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Hello everyone! New user here. I just got my Kaspersky Total Security product and is all good but I'd like to know why the UI cannot look like the new one I saw online. The new one looks so much better and more recent and it has the ability to be used with a dark theme which I apparently cannot do with mine. Also, the "support" window says my version cannot be used in the European Union which is where I'm located, why does it say that? Windows' version and product version can be seen in the picture.

I got two critical errors in one of my full scans but for some reason, when I click the error to show me the logs, it shows nothing. It still says there's 2, but it doesn't show the specific objects. It shows me the "Task has started" and it's showed me critical errors before, so I have no idea why it's not showing them now. The "Save Report" button also does nothing. It brings up a "save as" window, though, it doesn't actually save the file- nothing actually appears. Is this just a bug or something to be concerned about?

I have 12 administration servers on my main server. Some politics doesnt has password administration on interface configurations so some users can change configs on app. Knowing this some users desactive protection to use some website or file that kaspersky blocked. I don't have access to the computer 'cause it is on the site of client. How i can active the protection of endpoint computer remotely? Sorry for my english, i'm brazillian.

Hallo, ich habe bis jetzt immer Kaspersky Internet Security verwendet und den Sicheren Zahlungsverkehr Browser benutzt, wo ich auch Lesezeichen angelegt habe. Nun ist die Lizenz ausgelaufen und ich wechsle auf das normale Kaspersky Antivirus Abo. Nun kann ich nichtmehr auf den Firefox Sicheren Zahlungsverkehr zugreifen, wo noch meine Lesezeichen waren. Wie kann ich diese einsehen und in den normalen Firefox Browser übertragen?

Hi. I have Kaspersky Premium on Windows 10. Does anyone know of a way that I can place a shortcut pointing to the "Network Monitor" or "Network Activity" directly onto my desktop for quick access. It is the feature that I use the most. Thank you.

Hola, que tal? Lo que me crucé hace unos días es que, a la hora de usar Bun (aquí el sitio oficial: Bun — A fast all-in-one JavaScript runtime), que es un motor de Javascript tal como Node, el antivirus lo detecta como un Trojan cuando en realidad no es así (sumado a que Bun está solamente disponible en WSL, Linux o Mac). ¿Hay alguna manera de analizar para ver si realmente es un elemento malicioso o simplemente debo agregar sus binarios a las exclusiones del antivirus? No solamente me pasó con Bun, si no instalando otras librerías y paquetes de Linux desde mi terminal WSL, así que tal vez pueda ser un problema más amplio. Gracias por su atención!

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Hello, I am using Kaspersky Free 21.3.10.391(j) Korean version. When will the new version of Kaspersky Free be available in Korean? Looking forward to a positive answer.

So, I just got Kaspersky Plus, and the problem is that whenever I enter a new website in Firefox, I have to add the URL in the exclusions, because it gives me an error in the scan, and when I try to access the website without adding the exclusions, Firefox says the connection is not secure and won't let me access the site until I add to the exclusions

I have noticed recently that upon generating a password using the password generator, and then accepting the generated password (closing the KPM generation window), would cause in quite a few cases to show password strength as "Medium" in the website view stating the reason password should not contain commonly used combinations. However, the password strength in the KPM window (while generating) would show up as "strong". Not sure if this is a bug, but if the password is of medium strength, it should not have been generated at all. If it is indeed a strong, then should not show up as medium in the website view. I have attached the password generation rules screenshot to this post. Windows Version: Microsoft Windows 10 Home, Version 22H2 (OS Build 19045.2728) KPM Product Version: 10.3.0.340 / 1678708368_7358 / 1.0.523.0-0.8.3.0_1

Hello, One or two weeks ago Kaspersky chrome extension stopped(greyed out) working on my pc. Mainly I use chrome. But it appears to be greyed out in Microsoft edge too. And yesterday protected browser option stopped working on both chrome and edge browsers. I have 3 separate chrome accounts for work, personal stuff etc. It doesn't work in any of these accounts. Tried to reinstall the extension but it doesn't work. My specs are - Windows 10 21H2, Kaspersky total security(21.3.10.391). AMD 5950x, 32GB ram. I tried to rename the safeBrowser Common folder but no luck. Issue still persist. I have another pc with windows 10, Kaspersky internet security. It partially work on some browsers on that pc. Can anyone please help me to fix this issue ? I have reached out to customer support but they haven't responded to me yet. Another thing that I have noticed is, Kaspersky chrome extension doesn't appear on chrome webstore search result. I can only find it using the link provided in the Kaspersky notification center. Thanks.

Задача установки(что установка Агента, что установка Endpoint Security) зависает на 55 процентов, в консоли пишет: "Удаленная установка на устройстве завершена успешно."

W10 Kasperky Plus vers. 21.9.6.465 It seems like after the latest update my Kaspersky VPN won't work anymore, tried a reinstall but didnt work. Is it offline or something is broken?

Good Day. I'm using the new Kaspersky Standard 21.9.6.465 (Windows 10 Home) and so far everything is working. I just noticed a strange thing. Whenever I start "My Kaspersky" on my device (an desktop) that is linked to my account, in the reports in System Audit, the indication that I am starting My Kaspersky on another device always appears, which is not true. Is this a GUI error or something else. Attached screenshot of the notice translated from Portuguese to English: "Today, 12/04/2023 10:53:14 You signed in to your My Kaspersky account from another device Protection Today, 12/04/2023 10:53:13 Google Chrome Desktop Windows Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/112.0.0.0 Safari/537.36" Thank you very much for any clarification.

After my licence was expired, I purchased a new licence in March. However when I checked my Kaspersky antivirusfor updating. I was still advised that my old licence had run out and there was no mention of my renewal. So, stupidly, I purchased a new licence. My old My Karspersky is still showing renewal needed. The system does not givr me an answer and no way to contact Kaspersky for a refund or an answer?

good day i found today a file called etmonitor with its dll files when i opened the task manager at startup options ,it gives me the chance to disable it at startup but why is it there ? what it does ? is it a malware or something else i did click on it for properties nothing happens...clicked on to show its file location found it on C/windows/. so i googled it some sited said its 50% malware hided on the name of etmonitor.exe and some others say not .but i found someone said 100% of antiviruses didn't detect it ...is it some sort of new malware or what ? please have a look at it cuz if it is a malware and the antivirus didn't detect it its a serious problem.

How do I enlarge the GUI so I can see all the settings? There is no scroll and no obvious way to make it larger See image for what I mean

想问问什么原因导致的，有没有办法清除掉这个删不掉的任务？该任务所在分组的计算机都被我彻底删除了

bilgisayarımdaki kullanmadığım dosyaları temizlerken bir şey farkettim local diski seçip özelliklere tıklayınca 219gb kullanılan alan yazıyor local diskin içine girip tüm dosyaları seçince 125gb dosya çıkıyor bu nasıl oluyor anlamadım yardım edin

Good afternoon. I just bought Kaspersky Standard 21.9.6.465.? I'm finding it great, the installation and adaptation is being painless!? But I can't find where to enable hardware virtualization in K. Standard even though I've consulted the following article?: https://support.kaspersky.com/help/Kaspersky/Win21.9/en-US/82967.htm Does this option not exist in K. Standard, or is there another problem? I'd be grateful if anyone could enlighten me about this option that I can't find.? Many Thanks.

I am using a laptop (Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz 2.71 GHz) with Windows 10 Pro ver 21H2, OS Build 19044.2728 running Kaspersky Endpoint Security for Windows ver 11.6.0.394. The license has expired and I wish to change to Home Premium plan for 1 to 3 users for one year with VPN and Password manager. I did the Eligibility check but it gives me an option to only renew the existing product/license and not to change to a different plan. Kindly advice as to how this change can be made at the earliest. Srinivasan

Actualmente pase de kaspersky internet security, a kaspersky standard, y he notado que cada vez que uso firefox el sistema se pone a consumir mas recursos, lo noto porque aumenta la velocidad del ventilador de la cpu, como que estuviera haciendo algo todo el tiempo, lo corrobore mirando el monitor de recursos, yo creo que es kaspersky que por alguna razon no le gusta mucho el firefox, y esta todo el tiempo buscando amenazas, o le resultan sospechosos los procesos de firefox quizas. A pasado de quedarse congelado firefox viendo youtube, y de escuchar el audio del video y lo demas todo congelado, y luego vuelve a la normalidad, por el momento estoy buscando el responsable de esos congelamientos de firefox, a veces lo ocasionaba el driver de nvidia en ciertas versiones, y justo ahora se actualizo el firefox, windows, los drivers de nvidia y pase a kaspersky standard, asi que son muchos cambios en el sistema y quizas alguno de esos cambios esta ocasionando algun problema de rendimiento. Nota aparte, kaspersky standard me informa que tengo instalada la extensión de kaspersky en chrome y firefox, pero no en edge, sin embargo si esta instalada, kaspersky no se da cuenta, la desisntale e instale la extension en edge, y kaspersky sigue sin detectarla, me dice sin activar. Ya encontrare al culpable del aumento de consumo, quizas es algo de nvidia o un bug en firefox que lo arreglaran en el proximo parche, de momento esos son los unicos inconvenientes que he tenido al pasar a la nueva version de kaspersky, me gustaria tambien que se vuelva a indicar la fecha y hora de la ultima actualizacion de las bases de kaspersky, en kis si lo hacia, ahora solo dice que estan actualizadas, por no se hace cuanto tiempo fue la ultima actualizacion. Estoy usando las ultimas versiones de todos los softwares mencionados, ya sea windows 10, kaspersky, firefox, edge chrome, driver de nvidia etc.

Estou tendo dificuldades para instalar o Kaspersky Total Security no meu notebook, apresenta o erro "O sistema operacional não cumpre os requisitos" "Não foi possível instalar o aplicativo. A arquitetura atual do processador não é suportada" Minhas especificações técnicas: Processador: Snapdragon (TM) 7c Gen 2 @2.55GHz 2.55GHz RAM: 4gb ID do dispositivo: DEC0251C-93CC-4024-BD83-69340056BF2 ID do produto: 00379-20113-32564-AAOEM Tipo do sistema: Sistema operacional 64 bits, processador baseado em ARM Gostaria de uma versão compatível ou alguma solução para utilizar os serviços da Kaspersky.