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After a forced update of kaspersky VPN, the list of servers reduced from 100 to 86 and I lost the double VPN tab. Now I can't use double VPN anymore. Anyone have any idea why?

In Windows 7 with updates I have installed Kaspersky Free 21.23.6.614 and it worked good. I performed update and patch A is installed. After restart I have a crash of Kaspersky. In Event viewer have only this: In log have error in file traffic_processing.dll. Here is attached log: I hope this will help to developers.

Im extremely pissed with this new update. Im forced to work from a very strict public wifi, which blocked many ports. With this VPN I used to have a fast and reliable connection to work with, now I can NOT even CONNECT to the VPN anymore because they removed the ability to select the protocols. The product is literally no longer usable for me after the update. This update has to be illegal.

Today, I updated my laptops ssd and after installing windows I download the kaspersky antivirus from my sub window. when it get install it says buy subscription as I already have one year subscription in my antivirus

Specifically i try connecting to Canada - Toronto, which works but then i try connecting to dnsleaktest.com and i try and get this: nslookup dnsleaktest.com Server: unn-149-50-222-3.datapacket.com Address: 149.50.222.3 *** unn-149-50-222-3.datapacket.com can't find dnsleaktest.com: Server failed so i had to go into the network adapter called "Kaspersky VPN WG Nt Adapter Tunnel" and manually set the DNS to 1.1.1.1 (Cloudflare’s DNS) and 8.8.8.8 and had to set "obtain ip address automatically" in the ipv4 properties. im guessing there is a configuration issue on kaspersky's end since its a new vpn update? I also tried to set the firewall inbound UDP remote ports to allow any address from 53 and 51820 (supposedly a wire guard default port) i also tried with TCP ports but that didnt work. I hope this helps admin to realize and fix it, but yeah right now your VPN's DNS is kinda working for some sites and not for others. also sad to see you removed montreal server, now theyre all gonna flock to toronto :c also trying to use "Fastest Server" results in connecting to Bangladesh and having my ip show in paris, like what? lol

I can see from the forum that many people have issues with the new update. None of the current threads address my issue, so here's yet another tale of woe. I recently received an update to the VPN service on 3 of my computers. Two of those computers are windows based and still work after the update - albeit with a reduced feature set. The final computer is a 2017 15 inch MacBook Pro which is only used to view media. This computer can no longer connect to the VPN at all. I was advised to remove and redownload the application, but the new version of the application is listed on the app store as only working with MacOS14+ and this MacBook is not compatible with any OS above 13. The support page ( https://www.kaspersky.co.uk/vpn-secure-connection#systemrequirements|vpn ) still lists the application as working on MacOS13+, but the old application could no longer connect and I cannot download the new application. Am I just completely out of luck here? I don't really want to go out and pay for another VPN unless I really have to.

After updating WIndows, specifically the 2025-11 Security Update (KB5068861), Kaspersky VPN's window a red "connection unavailable" banner and I cannot turn on VPN at all, even though my Internet connection is still fine. Is there any way to fix this?

Hello, good morning all. I'm having an issue with VPN after recent update. I am traveling internationally next week and need to use a VPN Thailand's server but Thailand server disappears from my Kaspersky VPN. FYI / I'm using VPN version 21.23.6.614-2 (a) Thank you.

Problem description: Hello Kaspersky Support Team, I would like to report a critical issue with Kaspersky Internet Security on Windows 11. Since yesterday, Chromium-based browsers have stopped browsing the Internet correctly while Kaspersky is active. The issue affects both Google Chrome and Brave. Windows shows that my laptop is connected to the Internet and has Internet access, but when I try to open websites from these browsers, the pages either keep loading indefinitely or fail with the following error: ERR_CONNECTION_RESET The browser console also shows multiple connection-related errors, such as: net::ERR_CONNECTION_RESET The clearest case happened with Brave. I installed Brave from scratch to rule out a corrupted Chrome installation or Chrome user profile. Brave worked normally for a few minutes after installation, but then it started failing exactly like Google Chrome. This allowed me to rule out Chrome-specific corruption as the cause. Other browsers that are not affected by this issue can browse the Internet normally on the same laptop and using the same Internet connection. Before confirming that the issue is related to Kaspersky, I tried the following troubleshooting steps: Fully reinstalled Google Chrome. Installed Brave from scratch. Tested with new browser profiles. Confirmed that no proxy is enabled in Windows. Tested with dynamic DNS settings. Previously, when the issue started, I was using Google DNS: 8.8.8.8 and 8.8.4.4. Disabled Secure DNS in the browsers. Disabled QUIC/HTTP3 in Chrome and Brave. Tested with IPv6 disabled. Flushed DNS cache and reset Windows network settings. Scanned the computer for malware. Tried changing Kaspersky encrypted connection scanning settings. Temporarily disabled Kaspersky protection from its settings, but the issue persisted. The problem was resolved only when I completely turned off Kaspersky Internet Security. After fully turning off Kaspersky, Brave immediately started browsing normally again. This strongly suggests that one of Kaspersky’s components, services, network filters, HTTPS inspection features, firewall modules, web protection modules, or internal drivers is interfering with Chromium-based browser connections and causing ERR_CONNECTION_RESET. I do not want to browse without antivirus protection enabled, so I need help identifying exactly which Kaspersky component is causing this issue and how to fix it without fully disabling Kaspersky Internet Security. I am attaching screenshots showing the issue in Brave, including: A browser page failing with ERR_CONNECTION_RESET. The browser console showing multiple connection reset errors. YouTube showing a “Connect to the Internet” message even though the Internet connection works correctly in other browsers. Additional information: Operating system: Windows 11. Affected product: Kaspersky Internet Security v 21.3.10.391. Affected browsers: Google Chrome and Brave last versions. Error type: ERR_CONNECTION_RESET. Internet works correctly in other browsers (I used perplexity comet ). The issue disappears only when Kaspersky Internet Security is completely turned off. The issue started suddenly yesterday. I have used Google Chrome together with Kaspersky for years without this problem, so I suspect it may have been caused by a recent update to Kaspersky, its protection modules/databases, Windows, or Chromium. Please provide specific instructions to fix this issue without having to completely disable Kaspersky, or confirm whether there is a known issue, patch, update, or recommended configuration to resolve this incompatibility with Chromium-based browsers. Thank you.

I had the same issues with Kaspersky on my laptop recently..... And also my Lenovo Vantage software would not carry out system update checks. The above Kaspersky software update/fix made no difference for me and so after trying uninstalling both Kaspersky and Lenovo Vantage I've rectified both issues by un-installing Microsoft's Window 11 April update/patch. Once that was uninstalled Kaspersky carries out scans normally and the Lenovo Vantage software carries out it's system update checks normally again. I've paused Windows updates so that the April update doesn't install on my system again.

Ich hab da etwas gefunden: Zeitplan für das Datenbanken-Update - > Automatisch ( Empfehlung von Kaspersky ) Sollte ich nicht besser umstellen auf -> nach dem Programmstart ? Nach ca. 45 Minuten wurden bei mir heute die Datenbanken aktualisiert. Finde das ist etwas sehr spät.

We voeren momenteel een technisch onderhoud uit dat tijdelijk van invloed kan zijn op de prestaties van Kaspersky VPN. Sommige gebruikers kunnen een verminderde snelheid ervaren, problemen ondervinden bij het openen van bepaalde locaties, merken dat de applicatie overschakelt naar de gratis modus in plaats van een actief abonnement, of korte periodes van onbeschikbaarheid van de dienst ondervinden. We werken er hard aan om deze problemen zo snel mogelijk op te lossen. Dit geldt voor gebruikers van Kaspersky VPN Secure Connection, Kaspersky Plus en Kaspersky Premium. Om ervoor te zorgen dat uw VPN correct werkt, moet u de applicatie op al uw apparaten updaten naar de nieuwste versie. Hieronder vindt u instructies over hoe u dit kunt doen: → https://support.kaspersky.com/nl/faq/ksec-migration

UPDATE: the origin of the threat is quizlet.com (official website). I believe this is likely a slight overreaction from kaspersky as the threat is no more right after my kaspersky updated.

Bei mir kommen die update sobald die Internetverbindung nach dem Einschalten des PCs da ist

Ich starte immer wieder mal ein Datenbank-Update von Hand. Das ging bisher immer recht schnell und war in weniger als einer Minute abgeschlossen. Unter Quelle wurde da gerade aktuell folgendes angezeigt: Quelle: https: //s03.upd.kaspersky.com/ Letzte Woche, am Freitag habe ich dann bemerkt, dass sich was geändert hat, die Quelle variierte ständig und es dauerte auch insgesamt mehr als 3 Minuten. Das blieb so bis heute. ( Ich habe diesen Ablauf als MP4-Video aufgenommen, kann das aber leider hier nicht einfügen) Nach dem Update wurde dann auch immer angezeigt, dass die Datenbanken jetzt aktuell sind. Also alles gut. Heute, kurz vor mittag hatte ich dann die Warnmeldung auf dem Schirm, dass die Datenbank seit 10 Tagen nicht aktualisiert wurden. Frage: Was habe ich da in den letzten Tagen aktualisiert? Ich muss betonen, das ich in dieser Zeit an keinen Einstellungen "rumgedreht" habe. Ich war das wirklich nicht, ich schwör'!!! Jetzt war auch wieder die o.g. Quelle da und es lief auch wieder recht zügig, plus dem etwas mehr für die 10 Tage ohne Update. Eine anschließende vollständige Untersuchung hat keine Probleme angezeigt. Trotzdem habe ich ein ungutes Gefühl. War das nur bei mir so? P.S. Ich habe leider erst morgen gegen 11:00 wieder die Gelegenheit hier ins Forum reinzuschauen. asbachuralt

Update settings now

Earlier today my Kaspersky Plus got auto-updated to version 21.23.6.614. Since then the Outlook add-in makes Outlook crash every time I send an email. Using Outlook is simply impossible, which questions the Kaspersky's product value for mail security. If relevant, Outlook version is 2510 build 19328.20158. Is this a bug or is there some solution/workaround?

After recent update, the full scan triggered many more trojans compare to last full scan. It is one of the example. uploaded to virustotal, only kaspersky and rising are positive. https://www.virustotal.com/gui/file/41c7bf31980b3932af31694e9be105b38361a41001b2ef6b44d658a7ff6c53f2/detection

This folder on a particular server ins consuming 10gb, is this normal? On other endpoints with Kaspersky installed this folder doesn't even exist. What is this about? Anything related to dump files? Thanks

Hallo Zusammen, für diejenigen, die KSMG oder eine der anderen genannten Lösungen im Einsatz haben: Update of the OpenSSL library In the next few days a database update in our email and web traffic protection solutions will update the OpenSSL library to a newer version. The update will be delivered step by step. The publication started on September 18. A reboot will be required for the changes to take effect. You will see the request to reboot in the web interface of the application. Traffic processing will only be interrupted when the server is rebooted. Please reboot the cluster nodes one by one. The update concerns: — Kaspersky Secure Mail Gateway 2.0 — Kaspersky Secure Mail Gateway 2.0 MR1 — Kaspersky Secure Mail Gateway 2.1 — Kaspersky Secure Mail Gateway 2.1.1 — Kaspersky Web Traffic Security 6.1 — Kaspersky Security for Linux Mail Server 10.0 Viele Grüße Alex

Добрый день! Имеется mint 22.2. При попытке запустить утилиту через графику возникает ошибка: Fatal: This application failed to start because it could not find or load the Qt platform plugin "xcb" in "". Available platform plugins are: xcb. Reinstalling the application may fix this problem. Aborted (core dumped) Куда копать?

Is there an economical solution for that? (Kaspersky Premium)

I bought Kaspersky Plus for my laptop. While the subscription is still running, I upgraded the same laptop to Windows 11 and everything in the laptop was deleted. How can I continue with the same subscription in the new Windows 11?

My Kaspersky VPN recently updated itself. I was alerted to this by it asking me to accept the terms and conditions again. I then found a few disturbing changes : 1. It automatically changed my settings to accept KSN (which was previously disabled). 2. The other problem was a BIG one because I didn't spot it immediately, and therefore had my privacy breached ... IT FAILED TO HIDE MY IP AND LOCATION! I immediately logged a support ticket, and while I was waiting for a reply, I disabled my IP6 settings in my network adapter. This stopped the problem, so the automatic updated had caused the app to leak IP6 information, and thereby disclosed my IP4 address and location. When support wrote back, they advised me to remove the VPN with Kavremvr.exe and reinstall the VPN software. This has now fixed the IP6 leaking problem, BUT I RECOMMEND THAT YOU ALWAYS CHECK YOUR IP ADDRESS WHEN YOU NOTICE AN AUTOMATED UPDATE. I have asked Kaspersky to investigate the automatic update process to avoid this in the future.

Dear Concern Please Create a Update Database Task from KSC , then schedule according to your requirements. Regards Ahnaf Tahmeed