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This is honestly the worst update I’ve ever seen. The removal of essential features, such as the router feature, protocol selection, and dual VPN, has significantly reduced the functionality and flexibility that made this VPN worth using in the first place. On top of that, reducing the number of available servers and introducing a new data-processing agreement tied to PureVPN raises serious concerns for me. Please bring back the previous version or restore the features that were removed. The “new infrastructure” may meet internal standards, but from a user perspective, this update feels like a major downgrade. If this direction continues, you will likely lose long-time customers who relied on the tools and privacy options that you’ve now taken away.

Hello. I had a Kaspersky VPN that was working perfectly. With the latest update, my NAT setting for online games was changed from "Moderate" to "Strict." I'm experiencing significant lag and increased ping in games. I also noticed that some important settings in the program settings have been removed. (Catapult Hydra and Wireguard options have been removed.) - (DNS configuration page has been removed.) I kindly ask you to fix these issues as soon as possible. I don't want to look for another VPN. Thanks

Still show the same issue I've been having for over two years. If the A.I. can't fiz the problem itself, I don't know who will. ( You can real my previous topicos about bug reports and Will mention this issue exactly ). And yes, I have unistalled KS 21.23 back November last year in my few attempts to solve this mystery I've been having where any scan uppon finishing they will forever be registered in the report page, and sometimes not. Uppon refreshing the page or closing, the scan simply vanish and don't get registered. Now about the Company oficially putting stamps all over the interface, and which modules are being affected is quite intrusive. Did the AI itself decide to use purple while the rest of the program use Green orrr? How about in a Future update let the user change this apperance aspect of the layout.

Today my Kaspersky Standard got an update and now it's full of pink AI tags? Like so many people all around the world, I don't want or need any AI crap. How can I disable it in my Kaspersky Standard? I simply refuse to get this crap forced down my throat.

Kaspersky Update Utility 4.2

We use Endpoint Security Cloud and it seems like after every major update we have a handful of devices with the following messages: -Security application is installed but it is not running. -Security application is installed but real-time protection is disabled. Restarting the client does not help. The only fix seems to be manually removing Kaspersky and reinstalling, which can be time consuming. Is there a quicker repair fix for this?

I live in Egypt and I like Kaspersky because it's very strong in terms of protection. I'm wondering if it's available for download in Egypt. My second question is, does it update automatically in the background, or do I have to update it manually from your official website?

Moin. Es geht hier nur um Android Geräte. Bei aktualisieren werden nur irgendwelche "Stores" angeboten, wo man erst wieder ein Konto einrichten muss. Ich möchte einfach einen direkten Link zu der aktuellen APK dirket bei Kaspersky haben, warum gibt es das nicht? Jedesmal wenn ein Update benachrichtigt wird, muss erst mit Browser ins Internet und dann bis zu den APK durcharbeiten, warum so kompliziert? Weis da jemand mehr? Gruß

Just to piggyback on here I use the android kaspersky premium app that has the vpn built in and it was forced to update today seemingly a few hours ago and its stopped certain parts of apps loading properly, cant share images from gallery or paste them into discord. Cant access duckduckgo. Couldnt load anything inside google play store or samsung store with the vpn on. Couldnt load grok inside x app until i changed dns to one.one.one.one. Not sure what youve changed but it seems to have caused me a great deal of problems on a product that was working perfectly.

After the latest Kaspersky VPN update, the service has become practically unusable for anyone who needs accurate manual location selection. Here is a concrete example: I manually select Taiwan as the VPN location whatismyipaddress.com identifies the IP as Pakistan ipinfo.io identifies the same IP as Taiwan Other services sometimes identify it as Germany This is not about “hiding my real location” — that part works fine and is obvious to everyone using a VPN. The real issue is that manual location selection no longer corresponds to a consistent or reliable IP geolocation. In practice, this means: different websites see me as being in different countries at the same time services that rely on strict geolocation either block access or behave unpredictably the selected country becomes more of a label than an actual location Support responded with a generic explanation of how VPNs hide real locations, which completely misses the point. What users actually need to know is: are these locations virtual locations? does Kaspersky VPN still guarantee country-accurate IP addresses when a user manually selects a country? If the answer is “no”, that should be stated clearly in the UI and documentation. At this point, the unfortunate conclusion is that Kaspersky VPN has significantly degraded after the update, while the Kaspersky Antivirus product remains excellent and reliable. I’m posting this here not to complain for the sake of complaining, but to get a clear technical explanation and hopefully prevent other users from wasting time troubleshooting something that is actually a design decision.

Здравствуйте. Версия 4.2.0.1438 (и GUI и console) при запуске на Windows 7, windows Server 2012 r2 от имени другого пользователя выдаёт ошибку: Update Utility system error occured Failed to create instance of BlGlobalsImpl: 0x80000045 (Access denied) Соотвественно нет возможности запустить из планировщика windows. На Windows 11 работает.

Today, I updated my laptops ssd and after installing windows I download the kaspersky antivirus from my sub window. when it get install it says buy subscription as I already have one year subscription in my antivirus

After a forced update of kaspersky VPN, the list of servers reduced from 100 to 86 and I lost the double VPN tab. Now I can't use double VPN anymore. Anyone have any idea why?

In Windows 7 with updates I have installed Kaspersky Free 21.23.6.614 and it worked good. I performed update and patch A is installed. After restart I have a crash of Kaspersky. In Event viewer have only this: In log have error in file traffic_processing.dll. Here is attached log: I hope this will help to developers.

Specifically i try connecting to Canada - Toronto, which works but then i try connecting to dnsleaktest.com and i try and get this: nslookup dnsleaktest.com Server: unn-149-50-222-3.datapacket.com Address: 149.50.222.3 *** unn-149-50-222-3.datapacket.com can't find dnsleaktest.com: Server failed so i had to go into the network adapter called "Kaspersky VPN WG Nt Adapter Tunnel" and manually set the DNS to 1.1.1.1 (Cloudflare’s DNS) and 8.8.8.8 and had to set "obtain ip address automatically" in the ipv4 properties. im guessing there is a configuration issue on kaspersky's end since its a new vpn update? I also tried to set the firewall inbound UDP remote ports to allow any address from 53 and 51820 (supposedly a wire guard default port) i also tried with TCP ports but that didnt work. I hope this helps admin to realize and fix it, but yeah right now your VPN's DNS is kinda working for some sites and not for others. also sad to see you removed montreal server, now theyre all gonna flock to toronto :c also trying to use "Fastest Server" results in connecting to Bangladesh and having my ip show in paris, like what? lol

We are currently performing technical maintenance that may temporarily affect VPN performance. Some users may notice reduced speed, difficulty accessing certain locations, the app switching to Free mode instead of an active subscription, or short periods of service unavailability. We’re already working to resolve these issues as quickly as possible. This applies to users of Kaspersky VPN Secure Connection, Kaspersky Plus, and Kaspersky Premium. To help ensure your VPN works correctly, please update the app to the latest version on all your devices. Via below link, you’ll find instructions on how to do this. https://support.kaspersky.com/faq/ksec-migration#missing-or-unavailable-vpn-locations

After updating WIndows, specifically the 2025-11 Security Update (KB5068861), Kaspersky VPN's window a red "connection unavailable" banner and I cannot turn on VPN at all, even though my Internet connection is still fine. Is there any way to fix this?

Hello, good morning all. I'm having an issue with VPN after recent update. I am traveling internationally next week and need to use a VPN Thailand's server but Thailand server disappears from my Kaspersky VPN. FYI / I'm using VPN version 21.23.6.614-2 (a) Thank you.

I did get this problem when I updated the version manually instead of waiting for it to auto update. I now wait for the auto update. In the past I found the only way to fix this was to uninstall/re-install Kaspersky

We are currently facing some issue in VPN performance. Some users may notice reduced speed, difficulty accessing certain locations, the app switching to Free mode instead of an active subscription, or short periods of service unavailability. Kaspersky working to resolve these issues as quickly as possible. To help ensure your VPN works correctly, please update the app to the latest version on your Windows. Via below link: https://files.kaspersky.com/download/INC000/018/009/136/65048e1d-c2eb-446a-8b33-822f1ea98917/ksec_win_global.exe

Im extremely pissed with this new update. Im forced to work from a very strict public wifi, which blocked many ports. With this VPN I used to have a fast and reliable connection to work with, now I can NOT even CONNECT to the VPN anymore because they removed the ability to select the protocols. The product is literally no longer usable for me after the update. This update has to be illegal.

I can see from the forum that many people have issues with the new update. None of the current threads address my issue, so here's yet another tale of woe. I recently received an update to the VPN service on 3 of my computers. Two of those computers are windows based and still work after the update - albeit with a reduced feature set. The final computer is a 2017 15 inch MacBook Pro which is only used to view media. This computer can no longer connect to the VPN at all. I was advised to remove and redownload the application, but the new version of the application is listed on the app store as only working with MacOS14+ and this MacBook is not compatible with any OS above 13. The support page ( https://www.kaspersky.co.uk/vpn-secure-connection#systemrequirements|vpn ) still lists the application as working on MacOS13+, but the old application could no longer connect and I cannot download the new application. Am I just completely out of luck here? I don't really want to go out and pay for another VPN unless I really have to.

update root certificates - https://support.kaspersky.com/kess/3.0/diagnostics/13727

Thank you for your replies . I will update you.

We voeren momenteel een technisch onderhoud uit dat tijdelijk van invloed kan zijn op de prestaties van Kaspersky VPN. Sommige gebruikers kunnen een verminderde snelheid ervaren, problemen ondervinden bij het openen van bepaalde locaties, merken dat de applicatie overschakelt naar de gratis modus in plaats van een actief abonnement, of korte periodes van onbeschikbaarheid van de dienst ondervinden. We werken er hard aan om deze problemen zo snel mogelijk op te lossen. Dit geldt voor gebruikers van Kaspersky VPN Secure Connection, Kaspersky Plus en Kaspersky Premium. Om ervoor te zorgen dat uw VPN correct werkt, moet u de applicatie op al uw apparaten updaten naar de nieuwste versie. Hieronder vindt u instructies over hoe u dit kunt doen: → https://support.kaspersky.com/nl/faq/ksec-migration