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  1. JustMe_1337

    访问权限问题

    当卡巴斯基正常运行时 无法打开任何压缩包 问题如题 我不清楚卡巴斯基该如何上传视频如有需要请联系我补充详细相关 我不清楚这是否是卡巴斯基的问题如有需要补充请联系我的邮箱 如果可以的话 请给我一个合适的解决方案 问题 开启卡巴斯基防护后 关闭卡巴斯基防护后 卡巴斯基版本及我的电脑操作系统
  2. Version of your operating system: Windows 11, version 23H2 Name and version number of the Kaspersky application: Kaspersky Plus, 21.17.7.539 Details the nature of problem: Hello! When I turned on the PC an hour ago, I've got a message that the program is containing an error (error status 0xc000012f). I can't unistal the program as some component and the folder containing it is missing and I can't instal the program again without reinstalling either. I can't open My Kaspersky either (thankfully I've got the KAspersky version from the Application list in Settings.) Also my usb mouse suddenly stopped working though it's fully charged and I tried different usb ports. I don't know if it could be connected to the antivirus stopping working. The Windows security system is on, but it had never interfered with the work of Kaspersky Plus before. screenshots of the problem and detailed description: 1) If I turn on the PC or try to instal Kaspersy Plus anew without unistalling it first, I get this message: 2) If I try to unistal the Kaspersky Plus to reinstal it, I get this pop up window. It's said there that the Feature I want to use is on my network resources which are not available now. It's also said that I shall click on "OK" to repeat the process or I shall give another path to the folder which contains "product.msi" file. I tried to reach the AVP21.16 folder, but it just doesn't exist. The Kaspersky program doesn't even have an icon now. 3) Last connection time was on 21.05.2025 at 14:34. After this I haven't turned on the PC until an hour ago. 4) The error window I get when I try to instal Kasperky anew. I would be very grateful for your help! Kindest Regards Julia
  3. Got absolutely frustrated with my Lenovo Yoga Slim laptop. Everything started to run especially slow one day and even occasional screen freenzes happen. The laptop went over-heated but memory and cpu usage was actually quite low. Couldn't properly load Youtube video in full screen. Everything is lagging hard. I full scanned my laptop using Kaspersky Standard and a malicious objected was detected. It was a kind of Trojan named HEUR:Trojan.Multi.Runner.l But Kaspersky seemed to do absolutely nothing about it. No disinfection, no quarantine, no deletion? And the next time I full scanned it, Kaspersky simplied told me that No threats are found. Please help me. I have got work to do and I have even tried restoring Windows but in vain. Details are as below: Event: Malicious object detected User type: Active user Component: Virus Scan Result: Detected Result description: Detected Type: Trojan Name: HEUR:Trojan.Multi.Runner.l Precision: Exactly Threat level: High Object type: File Object name: powershell.exe Object path: proc:\C:\Windows\System32\WindowsPowerShell\v1.0 Reason: Expert analysis
  4. Hi all, recently purchased Kaspersky Standard. i have a @ yahoo.com email address , and when i try to go to yahoomail.com it shows me the image attached. I trust yahoomail.com's certificate , and this error popup is annoying me a lot... What would I need to do to whitelist / "trust" this site's certificate? I still want to receive popup if a threat is detected when i am on this site, just dont want to get a popup saying this site has bad certificate, and be able to open the site directly as i used to do it. any help is appreciated ! Thanks. My Kaspersky plan is Standard, and application version is - 21.17.7.539, and i am using Windows 11.
  5. I have a problem concerning a supposedly invalid Certificate for a website. I am running Kaspersky Internet Security on Windows 11 version 23H2 (OS Build 22631.3447) My usual Browser is Chrome. The problem is the same using Edge. The address in question is https://www . librarycat . org/ When I try to access it I receive a message that says “Visiting an untrustworthy website has been prevented” (Screenshot 52). Note that the message is from “touch.kaspersky.com” Selecting “Show details” takes me to Screenshot 54. This gives me the name of the URL as “touch.kaspersky.com”. Getting nowhere here, and knowing that several colleagues using other Anti-virus tools can access it without problems, I tried adding it as a Trusted Address. I added it, checked that it was activated but still had the same problem. At the same time the message is shown the small “Access denied” message appears, with an alert sound, then disappears only to reappear after about 2 seconds. The only way to stop it is to close the browser. Any assistance appreciated.
  6. mecit

    abonelik aktifleşmiyor

    dün adığım aboneliğimle bu gün giriş yapmak istiyorum . aboneliğiniz yok diyor ne yapmam gerekiyor acaba aktif etmek için kos istiyor nerden bulabilirim
  7. ardakeremkoc

    Extensions doesn't work.

    Hello, The extensions cannot detect the kaspersky software. I am having this problem for kaspersky anti-virus and the kaspersky password manager. I tried everything such as re-installing the extensions, re-installing Google Chrome. Nothing worked so far. Any help would be appreciated. Update: Kaspersky Password Manager says that the extension is installed when the extension still gives the same error.
  8. Kaspersky Endpoint Security Cloud Pro Mexican Edition (12.4.0.467) ¿Es posible editar y personalizar el mensaje que aparece en las páginas bloqueadas con el Cloud Discovery? Tal cual como en el apartado de Control Web que se puede editar el mensaje
  9. jmerino

    firewall

    Hola, tenemos KESC en la empresa, la duda que tengo es ¿Cómo se puede controlar el firewall individualmente en cada cliente y no de una forma centralizada? Las opciones están en el cliente pero no deja activarlas. Gracias.
  10. При использовании Creative Cloud и любого софта от Adobe постоянно выскакивают проблемы с инициализацией лицензии. При выключении касперского все работает стабильно и я подключаюсь ко всем моим сетевым функциям приложений. Выдает сообщения формата "Please check your firewall settings, ensure that the time settings on your computer are correct, and try again" - в исключения папку adobe пытался добавить и не помогло, проблему решает только выключение касперского и это выглядит как костыль с моей стороны. Подскажите с решением проблемы и как решить эту несовместимость (прикрепляю файл ошибки для понимая проблемы. Напоминаю, что это связано именно с работой касперского и его фильтров, поэтому я и обращаюсь на форум сюда, а не в adobe)
  11. Открыл Unigram как вдруг приходит уведомление "Удален вредоносный объект" смотрю а написано Unigram\telegram.exe что это такое?
  12. Здравствуйте. Зашёл в отчеты посмотреть как там Касперский поживает и обнаружил записи что объект не обработан и ссылка на файл globalroot. Стало интересно что это такое. После того как в гугле вбил это название Касперский начал ругаться на скачку вредоносный объект. Пока не закрыл окно поиска попытки скачать не прекращались. Проверил систему полной проверкой , вроде все чисто. Что это может быть и чем грозит ? Windows 11 kaspersky Total Security версия 21.3.10.391 базы от 21.04
  13. Request for kaspersky premium mr17(21.17) version installer.
  14. Hi all, For the last few months I've been unable to access Pinterest via Firefox (or Edge) as it shows a blank white screen and refuses to connect, and upon looking at Inspect Element in both browsers I see the attached error message pop up 99+ times. I don't know anything about computers or coding etc, but it sounds like this CSP is what's blocking my access to Pinterest? So far I haven't encountered this issue on any other sites, and although I have the Kaspersky Protection add-on/extension in both Firefox and Edge, disabling it then reloading Pinterest doesn't resolve my issue. I don't know what to turn off in my KIS application itself to resolve this, either. I don't think I can amend this CSP myself if it's an integral part of Kaspersky, right? I used to be able to access Pinterest fine with Kaspersky, but I haven't been able to for months now. Is it possible I need to downgrade or go back to an older installation of Kaspersky? For reference, I'm on Windows 11 (version 23H2), and my Kaspersky application is Kaspersky Internet Security (version 21.3.10.391 (I)). Thanks, Liz
  15. Из данной темы скачал KRD_24 бета от 15 марта 2024 года. Флешку сделал успешно, использовал Rufus. Пробовал запустить, не получилось. Запускал с ноутбука, после неудачных попыток запустил "Информацию об устройстве", архив по ссылке. Фото с последней надписью после попытки запуска графических режимов в спойлере:
  16. Добрый день! в Kaspersky Plus захотел делать резервное копирование на папку webdav. то предлагается по умолчанию - только dropbox. это не устраивает. пробовал резервное копирование настроить на сетевое устройство - не получилось. примонтировал как диск сетевую папку webdav - он ее не распознает как локальное устройство. помогите настроить или как включить поддержку webdav в план улучшений?
  17. Если зайти в безопасный режим, выбрать средстово устранения неполпдок, далее выбрать что программа запускалась на более ранних версиях Windows, а сейчас не запускается, выбираем версию Windows XP, жмём далее. После таковых махинаций у ребёнка не работает лимит времени. Исправте пожалуйста.
  18. Hello everyone, The overall performance of the application is average or slow most of the time. Filling in passwords when I go to a website is slow, I'm waiting 5-10 seconds. Saving passwords in the browser is much faster. Also, using the KPM UI is not responsive as I expected. Click actions take ~0.5 seconds. Scrolling through the accounts page is slow. Delete, update etc. actions take ~1-2 seconds. I want to use KPM but it's slowing me down. Unless there are plans to improve performance, I have to switch to another application. Alternatives of KPM are much faster. I hope there are some plans for the performance. Operating System: Windows 11 Pro, 22H2, 22621.1848 / I also tried on Windows 10 Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz RAM: 16.0 GB (15.8 GB usable) System Type: 64-bit operating system, x64-based processor KPM Version: 23.0.0.1051 / 1686048945_7385 / 1.0.523.0-0.8.3.0_1 KPM Accounts: ~800-1000
  19. Nach Installation und Aktivierung von Kaspersky VPN kann ich nicht mehr im lokalen Netz auf dem Drucker drucken, der an der Fritzbox 7490 über USB-Anschluss verbunden ist. System: Windows11 Möglicher Weise ist die IP-Adresse von der Fritzbox oder vom Notebook nicht mehr sichtbar. Nach Deaktivierung des VPN konnte ich die Verbindung zum Drucker an der Fritzbox wieder aktivieren. - Was kann ich tun, um mit aktiviertem VPN den Drucker an der Fritzbox nutzen zu können. Wie kann ich ggf. die Firewall aufrufen, um eine Ausnahme einzutragen.
  20. I entered a website in Chrome and received a download refused notification from Kaspersky, but when I enter the same website in the Brave browser, I do not receive a notification. Kaspersky not working in Brave?
  21. Is there a way to open Kaspersky Plus, straight into Application Activity(Running) tab? I use that quite often and would like a shortcut if possible. This is on Win11 Thanks
  22. Hello, I want to change my Kaspersky Premium language and my Kaspersky VPN language. So I searched in forum and the moderators said in topic you should uninstall your Kaspersky and download in your selected languages region. So I just want to do it but unfortunately I couldn't find the Kaspersky uninstall tool. I hope you can help me to find the uninstall tool for Kaspersky Premium & VPN. Version of my operating system: Windows 11
  23. today is my renewal day and when the service has been renewed i found that the service has paid me the full price and there is a 33% discount in my region, shouldn't i be paying the discounted price?
  24. 我在使用edge浏览器访问“人民网”等网页时,卡巴斯基反病毒软件经常提示“已防止访问不可信赖的网站”,原因为“无效的证书名称,名称既不在白名单上也不在排除列表中。”(例如:https://cpc.people.com.cn/n1/2021/1112/c64387-32281102.html#) 在点击“我理解风险并希望继续”之后,我能给访问网页,但是网页不能正确加载,页面上所有的元素都是凌乱的。 我在“卡巴斯基反病毒软件的设置——网页反病毒设置——网址顾问——检查网址——设置排除项”中增加了一些我希望无限制访问的网页,在重启浏览器、重启电脑之后都没有效果。 我应当如何操作,不让卡巴斯基干涉我对这些重要网站的访问? 谢谢! 另附我正在使用的软件版本和系统信息:
  25. I bought Kaspersky Total Security 2022 (1 year/1 device) from a 3rd party app and it was delivered perfectly. I went to Kaspersky and activated the key. When I go to my licences, I have something called Kaspersky Pure for 2 years and 3 devices (?) + it says that I activated the product on December 24 2023 (although I did it today) and that it ends on December 24 2025 Now, when I go to my licence through the app it says Kaspersky Total Security and that I still have it for 3 devices... It doesn't make sense
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