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Showing results for 'update' in content posted in the last year.
Found 43 results
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We are currently facing some issue in VPN performance. Some users may notice reduced speed, difficulty accessing certain locations, the app switching to Free mode instead of an active subscription, or short periods of service unavailability. Kaspersky working to resolve these issues as quickly as possible. To help ensure your VPN works correctly, please update the app to the latest version on your Windows. Via below link: https://files.kaspersky.com/download/INC000/018/009/136/65048e1d-c2eb-446a-8b33-822f1ea98917/ksec_win_global.exe
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https://support.kaspersky.com/de/faq/ksec-migration -
We voeren momenteel een technisch onderhoud uit dat tijdelijk van invloed kan zijn op de prestaties van Kaspersky VPN. Sommige gebruikers kunnen een verminderde snelheid ervaren, problemen ondervinden bij het openen van bepaalde locaties, merken dat de applicatie overschakelt naar de gratis modus in plaats van een actief abonnement, of korte periodes van onbeschikbaarheid van de dienst ondervinden. We werken er hard aan om deze problemen zo snel mogelijk op te lossen. Dit geldt voor gebruikers van Kaspersky VPN Secure Connection, Kaspersky Plus en Kaspersky Premium. Om ervoor te zorgen dat uw VPN correct werkt, moet u de applicatie op al uw apparaten updaten naar de nieuwste versie. Hieronder vindt u instructies over hoe u dit kunt doen: → https://support.kaspersky.com/nl/faq/ksec-migration
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We are currently performing technical maintenance that may temporarily affect VPN performance. Some users may notice reduced speed, difficulty accessing certain locations, the app switching to Free mode instead of an active subscription, or short periods of service unavailability. We’re already working to resolve these issues as quickly as possible. This applies to users of Kaspersky VPN Secure Connection, Kaspersky Plus, and Kaspersky Premium. To help ensure your VPN works correctly, please update the app to the latest version on all your devices. Via below link, you’ll find instructions on how to do this. https://support.kaspersky.com/faq/ksec-migration#missing-or-unavailable-vpn-locations -
Jassie_Dave posted a topic in Kaspersky VPNHello, good morning all. I'm having an issue with VPN after recent update. I am traveling internationally next week and need to use a VPN Thailand's server but Thailand server disappears from my Kaspersky VPN. FYI / I'm using VPN version 21.23.6.614-2 (a) Thank you. -
xnvisible posted a topic in Kaspersky VPNHello. I had a Kaspersky VPN that was working perfectly. With the latest update, my NAT setting for online games was changed from "Moderate" to "Strict." I'm experiencing significant lag and increased ping in games. I also noticed that some important settings in the program settings have been removed. (Catapult Hydra and Wireguard options have been removed.) - (DNS configuration page has been removed.) I kindly ask you to fix these issues as soon as possible. I don't want to look for another VPN. Thanks -
Cavey posted a topic in Kaspersky VPNI can see from the forum that many people have issues with the new update. None of the current threads address my issue, so here's yet another tale of woe. I recently received an update to the VPN service on 3 of my computers. Two of those computers are windows based and still work after the update - albeit with a reduced feature set. The final computer is a 2017 15 inch MacBook Pro which is only used to view media. This computer can no longer connect to the VPN at all. I was advised to remove and redownload the application, but the new version of the application is listed on the app store as only working with MacOS14+ and this MacBook is not compatible with any OS above 13. The support page ( https://www.kaspersky.co.uk/vpn-secure-connection#systemrequirements|vpn ) still lists the application as working on MacOS13+, but the old application could no longer connect and I cannot download the new application. Am I just completely out of luck here? I don't really want to go out and pay for another VPN unless I really have to. -
Ponscho posted a topic in Kaspersky VPNIm extremely pissed with this new update. Im forced to work from a very strict public wifi, which blocked many ports. With this VPN I used to have a fast and reliable connection to work with, now I can NOT even CONNECT to the VPN anymore because they removed the ability to select the protocols. The product is literally no longer usable for me after the update. This update has to be illegal. -
Mehrnaz posted a topic in Kaspersky VPNThis is honestly the worst update I’ve ever seen. The removal of essential features, such as the router feature, protocol selection, and dual VPN, has significantly reduced the functionality and flexibility that made this VPN worth using in the first place. On top of that, reducing the number of available servers and introducing a new data-processing agreement tied to PureVPN raises serious concerns for me. Please bring back the previous version or restore the features that were removed. The “new infrastructure” may meet internal standards, but from a user perspective, this update feels like a major downgrade. If this direction continues, you will likely lose long-time customers who relied on the tools and privacy options that you’ve now taken away. -
cYcLo posted a topic in Kaspersky VPNAfter a forced update of kaspersky VPN, the list of servers reduced from 100 to 86 and I lost the double VPN tab. Now I can't use double VPN anymore. Anyone have any idea why?
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AngryAlpaca posted a topic in Kaspersky: Basic, Standard, Plus, PremiumJust to piggyback on here I use the android kaspersky premium app that has the vpn built in and it was forced to update today seemingly a few hours ago and its stopped certain parts of apps loading properly, cant share images from gallery or paste them into discord. Cant access duckduckgo. Couldnt load anything inside google play store or samsung store with the vpn on. Couldnt load grok inside x app until i changed dns to one.one.one.one. Not sure what youve changed but it seems to have caused me a great deal of problems on a product that was working perfectly. -
User23837 posted a topic in Kaspersky VPNSpecifically i try connecting to Canada - Toronto, which works but then i try connecting to dnsleaktest.com and i try and get this: nslookup dnsleaktest.com Server: unn-149-50-222-3.datapacket.com Address: 149.50.222.3 *** unn-149-50-222-3.datapacket.com can't find dnsleaktest.com: Server failed so i had to go into the network adapter called "Kaspersky VPN WG Nt Adapter Tunnel" and manually set the DNS to 1.1.1.1 (Cloudflare’s DNS) and 8.8.8.8 and had to set "obtain ip address automatically" in the ipv4 properties. im guessing there is a configuration issue on kaspersky's end since its a new vpn update? I also tried to set the firewall inbound UDP remote ports to allow any address from 53 and 51820 (supposedly a wire guard default port) i also tried with TCP ports but that didnt work. I hope this helps admin to realize and fix it, but yeah right now your VPN's DNS is kinda working for some sites and not for others. also sad to see you removed montreal server, now theyre all gonna flock to toronto :c also trying to use "Fastest Server" results in connecting to Bangladesh and having my ip show in paris, like what? lol -
mikolajek posted a topic in Kaspersky: Basic, Standard, Plus, PremiumEarlier today my Kaspersky Plus got auto-updated to version 21.23.6.614. Since then the Outlook add-in makes Outlook crash every time I send an email. Using Outlook is simply impossible, which questions the Kaspersky's product value for mail security. If relevant, Outlook version is 2510 build 19328.20158. Is this a bug or is there some solution/workaround? -
asbachuralt posted a topic in Für PrivatanwenderIch starte immer wieder mal ein Datenbank-Update von Hand. Das ging bisher immer recht schnell und war in weniger als einer Minute abgeschlossen. Unter Quelle wurde da gerade aktuell folgendes angezeigt: Quelle: https: //s03.upd.kaspersky.com/ Letzte Woche, am Freitag habe ich dann bemerkt, dass sich was geändert hat, die Quelle variierte ständig und es dauerte auch insgesamt mehr als 3 Minuten. Das blieb so bis heute. ( Ich habe diesen Ablauf als MP4-Video aufgenommen, kann das aber leider hier nicht einfügen) Nach dem Update wurde dann auch immer angezeigt, dass die Datenbanken jetzt aktuell sind. Also alles gut. Heute, kurz vor mittag hatte ich dann die Warnmeldung auf dem Schirm, dass die Datenbank seit 10 Tagen nicht aktualisiert wurden. Frage: Was habe ich da in den letzten Tagen aktualisiert? Ich muss betonen, das ich in dieser Zeit an keinen Einstellungen "rumgedreht" habe. Ich war das wirklich nicht, ich schwör'!!! Jetzt war auch wieder die o.g. Quelle da und es lief auch wieder recht zügig, plus dem etwas mehr für die 10 Tage ohne Update. Eine anschließende vollständige Untersuchung hat keine Probleme angezeigt. Trotzdem habe ich ein ungutes Gefühl. War das nur bei mir so? P.S. Ich habe leider erst morgen gegen 11:00 wieder die Gelegenheit hier ins Forum reinzuschauen. asbachuralt
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Jane_Air posted a topic in Kaspersky Endpoint Security для бизнесаДобрый день! Имеется mint 22.2. При попытке запустить утилиту через графику возникает ошибка: Fatal: This application failed to start because it could not find or load the Qt platform plugin "xcb" in "". Available platform plugins are: xcb. Reinstalling the application may fix this problem. Aborted (core dumped) Куда копать? -
NorMax posted a topic in Kaspersky: Basic, Standard, Plus, PremiumIs there an economical solution for that? (Kaspersky Premium) -
Gabriel Boettcher posted a topic in Kaspersky Endpoint Security for BusinessThis folder on a particular server ins consuming 10gb, is this normal? On other endpoints with Kaspersky installed this folder doesn't even exist. What is this about? Anything related to dump files? Thanks
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Fon Stephen Cho posted a topic in Kaspersky: Basic, Standard, Plus, PremiumI bought Kaspersky Plus for my laptop. While the subscription is still running, I upgraded the same laptop to Windows 11 and everything in the laptop was deleted. How can I continue with the same subscription in the new Windows 11?
