. The problem is the same using Edge. The address in question is https://www . librarycat . org/ When I try to access it I receive a message that says “Visiting an untrustworthy website has been prevented” (Screenshot 52). Note that the message is from “touch.kaspersky.com” Selecting “Show details” takes me to Screenshot 54. This gives me the name of the URL as “touch.kaspersky.com”. Getting nowhere here, and knowing that several colleagues using other Anti-virus tools can access it without problems, I tried adding it as a Trusted Address. I added it, checked that it was activated but still had the same problem. At the same time the message is shown the small “Access denied” message appears, with an alert sound, then disappears only to reappear after about 2 seconds. The only way to stop it is to close the browser. Any assistance appreciated.
  9. dün adığım aboneliğimle bu gün giriş yapmak istiyorum . aboneliğiniz yok diyor ne yapmam gerekiyor acaba aktif etmek için kos istiyor nerden bulabilirim
  10. Hello, The extensions cannot detect the kaspersky software. I am having this problem for kaspersky anti-virus and the kaspersky password manager. I tried everything such as re-installing the extensions, re-installing Google Chrome. Nothing worked so far. Any help would be appreciated. Update: Kaspersky Password Manager says that the extension is installed when the extension still gives the same error.
  11. Kaspersky Endpoint Security Cloud Pro Mexican Edition ( ¿Es posible editar y personalizar el mensaje que aparece en las páginas bloqueadas con el Cloud Discovery? Tal cual como en el apartado de Control Web que se puede editar el mensaje
  12. Hola, tenemos KESC en la empresa, la duda que tengo es ¿Cómo se puede controlar el firewall individualmente en cada cliente y no de una forma centralizada? Las opciones están en el cliente pero no deja activarlas. Gracias.
  13. Quando a tela de digitar a senha aparece eu simplesmente não consigo mais digitar a senha. Só consigo digitar a senha através do teclado virtual. E enquanto essa tela de digitar o PIN do Windows Hello aberta através do Google Chrome estiver aberta eu não consigo digitar nada usando meu teclado (nem o teclado conectado na USB e nem o teclado do meu notebook). A única forma de digitar qualquer coisa enquanto essa janela para inserir o PIN do Google Chrome estiver aberta é usando o teclado virtual.
  14. Не удалось инициализировать платформу .Net Framework, я пробовал переустановить саму платформу (через обновления Windows и сторонними программами от Microsoft), одна это не помогло, я пробовал перечисленные методы решения которые есть на сайте, но и они не помогли.
  15. При использовании Creative Cloud и любого софта от Adobe постоянно выскакивают проблемы с инициализацией лицензии. При выключении касперского все работает стабильно и я подключаюсь ко всем моим сетевым функциям приложений. Выдает сообщения формата "Please check your firewall settings, ensure that the time settings on your computer are correct, and try again" - в исключения папку adobe пытался добавить и не помогло, проблему решает только выключение касперского и это выглядит как костыль с моей стороны. Подскажите с решением проблемы и как решить эту несовместимость (прикрепляю файл ошибки для понимая проблемы. Напоминаю, что это связано именно с работой касперского и его фильтров, поэтому я и обращаюсь на форум сюда, а не в adobe)
  16. When using my computer, at apparently random times, the icon disappears from the taskbar, and the PC tells me Windows will be taking over. Sometimes the avpui.exe process is still running, sometimes it's gone. But it seems pretty much that the system runs unprotected from that time on. Only thing that helps is reboot the PC, after which the icon reappears. Since it seems random, i can't reproduce it happening, but would love to have a solution. Oh, the usual suspects are already eliminated, like bad sectors, corrupt windows files, that sort of thing... eternal + 2 days of gratitude for the winning solution!
  17. Открыл Unigram как вдруг приходит уведомление "Удален вредоносный объект" смотрю а написано Unigram\telegram.exe что это такое?
  18. Здравствуйте. Зашёл в отчеты посмотреть как там Касперский поживает и обнаружил записи что объект не обработан и ссылка на файл globalroot. Стало интересно что это такое. После того как в гугле вбил это название Касперский начал ругаться на скачку вредоносный объект. Пока не закрыл окно поиска попытки скачать не прекращались. Проверил систему полной проверкой , вроде все чисто. Что это может быть и чем грозит ? Windows 11 kaspersky Total Security версия базы от 21.04
  19. Hi all, For the last few months I've been unable to access Pinterest via Firefox (or Edge) as it shows a blank white screen and refuses to connect, and upon looking at Inspect Element in both browsers I see the attached error message pop up 99+ times. I don't know anything about computers or coding etc, but it sounds like this CSP is what's blocking my access to Pinterest? So far I haven't encountered this issue on any other sites, and although I have the Kaspersky Protection add-on/extension in both Firefox and Edge, disabling it then reloading Pinterest doesn't resolve my issue. I don't know what to turn off in my KIS application itself to resolve this, either. I don't think I can amend this CSP myself if it's an integral part of Kaspersky, right? I used to be able to access Pinterest fine with Kaspersky, but I haven't been able to for months now. Is it possible I need to downgrade or go back to an older installation of Kaspersky? For reference, I'm on Windows 11 (version 23H2), and my Kaspersky application is Kaspersky Internet Security (version (I)). Thanks, Liz
  20. Из данной темы скачал KRD_24 бета от 15 марта 2024 года. Флешку сделал успешно, использовал Rufus. Пробовал запустить, не получилось. Запускал с ноутбука, после неудачных попыток запустил "Информацию об устройстве", архив по ссылке. Фото с последней надписью после попытки запуска графических режимов в спойлере:
  21. Добрый день! в Kaspersky Plus захотел делать резервное копирование на папку webdav. то предлагается по умолчанию - только dropbox. это не устраивает. пробовал резервное копирование настроить на сетевое устройство - не получилось. примонтировал как диск сетевую папку webdav - он ее не распознает как локальное устройство. помогите настроить или как включить поддержку webdav в план улучшений?
  22. Если зайти в безопасный режим, выбрать средстово устранения неполпдок, далее выбрать что программа запускалась на более ранних версиях Windows, а сейчас не запускается, выбираем версию Windows XP, жмём далее. После таковых махинаций у ребёнка не работает лимит времени. Исправте пожалуйста.
  23. Hello everyone, The overall performance of the application is average or slow most of the time. Filling in passwords when I go to a website is slow, I'm waiting 5-10 seconds. Saving passwords in the browser is much faster. Also, using the KPM UI is not responsive as I expected. Click actions take ~0.5 seconds. Scrolling through the accounts page is slow. Delete, update etc. actions take ~1-2 seconds. I want to use KPM but it's slowing me down. Unless there are plans to improve performance, I have to switch to another application. Alternatives of KPM are much faster. I hope there are some plans for the performance. Operating System: Windows 11 Pro, 22H2, 22621.1848 / I also tried on Windows 10 Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz RAM: 16.0 GB (15.8 GB usable) System Type: 64-bit operating system, x64-based processor KPM Version: / 1686048945_7385 / 1.0.523.0- KPM Accounts: ~800-1000
  24. Nach Installation und Aktivierung von Kaspersky VPN kann ich nicht mehr im lokalen Netz auf dem Drucker drucken, der an der Fritzbox 7490 über USB-Anschluss verbunden ist. System: Windows11 Möglicher Weise ist die IP-Adresse von der Fritzbox oder vom Notebook nicht mehr sichtbar. Nach Deaktivierung des VPN konnte ich die Verbindung zum Drucker an der Fritzbox wieder aktivieren. - Was kann ich tun, um mit aktiviertem VPN den Drucker an der Fritzbox nutzen zu können. Wie kann ich ggf. die Firewall aufrufen, um eine Ausnahme einzutragen.
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