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I have run a task Database update on KESS , but the task is failing , i am not getting why even it is failing on to many devices. Screenshot attached .

Hey guys i have problem that vpn doesnt work even on google. I used to use gaming servers for europa but it doesn't work anymore what to do can anyone help?

Hello @mox, Welcome back! Vista is not supported, Windows 7 is, with a *proviso*, please read: Kaspersky for Windows, Hardware and software requirements: "Kaspersky application cannot be installed on Microsoft Windows 7 without installed operating system updates: KB4490628 (March 12, 2019) and KB4474419 (September 23, 2019)." KIS subscriptions cannot be purchased online from Kaspersky websites, you may be able to purchase from third-party-merchants (please do not buy from eBay, the *same* activation-codes are frequently sold to multiple subscribers, people have been scammed on more than one occasion) OR you may be able to purchase KIS in a boxed version, from a local store. Also, please read: Where to buy an activation code? Also, note, Kaspersky uses an automatic & silent Total-Force-Upgrade (TFU), after installing KIS, the software may try to update unless (you) implement a manual hack to prevent updates of new versions & patches. Thank you🙏 Flood🐳+🐋

Kaspersky version 21.22.7.466(a) windows 11 pro Probably a paranoid question, but last Friday Kaspersky suddenly showed an upgrade popup saying 'added support for Opera/improved phishing protection' and a few other things, and after I closed the popup, Microsoft immediately notified me that you need to update your antivirus or turn Windows Defender back on; simultaneously, Kaspersky showed a warning that the database is extremely out of date. So I update the antivirus, and now everything seems to be working fine. My question is, is this how Kaspersky software upgrades work? I'm assuming it was a software upgrade because I installed Kaspersky version 21.21, and now it's 21.22. So it's either a Kaspersky upgrade or a zero-day malware hitting me for no reason lol😅. Here are a few screenshots from my Kaspersky version so the experts here can take a look. Any advice would be appreciated.

You can download the installer from the official website and update manually.

what was the update name ?>

Welcome to Kaspersky Community. Please provide version of K. product version installed. I guess You have Your W10 fully update via Windows Update, checking also Optional. Hibernate or Suspend the system?

Issue "Databases and modules update task" is configured for hosts with LENA 3.12 installed. Task is executed via KSC. Diagnostics "Activate KEA" task is configured for the hosts with LENA or has been configured and deleted in the past. An update is executed locally, using lenactl works. KLNagent successfully synchronizes with the server. Other installed applications (e.g. KESL) display no synchronization issues. Workaround To fix the issue: Remove the "Activate KEA" task or any other configured KEA tasks except for "Databases and modules update task" for hosts with LENA installed. If necessary, move hosts with LENA to a separate group or configure other desired KEA tasks using a selection for Windows hosts only. Ensure there are no tasks except for "Databases and modules update task" remaining for hosts with LENA installed in KSC. Option A. Reinstall LENA on hosts to get rid of cached activation tasks. Option B. Remove the problematic cached tasks locally: Stop LENA: # systemctl stop epagent Remove the cached tasks: # rm -rf /var/opt/kaspersky/epagent/tasks/* Start LENA # systemctl start epagent Force synchronization with the host, e.g. by calling klnagchk. # /opt/kaspersky/klnagent64/bin/klnagchk Ensure one task is recieved. # ll /var/opt/kaspersky/epagent/tasks/ Execute "Databases and modules update task" on KSC. Ensure it finishes successfully. Double check locally that the bases are updated. RCA LENA connector that receives the product tasks from KLNagent is only configured to accept valid tasks ant halt synchronization if an invalid task is received. Only "Databases and modules update task" is considered to be valid for certified LENA version. "Activate KEA" task is received or cached first. Connector halts synchronization once it is processed. An update task is never received by the product.

The table below contains the criteria for Kaspersky Security for Microsoft Exchange Servers 9.0 MR6 settings health check. Using the settings as specified in the table ensures meeting the recommended security level of the system. № Parameters (settings) to check Check criterion Expected result 1 Anti-Virus protection for the Transport Hub role 1.1. Anti-Virus protection is enabled In the node Server protection → Protection for the Transport Hub role → Anti-Virus scan settings the Enable anti-virus protection for the Hub Transport role option is selected 1.2. The Delete object action has been set for infected objects In the node Server protection → Protection for the Transport Hub role → Anti-Virus scan settings the Delete object option is selected for infected objects 2 Virus scan of mailboxes 2.1. Scan is enabled In the node Server protection → Protection for the Mailbox role → Anti-Virus scan settings the Enable anti-virus protection for the Mailbox role option is selected 2.2. The Delete object action has been set for infected objects In the node Server protection → Protection for the Mailbox role → Anti-Virus scan settings the Delete object is selected for infected objects 2.3. Periodic scan task run has been configured In the node Server protection → Protection for the Mailbox role → Protection for mailboxes all required mailbox storages are selected (Protected mailbox storages) the task schedule has been defined (Background scan → Schedule) 3 General Anti-Virus protection settings 3.1. Interaction with KSN (KPSN) is enabled for the Anti-Virus module In the node Settings → KSN Settings the I accept the KSN Statement option. Use Kaspersky Security Network or Use Kaspersky Private Security Network (KPSN) option is selected In the node Server protection → Advanced Anti-Virus settings the Use Kaspersky Security Network option is selected 3.2. Scanning of archives and containers is enabled In the node Server protection → Advanced Anti-Virus settings the Scan attached containers/archives option is selected the default value (32) is set for the Scan attached containers/archives with nesting level not higher than setting 4 Anti-Spam and Anti-Phishing scan Anti-Spam parameters are configured 4.1. Anti-Spam is enabled In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Enable anti-spam scanning of messages option is selected 4.2. SCL rating is in use (only if the "Skip" action is selected) In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Add SCL value option is selected for Spam, Potential spam and Blacklisted If mass mailings need to be put into the spam folder: the Add SCL value option is selected for Mass mailing Anti-Phishing parameters are configured 4.3. Anti-Phishing scan is enabled In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Enable anti-phishing scanning of messages option is selected 4.4. SCL rating and PCL rating are in use (only if the "Skip" action is selected) In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Add SCL and PCL rating option is selected for Phishing Parameters for interaction with KSN (KPSN) are configured 4.5. Interaction with KSN (KPSN) for Anti-Spam and Anti-Phishing scans is enabled In the node Settings → KSN Settings the I accept the KSN Statement option. Use Kaspersky Security Network or Use Kaspersky Private Security Network (KPSN) option is selected In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Use Kaspersky Security Network option is selected 4.6. Reputation Filtering service is enabled (only if there is interaction with KSN) In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Use Reputation Filtering option is selected 4.7. Enforced Anti-Spam Updates Service is enabled In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Use Enforced Anti-Spam Updates Service option is selected 5 Database update and network settings 5.1. Automatic update of anti-virus databases is enabled Recommended interval – 1 hour In the node Updates → Update databases of Anti-Virus → Run mode the Periodically value is set to every hour 5.2. Automatic update of Anti-Spam databases is enabled Recommended interval – 5 minutes In the node Updates → Anti-Spam databases update → Run mode the Periodically value is set to every 5 minutes 5.3. Proxy server has been configured for database update (if update sources are accessed through a proxy) In the node Settings → Proxy server settings proxy server settings have been defined In the node Settings → Connection settings the Use proxy server option is selected 5.4. Proxy server has been configured for KSN and the Enforced Anti-Spam Updates Service (if KSN is accessed through a proxy) In the node Settings → Proxy server settings proxy server settings have been defined the Use a proxy server to access KSN, Enforced Anti-Spam Updates Service, and Kaspersky Lab activation servers option is selected 6 Licensing License key is active In the node Settings → Licensing the license key has an active status

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. If two different update agents on a PC are assigned in different ways: To an administration group. Based on a network location. Which one will have a higher priority for the PC? Among the update agents assigned to administration groups, the one assigned to the administration group, that is closest to the target host in the group hierarchy, has the higher priority. If the update agents are assigned to the same group, they have an equal priority. The priority of update agents assigned based on the network location is equal to the priority of the nearest update agent in the group hierarchy. If two update agents have the same priority, the one, the route to which is closer in the number of passed routers, is selected. If two update agents have the same priority and the network distance to them is the same, the agent is selected randomly.

KATA 4.0/4.1 is compatible with KSMG 2.0, KSMG 1 and KLMS 8.0.3. Second thing to notice is that KSMG integration has a few bugs on KATA side. Thankfully, all known issues are fixed in a PF, which is recommended for all who integrate KSMG/KLMS and KATA4. KATA4.0 Step-by-step guide Download container with fix. file_name : kata_scanner_35f8753e6d.tar.gz md5 : 2adb09c0bd13dfc03c6a5c8980dde4ff container_name: kata_scanner container_version: kata_scanner:35f8753e6d service_name: kataedr_main_1_kata_scanner Copy file kata_scanner_35f8753e6d.tar.gz to KATA CN check md5: md5sum /var/opt/kaspersky/apt/files/kata_scanner_35f8753e6d.tar.gz MD5 should be 2adb09c0bd13dfc03c6a5c8980dde4ff, after that import the container, no need to decompress: docker load < /var/opt/kaspersky/apt/files/kata_scanner_35f8753e6d.tar.gz If the load is successful, the result would be the the container version, like kaspersky/kata/kata_scanner:35f8753e6d Change container tag in /etc/opt/kaspersky/apt-swarm/image_versions.json to the new version (kata_scanner:bb3be18444 -> kata_scanner:35f8753e6d) "kata_scanner": "kaspersky/kata/kata_scanner:35f8753e6d", Update the image used for service kata_scanner by running the command: docker service update kataedr_main_1_kata_scanner --image "kaspersky/kata/kata_scanner:35f8753e6d" To verify that kata_scanner service runs new container, run: docker service ls | grep kata_scanner Sample output, note container version 4up6sm5yetnj kataedr_main_1_kata_scanner replicated 1/1 kaspersky/kata/kata_scanner:35f8753e6d *:8081-8082->8081-8082/tcp КАТА 4.1 Fixing mail processing Step-by-step guide Download container with fix. file_name : kata_scanner_66e20ed.tar.gz md5 : 288ddb650ed9c08ca1fe57e188c41c67 container_name: kata_scanner container_version: 66e20ed service_name: kataedr_main_1_kata_scanner Step-by-step: kata_scanner Download a container. Copy the file kata_scanner_66e20ed.tar.gz to KATA CN. Check md5: md5sum /var/opt/kaspersky/apt/files/kata_scanner_66e20ed.tar.gz MD5 should be 288ddb650ed9c08ca1fe57e188c41c67. After that, load the container, no need to decompress: docker load < /var/opt/kaspersky/apt/files/kata_scanner_66e20ed.tar.gz If the load is successful, the result would be the container version, like Loaded image: kaspersky/kata/kata_scanner:66e20ed Use it to change the container version in /etc/opt/kaspersky/apt-swarm/image_versions.json. Set the correct version: "kata_scanner": "kaspersky/kata/kata_scanner:66e20ed", Confirm that the changes are correct and are not breaking anything: cat /etc/opt/kaspersky/apt-swarm/image_versions.json | python -m json.tool | grep "kata_scanner:" Update the image used for the kata_scanner service with the new version of the container that we have just added: docker service update kataedr_main_1_kata_scanner --image "kaspersky/kata/kata_scanner:66e20ed" Verify that the kataedr_main_1_kata_scanner service runs the new container by running: docker service ls | grep kata_scanner Confirm the new version tag 66e20ed: Sample output, note container version mtgzlqu3beny kataedr_main_1_kata_scanner replicated 1/1 kaspersky/kata/kata_scanner:66e20ed *:8081-8082->8081-8082/tcp Fixing autoprevention rules for composite objects step-by-step guide Download container with fix. file_name : hunts-fixed-prevs.tar.gz md5 : 604d0918ddcb8b91cac694a15d96d501 container_name: hunts_event_processor container_version: 2610c63 service_name: kataedr_main_1_hunts_event_processor Copy file hunts-fixed-prevs.tar.gz to KATA CN (e.g via scp) check md5: md5sum /var/opt/kaspersky/apt/files/hunts-fixed-prevs.tar.gz MD5 should be 604d0918ddcb8b91cac694a15d96d501, after that import the container, no need to decompress: docker load < /var/opt/kaspersky/apt/files/hunts-fixed-prevs.tar.gz If the load is successful, the result would be the the container version, like kaspersky/kata/hunts_event_processor:2610c63 Change container tag in /etc/opt/kaspersky/apt-swarm/image_versions.json to the new version (hunts_event_processor:0e5fabb -> hunts_event_processor:2610c63) "hunts_event_processor": "kaspersky/kata/hunts_event_processor:2610c63", Check that json is changed and valid (outputs the string from previous step if all is ok): cat /etc/opt/kaspersky/apt-swarm/image_versions.json | python -m json.tool | grep 2610c63 Update the image used for service kata_scanner by running the command: docker service update kataedr_main_1_hunts_event_processor --image "kaspersky/kata/hunts_event_processor:2610c63" Expected output "verify: Service converged" To verify that kata_scanner service runs new container, run: docker service ls | grep hunts_event_processor Sample output, note container version r8m0jcrtkiu0 kataedr_main_1_hunts_event_processor replicated 1/1 kaspersky/kata/hunts_event_processor:2610c63 Fixing dashboards step-by-step guide For dashboards, two containers should be replaced: web_backend and clickhouse_metrics_importer. Service name Container name Download link kataedr_main_1_web_backend kaspersky/kata/management/management_ui/web_backend:4e30ad8 https://box.kaspersky.com/f/d66c6aa3ebe1483c9558/?dl=1 kataedr_main_1_clickhouse_metrics_importer kaspersky/kata/clickhouse_metrics_importer:0e5fabc https://box.kaspersky.com/f/fe0e562798fe4d1e9730/ Please replace them both as per instructions above. This cumulative fix container should be applied to all installations. https://box.kaspersky.com/f/d66c6aa3ebe1483c9558/?dl=1 file_name: web_backend_4e30ad8.tar.gz md5: 9aa87ce646c28cc30f5002f837d10104 container_name: web_backend container_version: "kaspersky/kata/management/management_ui/web_backend:4e30ad8" service_name: kataedr_main_1_web_backend Step-by-step: web_backend Download a container. Check md5: md5sum /var/opt/kaspersky/apt/files/web_backend_4e30ad8.tar.gz MD5 should be 9aa87ce646c28cc30f5002f837d10104. After that, load the container: docker load < /var/opt/kaspersky/apt/files/web_backend_4e30ad8.tar.gz If the load is successful, the result would be the container version, like Loaded image: kaspersky/kata/management/management_ui/web_backend:4e30ad8 Use it to change the container version in /etc/opt/kaspersky/apt-swarm/image_versions.json. Set the correct version: "web_backend": "kaspersky/kata/management/management_ui/web_backend:4e30ad8", Confirm that the changes are correct and are not breaking anything: cat /etc/opt/kaspersky/apt-swarm/image_versions.json | python -m json.tool | grep "web_backend:" Reload the docker service with the new version of the container that we have just added: docker service update kataedr_main_1_web_backend --image "kaspersky/kata/management/management_ui/web_backend:4e30ad8" Verify that the kataedr_main_1_web_backend service runs the new container by running: docker service ls | grep kataedr_main_1_web_backend Confirm the new version tag 4e30ad8: Sample output, note container version 5nb5ghavmtl5 kataedr_main_1_web_backend replicated 1/1 kaspersky/kata/management/management_ui/web_backend:4e30ad8 KSMG You should add vacuum command to the crontab and run it every 6 hours Cron scheduler should be added similar to this (under root): For KSMG 2.0.1 there is no need to add this command to cron. KSMG 2.0 $ sudo -i # crontab -e # Run at minute 0 past every 6th hour: 0 */6 * * * /opt/kaspersky/ksmg/libexec/postgresql/psql -h /var/run/ksmg -U kluser -d kata_quarantine -c 'vacuum full;' KSMG 1.1.2.30 $ sudo -i # crontab -e # Run at minute 0 past every 6th hour: 0 */6 * * * /opt/kaspersky/klms/libexec/postgresql/psql -h /var/run/klms -U kluser -d kata_quarantine -c 'vacuum full;'

I am using Kaspersky premium and my subscription activated on 12-Feb-2025. However, database failed to update automatically. Database last updated on 18-Feb-2025. Anyone has the same problem?

I tried to find Sp2 update patch , but couldn't find any download link for offline update , that's why I had to go for older version of KSWS. when I tried to install ksws_server11.0.1.897 , I got below error.

KIS 21.3.10.391(m) on Windows 11 Pro, fully updated. Since 17/1 some MS services will not communicate to their servers. Including Outlook desktop/Copilot/One Drive/Teams. Does not apply to the same apps running in a browser. Pausing KIS initially did not appear to change behaviour but after running MS defender and pausing KIS again, apps can communicate until KIS is switched on. A recent windows update on 16/1 (24H2) was done just before issues appeared.Issues appear to relate to server authentication.No error logs from KIS,no sensible error messaages from the O/S. Appears to be some incompatibility with MS protocols. A similar problem I had 2 years ago was cured by reinstalling KIS. However I see now there are some post to switch to Standard. So please advice what is recommended here and how to implement.

Здравствуйте скачал программу Kaspersky Update Utility 4 для Linux https://support.kaspersky.ru/kuu4-for-linux/requirements качал версию вторую сверху для x64 (Linux(x64) Проблема такая что когда я запускаю версию для графики у меня он выводит ошибку в случае запуска самого исполняемого файла (UpdateUtility-Gui) В случае если запуска осуществляется из скрипта (uui-gui.sh) такой вывод При это консольная версия утилиты запускается без проблем через скрипт uu-console.sh Ос astra linux se 1.7 в чем может быть проблема?

Good morning, Kaspersky team, I hope this message finds you well. I would like to address a concern regarding the Kaspersky Next EDR Optimum Latin America Edition service we are currently using. Our company operates with different security profiles tailored to specific business needs, including a dedicated security profile for servers. The issue we are facing relates to the configuration of the schedule for database updates and antimalware scans. We noticed that the dashboard allows us to set a schedule for these tasks; however, this configuration seems to apply globally to all profiles, which negatively impacts the server profile. Due to the critical nature of their operation, the servers cannot share the same update schedule as the users' devices. I would like to know: Is it possible to establish a separate schedule for each profile, specifically for the servers? If so, how can we configure this in the dashboard to assign different schedules to the server profile without affecting the other profiles? What solutions or recommendations can you provide to manage this issue more efficiently? I appreciate your guidance and support. Please let me know if you need any additional information, and I will be happy to provide it.

Frage an die Fachleute. Meine Version ist immer noch die 21.19.7.527 (b). Ich glaube irgendwo gelesen zu haben, dass die neueste Version auf 21.20.... lautet. Bei mir erscheint auch nirgendwo der Hinweis Empfehlung " Update ". Wie und wo kann ich kontrollieren, ob ich in den Einstellungen das " automatische " Programmupdaten aktiviert habe ? Das Update der Antivirendatenbanken funktioniert einwandfrei. Danke für Eure Hilfe. Grüße aus Kölle.

Real-time protection and full scanning are different processes. Yes, it didn't have a malware file signature. You may install Kaspersky Free again, update the databases, and perform a full scan. If it finds nothing - you don't need anything else. Perhaps this file wasn't used at all, but only laid quietly in the folder. Most likely, everything is fine with files. If there are documents, photos, archives, etc. - just open some number of them and check.

because my kaspersky free, malwarebytes free, adwcleaner not detected i update definitions file AppData\Roaming\secure\QtWebKit4.dll (Trojan:Win32/Wacatac.C!ml) What is the real name and type of malware? in microsoft defender is Trojan:Win32/Wacatac.C!ml And does it modify, delete, or corrupt my personal files on my PC?

我可以在哪里获得最新版本的下载链接？

I'm getting the error "file operation failed" in the endpoint update task. I have already approved the new versions of KES and made some changes to the task settings, but nothing helped. Could anyone tell me why?

I have Kaspersky Standard on an old PC. It auto updates and when it does my PC virtually grinds to a halt. I can't see a stop button on the user interface; is there any way to stop the update when I need to?

Can you outlione me steps to update version of Kaspersky Premium on Windows 11 PC manually? I cannot see where can I do that Thank for support

@MirceaForce A family member encountered this problem, I uninstalled the preview Windows update … problem fixed.

How to install or update Kaspersky apps for Android in 2025 Our Android apps are no longer available on Google Play. We explain how to download, install, and update them by alternative means. https://www.kaspersky.com/blog/how-to-install-kaspersky-apps-from-alternative-stores/52889/