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Ever since installing Kaspersky Antivirus, I've been experiencing frequent disconnections of my external drive. Prior to the installation, I had no such issues. Despite disabling external drive scanning in the antivirus settings, the problem persists. I seek guidance and possible solutions to resolve the frequent disconnection of my external drive after installing Kaspersky Antivirus.

Where is the setting that allows me to change the language to English? Thanks!

For some time now, I've noticed that my computer was slower than normal, both when turning on and when performing tasks that I had previously performed without any problems. This week I received an email with a threat stating that my computer was being monitored and that everything I did, including my data, was in the hands of "hackers", so I immediately worried about formatting it to somehow inhibit this and also improve the performance of my computer. But it was still slow and that's not normal for him, I have a Ryzen 5 8600g, 16 GB of RAM, and an A620M Pro RS WiFi motherboard. I hired Kaspersk antivirus and activated it, and I noticed that every time I turn it on, it informs me that these two executables do not have a valid certificate and that they cannot confirm their reliability. Do I still have the virus installed on my machine, even after formatting it? What could I do? I tried to contact support as they provide support on the Plus plan but it is not available

Tenho o kaspersky premium e de vez em quando aparecem algumas notificações suspensas, como o uso da câmera por outros aplicativos, mas não consigo encontrá-las depois que somem. Acontece que algumas vezes não consigo decidir sobre a ação naquele momento. E quando decido depois, não aparece mais a notificação e não consigo encontrá-la em nenhum lugar no aplicativo. Outra situação é quando aparecem mais de uma notificação suspensa simultaneamente e tomo a decisão no mesmo momento para uma delas. No instante as outras notificações somem e não consigo encontrá-las mais uma vez. Windows 11 24H2 / Kaspersky premuim 21.20.8.505

Описание проблемы: При запуске приложения Kaspersky Password Manager (version 24.3.0.327) через ярлык на рабочем столе время от клика до полного открытия окна составляет около 20 секунд. При этом служба менеджера паролей уже запущена в фоновом режиме (отображается в службах). Ожидал более быстрого отклика, учитывая характеристики системы и постоянную работу службы. Сведения о системе: Устройство: HP ProBook 450 15.6 inch G10 Notebook PC Операционная система: Windows 11 Pro, версия 24H2 Процессор: Intel Core™ i5-1335U Оперативная память: 32 ГБ Накопитель: SSD, 2 ТБ Видеокарта: Встроенная Intel Iris Xe Graphics Шаги для воспроизведения: Убедиться, что служба Kaspersky Password Manager активна в фоновом режиме (проверено через диспетчер задач/службы). Кликнуть по ярлыку приложения на рабочем столе. Засечь время от клика до появления окна приложения. Ожидаемое поведение: Приложение должно запускаться значительно быстрее (например, за 2-5 секунд), учитывая, что служба уже работает, а система обладает высокой производительностью. Фактическое поведение: Приложение открывается через 20 секунд после клика по ярлыку. Дополнительная информация: Проблема наблюдается стабильно при каждом запуске. Антивирус Kaspersky установлен. Система обновлена до последней версии, драйверы актуальны. Запись экрана: https://cloud.mail.ru/public/L4jg/Pd1EgvYuA

I have a Surface PRO 11, Kaspersky is available for ARM? my processor is a Snapdragon, I have tried to install Kaspersky Standard and I receive an error.

WIN11pro Версия 23Н2(сборка ОС 22631.4602 KIS Версия программы 21.3.10.391 (m) QSLPrintHX Build 18.exe Использовал эту программу в течение определенного периода, все работало хорошо, но несколько дней назад KIS нашел в этой программе троян (UDS:Trojan.Win32.Yephiler.gen) и удалил ее. При проверке файла онлайн, троян не обнаруживается. Проверка на сайте virustotal- все чисто. При скачивании файла KIS сразу удаляет его. Вот ссылка на программу: http://rx4hx.qrz.ru/index.php?page=download_qslprinthx

Hello. I bought your product simply for vpn split tunneling capacity. However sadly excluding FC 25 Ea app and all of it's active service exes from task manager still leads to game using vpn. Also including list to exclude every other app not solving this too. Tried both latest 20 version and preview 21 version First pic before enabling vpn. Second pic after using split tunelling, used excluding everything about game and game services plus ea app services and ea app. Using including one test app and excluding all others leads to this too. Also tried both hydra and wireguard. I already use cloudflare dns btw. I also have 42 mb zip folder created by your app's support section. Support trace zip folder and I can send it too. Cloudflare's warp was working perfectly with this setup but I wanted to give kaspersky a try and feel really sad.

So I got this confirmation on the 1st of February 2025 that I successfully renewed my subscription Premium for 5 devices. Just today I had Windows 11 installed upon two of the laptops for which I purchased the Kaspersky subscription. On one of those laptops the Kaspersky system came back of itself, and I could re-install it. Note that I did NOT receive an activation code. The email I got upon renewal explicitly stated that activation codes or keys were not handed out. Just three hours ago I am told on my Lenovo, so the third laptop for the ACTIVE subscription, that I have NO active subscription!! I cannot even ask for help, not chat, nor email because I need to enter an activation code, which I never got, Great Catch-22! It seems I paid 70 euro to be dragged into this insane Kafkaesque mess. Wonderful. Sooook, I cannot get any support because I have no activation code, but I need an activation code for support. What kind of a company is this? Mabel Amber

每次运行全盘扫描都不能正常完成，扫描到99%时卡巴斯基程序会自动重启，然后，再次进入全盘扫描入口，看到完成度是99%。 操作系统： Windows 11 专业版 24H2 硬件信息： cpu：12th Gen Intel(R) Core(TM) i7-1260P 2.10 GHz 内存：48G NVM express 硬盘：三星 SSD 980 PRO 1TB 卡巴斯基版本：21.20.8.505

O Kaspersky Password Manager não está inicializando corretamente na Área de Notificação (System Tray) do Windows 11. Ao clicar no ícone, o aplicativo não abre, sendo necessário sair e entrar novamente. Alguém enfrentando o mesmo problema? Preciso de uma solução urgente. Como mostra a imagem anexada, o ícone do Kaspersky Password Manager na System Tray parece "desativado" e não responde ao clique. O mesmo acontece ao tentar abrir pelo atalho da área de trabalho. A única solução temporária é forçar a saída do aplicativo pelo menu de contexto (botão direito no ícone da bandeja) e iniciá-lo novamente.

These trojans seems too hard to get rid of. Is it able to remove the trojans?

I have kaspersky premium subscription. and after i renew my subscription kaspersky password manager show no password any more. I have a super internet connection. But I cannot Sync my kaspersky password manager on my Pc. Its shows unable to sync. I try complete uninstall and reinstall Kaspersky Password Manager but its not working. Kindly need your help. I attached screenshot for your reference.

Hola, tengo un problema con mi memoria externa AdataHD710, estaba descargando/pasando archivos y de la nada se bloqueo mi pc, tuve que forzar el apagado pero cuando trate de encenderla conectada a la memoria externa, no me dejaba, desconecte todo y finalmente me dejo prenderla normal, pero ahora la memoria me aparece como en la img, no puedo acceder a ella, le doy en propiedades y no carga, trato de usar el cmd y tampoco, abrir el antivirus y nada, pero si la desconecto aparecen todas las ventanas, como si la memoria estuviera buggeando parte del sistema o virus bloqueando, trate de usar el inicio seguro y fue lo mismo, pero solo son algunas funciones, si me deja usar los navegadores, y administrador de archivos, pero solo en mis carpetas internas, si trato de acceder a la memoria aparece como si quisiera cargar pero ahi se queda, hasta que vuelva a desconectar la memoria. Alguien que me pueda ayudar

It was on a pc where it was getting accounts hacked, my question is, is it just popup ads as it was all that was found. I have since formatted it but I would like to know if that was the cause

Bugün kaspersky plus satın aldım hemen hızlıca kurulama geçtim lakin kurulum yaparken yükleme başarız oldu dedi ve bilgisayarım enfekte olabileceğini söyledi. Kaspersky TDSS KILLER ve VIRUS REMOVAL TOOL ile tarama yapmama rağmen her hangi bir tehdit bulunamadı. Kurulum yapamıyorum, hep aynı hatayı alıyorum. Bu sorunu nasıl çözerim? Yardımcı olursanız sevinirim.

Olá, estou tentando acessar o site da Kaspersky e não consigo de forma alguma, consigo abrir o site mas não entra em nenhuma opção, não consigo entrar na conta nem baixar os aplicativos! Alguém sabe me dizer o que pode ser? Já tentei em todos os navegadores possíveis, utilizei internet via cabo, pelo wifi e pelo 4G e nada de funcionar, só fica assim:

Hola. Abro este tema sobre un problema que tuve al instalar Kaspersky Plus ya que el día de hoy obtuve una licencia por un año para un sólo dispositivo por medio de una página de comercio en línea la cual, la pude reclamar y activar desde la página sin ningún problema desde My Kaspersky, hasta ahí todo bien, descargo el instalador desde ahí, se descarga, lo ejecuto, le aplico a los pasos hasta que empienza a instalar, luego va mostrando el porcentaje del progreso de instalación hasta que llega alrededor del 60 -70 % mas o menos me sale pantallazo azul con un mensaje el cual, no puedo ni leer ni tomar captura ni siquiera porque se reinicia muy rápido automáticamente, cuando se terminó de reiniciar, todos los accesos directos de menú inicio se me reiniciaron y no me detectaba el mouse (uso laptop) así que usaba el mousepad mientras desinstalaba el antivirus, luego reinicié y me dejó volver a usar el mouse pero el menú inicio quedó sin mis accesos directos personalizado, ya he reinstalado y vuelto a probar 4 veces y persistió el problema hasta que me el sistema operativo no inició normal, tocó usar sfc /scannow para volver y dejé de insistir para evitar problemas mayores. Adjunto información requerida: SO: Windows 11 23H2 Antivirus (Instalador Kaspersky Plus): 202121.20.8.505

1月25日爆出ads指纹浏览器内的谷歌浏览器扩展商店下载的metamask加密货币钱包被黑客替换为带有后门的假钱包，ads软件似乎被黑客彻底控制，强制要求所有用户更新metamask扩展，导致用户下载到假钱包，然后用户加密资产被盗，损失目前有470万USD。 我用卡巴斯基全盘扫描几次，没有查到任何病毒，黑客伪装的太好了。根据ads公司发出来的信息，是metamask的js源文件被替换，其中有代码会将用户的钱包资料发送给黑客地址：logcollection.info，然后黑客通过钱包资料盗取了ads用户的加密货币。 https://x.com/adspowercn/status/1882983817532899682 https://x.com/evilcos/status/1883013134744727957 这两条推文是详细信息。 我在卡巴斯基官网没有找到病毒报告的地方，我电脑还有黑客的加钱包，有官方人员要的话可以留言，希望卡巴斯基尽快跟进一下这个安全事故。

Chegamos ao começo de um novo ano e nossa licença do Kaspersky está vencendo. Sempre usamos a versão Total Total Security, mas agora com as mudanças de nomes, e novos produtos disponíveis, estamos na dúvida de qual é a ideal para nós. Não hospedamos arquivos para acesso pela internet, só temos um servidor de arquivos local bem simples, usando o sistema de Rede do próprio Windows, e um dos computadores compartilha uma pasta com todos os arquivos que precisamos (um HD só pra esses arquivos). O Backup é feito em outro HD a cada 6 horas (mas que está plugado por USB no mesmo computador). Temos 3 computadores na rede. A proteção, que imagino que precisamos, é apenas para sites e downloads maliciosos, alguma proteção para compras, proteção para o e-mail, e algum eventual vírus que venha a romper essas barreiras. Não utilizamos VPN, nem temos uma rede de internet dedicada apenas para uso interno da empresa (digo, qualquer um que acessar nossa rede de internet, e souber a senha para os computadores, consegue ter acesso aos nossos arquivos... Mas enfim). Estamos na dúvida quanto a qual produto adquirir, Kaspersky Small Office Security ou o Kaspersky Plus (ou o Kaspersky Premium, se o valor não for muito diferente. O que vi de vantagem nessa versão é o suporte, não sei se tem mais coisas).

Hello, Could you please assist me in resolving the following issue? All devices are encountering a connection problem with the central node during KSC events, despite being correctly connected to the central node on the dashboard without any issues. Thank you for your attention to this matter. Kind regards,

COM Surrogate Description Faulting Application Path: C:\Windows\SysWOW64\DllHost.exe Creation Time: 16.01.2025 19:17:55 Problem: Остановка работы Status: Отчет отправлен Problem signature Problem Event Name: APPCRASH Имя приложения: DllHost.exe Версия приложения: 10.0.22621.1 Отметка времени приложения: a3eb776f Имя модуля с ошибкой: kpm_integration.dll Версия модуля с ошибкой: 21.19.13.549 Отметка времени модуля с ошибкой: 6737728e Код исключения: c0000005 Смещение исключения: 00016676 Extra information about the problem Bucket ID: 6b7e32054a5abc331c2f5c5f550cc477 (2030943521485931639) Сброс игр, нарушение работы дисков (копирование и перенос файлов), нарушения работы Microsoft Office. Всё это происходит постоянно.

After upgrading Kaspersky Endpoint Security for Windows from 12.6 to 12.7.0.533, the computer cannot access the internet properly. Only applications that were accessing the network when Kaspersky Endpoint Security for Windows was launched can go online after the application starts. Any applications that attempt to connect to the internet after Kaspersky Endpoint Security for Windows has started encounter the err_connection_reset error. For example, when Kaspersky Endpoint Security for Windows starts with the system, only the system (Windows updates can update normally) and Kaspersky Endpoint Security for Windows can connect to the internet. At this point, if Kaspersky Endpoint Security for Windows is exited, all applications can connect to the internet normally. If Chrome is opened and used, then when Kaspersky Endpoint Security for Windows is restarted, Chrome can still access the internet and browse web pages. However, if Edge is opened at this time, it will prompt that the connection has been reset, showing err_connection_reset, and other applications will also be unable to connect to the internet. I checked the reports from Kaspersky Endpoint Security for Windows, and no related events were recorded. I tried uninstalling and reinstalling Kaspersky Endpoint Security for Windows, but the problem was not resolved.

Dear Kasperksy team, Because of some "Edge webview has used the camera" events, I want to make use of the option to block camera access for all applications, and then whitelist Teams and Microsoft Hello. Hello is used as part of the logon process of my device, and is increasingly being used in passwordless logon scenarios on the internet. There is no compatibility issue: Windows Hello, my webcam, Kaspersky are working fine together, as long as I don't enable block all access to the camera. It is behaving as expected, I just don't know how to whitelist Hello correctly. I've disabled the "hide system applications" filter within Kaspersky's application manager to find the correct application/process, I've tried to whitelist camera access for "Secure Biometrics" (biolso.exe), and "Windows Logon Application" (winlogon.exe)... If it's a host process of sorts I don't feel like whitelisting the entire host process to run any dll... I've searched the internet and this forum (example thread) for more information on which application/applications to whitelist, but I'm getting nowhere. I'm on Kaspersky Standard 21.19.7.527(b) and Windows 11 Pro 24H2 Build 26100.2605 Windows Feature Experience Pack 1000.26100.36.0.

После установки Kaspersky free поломались все бат файлы. После отключения файлового антивируса, они также не открываются.