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  1. I wanted to change my name here, so I went into account settings. Under Kaspersky Account, it said to reauthenticate by logging in. I did and it now says "Updating display name here when Kaspersky Account username changes." I edited my name in My Kaspersky but it hasn't changed in the forums yet. Does anyone know why?
  2. Kaspersky Security Cloud updated into Kaspersky Free a long while ago, but today I logged into My Kaspersky and noticed that I have a "Not supported in your region" text for some reason. This warning isn't displayed anywhere in the programs, only on My Kaspersky. If I click on any of the devices in My Kaspersky, it says that my subscription is active and everything's alright. To reiterate, KSC ITSELF updated to Kaspersky Free. Is it because I might've downloaded the EU version of KSC, is it something to worry about?
  3. Hola a todos. He visto en My Kaspersky que para Android sí hay la versión Standard, que supongo será en español. Y como se puede ver no hay para Windows ni Mac. Cómo nos lían estos rusos ? Slds.
  4. I apparently have a 2-step authenticator app connected to My Kaspersky, but Kaspersky does not appear to be in any of the authenticator apps I use. As a result, I want to temporarily remove the app authentication option from My Kaspersky and start over. However, somewhere along the way, I lost access to the page that said such an app is connected to my account. Upon clicking “Account settings,” entering my password, and selecting “Continue,” I am prompted to enter a security code. To my knowledge, I have no way of obtaining a security code. How could I resolve this?
  5. Bonjour, je voulais savoir s’il existe un moyen de géolocaliser mon appareil volé via les produits de kaspersky
  6. any one know how to fix this error i got and i just switch old version to New version yes i got 2 Subscription Licence Same account dev Not reply my report. Also i try to activation my key code VPN the say activation in progress application is stuck Loading Also I accident close. and i try to opne the damm error pop out You already use this key f up bro my VPN not unlimited at all ?
  7. Realicé el pago de mi licencia Kaspersky Total Security, pero usé un correo erroneó, por ende el código de activación jamás llegará, envié el caso a soporte y no me dan respuestas, me dice que debo realizar la compra de nuevo, pero mi dinero? lo perdí?. Envié los estados de cuenta bancarios donde demuestra que me hicieron la deducción por la compra, pero el soporte no contesta, no quiero perder mi dinero, necesito un reembolso y un antivirus.
  8. Ha excedido el número máximo de activaciones permitidas para el código de activación introducido nose que hacer yo compre la licencia y no la puedo volver a usar
  9. You have exceeded the maximum number of activation allowed for the entered activation code. why can't I activate the antivirus again on the same machine after reinstalling windows
  10. hello to everyone. we use kaspersky endpoint security on LAN. I have on NAS infected with DeviceManager. KES has detected UDS:BackdoorWin32.Agent.mytppk but can't delete it. ieven when we update KES.? IT CAN'T DELETE. NAS Storiq based on Debian os KES HOW CAN WE SOLVE IT.
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