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Found 15 results

  1. After subscribing since 2018, and for the last couple of years just sucking up the auto-renewal, I was determined this year to put it to an end, and I have finally succeeded! I hope this information helps anyone else who is struggling to get rid of this payment. Please note this may only work if your payment is collected by Digital River... check your bank for last year's payment and if it is marked 'DR' or 'DRI' in the payment reference, this should hopefully work for you. When you get the renewal email reminder which provides an order number and password, click on the link for amending your payment details. You'll be taken to a page with your billing address and payment info. Underneath the 'reset' and 'Submit' buttons, there's a link for 'Back to main help page' - click it. This will take you to a FAQ page - select the cancel auto renewal heading. Now you'll be taken to another page where you need to re-input the Order Number and the Password from the email they sent. Once in there, click the cancel button (not manage subscriptions) and this will allow you to cancel the auto renewal. Seriously, the most ridiculous process ever, but it worked for me (after 2 years of unwanted renewals!). I've added screen shots to this in the hope I can help others who are struggling, and like me have ended up just letting the money go out each year. Good luck all.
  2. Hi there Kaspersky, i wish you guys chould make a kaspersky product thats more specific for gamers, and the name for the product chould be Kaspersky Gamer security like McAfee have made one named McAfee for gamers
  3. I am starting a new thread because my original post is not being answered. The problem is again, is that I have “Kaspersky Standard” on my PC. However, when I go to renew, it has only one option which is Kaspersky Plus. How can I renew this as I only have a week? Can you at least point me where “Standard” is available, and I'll just start fresh buy buying it there? Is Plus being encouraged?
  4. Arkadaşlar Kaspersky basic aboneliği alacağım lakin kart bilgilerimi girince adımı kabul etmiyor, sinir etti iyice aldığım hata bu; Geçersiz kart sahibi adı (yalnızca latin karakterler) koskoca şirketsini siteye Ö ve Ü harflerini mi tanımlayamadınız Ö yerine O, Ü yerinede U yazdım bu seferde satın alım gerçekleşmedi yardım edin ayar oldum
  5. Friends, I will buy Kaspersky basic subscription, but when I enter my card information, it does not accept my name, this is the error I get; Invalid cardholder name (latin characters only) Couldn't you define the letters Ö and Ü on the site? I wrote O instead of Ö and U instead of Ü, this time the purchase did not materialise, can you help me?
  6. Bonjour, J'ai installé kaspersky endpoint security for cloud dans le serveur sql, mais après quelques jours le serveur s'est planté. Je ne sais pas pourquoi, mais cet incident se produit juste après chaque installation de kaspersky, même tous les fichiers sql sont exclus de l'analyse par kaspersky. J'ai besoin d'aide s'il vous plaît Cordaielment, ***************************************** Hi, I installed kaspersky endpoint security for cloud in the sql server, but after a few days the server crashed. I don't know why, but this incident happens right after every kaspersky installation, even all sql files are excluded from analysis by kaspersky. i need help please. best regards
  7. I'm using Windows 11 with Korean IME. I tried turning off hardware virtualization didn't work. Only turning off the category worked but it loses the functionality.
  8. So I just activated Total security and Internet security, and I thought the internet security would only be activated after my total security expire? Anyway, after a crashed windows update caused by the application, both my KTS and KIS became Kaspersky Pure (picture below), and my android phone is still the free version of Kaspersky? Is there like a mobile and pc version of KIS? Also, the Security cloud application seems to be activated with a 3 years protection for 3 devices but my subscription is listed as free, and my current device seems to be expired. I'm lost here folks. What's the difference between Total security, Kaspersky Pure and Security cloud free? Is KSC better than Kaspersky Pure, or is it like Kaspersky SC Paid>Kaspersky Pure>Kaspersky SC Free>Kaspersky Total? What are the differences and capabilities? TA
  9. Estou tendo dificuldades para instalar o Kaspersky Total Security no meu notebook, apresenta o erro "O sistema operacional não cumpre os requisitos" "Não foi possível instalar o aplicativo. A arquitetura atual do processador não é suportada" Minhas especificações técnicas: Processador: Snapdragon (TM) 7c Gen 2 @2.55GHz 2.55GHz RAM: 4gb ID do dispositivo: DEC0251C-93CC-4024-BD83-69340056BF2 ID do produto: 00379-20113-32564-AAOEM Tipo do sistema: Sistema operacional 64 bits, processador baseado em ARM Gostaria de uma versão compatível ou alguma solução para utilizar os serviços da Kaspersky.
  10. Dear, Kaspersky i have seen a lot of test videos and websites that have tested your product but what all the tests show me is that pup detection is not soo good so please improve the pup detection for any kaspersky products please.
  11. i wonder which is better Kaspersky Endpoint Security (KES) Behavior Detection or Kaspersky Standard System Watcher in detecting runtime malwares?
  12. Just got back home today and noticed Kaspersky icon has turned red. From my previous thread I mentioned that Kaspersky Free v21.6.7.351 was updated to Kaspersky Plus v21.6.7.351 trial just yesterday. Everything was fine until sometime today in my absence. Attached screenshots should outline the problem. OS Windows 7 Sp-1
  13. Here's an interesting article I have read recently regarding "malware hiding inside images". https://gizmodo.com/malware-images-virus-photos-pictures-how-block-antiviru-1849572516?fbclid=IwAR0bD94-LvGKCbznJ0Dh2wNH3xb_BFz0F-sJDAX92MKtqfY7UiKtUcQHHlo I personally did not know about this until recently. I didn't know that this was possible. But of course, this technique makes sense because images are clusters of data and there's data within the data. My question is simple, as the heading implies. Can Kaspersky security suite of software scan images for malware? I've kept website scans of all URLs enabled and I want every website that I visit to be scanned by my Kaspersky antivirus. I want to know, do Kaspersky's anti viruses also scan images along with the URLs on elsewhere on a website? If not, are Kaspersky working on this feature right now? If not, then my request would be to work on this. Thanks.
  14. ACABO DE ADQUIRIR kASPESKY SOMOS UNA EMPRESA PEQUEÑA Y ACABAMOS DE ADQUIRIR PARA 10 MAQUINAS KASPERKY SECURITY PERO TENEMOS DUDAS DE HABER SIDO LA OPCION CORRECTA Y TAMBIEN LOS COSTOS DE UNA HORA A OTRA CAMBIARON RADICAL PUEDE AYUDARME ALGUIEN TELEFONOS CONTACTOS, ESTO ES SEGURO. HAY OPCIONES DE CAMBIO? AUN NO SE ACTIVA, PORQUE LAS DIFERENCIAS DE PRECIOS? GRACIAS
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