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Showing results for 'update' in content posted in the last year.
Found 525 results
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Hello @tcwe, As long as the automated-incident-number-email has been received, subject line has incident number prefixed with INC000* - the next contact by Kaspersky can be up to five business days, at which point - if nothing has still been heard - reply to the email requesting an update. Personally - IF we put the report in on a late Friday, we never expect a response from a human before the middle of the following week. Thank you🙏 Flood🐳+🐋 -
Hum weird. Usually an update over the previous version should keep user settings... About password protected files in Scan, edit Your Scan settings, and untick: Scan password-protected archives, this setting by default is disabled.
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Welcome to Kaspersky Community. https://www.virustotal.com/gui/file/6e4a5a2168034876e663d71bbd1522594eff7045c9646e69b2b0d887f12db40d?nocache=1 Looks like there are a few other av firms detecting that file 🤔 Update: https://www.reddit.com/r/msp/comments/1bd1ozd/klite_codec_bundling_malicious_proxy_with_recent/
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小巷风铃声叮当 replied to HuiY's topic in 家用产品支持Hello, I would like to ask if there is a way to prevent a blue screen from occurring when deleting Kaspersky or before waiting for an update? -
Добрый вечер, @FattyBatty, Системная дата и часовой пояс на компьютере верная - сегодня 30.07.2026 по МСК: https://support.kaspersky.ru/common/os/3508#block2 Какая ошибка возникает при попытке вручную запустить обновление? Пробовали рекомендации этой статьи: https://support.kaspersky.ru/kaspersky-for-windows/21.26/troubleshooting/update/13285 ? -
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Hello @tcwe, Thank you for the update! Use: Cannot access a website with VPN enabled -> even tho (you) can get to the site (you) cannot *enter* / access / use the site as it's designed to be used. In the: Description of the issue* field -> provide a *detailed history*, computer information, VPN information, the 'error-information' & all steps taken to try to resolve the issue - support may request Logs, Traces & other data: Thank you🙏 Flood🐳+🐋
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harlan4096 replied to ADMIN FERRELAM's topic in Kaspersky Small Office Security & Management ConsoleOk, there is a new version of KSOS 21.26: https://forum.kaspersky.com/topic/nueva-versión-de-kaspersky-standard-plus-premium-small-office-security-y-vpn-21264406-59338/#comment-235762 Try to update and recheck; if still issues, We can try to set up a specific update server for signatures.
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ADMIN FERRELAM posted a topic in Kaspersky Small Office Security & Management ConsoleI have this computer recently installed windows 10, however I can't update it because it won't go any further than 0% or 8%, it gets stuck and there's nothing I can do. Please help my, I've trying to get technical support but I can't see where to get it.. Thank you in advance!
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horus_95 replied to horus_95's topic in Kaspersky Endpoint Security for BusinessLast update: Version 14 indeed corrected this issue. -
Hi @tcwe Correct! READ: How to download your purchased apps If there's any issues with the VPN not synchronising with your MyKaspersky account & OR anything else related to updating to the *new-version* do a shutdown/reboot *and* make sure the VPN is signed into with the same email address that's used to sign into your MyKaspersky account. Please update the Community IF the original VPN/Tumblr/Spain resolves after update? Thank you🙏 Flood🐳+🐋
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tcwe replied to tcwe's topic in Kaspersky VPNThank you! I'll go ahead and update it manually, then, instead of waiting for the automatic update. I just download the installer for Kaspersky Premium from My Kaspersky, run it without uninstalling my current version, and that should update both Kaspersky and KVPN in one go, correct? -
Kurtler posted a topic in Für PrivatanwenderHallo zusammen, ich habe es endlich geschafft, per APK-Datei Kaspersky auf mein Android-Tablet zu installieren. Die Möglichkeiten, diese über Stores herunterzuladen, gingen ja nicht, da hätte ich mich erst registrieren müssen. Wie ich nun festgestellt habe, sind unter „Sicheres Browsen“ nur der Google Chrome, Firefox und der Yandex-Browser aufgeführt. Der Microsoft Edge fehlt. Kommt der noch irgendwann? Noch eine Frage zum Update, da ich ja das über die APK-Datei installiert habe, würden da auch Versionsupdates automatisch heruntergeladen? Gruß Kurt -
@arina0_0, данный механизм обновления KESW до новой версии называется Seamless update, в KESL он отсутствует. -
Hallo @scope, ich nutze für eine manuelle Rootkitsuche eine Batch-Datei. Öffne den Texteditor und füge folgendes ein: "C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.26\avp.com" update "C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.26\avp.com" start scan_qscan /i9 /RA:%USERPROFILE%/Desktop/scanlog.txt Stop Dann speicherst Du die Datei mit der Extension .bat (z.B. Prt-scan_qscan.bat) Da Du auch die MR26 hast, sollte dies so funktionieren. (Die erste Befehlszeile gibt an wo Deine avp.com Datei abgelegt ist und 21.26 ist die aktuelle MR26. Wenn einmal die MR27 rauskommt und sie bei Die auf dem Rechner ist, musst Du die Batch-Datei umbenennen mit der Extension .txt, dann muss in den Befehlszeilen aus 21.26 nur auf 21.27 geändert werden. Dann speicherst Du die Datei mit der Extension .bat Wenn Du die Datei öffnest/startest wird zuerst Kaspersky aktualisiert, dann startet der Scan. Es wird ein Textdokument auf dem Desktop erzeugt. Nach dem Ende des Scans kannst Du dann alles in dem Dokument nachlesen. Nicht wundern wenn der eigentliche Scan recht lange dauert. MfG Tschekker Windows11 Pro, Version 25H2 Kaspersky Premium: 21.26.4.406 Kaspersky Passwort Manager: 25.3.0.206 (b) Kaspersky VPN: 21.26.4.406-2 -
Welcome to Kaspersky Community. Please check these links: https://forum.kaspersky.com/topic/how-to-install-or-update-kaspersky-apps-for-android-in-2025-53440/#comment-200273 https://support.kaspersky.com/kaspersky-for-ios/2.107/install/16085
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Значит это видимо нужно делать через удаление установленной версии и новой установки. Можно использовать Kaspersky Update Utility, например. -
De uitrol van de nieuwe versie MR26 (21.26.4.406) van Kaspersky Standard - Plus - Premium is begonnen, de automatische installatie van de update verloopt geleidelijk. De nieuwe versie is ook beschikbaar om te downloaden. -
@Zakshin Should already be fixed. Update the databases and recheck. -
Os recordamos que ya está disponible para su descarga la nueva versión de productos Kaspersky Estándar, Plus, Premium, VPN, y Kaspersky Small Office Security. Kaspersky Estándar, Plus, Premium, VPN: Descarga desde la página oficial - España (instaladores específicos por versión de producto): https://www.kaspersky.es/downloads#update-product Descarga desde la página oficial - LATAM (instaladores específicos por versión de producto): https://latam.kaspersky.com/downloads#update-product Novedades de la versión 21.26: https://support.kaspersky.com/help/Kaspersky/Win21.26/es-ES/119653.htm Kaspersky Standard, Plus y Premium España (instalador unificado): https://dm.s.kaspersky-labs.com/es-es/Kaspersky4Win/21.26.4.406/startup.exe Kaspersky VPN España: https://dm.s.kaspersky-labs.com/es-es/KSDE/21.26.4.406/startup.exe Kaspersky Standard, Plus y Premium Latam (instalador unificado): https://dm.s.kaspersky-labs.com/es-mx/Kaspersky4Win/21.26.4.406/startup.exe Kaspersky VPN Latam: https://dm.s.kaspersky-labs.com/es-mx/KSDE/21.26.4.406/startup.exe Kaspersky Small Office Security: Novedades de la versión 8.26: https://support.kaspersky.com/es/ksos/8.26/119653 España: https://dm.s.kaspersky-labs.com/es-es/KSOS/21.26.4.406/startup.exe Latam: https://dm.s.kaspersky-labs.com/es-MX/KSOS/21.26.4.406/startup.exe Kaspersky Ayuda OnLine. Saludos. -
Hallo Zusammen, für diejenigen, die Kaspersky Secure Mail-Gateway oder eine der anderen genannten Lösungen im Einsatz haben: OpenSSL library update Over the next few days, the OpenSSL library, which is used in our email and web traffic protection solutions, will be updated to a new version. For the changes to take effect, a reboot will be required: you will see a notification in the application web interface. Traffic processing will be interrupted only during the server reboot. Please restart the cluster nodes one at a time. The update will affect the following applications: — Kaspersky Secure Mail Gateway 2.0 — Kaspersky Secure Mail Gateway 2.0 MR1 — Kaspersky Secure Mail Gateway 2.1 — Kaspersky Secure Mail Gateway 2.1.1 — Kaspersky Secure Mail Gateway 3.0 — Kaspersky Secure Mail Gateway 3.1 — Kaspersky Web Traffic Security 6.1 — Kaspersky Web Traffic Security 6.2 — Kaspersky Security for Linux Mail Server 10 Viele Grüße Alex -
horus_95 posted a topic in Kaspersky Endpoint Security for BusinessGood morning everyone, Anyone also having this issue? I'm having a lot of troubles when using Kaspersky Endpoint Security 12 with Google Meet: after some minutes of heavy use, the wifi goes down, and I cannot find any wifi SSIDs anymore, this is solved with a full restart, or disabling the device, and enabling again, on device manager. This problem is completely gone after uninstalling Kaspersky. I have several other laptops of this same model and all of them have this problem with Kaspersky. - Kaspersky Endpoint Security 12.12 (latest updates applied) - ThinkPad E14 Gen3, with Ryzen 3 5300U - Realtek RTL8852AE (Tried latest driver version, older versions, all have the same issue) - Windows 11 25H2, latest update applied If someone has a hint of how to solve this issue (other than completely disabling Kaspersky network security) I would appreciate. I tried everything.
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Heineken posted a topic in Virus and Ransomware related questionsURL: https://dropgems.xyz/ This is a false positive. dropgems.xyz is my own legitimate personal web application — an airdrop/crypto portfolio management tool. It does not have any login/password fields collecting third-party credentials, does not impersonate any bank, exchange, or wallet provider, and does not request private keys or seed phrases. Domain details: - Registered: 9 Jul 2026 via P.A. Viet Nam Company Limited - Hosting: Vercel (frontend), Render (.NET Core backend) - OpenTIP report: https://opentip.kaspersky.com/https%3A%2F%2Fdropgems.xyz%2F/?tab=lookup I have already submitted this URL for reanalysis via OpenTIP multiple times over the past 3+ days, but it is still flagged as "Dangerous / Phishing" with no update or email response. We believe this may be an automated heuristic flag triggered because the domain is very new and relates to cryptocurrency-themed content. Could someone from the Kaspersky team please help expedite manual review of this domain? Happy to provide any additional verification if needed. Thank you. -
cybercrone replied to cybercrone's topic in Kaspersky Total SecurityHi: Many thanks for the answer. So sorry I didn't get back to you when I should have. I've been mostly bedridden for a while now and never seem to have enough "up" time to get around to everything that needs doing. The second time I got up after the answer I was determined to get this done, but saw that it was already done so there must have been some automatic component to the update. Either that, or Caspar had visited while I slept. But thank you very much for giving me a solution so quickly. -
Hallo @scope, es ist noch immer der Downloader für die MR25 mit Patch "A". Patch "B" wird mit dem ersten Update nachinstalliert. Startet man den Installationvorgang, wird nach einer neueren Version gesucht - aber keine gefunden. MR25 ist aktuell.
