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Showing results for tags 'kaspersky premium'.
Found 423 results
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DELAYED TO INSTALLATION
ERICK MENA posted a topic in Virus and Ransomware related questionsI have a problem, I think my computer have a virus, this virus it´s not detected by the antivirus, I found this files when I was installing Kaspersky they requested to me, access to full disk after that the computer haver a strange comportment. actually I watch when I connected to the internet a web without name this isn´t detected in Kaspersky with smart home monitor. I´m not an engineer y have a user with a problem, may I can help me?
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How to get Kaspersky app in a different language
ldor posted a topic in Kaspersky: Basic, Standard, Plus, PremiumWhen I subscribed to Kaspersky, I was in Turkey. And thus, whenever I download their software, it has a Turkish interface. Now I am in the UK, but that does not help, the app still downloads in Turkish. I wrote to their support but the formal answer they gave me appeared to be of no use. Is there a way to get their app in a different language? I use Kaspersky for Windows. Thank you.
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Processo kadv está parando a internet no macOS
Tiago Pimenta posted a topic in Para casaEu tenho o Kaspersky Premium no meu computador, mas eu venho notando que depois de cerca de uma hora com o computador ligado ele fica sem internet. Investigando mais a fundo eu descobri que o processo "kadv" estava derrubando a minha internet, no exato momento que eu forço ele a encerrar no monitor de recursos a internet volta com força total de forma instantânea. Tentei gravar a tela, mas eu não posso anexar o vídeo aqui O que eu posso fazer para resolver o problema?
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Kein Windows-Upgrade möglich (23H2 -> 25H2)
BennyOtt posted a topic in Für PrivatanwenderHallo, seit längerem versuchte ich schon von Windows 11 23H2 -> 24H2 upzugraden, was gescheitert ist und mein Verdacht lag an einer älteren Soundkarte und hatte deshalb die weiteren Upgrades unterbunden. Da die Soundkarte nun aus meinem System rausgeflogen ist, wollte ich entsprechend das Upgrade nun machen, aber leider scheitert es weiterhin. Mit einem Blick in die setuperr.log von Windows bin ich dann auf folgende Zeilen gestoßen: 2026-07-20 09:21:44, Error MIG Cannot write security information for registry key HKCU\Software\KasperskyLab (error 0x00000005)[gle=0x000003f0] 2026-07-20 09:21:44, Error SP Error WRITE, 0x00000005 while gathering/applying object: Registry, HKCU\Software\KasperskyLab\AVP21.25. Will return 0 2026-07-20 09:21:44, Error MIG Error 5 while applying object HKCU\Software\KasperskyLab\AVP21.25. Shell application requested abort 2026-07-20 09:21:44, Error [0x08097b] MIG Abandoning apply due to error for object: HKCU\Software\KasperskyLab\AVP21.25 2026-07-20 09:21:56, Error Apply failed. Last error: 0x00000000 2026-07-20 09:21:57, Error SP pSPExecuteApply: Apply operation failed. Error: 0x0000002C 2026-07-20 09:21:58, Error SP Apply (machine-specific apply, offline phase): Migration phase failed. Result: 44, no specific error 2026-07-20 09:21:58, Error SP Operation failed: Offline portion of machine-specific and machine-independent apply operations. Error: 0x8007042B[gle=0x000000b7] Kann es entsprechend mit Kaspersky zusammenhängen, dass das Upgrade nicht möglich ist? Hat jemand sonst ein ähnliches Problem schonmal gehabt und behoben?
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HEUR:Trojan.Win64.Patched.gen
abu ibrahim posted a topic in Virus and Ransomware related questionshello there i removed a game from my PC using revo uninstaller to remove every related file to the game, then i redownloaded the game again and while downloading i got this trojan
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VPN is not upgradding to the new suscription
IORI93 posted a topic in Kaspersky: Basic, Standard, Plus, PremiumI have bought a new suscription to Kaspersky Premium, Before that I had an old suscription to Kaspersky VPN... So the problem is that the VPN is taking the old Suscription caducated instead of the new suscription and i can´t connect to that. The VPN is asking me for an activation code instead of upgrade automatically to the new suspcription to Kaspersky that includes the same VPN -
Unable to access my Kaspersky account
Mr Baron posted a topic in My KasperskyI need help with accessing my account. Every time I enter my password it wants to send a code to my Cell phone number AND THAT CODE NEVER ARRIVES VIA SMS. I NEVER get the code via SMS or text to my cell number. I do not like the fact that there are not alternatives to this such as 2FA or Email etc etc. Please help me. I paid for this product and now I cannot access it any more because the Kaspersky system that is responsible for sending codes via SMS/TEXT is never arriving to my android device. It's revoking my license so I cannot de-list the other devices that are connected to my account via the prior license because I cannot access my account because of the SMS never arriving to my Android device. I have posted a screenshot of what I am trying to get through.I have requested the system to resend the code multiple times across various time stamps through out the day for the past day or 2 and until not still nothing has come through. I am connected to the WIFI,no issues with my WIFI, no issues with my cellular reception. Everything is perfect on my end. SO what is the problem???? Please help. I tried resetting my password and so on. I can't do anything because of this method. Please change this to 2FA or Email, these are far more reliable than an SMS/TEXT message....... please and thank you.
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Keyboard
Kathryn Rance posted a topic in Kaspersky: Basic, Standard, Plus, PremiumCannot remove keyboard from screen.
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卡巴斯基21.25浏览器扩展问题
diaita posted a topic in 家用产品支持
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Downloading Kaspersky
K.Carrick posted a topic in My KasperskyI have paid for the antivirus software and now have an account.Icannot downloadit-I keep getting a message"ew ran into problems try again later" day after day.Why?Have I just blown my money?
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Контейнер защищённого хранилища (секретная папка) и сетевой диск
Сияние posted a topic in Kaspersky: Basic, Standard, Plus, PremiumДобрый день! Посетила меня идея разместить защищённое хранилище на сетевом диске на NAS и получать к нему доступ с любого из компьютеров дома, а также на смартфонах и планшетах по Wi-Fi. Но не тут-то было. С удивлением увидел, что сетевой диск нельзя использовать для защищённого хранилища. Можно ли это как это исправить? Можно ли добавить такой функционал в Касперски Премиум?
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Someone I do not know is remote accessing my computer
Kaley posted a topic in Virus and Ransomware related questionsI often come to my laptop computer via wired ethernet(using starlink internet) and I see my mouse moving. I have to take back control, unplug ethernet, and then get back on. Sometimes they go away, sometimes not. It has been better since installing Kaspersky. I am hoping to get rid of this safety risk completely.
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Security Failure..
Yoji posted a topic in Kaspersky: Basic, Standard, Plus, PremiumKaspersky premium 21.25.7.504(a) on Win 11 Pro 25H2 fully patched. I was working on manually updating my Secure boot certs, since Microsoft was having problems doing it. And I needed to copy the newest boot loader to the EFI partition, The commands were so while I could type each command in, I decided to paste them all into a bat file and execute that. so while its not something you would expect to do much, I needed to, and it worked. HOWEVER Once it completed, Kaspersky stuck its oar in and said it was dangerous and deleted the bat file. So. 1. Why did it delete it rather than just quarantine it? 2. More importantly... if its so dangerous that Kaspersky considers it needs to be removed/deleted, why did it allow the script to run? if it was a horribly dangerous thing to do, it should have stopped it BEFORE execution. Anyway - the command executed fine and solved my problem. So just reporting it here as the bahaviour does not make sense.
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Solution for Kaspersky causing a decrease in game performance
Lukas kari posted a topic in Kaspersky: Basic, Standard, Plus, PremiumI paid for Kaspersky Premium in the early morning and have been using it well. I am also satisfied with the antivirus performance. However, I am dissatisfied with the fact that game frame rates drop somewhat. High-spec games on Steam, like Hogwarts Legacy or Resident Evil Requiem, drop by about 10 frames on average, and PUBG drops by about 30 frames. From my perspective using the DLSS frame generation feature, a 10-frame drop is a significant performance decrease. Kaspersky says it does not affect game performance, but I'm not sure if I missed some setting in the antivirus. Even when switching to game mode, the situation did not change. However, web browsing actually became faster, which is satisfactory. If only the average game frame drop could be resolved, I would be very satisfied with the antivirus and want to use it for a long time. Please understand that this may look awkward since I wrote it using a translation tool.
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Продление Premium подписки до окончания срока
romezsok posted a topic in Kaspersky: Basic, Standard, Plus, PremiumЗдравствуйте, у меня есть действующая подписка Premium до ноября 2026 года, если я куплю сейчас новую подписку Premium (хорошая цена) и добавлю к активной подписке, то она заменит старую с даты активации или начнет действовать после окончания текущей подписки?
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Виснет игра Sims 4 и медленно работает интернет
Анастасия LOG posted a topic in Kaspersky: Basic, Standard, Plus, PremiumДобрый день После установки антивируса Kaspersky Premium игра (sims 4) очень долго запускается и виснет, я включала режим игры и не беспокоить , не помогает. Также в интернете работа замедленная, долго сайты открываются и файлы скачиваются. Как мне это исправить? Ранее все очень быстро работало, быстро шла загрузка игры и файлов.
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Google Antigravity IDE疑似被卡巴斯基拦截导致无法使用AI Agent,关了卡巴斯基就能用
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Túnel Dividido
RubenF posted a topic in Para casaColoquei na lista do túnel dividido, um navegador (librewolf) para navegar apenas nele via VPN, deixando o meu navegador principal (Firefox) para uso normal, mas o librewolf continua expondo meu IP principal. Tem alguma maneira de resolver isso para eu ter um navegador que possa usar com segurança? O VPN em túnel dividido também não funciona em alguns serviços, como o Stremio. Já tentei configurar o windows defender e até desliguei ele, mas ainda assim não funciona.
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Win11 25H2下无法安装优选版
SakueQiu posted a topic in 家用产品支持全新安装的Windows11 25H2系统安装卡巴斯基优选版报错,提示程序未安装,你的计算机可能被病毒感染,关闭系统自带安全中心问题依旧,没有具体错误代码
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Contactos de soporte para Argentina
Lucaspink posted a topic in Para usuarios particularesEstoy teniendo dificultades con mi licencia de kaspersky premium, la pague ayer y me figura que la region no es la correspondiente cuando la trato de activar en mis dispositivos. La licencia fue adquirida en Argentina y los dispositivos tambien estan en la misma region, no tengo VPNs y de hecho, toda la gestion la hice desde el mismo lugar y el mismo dispositivo. Tratar de comunicarme con el soporte esta resultando un horror. Alguno sabe algun numero, mail, algo que no sea https://support.kaspersky.com/us/b2c/us# para poder resolver mi inconveniente, ya ni siquiera me importa si el soporte es de la misma region que yo, solo quiero resolver este problema cuanto antes. Desde ya, muchas gracias.
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svchost.exe marked as corrupted in Safe Browsing, what should I do?
teardrop posted a topic in Kaspersky: Basic, Standard, Plus, PremiumHello, when I checked my Safe Browsing reports, I found these svchost.exe marked as object corrupted. I ran a quick scan and a full scan, but found no threats. Should I be alarmed or is this just a false positive? I am using Windows 11 version 25H2 and Kaspersky Premium version 21.25.7.504
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Отображение исключений
Spacewalk posted a topic in Kaspersky: Basic, Standard, Plus, PremiumКасперский пишет 0 исключений хотя я добавлял их У меня два диска , ssd на котором стоит система и жесткий диск Добавлял три папки с играми с жесткого диска в исключения , решил через какое то время проверить этот раздел и обнаружил что пишет 0 исключений Но исключения продолжают работать т.к. одна игра не запускалась из за встроенного анти чита "Toros" который из за отслеживания антивирусом не давал ей запустится, но она продолжает запускаться как после добавления По этому мне кажется проблема просто в отображении . На ПК стоит Windows 11 , свежую систему с новым ssd ставил не давно , все программы проверенные , вирусов быть не должно , есть другие антивирусные сканеры и АВ программа malvarebytes возможно они могли как то повлиять.
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Kaspersky Premium: могут ли несколько пользователей иметь свою базу Password Manager?
TL1 posted a topic in Kaspersky: Basic, Standard, Plus, PremiumХочу приобрести Premium на 10 устройств на всю семью. Можно ли как-то сделать, чтобы у разных членов семьи были свои базы паролей в Password Manager-е?
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Работа ВПН Hiddify
murzay posted a topic in Kaspersky: Basic, Standard, Plus, Premium1. ОС windows 11 25H2 сборка 26200.8246 новая только установленная 2. Kaspersky Premiun версия 21.25.7.504 3. Использую ВПН Hiddify. Перед установкой антивируса спокойно смотрел ютуб и заходил в телеграмм. После установки доступ в телеграмм и остальным сайтам остался остался, а при входе на сайт ютуб пишет, что отсутствует соединение. Пробовал добавлять в исключения приложение, но это не помогло.
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Запретить сетевую активность всему ПО по указанному пути?
Сергей А. posted a topic in Kaspersky: Basic, Standard, Plus, PremiumЗдравствуйте. Возможно я как-то не так формулировал свой запрос - но поиск не дал результата. Возникла необходимость запретить любую сетевую активность всем программам, находящимся в определённой папке (и всех подпапках). Как это сделать? зюыю Касперский дома - никаких КСЦ