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  1. Buenas. Ayer se me actualizo mi Kaspersky Premium a la versión 21.17.7.539 y en principio no note nada raro pero hoy tras realizar un análisis completo he visto que en su sección si aparece luego en los informes no hay ni rastro. ¿Se ha podido cambiar alguna configuración al actualizarse de la 21.16 a la 21.17? ¿Debería revisarlas todas otra vez? Aparte también he visto que no me funcionaba el acceso directo en el escritorio y me había desaparecido el icono de pago seguro (he conseguido poner el de pago seguro de nuevo desde la opción del propio software pero no encuentro donde está la opción para el icono principal. Un saludo.
  2. KSK has sort of cancelled its VPN service in India. My query is, what happens if you go for auto renewal/buy Plus/Premium again? Does the VPN simply stop working when the current subscription ends or does it work as normal after auto-renewal/buying again? I'm looking for actual user experience, not tech support answers.
  3. mecit

    abonelik aktifleşmiyor

    dün adığım aboneliğimle bu gün giriş yapmak istiyorum . aboneliğiniz yok diyor ne yapmam gerekiyor acaba aktif etmek için kos istiyor nerden bulabilirim
  4. ardakeremkoc

    Extensions doesn't work.

    Hello, The extensions cannot detect the kaspersky software. I am having this problem for kaspersky anti-virus and the kaspersky password manager. I tried everything such as re-installing the extensions, re-installing Google Chrome. Nothing worked so far. Any help would be appreciated. Update: Kaspersky Password Manager says that the extension is installed when the extension still gives the same error.
  5. I am constantly getting this message in the title from my Kaspersky VPN. I cleared my browser cache and uninstalled reinstalled the VPN which I saw as a suggestion on your forumbut that is not solving the problem. Happens when I do not even have any browser or other app open Help
  6. Добрый день, подскажите пожалуйста, чем отличаются версии Kaspersky Total Security от Kaspersky Premium? На сайте написано, что премиум лучше, чем тотал. У меня сейчас Активирован тотал, при следующей покупке премиума, нужно будет ли переустанавливать ПО? (или автоматически активируются доп функции?)
  7. As I can see, the new plans (Standard, plus, premium) aren't available for most of the eastern europe countries, when will they be available there? I want to switch from other antivirus to kaspersky, but I'm waiting until the new versions come out to Poland, which hasn't happened yet of course.
  8. При использовании Creative Cloud и любого софта от Adobe постоянно выскакивают проблемы с инициализацией лицензии. При выключении касперского все работает стабильно и я подключаюсь ко всем моим сетевым функциям приложений. Выдает сообщения формата "Please check your firewall settings, ensure that the time settings on your computer are correct, and try again" - в исключения папку adobe пытался добавить и не помогло, проблему решает только выключение касперского и это выглядит как костыль с моей стороны. Подскажите с решением проблемы и как решить эту несовместимость (прикрепляю файл ошибки для понимая проблемы. Напоминаю, что это связано именно с работой касперского и его фильтров, поэтому я и обращаюсь на форум сюда, а не в adobe)
  9. Os recordamos que ya está disponible para su descarga la nueva versión de productos Kaspersky Estándar, Plus, Premium y VPN, que podréis descargar en: Instaladores Kaspersky v21.17.7.539: Kaspersky Standard, Plus y Premium v21.17.7.539 España: Instalador: https://dm.s.kaspersky-labs.com/es-es/Kaspersky4Win/21.17.7.539/startup.exe Kaspersky VPN vv21.17.7.539 España: Instalador: https://dm.s.kaspersky-labs.com/es-es/KSDE/21.17.7.539/startup.exe Kaspersky Standard, Plus y Premium vv21.17.7.539 Latam: Instalador: https://dm.s.kaspersky-labs.com/es-mx/Kaspersky4Win/21.17.7.539/startup.exe Kaspersky VPN v21.17.7.539 Latam: Instalador: https://dm.s.kaspersky-labs.com/es-mx/KSDE/21.17.7.539/startup.exe Saludos.
  10. Hello, I already own a Kaspersky Premium subscription, but my current membership covers only one device. I would like to upgrade my subscription to cover two devices because I recently purchased a new phone and I want to use Kaspersky antivirus and VPN services on it as well. Is there a way for me to update my membership?
  11. ourvorax

    KasperskyVPN

    Kaspersky premium aldım ancak vpn kullanımı sınırlı gözüküyor?
  12. Request for kaspersky premium mr17(21.17) version installer.
  13. Hello everyone, The overall performance of the application is average or slow most of the time. Filling in passwords when I go to a website is slow, I'm waiting 5-10 seconds. Saving passwords in the browser is much faster. Also, using the KPM UI is not responsive as I expected. Click actions take ~0.5 seconds. Scrolling through the accounts page is slow. Delete, update etc. actions take ~1-2 seconds. I want to use KPM but it's slowing me down. Unless there are plans to improve performance, I have to switch to another application. Alternatives of KPM are much faster. I hope there are some plans for the performance. Operating System: Windows 11 Pro, 22H2, 22621.1848 / I also tried on Windows 10 Processor: Intel(R) Core(TM) i7-10750H CPU @ 2.60GHz 2.59 GHz RAM: 16.0 GB (15.8 GB usable) System Type: 64-bit operating system, x64-based processor KPM Version: 23.0.0.1051 / 1686048945_7385 / 1.0.523.0-0.8.3.0_1 KPM Accounts: ~800-1000
  14. This makes it questionable protection, leaving one’s device vulnerable. I often find that my device was unprotected, possibly the whole night! I’ve observed this on various iOS devices (iPhones SE, 12, 13 mini) in our household, all of which are always fully up-to-date. We don’t have other security solutions installed. What a competitor product did with their mobile protection for iOS was to add a toggle in the VPN settings for the protection to re-enable itself on demand. That way it turns itself on when it’s shut down for some reason, possibly by a system process? I don’t know whether iOS behaves like Android in some regards.
  15. Hello, My son's device is not getting blocked after the daily time limit. The following are the settings Monitoring type: Block device Schedule: Weekdays Daily Limit: 0 h 30 m Downtime: 00:00 - 15:00 & 19:00 - 24:00 Weekend Daily Limit: 1 h 0 m Downtime: 00:00 - 8:00 & 19:00 - 24:00 Device & software details Device: Galaxy Tab S7 Android version: 13 One UI version: 5.1.1 Safe Kids 1.103.0.3 Premium version I have uninstalled and rebooted before installing again and all the requested permissions have been assigned. Please help to resolve the issue. Thanks RanS
  16. Merhaba, Kaspersky Premium paketin 2 yıllık lisanslı sürümünü kullanıyorum. Lisansımın dolmasına daha var ama ülkenin durumu malum. Ekstradan birkaç yıl daha lisans süresi uzatabiliyor muyuz? Teşekkürler.
  17. Hi Guys, one of my friend owned the Kaspersky Antivirus Premium account which supported multiple devices. He told me currently he have 1 spot for my device to register under his licensed account. May I know is it safe? Will he able to gain control to my device if I install the Antivirus application is under his licensed account. I worried he will able to gain access to my device once my device is registered under his account. The application will be installed from the official site but I'm using the license code he provided to me. Kindly provide me some advices regarding on this. Thanks!
  18. Hallo, ich habe seit dem 21.03.24 keine Anzeige mehr von Foto-Downloads, sondern nur noch rote Striche. Dies ist nur auf dem PC mit Kaspersky. Auf einem PC OHNE Kaspersky, kein Problem. Hat jemand eine Idee, wie dies behoben werden kann? Kaspersky brauch, lt. Info 7 Tage.
  19. Здравствуйте. Пару дней назад я купил подписку Standart на 5 устройств на 3 года. Сейчас хотел бы поменять эту подписку на Premium на столько же устройств и такой же период. Можно ли это как то сделать? Или нужно опять покупать а деньги за эту уже не нужную мне подписку просто пропадут? Есть ли какой то инструмент для такого случая? Или, если переходить, то нужно например оформлять возврат денег, пока 30 дней не прошло и покупать заново? Если это вообще сработает... Какие есть варианты?
  20. Smart Home Monitor prompts me to connect to Wi-Fi or ethernet, despite the fact that I am completely able to connect to the internet. "Wi-Fi Analyzer" does not show any kind of activity.
  21. After subscribing since 2018, and for the last couple of years just sucking up the auto-renewal, I was determined this year to put it to an end, and I have finally succeeded! I hope this information helps anyone else who is struggling to get rid of this payment. Please note this may only work if your payment is collected by Digital River... check your bank for last year's payment and if it is marked 'DR' or 'DRI' in the payment reference, this should hopefully work for you. When you get the renewal email reminder which provides an order number and password, click on the link for amending your payment details. You'll be taken to a page with your billing address and payment info. Underneath the 'reset' and 'Submit' buttons, there's a link for 'Back to main help page' - click it. This will take you to a FAQ page - select the cancel auto renewal heading. Now you'll be taken to another page where you need to re-input the Order Number and the Password from the email they sent. Once in there, click the cancel button (not manage subscriptions) and this will allow you to cancel the auto renewal. Seriously, the most ridiculous process ever, but it worked for me (after 2 years of unwanted renewals!). I've added screen shots to this in the hope I can help others who are struggling, and like me have ended up just letting the money go out each year. Good luck all.
  22. This morning an official banking app was detect a Trojan, which is that possible? App was update in Play store, Samsung s24 ultral, and Android 14, and oneui6. 1
  23. EU adquiri o produto anual total security que inclui o Antivirus e o VPN. Consegui instalar o anti-virus normalmente, porém quando tento instalar o VPN apresenta o erro 1714 conforme mostrado na imagem abaixo. Gostaria da solução desse erro para que eu possa desfrutar do serviço adquirido. Att,
  24. If I open a banking site in Chrome, when it goes to open new secure protected browser it fails -> I then changed the settings in Safe Money from using the default browser (chrome) to use Firefox -> If I now open a banking site in Chrome it still tries to open it in Chrome, so I'm not convinced that safe money setting did anything and yes I've restarted my machine as well. If I have Firefox open and go to a banking site then I get -> I have Windows 10 -> and Kaspersky total security -> The issue also appeared around the same time that Kaspersky VPN updated which I don't use, so I uninstalled that. No difference. I have also uninstalled the last few windows updates from when I noticed the issue, no change.
  25. I am an old user of KIS. It recently got changed to Kaspersky Standard on my MacBook Air 2017 (MacOS12) during my 3 year license. It is now about to expire, and I would like to know, if I want to shift to Kaspersky Premium (I like premium more as it is much more feature rich), will I have to reinstall Kaspersky, because we would like to continue to use it without interrupting the existing setup, and can we add the premium key in the activation page so that it activates itself once the existing standard key expires in the same software so that it updates itself to premium automatically?
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