Search the Community

Hello everyone, The overall performance of the application is average or slow most of the time. Filling in passwords when I go to a website is slow, I'm waiting 5-10 seconds. Saving passwords in the browser is much faster. Also, using the KPM UI is not responsive as I expected. Click actions take ~0.5 seconds. Scrolling through the accounts page is slow. Delete, update etc. actions take ~1-2 seconds. I want to use KPM but it's slowing me down. Unless there are plans to improve performance, I have to switch to another application. Alternatives of KPM are much faster. I hope there are some plans for the performance. Operating System: Windows 11 Pro, 22H2, 22621.1848 / I also tried on Windows 10 Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz RAM: 16.0 GB (15.8 GB usable) System Type: 64-bit operating system, x64-based processor KPM Version: 23.0.0.1051 / 1686048945_7385 / 1.0.523.0-0.8.3.0_1 KPM Accounts: ~800-1000

Не удалось инициализировать платформу .Net Framework, я пробовал переустановить саму платформу (через обновления Windows и сторонними программами от Microsoft), одна это не помогло, я пробовал перечисленные методы решения которые есть на сайте, но и они не помогли.

Hallo Community, Ich habe ein Video gesehen wo es möglich ist mithilfe von der folgenden Unicodes eine Datei so zu verändern, dass sie nicht als .exe erscheind sondern als jede andere Datei. Beispiel ---exe.docx => sieht wie eine docx Datei aus aber dadurch, dass der Titel einen Unicode "left to right mark" verwendet ist es leider nicht gleich ersichtlich, dass es eine exe Datei und keine docx Datei ist. Man sieht es zwar wenn man im Explorer die Dateinamenerweiterung an hat. Kann auch mit jeder anderen Datei sein. Aber es wäre echt hilfreich wenn man diese Funktion austellen könnte damit fogende Befehle als Warnung angezeigt werden: U+200E LEFT-TO-RIGHT MARK U+200F RIGHT-TO-LEFT MARK U+202A LEFT-TO-RIGHT EMBEDDING U+202B RIGHT-TO-LEFT EMBEDDING U+202C POP DIRECTIONAL FORMATTING U+202D LEFT-TO-RIGHT OVERRIDE U+202E RIGHT-TO-LEFT OVERRIDE U+2066 LEFT-TO-RIGHT ISOLATE U+2067 RIGHT-TO-LEFT ISOLATE U+2068 FIRST STRONG ISOLATE U+2069 POP DIRECTIONAL ISOLATE Denn dann muss man nicht jede einzelne Datei überprüfen mit command prompt und ">dir" und man schauen muss ob TeXT "?x" vor dem Dateinamen steht. Vielen Dank für eure Hilfe in der Vergangenheit ? (Screenshot im Anhang zeigt die richtig angezeigte Datei und um welche es sich handelt, da man ja leicht das Icon wechseln kann)

Everything I do in my browser my kaspersky makes the request for the route "gc.kis.v2.scr.kaspersky-labs.com/". I want that to stop!

After installing Kaspersky premium and restarting my computer kaspersky blocking asus services i tried to create exclusion, pause kaspersky but no luck only way to get Asus service to work again is to uninstall Kaspersky. I use the last version of i figure it out after several windows 11 reinstalls Has someone the same issue ?

Здравствуйте! У меня Windows 11, версия программы антивирус 21.13.5.506 Запуск сервера осуществляется корректно, но при нажатии на кнопку "перезапуск" вылазит ошибка со скриншота (приложен), а после сервер не отвечает. (Загорается желтый флажок и не работает ЛКМ и ПКМ). Добавлял в доверенные и исключения, но проблема никуда не исчезла. При отключении антивируса всё работает корректно.

Eu tive que iniciar uma vez o Windows em modo de segurança para fazer pequenas alterações Agora sempre que eu inicio ou reinicio o Windows, o Kaspersky Free me mostra uma mensagem dizendo que a inicialização anterior do aplicativo falhou, o que não é verdade já que o antivírus está abrindo e funcionando normalmente Eu já cliquei em "Enviar" relatório mas sempre que eu ligo o meu notebook o Kaspersky Free pede para eu enviar o relatório de novo e de novo... Como eu faço para o aplicativo parar de me mostrar essa mensagem?

Hi, I lose access to the internet inside my WSL2 as soon as I turn the VPN on. With VPN: ~# ping www.google.com ping: www.google.com: Temporary failure in name resolution Without VPN: ~# ping www.google.com PING www.google.com (142.250.182.36) 56(84) bytes of data. 64 bytes from maa05s19-in-f4.1e100.net (142.250.182.36): icmp_seq=1 ttl=55 time=80.2 ms 64 bytes from maa05s19-in-f4.1e100.net (142.250.182.36): icmp_seq=2 ttl=55 time=137 ms 64 bytes from maa05s19-in-f4.1e100.net (142.250.182.36): icmp_seq=3 ttl=55 time=82.3 ms 64 bytes from maa05s19-in-f4.1e100.net (142.250.182.36): icmp_seq=4 ttl=55 time=84.8 ms I tried to exclude whatever WSL2-related processes through the SPLIT tunneling option to not use VPN, in vein. Any pointers would be highly appreciated as this makes Kaspersky VPN almost non-practical to use in my situation. ps: My /etc/resolv.conf looks like this, nameserver 1.1.1.1 and ping 1.1.1.1 also fails while VPN is on. Thanks. - Avo

hi , hope you can help me please i cannot add another device to my account , there's only 1 device in "My devices tab" while on my subscription is says "3 out of 3 devices protected" so , when am trying to add a new device it shows an error.

Hi ! Si I did a some research before coming here but I'm a bit stuck as my problem seems to be precisely in between everything I saw. Couple of days ago, I had two warning: - One from Windows Defender in the Device Security panel that brought me to Core Isolation. Memory Integrity was on and there was not a lot of thing I can do. I ended up ingnoring the notification and everything seems to be OK as it's green but I'm not sure it works because all I did was ignoring the warning. The only weird thing is that I can't turn off Memory Integrity (I can toggle the button but everytime I restart the PC it's on); - One from Kaspersky that advice me to use a computer with virtualization. In the settings, Hardware virtualization if avaiblable is on but I have a message saying it's incompatible. So I don't know if Windows Defender is doing his job or Kaspersky or if both are out... FYI, I tried several things to see if Wndows Defender is running Memory Integrity or to make Kaspersky see that virtualization is available: uninstalled Oracle VM Virtual Box, checked if virtualization is on in the BIOS, SFC /scannow and all the standard check, disabled Kaspersky Virtualization (that seems to "break" Core Integrity as it disappeared from Windows Defender), went to the Windows Feature menu to check if Hyper V is off and set on Windows Hypervisor Platform + Virtual Machine Platform, tried to force Core Isolation through Local Group Policy Editor,... In the end I don't really know what's happening... Unless if Windows Defender is really doing his job (but I'm not sure as the warning disappeared after I ignored it), I'll be grateful if you can help me out to understand if everything's alright ! Thanks a lot ! Regards, A5TRO

Bugün kaspersky plus satın aldım hemen hızlıca kurulama geçtim lakin kurulum yaparken yükleme başarız oldu dedi ve bilgisayarım enfekte olabileceğini söyledi. Kaspersky TDSS KILLER ve VIRUS REMOVAL TOOL ile tarama yapmama rağmen her hangi bir tehdit bulunamadı. Kurulum yapamıyorum, hep aynı hatayı alıyorum. Bu sorunu nasıl çözerim? Yardımcı olursanız sevinirim.

Hi! ? As mentioned in the title, I got a real late-at-night Windows 11 update last night, and I usually do them on the spot. After a system reboot, I got an error which mentioned something along the lines of "Kaspersky limitations on this current version of Windows" . I don't have a screenshot sadly, but I was redirected to this page https://support.kaspersky.co.uk/kav21/limitations/15513 . I didn't get the warning again after another system reboot, due to other Core Isolation problems possibly linked to the new Win11 update, which I did solve in the end. But I wanted to make sure anyway that things are fixed for Kaspersky AV as well, since I don't know if they are yet, or if there's a way to check, or at least that the issue is known and being worked on for the next update. My OS version is 22H2 (OS Build 22621.1635) The Kaspersky app I'm using is Kaspersky Free and the version number is 21.9.6.465 Thanks in advance for the help! ?

Добрый день.Не могу активировать Касперский Anti-Virus.Нахожусь в Египте,купил версию для РФ.

Merhaba, Kullanmış olduğum Lisanslı Kaspersky Total Security, işletim sistemi Win 11 Pro 64-Bit Lisanslı. Laptopımı 2012 de satın aldım. Win 11 desteklemiyor ama ben yinede kurulum yaptım. Ancak 10 gündür tam tarama yaptığımda taranan nesne dosya sayısı 2 milyon çıkıyor ve tarama 1 saat 20 dakika sürüyor. Krd removal tool da ise 365.000 çıkıyor 40 dakika gibi bir sürede tarama yapıyor. Windows' un taramasında farklı sonuç çıkıyor. Acaba her hangi bir zararlı virüs, trojan vs mı bulaştı yoksa HDD mı bozuk veya Laptopım eski olduğu için Win 11 uyumsuz olması mı sorun? Ancak daha 1 veya 2 hafta önce her hangi bir sorun yoktu, her hangi bir riskli bir siteye girmedim, indirmedim veya tıklamadım. Yardımlarınızı bekliyorum

Dear Kaspersky Team, from where we can download Kaspersky total security latest offline installer ?? because online installer very slow rate of download! so provide the link for offline installer!

Windows 11 Version: 22H2 (OS Build 22621,1555) KIS Application: 21.3.10.391 Safe money is not operating in Firefox,Chrome,Edge. I get a "Run Error Message as pictured. Even if I go through KIS Safe Money App it is the same. Also, I keep getting the popup to "Activate Kaspersky Extension". The extension is active, but popup persists. Any help would be appreciated.

Постоянно выскакивает сообщение вида:

I am getting the following errors listed below in my Outlook view of my IMAP mailbox, where any emails from united.com I get that error and I get error report, where outlook is blocking any emails from United.com, this has been going on for years and frankly I am finally tired of this. What are the steps that I need to take to exclude the emails from United.com? I have added the trusted addresses and no luck. Do I need to add entries in Outlook as well? Thanks in advance.

Hi, I have Kaspersky Premium version 21.9.6.465. I installed the Firefox browser and installed the Kaspersky protection and Kaspersky password manager extensions and I have a problem. The protection extension is shown in grey color, and the KPM is shown in red color and asks me to download and install the Windows app (screenshots attached). I'd be happy to get help to fix this issue.

So I just activated Total security and Internet security, and I thought the internet security would only be activated after my total security expire? Anyway, after a crashed windows update caused by the application, both my KTS and KIS became Kaspersky Pure (picture below), and my android phone is still the free version of Kaspersky? Is there like a mobile and pc version of KIS? Also, the Security cloud application seems to be activated with a 3 years protection for 3 devices but my subscription is listed as free, and my current device seems to be expired. I'm lost here folks. What's the difference between Total security, Kaspersky Pure and Security cloud free? Is KSC better than Kaspersky Pure, or is it like Kaspersky SC Paid>Kaspersky Pure>Kaspersky SC Free>Kaspersky Total? What are the differences and capabilities? TA

chrome版本：111.0.5563.147 卡巴斯基版本 21.3.10.391J 浏览器插件版本 2.3.16.0 重复安装了很多次，也更换了chrome的不同版本，问题依旧存在，chrome的设置也重置了，也没有用 插件的权限也全部打开了 但是在edge里，卡巴斯基的插件是正常工作的 点开插件 如图所示

Hello, On Windows 11 Pro 64bit 22H2 (Build 22621.1413) and Kaspersky Internet Security 21.3.10.391(j) the windows security center warning im not in optimal status, and after looking on microsoft KB the cause could be this error reported in systems logs Microsoft-Windows-CodeIntegrity/Operational Event ID 3033, CodeIntegrity Code Integrity determined that a process (\Device\HarddiskVolume3\Windows\System32\svchost.exe) attempted to load \Device\HarddiskVolume3\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 21.3\x64\antimalware_provider.dll that did not meet the Windows signing level requirements. Is there some hint to correct this error? PS: I have fount two old post about this, but solution was provided by waiting MS Update on older windows release

Hi, After I uninstalled kaspersky total security not long ago 4 days ago due to expiring license key and not enough funds to extund it. My win11 system started acting weird and corrupted even tho (sfc and DISM scans say otherwise "no corrupted system files") for context (windows update was blank and perma loading, system settings crashing, diagtrack not working, GPU drivers corrupted and deleted ???, even planification services not working due to MMC error) my system was all good before uninstalling kaserpsky I never do shady stuff I always surf safely. I kept restoring system to previous restore points but same problems and didn't fix issue. so I reinstall kaserpsky because I suspected kaserpsky to be the casue of this due to the fact that I did nothing as big this week as kaspersky removal (no win update, nothing as big + no shady downloads) and GUESS what everything works fine without even having an active license key couldn't restore point from faulty point to previous restore point cause kaspersky would not allow it which is normal. so I used kav removal to force uninstall kaspersky again on my faulty system and GUESS what all restore points all are gone and now I am stuck in this faulty status great. so my point here is, you put backdoors on ur customers systems so as soon as they uninstall ur solutions and products u corrupt it in a clever way so that they suspect it to be due to virus or malware infection. when it is not, so to make them extund their subscription to ur products and that is just fked up and sad. I was a vivid fan of ur products, infact I even rated ur products 5 ratings on ur website, always recommended ur solutions to my family and friends. and even downloaded ur products in times when people boycotted ur solution due to political reasons (russia ukraine war) cause I used to blindly trust you. but after this no more, after this I quit. if u don't solve this you are the worst av company ever never gonna buy ur products ever again. u put backdoors on cutomers system and keep them even after uninstalling ur products

Hi forum is it normal that when I use my windows 11 laptop with i5-10210u CPU, and Kaspersky lab launcher use 11% of the total CPU when I launch any Microsoft office apps or any adobe apps, but also any game my laptop can handle and when I just use my browser it use 6% of total CPU usage and the ran on the new 22.9 version is a bit higher then on Kaspersky free 22.3 version what is the thing that make Kaspersky free 22.9 use so much CPU and RAM then your older 22.3 version