Skip to content
View in the app

A better way to browse. Learn more.

Kaspersky Support Forum

A full-screen app on your home screen with push notifications, badges and more.

To install this app on iOS and iPadOS
  1. Tap the Share icon in Safari
  2. Scroll the menu and tap Add to Home Screen.
  3. Tap Add in the top-right corner.
To install this app on Android
  1. Tap the 3-dot menu (⋮) in the top-right corner of the browser.
  2. Tap Add to Home screen or Install app.
  3. Confirm by tapping Install.
  • Search By Tags

    Search will match any tag entered
  • Search By Author

Content Type

Forums

  • English Forum
    • Products for Home
    • Products for Business
    • KasperskyOS, Development
    • Kaspersky Centers of Expertise
    • Kaspersky Anti-Ransomware Tool
    • Beta Testing Products for Home & Business
  • Русскоязычный форум
    • Продукты для дома
    • Продукты для бизнеса
    • KasperskyOS, Разработка
    • Центры Экспертизы «Лаборатории Касперского»
    • Kaspersky Anti-Ransomware Tool
    • Бета-тестирование продуктов для дома и бизнеса
  • Deutschsprachiges Benutzer-Forum
    • Für Privatanwender
    • Für Unternehmen
  • Forum para usuarios hispanohablantes
    • Para usuarios particulares
    • Para empresas
  • Forum des Utilisateurs Français
    • Pour particuliers
    • Pour les entreprises
  • Fórum Brasileiro
    • Para casa
    • Para PMES e empresas
  • 中文论坛
    • 家用产品支持
    • 企业产品支持
  • Forum in Italiano
    • Utenti privati
    • Aziende
  • Türkçe Forum
    • Ev için
    • İş için
  • Nederlands Gebruikersforum
    • Voor thuis
    • Voor bedrijven
  • Forum Knowledgebase
    • Instructions
    • Advice and solutions

Blogs

Categories

  • Articles

Club

Find results in

Find results that contain...

Date Created

  • Start

    End

Last Updated

  • Start

    End


Filter by number of...

  • Minimum number of comments

  • Minimum number of replies

  • Minimum number of reviews

  • Minimum number of views

Found 310 results

  1. andre sodre miranda
    andre sodre miranda posted a topic in Para casa
    Fiz uma formatação no meu computador e depois eu não consegui mais ativar o meu produto deu o limite da assinatura em dispositivos foi excedido. Alguém sabe como resolver esse erro?
  2. WolfMan
    Dear all I bought a license for Kaspersky today and went ahead and downloaded the application "Kaspersky Internet Security". I also want to clarify I am running it on Windows 10. When running the installer, Kaspersky wants to connect to a Kaspersky server, however, the problem is it never connects and when 5-10 min has passed it throws an error. Please open the two attached images, it is in Danish since I bought Kaspersky in Denmark. I unfortunately can not see the version number since I can not go past the installation phase. I do suspect it is the most current one/ stable build. It gives me the error "Control the internet settings". I even clicked on "show more" and followed the tutorial/ solutions with flushing the DNS and restarting the internet and the computer but in vain. Does anyone have any solutions? It will be very much appreciated. Have a beautiful day/ night forward... Yours WolfMan
  3. Júlio Pradera
    Recently I've been having constant problems watching videos online. On some sites, like Netflix and Prime Video, I don't have any problems, but on others, like CTV, it's impossible to watch any video. Even YouTube crashes from time to time. On any site that I access (apart from those mentioned), I start watching any video, and after a few minutes of playback a message appears saying that the video cannot be played. Error code 241001 usually appears. The problem happens in all my browsers (Chrome, Edge, Firefox, Opera, Vivaldi and Yandex). I found a post from 2019 here on the forum from a person with the same problem, saying that it solved the problem by turning off Anti-Banner and Private Browsing. I've tried disabling both, but nothing has changed. The only thing that stops this problem from happening is disabling the entire antivirus. In my last test I turned off the antivirus for an hour and started watching a movie. About six minutes after the antivirus came back the movie crashed. Does anyone have any idea what I can do to solve this problem? My Kaspersky version is 21.6.7.351. My operating system is Windows 10 Core x64, version 21H1, build 19043.2130.
  4. Tashdeed
    Here's an interesting article I have read recently regarding "malware hiding inside images". https://gizmodo.com/malware-images-virus-photos-pictures-how-block-antiviru-1849572516?fbclid=IwAR0bD94-LvGKCbznJ0Dh2wNH3xb_BFz0F-sJDAX92MKtqfY7UiKtUcQHHlo I personally did not know about this until recently. I didn't know that this was possible. But of course, this technique makes sense because images are clusters of data and there's data within the data. My question is simple, as the heading implies. Can Kaspersky security suite of software scan images for malware? I've kept website scans of all URLs enabled and I want every website that I visit to be scanned by my Kaspersky antivirus. I want to know, do Kaspersky's anti viruses also scan images along with the URLs on elsewhere on a website? If not, are Kaspersky working on this feature right now? If not, then my request would be to work on this. Thanks.
  5. Guest
    How when Kaspersky new version (Standard,Plus,Premium) available in Thailand? and I use Kaspersky security cloud-personal will upgrade to new version?
  6. cc2150dx
    I currently use Kaspersky Plus, version 21.7.7.393. Windows 11 home 64-bit. Under Windows Security-->Device Security-->Core isolation-->Memory integrity (should this setting be on or off ? ) It is currently on. Thanks
  7. Flood and Flood's wife
    Hello @Igor Kurzin, Remember this old chestnut?? https://www.kaspersky.co.uk/downloads/plus All browsers Download Android link redirects to: https: // app.appsflyer.com / com.kms.free?pid=klsite&c=klsite = <title>com.kms.free(1x1)<title> - black page Fixed by: Kaspersky Protection extension, Private browsing: Allow data collection on this website Download iOS link redirects to: https: // app.appsflyer.com / id1089969624?pid=klsite&c=klsite = <title>id1089969624 (PNG Image 1×1 pixels)</title> - black page Fixed by: Kaspersky Protection extension, Private browsing: Allow data collection on this website Download Kaspersky Plus, for macOS®, works fine. Note, had to disable https links above to post in this txt editor, they vanish otherwise... ? Thank you? Flood?+?
  8. Eric Hahn
    Versão do sistema operacional: Windows 11 PRO 22H2 build 22621.105 Nome do aplicativo Kaspersky: Kaspersky Total Security 21.3.10.391(i) Eu realizei a instalação do Kaspersky Total Security em meu Windows 11, o programa instala normalmente, atualizo o banco de dados, porém depois de um tempo ele tenta atualizar novamente o banco de dados e crash em 21% da atualização, não sendo possível nem abrir o aplicativo, ficando praticamente sem utilidade alguma. Mesmo reiniciando o computador ele aparenta estar normal, porém depois de alguns minutos ele faz a mesma coisa. Não consigo abrir ele de jeito nenhum, apenas reiniciando o computador, porém mesmo reiniciando o computador depois de um tempo ele faz o mesmo erro de crash.
  9. patrick.gysen
    patrick.gysen posted a topic in Voor thuis
    Hoe en waar kan ik mijn bankgegevens wijzigen zodat mijn nieuwe credicard wordt gedebiteerd bij hernieuwing abonnement ? Bij profiel zie ik wel payment staan maar als ik erop klik gebeurt er niets
  10. lucky
    In KPM download page, I only find version 9.0.2.767 and version 10, but in Kaspersky Basic | Standard | Plus | Premium page it says that: Kaspersky is compatible with the following Kaspersky applications: Kaspersky Safe Kids 1.5 Kaspersky Password Manager 9.2 Kaspersky Software Updater 2.1 Kaspersky Virus Removal Tool 2015, 2020 Kaspersky VPN Secure Connection 4.0, 5.0, 5.1, 5.2, 5.3, 5.4, 5.5, 5.6 The new application is only compatible with KPM 9.2, so where can I download KPM version 9.2 ? Kaspersky plus 's default version of KPM is 9.0.2.767.

Account

Navigation

Search

Search

Configure browser push notifications

Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.