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Showing results for tags 'false positive'.
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Hello support team, I want to run the following files on my system but VirusTotal detects threat, however Kaspersky is not showing any threat detection(I am using premium Kasepersky, home edition) I just want to know if these files are safe, let me know if You can confirm this. here are the 4 VirusTotal link files: https://www.virustotal.com/gui/file/f5e6682c44cb73f65d2f349fc651d7c3c78b2e49fa56a765a702a877c8c563d3/detection https://www.virustotal.com/gui/file/ce66ca7f2ede112a03356850594762591dbe62ac083eb989c9e8e58b6138e316/detection https://www.virustotal.com/gui/file/e968563a93f2fcb5690ee2f77ab097c8c757da5bb156dead731048dfa64f008b https://www.virustotal.com/gui/file/0175940ccb7a1cc71c27ea13ee574d7f7d73e58e1d9c48f22ffebc157d9a0b24/detection Also let me know if i can somehow send files to you, everyfile is .exe format Thank You in advance, Best Regards
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Kaspersky Internet Security blocking legitimate webpage (Archive.org)
Kaspersky213 posted a topic in Virus and Ransomware related questions
Was Browsing the Wayback machine to download a preserved copy of minecraft Apple TV Edition, and Kaspersky Internet security flagged the site as phishing. This makes no sense as the webpage and file are both safe The Webpage is https : // ia801202.us.archive.org/ Here is the warning I got from Kaspersky Internet Security: If you could please fix this, I would be more than happy! ?- 2 replies
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Kaspersky Anti-Virus False Alarm on VPN software Clash-Verge-Rev
Antie-Cathyria posted a topic in Virus and Ransomware related questions
I cannot update the Clash-Verge-Rev 1.7.3, as Kaspersky Anti-Virus give false alarm to me when I run the update program. And this alarm cannot be ignored, that I must delete the entire Clash-Verge-Rev, including the old ones. Though I can still re-install the old version of this VPN, without this alarm.- 1 reply
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Special false positive report
D5 Render Oliver posted a topic in Virus and Ransomware related questions
Hi there, There is a file called d5_launcher.exe in our software, and we used Kaspersky/OpenTip to scan this file, the result is safe and clean. However, sometimes when using our software D5 Render (a 3d rendering program for architecture, based on UE5), Kaspersky will suddenly start warning and deleting our file d5_launcher.exe. It said the file is Trojan.Win32.Generic. ( we did some searches, and maybe it is related to our keyboard shortcuts? The problem is that we cannot let all users to click Trust the file manually, which is inconvenient. So I'd like to ask you guys, is there a way to upload our files before we release our updates? so Kaspersky will trust those files and do not affect our users from using D5 Render. ( Avast and some other AV software provide us an address in FTP to upload files, and we upload files before we release a new version each time) Thanks in advance! -
My website is already been cleaned but still the kespersky considering it as phishing website for no reason. Please do the needful, we have a presentation. https : //2024presidentsclub.com
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Столкнулся с проблемой, что игра отображается как троянское приложение, игру скачал буквально только что, никаких модов и подавно стоять не может, лицензия стим. Жалуется на сам .exe файл с игрой. Игру давно удалял потому что не было обновлений и поднадоела и таких проблем не было, даже с поставленным модом на русификатор, сегодня решил снова её поставить и без модов, игра просто помечается как троян. Я конечно могу просто отключить защиту, но не могу же я так постоянно сидеть? Windows 10 Pro Версия 10.0.19045 Сборка 19045 Kaspersky Free 21.17.7.539
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Guten Tag! Ich bekam heute die Meldung von Kaspersky, dass meine Email-Adresse mit einem Twitter-Account verknüpft ist und von dort Persönliche Daten und der Aktivitätsverlauf abgeflossen sind. Dies hat mich überrascht, da ich mich nicht daran erinnern konnte, jemals ein Konto angelegt zu haben. Auch die Rückmeldung vom Twitter-Support fiel negativ aus: Ich freue mich über Infos, bzw. Tipps. Vielen Dank und LG Christof Hello, We weren’t able to locate an account with the username you mentioned, or affiliated with the email address you’re using. If the username was incorrect, please file a new report. As of our most recent review, that username is available on X. You can claim it by signing up for a new account. Please note these are available on a first-come, first-served basis and it can be claimed at any time. Please don’t respond to this email, as replies are not monitored. Thanks, X Support
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Hello. I’m Youngkwang Oh from IRONMACE. We are serving a game called 'Dark and Darker' (https://darkanddarker.com). Recently, your AntiVirus is misdiagnosing our own anti-cheat programs (Tavern.exe, TavernWorker.exe). The diagnostic code is 'PDM:Trojan.Win32.General' and it is misdiagnosed by your System Watcher. For your information, our anti-cheat is packed with VMProtect for security. Many of our players are suffering from inconvenience because of this. We submitted detected images. Please review it as soon as soon as possible. Best regards.
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Проблема со сторонним софтом по причине работы касперского
Ilya Ao posted a topic in Kaspersky: Basic, Standard, Plus, Premium
При использовании Creative Cloud и любого софта от Adobe постоянно выскакивают проблемы с инициализацией лицензии. При выключении касперского все работает стабильно и я подключаюсь ко всем моим сетевым функциям приложений. Выдает сообщения формата "Please check your firewall settings, ensure that the time settings on your computer are correct, and try again" - в исключения папку adobe пытался добавить и не помогло, проблему решает только выключение касперского и это выглядит как костыль с моей стороны. Подскажите с решением проблемы и как решить эту несовместимость (прикрепляю файл ошибки для понимая проблемы. Напоминаю, что это связано именно с работой касперского и его фильтров, поэтому я и обращаюсь на форум сюда, а не в adobe)- 5 replies
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Lately, one of our clients send us email regarding our site www.swordier.com has been flagged by Kaspersky as unsafe and we used shopify to set up our store but couldn't figure out why it happened like that. also, as attached it the screenshot our clients provided, can anybody help?
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我的博客 https:// blog . kagureion . top/ 被 Kaspersky 误报为「可能导致数据泄露的网站」,但我确信我的网站的确没有这样的意图。请求解除对我的博客的误报,感谢。
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Producto: Kaspersky Total Security Quise ingresar como siempre a mi cuenta de Airtm, y como hacía mucho que no cambiaba la contraseña, Airtm me redirigió a la pantalla de cambio de contraseña, la cual fue bloqueada por Kaspersky. Consulté con soporte de Airtm y me confirmaron que el URL que reporta el antivirus es legítimo. Podría poner el URL en el whitelist, pero por las dudas quisiera la confirmación de Kaspersky. Muchas gracias Roberto
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Kaspersky makes browser to memory overflow when acessing Crunchyroll's login page
FurtadoPires posted a topic in Kaspersky Internet Security
I'm creating this topic since I haven't found any information about it. For some time I'm having problems to login in my Crunchyroll account using my Windows 11 machine with Kaspersky Antivirus installed. I've noticed that every time I access the login page, my browser goes unresponsive until I finished it using the task manager. Investigating further, I saw that when I access the page https:// sso.crunchyroll . com/login kaspersky blocks a javascript lib called dg.js, then the page tries to send it again (and blocked again). This behavior generates a loop which make browsers (both chromium based and firefox) to memory overflow to the point where's necessary to finish it by using windows task manager The only workaround I've found is to exit Kaspersky and access the login page (which possibilities the download of the lib) then activate again after login. So it is a case of false positive or there's something wrong about this specific lib? I think this case should be investigate, since causing browsers to memory overflow is problematic and this page is accessed by many users. To reproduce the problem, you only need to access Crunchyroll's login page (it isn't necessary to have an account) and the blocking behavior can be observed by opening the browser's inspector. -
ksc 14 Report False Info - Report on User of infected & Report on Device User
muhammad.moin posted a topic in Kaspersky Endpoint Security for Business
HEllo Everyone! I am facing an issue with default reports. When we generate the Report on Users of Infected Devices, it is supposed to show us the users of infected devices. But the reports show some of the ENdpoints and VM names instead of user names, confusing the report type. Everyone's help would be appreciated. The report is REPORT ON DEVICE USERS, but it shows only a few devices and also shows the devices that have not been active for a long time. The main issue is not showing any option for next entries; for example, it shows 1000 total entries with no option for next page. Everyone is requested to share their views and help me troubleshoot the issue. SOME INFO: KSC 14 KESW 11.9 KESL 11.3- 5 replies
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mistakenly threated my website as phishing https://www.certifygate.com
Karim Makkassi posted a topic in Pour particuliers
Hello, i started a website https : //www.certifygate.com/ but after I try to access it from my laptop where i have Kaspersky Premium installed, Kaspersky keeps threat it as a phishing website. please can you help on this ?- 3 replies
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Hello! I submitted my website to be re-analyzed and while the website screenshots were updated, it was still deemed dangerous. I have fixed the CSP for my HTTPS and HTML header to use hashes. There is no input form available on my website. There should be no way for malicious code to be implemented into the website by others, to the best of my knowledge. I've included the immuniweb scan of my last security test. Since then I've changed the filler nonce-values to hashes. For some reason Wapiti says I don't have X-XSS protection but I do, through cloudflare.
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Hello Kaspersky Team, Our website has been falsely flagged as a phishing site. We have throughly checked every website and server and there is no malware present. The site does not pretend to be any other entity. I'd like to request a re-evaluation. Website: https:// lolarchiver. com and its subdomain https:// twitch-tools. lolarchiver. com and https:// osint. lolarchiver. com and https:// nhentai. lolarchiver. com I have sent requests through https://opentip.kaspersky.com/lolarchiver.com in the past, but unfortunately with no effect on the flagging from your antivirus Thanks in advance,
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I can't manage end points Kaspersky security network ON/OFF option
KIbrom14 posted a topic in Kaspersky Security Center
I can't manage end points Kaspersky security network ON/OFF option. for example i can manage all settings of kaspersky end point centraly from KSN server. but i only can't manage to turn ON/OFF and Lock/UNLOCK the Kaspersky security network option from centrally. -
So, in the last 4-5 days now Kaspersky is blocking the app Discord on my PC. It doesn't give me any notifications whatsoever I just can't launch discord while Kaspersky is active. Discord shows me the following error '' Update failed - retrying in X sec... ''. I did get in contact with Discord support and for 3 Days we tried many different ways to fix it, other versions, PTBs, older versions, different launch options etc. but in the end, it came all to the same result, Discord won't launch, no matter which version it is unless I completely turn of Kaspersky. When i do turn off Kaspersky - launch Discord - turn on Kaspersky, Discord won't show me pictures and won't let me play videos via the app. After a couple minutes more Discord will get in a state where you would get normally if you don't have internet connection anymore. So, as said to be able to use Discord i need to turn off Kaspersky. When i try to add the Discord.exe as a trusty source via Kaspersky option -> threats and exceptions -> specify trusted apps, Kaspersky does crash. I did attach a screenshot about it. When im in the opions '' exceptions for application '' and i add Discord.exe after i click 'tamam' which means OK, nothing happens (even if i wait for long). After i click it 1 more time Kaspersky just crashes. So here the stuff i already did and still doing. -Check for Updates and do them -Check drivers -Launch with administrator -Try older Version of Discord -Try to add as many folders etc from Discord as a Trusty source -Try different Version of Discord like Public Test Build -Send crash report when Kaspersky crashes I would be happy if someone can give me a solution to this. Discord staff run out of options to let me try so it seems like it might be a problem with Kaspersky. My Version is Microsoft Windows 11 x64 Build 22621 --- 21.3.10.391 (k) --- It's standart version of Kaspersky. Not a free one.
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false positive Kaspersky Internet Security Is blocking Opera Browser For Being a "Threat"
Kaspersky213 posted a topic in Virus and Ransomware related questions
I have windows 10 and was going to open opera but as I opened it, Kaspersky internet security detected it as a Threat! I know for a fact that opera browser is legit and that Kaspersky internet security is detecting it as a trojan but not blocking it as it is a false positive! I still don't understand why a perfectly safe computer program would be detected as a threat when opera is one of the most popular and safe web browsers on the internet. I hope this response brings an awareness to the issue of this false positive and i hope whoever sees this has a great day! -
样本链接 https://karlcx.lanzoum.com/iZfXF19004je 密码:cbb5 威胁情报门户分析结果 https://opentip.kaspersky.com/1ab497dfed7f15b440728054b0a1a65d48d5d65bea04b67b522c26292ca52f70/results
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Hello dear Kaspersky team, I am from D5 Render, which is a 3D visualization renderer program. We got a problem with Kaspersky antivirus, and now we sincerely ask for your help. Many of our users said Kaspersky blocks or deletes our file because it was considered as trojan..Please see file attached. In fact, it is not any trojan, and I put the file into OpenTip, the result is OK as well. So we hope you can help us solve the problem, like solving the false positive, or point out whether the file has problems. Best Regards, Oliver
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Ложное срабатывание на криптокошелек BTDEX
Makhovik posted a topic in Kaspersky: Basic, Standard, Plus, Premium
Несколько лет разными версиями Касперского (в данном случае Standart под Windows 11) BTDEX детектируется по-очереди либо как DangerousObject.Multi.Generic либо как Trojan.Win32.Injuke (реагирует на signum-plotter внутри), т.е. антивирус даже не может определиться, что это. А это криптокошелек монеты Signa с возможностями майнинга на HDD. Не троян и не вирус. Исходники здесь: https://github.com/btdex/btdex/releases/tag/v0.6.7- 9 replies
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I'm having problems accessing the website of the French National Library (gallica.bnf.fr) and it's only because of Kaspersky (I can access it from my smartphone or ipad). OS - Windows 10 Pro - 22h2 Kaspersky - Kaspersky Total Security 21.3.10.391 (k)
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Kaspersky block app government website
nbcdns posted a topic in Kaspersky: Basic, Standard, Plus, Premium
hi, can you help me? My government has a web application called efaktur, but Kaspersky always blocks me when I want to access the site and download the certificate for the app. Can you help me how to allow this site efaktur.pajak.go.id:8443/pkp/ Because I have to disable Kaspersky first to access this site and this can make my pc infected with virus Thanks- 4 replies
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