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Showing results for 'update' in content posted in the last year.
Found 522 results
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Pete.M replied to Pete.M's topic in Kaspersky: Basic, Standard, Plus, PremiumHi all, As promised, I'd like to provide feedback after installing the latest version 21.26: The long story short: SUCCESS! The installation of the latest version over the previous install caused Kaspersky Standard to re-create the (fake) POP3 server certificate in question, which made Thunderbird (and myself :-) ) happy, problem solved. Here's the new server certificate: As can be seen above in the oval, the new expiration is 05-Mar-27, thus Thunderbird accepts it as a valid certificate (together with the corresponding root certificate, of course). The only remaining concern is: Why did auto-update not work and how can I detect this in the future? There was no pop-up or any other "red flag" presented to the user indicating that Kaspersky was unable to update itself; it just silently stopped updating. Deep in the messages there was a mentioning that the PC needs to be rebooted to complete an update, but there was no date and no mentioning of any version numbers, so I have no idea for how long this condition existed. The PC was rebooted several times, but apparently with no luck, thus the update had to be done manually via installation over the current installation as per your suggestion further up in this discussion. Also, it is not really easy to find out what the latest version actually is, so the owner of the PC (a 70+ year old lady) has basically no way to find out if the problem re-appears. She can only wait and see if email continues to work after 05-Mar-27, when the current certificate expires. Anyway, thanks for your help here :-) Pete
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Hallo @Benjel, über eine etwas ältere Version würde ich mir noch keine Gedanken machen. Der Schutz wird durch die Datenbank-Updates gewährleistet, das umfasst auch neue Bedrohungen. Was eine neue Version im Einzelnen beinhaltet, wird oft nicht veröffentlicht. Ich kann mir gut vorstellen, dass die Version in die Stores etwas früher eingestellt wird wenn sie z. B. Unterstützung für die neu erschienen Geräte des Herstellers bietet. Mit gesteigertem Schutz muss ein Update nicht zwangsläufig zu tun haben. -
shinmarwan posted a topic in Kaspersky: Basic, Standard, Plus, Premiumafter Kaspersky updated its module, the database update stopped working give me " not run " status i tried several ways like disabling game mode , disable proxy and nothing works
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Psiu47 posted a topic in Kaspersky: Basic, Standard, Plus, PremiumSeptember 2th update brought toward to Kaspersky antivirus program services advertisement to force any lower subscribed license Kaspersky series other than Kaspersky Premium itself to become part of It. Why? Why am I being targeted now? I've been fine with Kaspersky Standard subscription and Kaspersky basic in two diferent machines for many years and never have seen such intrusive move inside Kaspersky Standard 21.26.4.406 AVP service. After updating data bank in September 2, both services added advertise under Privacy tab on the left side of the column in the AVP interface enforcing to become Premium. However this is a downside of this intrusive change and I am afraid in to say. Is the A.I. program trusted to keep being handled alone? Is there no physical person working in the company to revise these changes, updates? If this a experimental update, why is It coming along injected with another daily data bank update? I have also notice when accessing Profile tab at the bottom of the AVP interface. My subscribed license show a pop black baloom with the following advertisement: "Obtain more resources or services Now you can update your signature/subscription without waiting till the end of your contract. Check my options". Showing the advertise with a bit more descripition about is understandable but is wrong to force this add in front of the interface. Users can changes their/our subscription whenever we find relevant If needed by visiting My Kaspersky domain webpage. My discontentment is about the decisions being made. Like sutil changes being brought to antivirus program versions every 2 to 3 months. But now all the sudden I need to be importuned by advertisement inside Kaspersky AVP services? I am very discontented with this and I wish this "experimentation" gets removed from the AVP interface. -
Aurum posted a topic in Kaspersky: Basic, Standard, Plus, PremiumDear Kaspersky Community, Thank you for the marvel you do! --- The office a Windows OS machine is set up does have a quite restrictive networking, and there's a proxy of Socks v5 protocol. The proxy is configured in the settings of Kaspersky Plus (v21.25.7.504(a)). The issue is that, eventually, the license updating started to fail (screenshot 1). The license is paid and active until 2027. Yet, signature databases updating succeeds, even if initiated manually (screenshot 2). How to actually determine the issue source? The proxy states that some data is being received: Connection closed for refresh-bkg.activation-v2.kaspersky.com:443. Bytes sent: 597, received: 11127. --- Best and kind regards --- // Screenshot 1 // Screenshot 2
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Hat schon jemand die 21.25.7.504 per automatischen Update bekommen ? Ich wundere mich, dass die bei mir nicht geladen wird. Oder wurde die möglicherweise zurückgezogen ? -
Please note that version 2.6.0.785 of Kaspersky Industrial CyberSecurity for Nodes reached end of support on April 4, 2026. The preliminary end date of the database and module updates for this version is October 4, 2026. Without these updates, the application will no longer be able to detect new threats or provide effective protection against them. We recommend updating to the latest application versions: 4.0.0.236 and 4.5.0.637. We’ve also published security advisories for KICS for Nodes 2.6.0.785. It is especially important to update as soon as possible if this version is used in a critical infrastructure environment. If you need assistance or consultation regarding the KICS update, please contact us. -
https://support.kaspersky.com/de/faq/ksec-migration
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Hallo Zusammen, für diejenigen, die KSMG oder eine der anderen genannten Lösungen im Einsatz haben: OpenSSL library update This week, the OpenSSL library used in our email and web traffic protection solutions will be updated to a new version. For the changes to take effect, a reboot will be required (you will see a notification in the application web interface). The reboot can be performed at any convenient time when traffic is at its lowest. Until then, the applications will continue running with the previous library version without any loss of functionality. Traffic processing will be interrupted only during the server reboot. Please restart the cluster nodes one at a time. The update will affect the following applications: — Kaspersky Secure Mail Gateway 2.0 — Kaspersky Secure Mail Gateway 2.0 MR1 — Kaspersky Secure Mail Gateway 2.1 — Kaspersky Secure Mail Gateway 2.1.1 — Kaspersky Secure Mail Gateway 3.0 — Kaspersky Web Traffic Security 6.1 — Kaspersky Web Traffic Security 6.2 — Kaspersky Security for Linux Mail Server 10 Viele Grüße Alex -
AragornPT replied to AragornPT's topic in Kaspersky: Basic, Standard, Plus, PremiumUpdate: Issue under investigation by Logitech support team. -
Ceslo posted a topic in Kaspersky: Basic, Standard, Plus, PremiumA kaspersky já a foi boa. Estou viajando pelos eua e não consigo atualizar meu antivirus. Tentei enviar duas vezes o formulario do site e nada. Tentei ligar para o telefone de suporte no brazil 551142801773 e nada. Sera que por sinal de fumaca alguem atender. Estou muito frustrado. Eles vendem uma licença nova por 95 e a atualziação por 219, alguém ja viu isso a atuaização custar mais caro que o produto novo? Kaspersky used to be good. I’m traveling in the United States and I can’t update my antivirus. I tried submitting the form on the website twice and got no response. I also tried calling the support phone number in Brazil (+55 11 4280-1773) and nothing. At this point, maybe someone will answer through smoke signals. I’m very frustrated. They sell a new license for 95, but the renewal costs 219. Has anyone ever seen a renewal cost more than a brand-new product? -
mangiacthiensu replied to mangiacthiensu's topic in Kaspersky: Basic, Standard, Plus, Premiumthanks. It is definitely not the matter of mouse setting. I installed Kapersky Premium on 2 of my PCs (one desktop with mouse and one notebook with pad) and have the same experience. Also as I said, it did not happen with other applications or the windows of Windows 11. It may not be seriously called a "problem" as I can still operate the app by trying to use mouse with very delicate movement of finger, or using the scroll bar on the right side of the window. That's why I did not reach the Tech support. But it is an inconvenience that I believe many (or all?) other users may experience but did not say it out. Don't you have the same issue? Should Kapersky do something like an update to improve that? -
Tobias1 posted a topic in Pour particuliersWhen opening Kaspersky, a windows with a red cross tells (in French) "Security endangered, update necessary". But, when I click on "update", after a few seconds it comes back to the first window, and so on and so on. What to do ? -
Pete.M replied to Pete.M's topic in Kaspersky: Basic, Standard, Plus, PremiumAbsolutely, I fully agree, but there WAS a problem with auto update and the user was NOT informed by any means about this situation. The owner of the PC (remember: a 70+ year old lady) had called me earlier and I could have focused on Kaspersky right away. But instead I was called for support only when Thunderbird refused to download emails (due to an expired Kaspersky certificate), which was sort of an emergency for her because emails are very important to her. I know we all hate pop-ups that can mostly be ignored. An update that does not work for a prolonged time, however, should trigger some sort of notification to the user to give him/her a fair chance to take action before the situation worsens. Despite of this, Kaspersky does a very good job of running silently in the background, which I (and the lady) really appreciate. Just my thoughts ... and drifting a bit off-topic. Sorry.
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KaperskyUser posted a topic in Für PrivatanwenderIch habe mit der kaspersky4win202121.25.7.504de_46457.exe versucht mein Kaspersky zu aktualisieren. Nach Aufforderung zum Neustart erhalte ich einen greenscreen. Ich konnte Windows nur noch über ein Backup wieder herstellen. -
Jassie_Dave posted a topic in Kaspersky Password ManagerHi everyone, I have been using Kaspersky Password Manager on Android for several years without any issues. However, starting today, a pop-up notification appears every time I open the app. When I click the 'Let's update' button, it redirects me to the GetApps store, but there is no update button available to download the latest version. I have already tried uninstalling and reinstalling the app, but the problem persists. For context, I downloaded the app from GetApps (the Xiaomi app store). Could you please help me understand what this notification means and how to fix it? Thank you. P.S. the current version of Kaspersky Password Manager installed on my device as pic3
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Pete.M replied to Pete.M's topic in Kaspersky: Basic, Standard, Plus, PremiumHello again The version of Kaspersky Standard is 21.23.6.614(a), German language. I see no way to force any update to 21.26 or whatsoever. If there is a way to force an update to the latest version (21.26?), please let me know. It is my understanding that Kaspersky updates itself and the user does not have to care, right? As far as the certificate is concerned, I'm not talking about the root certificate. Of course, the root certificate has not expired. I'm talking about the certificate that Kaspersky used to 'fake' the POP3 server in order to scan the traffic between Thunderbird and the real POP3 server. Thunderbird complains that this certificate has expired and when I have Thunderbird display the contents, the following shows up: Sorry for German. As you can see, the certificate is issued by AO Kaspersky Lab and 'simulates' the real POP3 SSL/TLS server certificate with server name 'pop3s.bluewin.ch'. It's this certificate that has expired on August 28 which makes Thunderbird to not trust this (faked) server any more. I've temporarily added an exception within Thunderbird and disabled email checking in Kaspersky to make Thunderbird happy again, but this is not a solution. I need a way to have this particular certificate renewed. This certificate is not stored in the MS certificate store; it is used within Kaspersky to simulate/emulate/fake the real POP3 server. Hope this helps and clarifies my question.
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We are currently facing some issue in VPN performance. Some users may notice reduced speed, difficulty accessing certain locations, the app switching to Free mode instead of an active subscription, or short periods of service unavailability. Kaspersky working to resolve these issues as quickly as possible. To help ensure your VPN works correctly, please update the app to the latest version on your Windows. Via below link: https://files.kaspersky.com/download/INC000/018/009/136/65048e1d-c2eb-446a-8b33-822f1ea98917/ksec_win_global.exe
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TTSGP_IT posted a topic in Kaspersky Endpoint Security for BusinessHi, When processing a function, this message appears. We noticed that the antivirus was updated to the latest version in the past few days. After exiting the antivirus, the function works normally. We would like to seek assistance on whether the antivirus needs to allow this link or if there is another way to handle it.
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pingburner posted a topic in Kaspersky: Basic, Standard, Plus, PremiumAfter last update with Ai Sites start struggle to load. I mean now there need hit F5 button sometimes it helps sometimes not. Also, it happens with pages that hosted within my home network i host http:/ page with SQL engine on backend on my phone and access to it via Wi-Fi and it struggle to open (first open work then it stuck and i have to close and reopen browser (Edge used for not secured traffic and Firefox used via internet security app) or kill Kaspersky app to continue using it. Before app update my home-network page works seamlessly. PS: I would just leave feedback but i cannot find how do that in Kaspersky Premium app. -
We are currently performing technical maintenance that may temporarily affect VPN performance. Some users may notice reduced speed, difficulty accessing certain locations, the app switching to Free mode instead of an active subscription, or short periods of service unavailability. We’re already working to resolve these issues as quickly as possible. This applies to users of Kaspersky VPN Secure Connection, Kaspersky Plus, and Kaspersky Premium. To help ensure your VPN works correctly, please update the app to the latest version on all your devices. Via below link, you’ll find instructions on how to do this. https://support.kaspersky.com/faq/ksec-migration#missing-or-unavailable-vpn-locations -
Синяя сова replied to AragornPT's topic in Kaspersky: Basic, Standard, Plus, PremiumAfter update Microsoft Visual C++ Redistributable x86 & x64 to latest version i solve this problem -
Mehrnaz posted a topic in Kaspersky VPNThis is honestly the worst update I’ve ever seen. The removal of essential features, such as the router feature, protocol selection, and dual VPN, has significantly reduced the functionality and flexibility that made this VPN worth using in the first place. On top of that, reducing the number of available servers and introducing a new data-processing agreement tied to PureVPN raises serious concerns for me. Please bring back the previous version or restore the features that were removed. The “new infrastructure” may meet internal standards, but from a user perspective, this update feels like a major downgrade. If this direction continues, you will likely lose long-time customers who relied on the tools and privacy options that you’ve now taken away. -
Wusl posted a topic in Für PrivatanwenderNach dem letzten Update werden Passwörter nicht mehr Automatisch ausgefüllt, hab alles versucht. Betriebssystem WIN 7 und FireFox. Wer kann helfen wo der Fehler liegt oder wird WIN 7 nicht mehr Unterstützt. Euer Wusl
