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Hi, here is the info required from the read first list: Step 1: Operating system and version info. O/S Version: Win 11 Pro v25H2 (OS Build 26200.8246) Step 2: App name and version info. App Name: Kaspersky Internet Security App Version: 21.3.10.391 (m) Step 3: Description of issue. Kaspersky in the system tray keeps disappearing and trying to open the app does nothing until the entire system is rebooted/restarted. Windows security page states "Kaspersky Internet Security is snoozed." Event viewer states "Updated Kaspersky Internet Security status successfully to SECURITY_PRODUCT_STATE_SNOOZED." from source SecurityCentre twice in a row with the same timestamps followed by "Offline downlevel migration succeeded." from source Security-SPP approx 15 and again 16 minutes later. The only information I've found in regard to this issue states its likely caused by Microsoft windows update and to just reinstall the app, I've done that, as a clean install with the removal tool twice now and the issue persists, restarting windows frequently is not really a solution to the problem. Any ideas where to start? Postscriptum: I should also say having exactly the same issue on a windows 11 laptop, only difference is that its win 11 home on the laptop, this situation is incredibly frustrating.

@CK1good day, we have released a fix for the described issue. Please update databases in Kaspersky, exit Kaspersky product, start it again and check. If exit does not work, please restart the system.

How to download Kaspersky Password Manager on Android and iOS I did all that. It was only after that, that I discovered the problem. I suspect the problems stems from the (Android 16) operating system update. That's where the list of possible choices for the autofill service comes from.

@mrgnv, Thank you for the information! Confirm please - Version 25H2 OS BUILD 26200.7922 is *not* from Insider Release Preview Channel, that 26200.7922 has been commercially released? -> Select Start > Settings > Windows Update > Update history - find 26200.7922, post a full-screen-screen-print? Thank you🙏 Flood🐳+🐋

Description and cautions This article describes how to configure dump for capturing memory dumps, including application memory. Details The recommended text editor is nano, below is a quick tutorial on how to use it if you are using it for the first time. Configure kdump Altlinux There is no kdump-tools package in the default repository, so it has to be downloaded from the sisyphus repository: Go to https://packages.altlinux.org/en/sisyphus/srpms/kdump-tools/ In List of rpms provided by this srpm select the kdump-tools package for the required architecture (can be checked by running uname -m) Download the package from the Download link Install it by running apt-get update && apt-get install <path to the downloaded rpm> After that, follow the Debian instruction from Edit /etc/default/kdump-tools step Red Hat based distributions (tested on Fedora 38, Rocky Linux 9, Red OS) Install kexec-tools sudo dnf install kexec-tools Edit /etc/kdump.conf. In the configuration file edit the core_collector setting: option -d should be set to 17 instead of 31 Edit /etc/default/grub. Edit GRUB_CMDLINE_LINUX, add crashkernel=256M to reserve enough RAM for the dump kernel to run, and nmi_watchdog=1, to capture a dump in case of a system hang Run sudo grub2-mkconfig -o /boot/grub2/grub.cfg Reboot Enable kdump service sudo systemctl enable --now kdump.service Debian based distributions (tested on Debian, Astra CE, Alt Linux) Install kdump-tools sudo apt update && sudo apt install kdump-tools -y Edit /etc/default/kdump-tools. In the configuration file edit the MAKEDUMP_ARGS variable: option -d should be set to 17 instead of 31 Configure the bootloader In /etc/default/grub edit GRUB_CMDLINE_LINUX_DEFAULT, add nmi_watchdog=1 to capture a dump in case of a system hang In /etc/default/grub.d/kdump-tools.cfg change crashkernel value to 384M-:256M (default is 384M-:128M) Expected result: GRUB_CMDLINE_LINUX_DEFAULT="$GRUB_CMDLINE_LINUX_DEFAULT crashkernel=384M-:256M" ave and run sudo update-grub SUSE Linux Install kdump sudo zypper in kdump kexec-tools Edit /etc/sysconfig/kdump Change KDUMP_DUMPLEVEL variable to 17 Edit /etc/default/grub Edit GRUB_CMDLINE_LINUX_DEFAULT, add crashkernel=256M to reserve enough RAM for the dump kernel to run, and nmi_watchdog=1, to capture a dump in case of a system hang Update the bootloader configuration sudo grub2-mkconfig -o /boot/grub2/grub.cfg Reboot Enable kdump service sudo systemctl enable --now kdump.service Configure SysRq dump trigger To enable SysRq trigger, these key combinations 'kernel.sysrq = 8'(without quotes) has to be added to /etc/sysctl.conf. Reboot or run sudo sysctl --system After the set up above is complete, to manually trigger a dump press Alt+SysRq, Alt+C. Alternatively: echo 8 | sudo tee /proc/sys/kernel/sysrq (Command above is only needed if kernel.sysrq is not set in /etc/sysctl.conf) echo c | sudo tee /proc/sysrq-trigger Location of the dump files may vary between different Linux versions, it is configurable in the kdump configuration file. In Debian based distributions it is set by KDUMP_COREDIR variable. In Red Hat based distributions it is set by the path setting, generally the default location is /var/crash. Make sure that the dump folder has enough free space for the dump to be written. You may search by filemask: vmcore. Related Information

Hi, I returned to my computer after Kaspersky Premium updated to 21.25.7.504 and unintentionally, mindlessly clicked through all the update notes that appeared within the app. Is there a way to see this info again including the updated Terms or Privacy Policy that was asked to be agreed to within the app?

Configuring KEA update task is of crucial importance. Updated KATA telemetry filters, exclusions and performance optimizations are delivered via bases. However, KEA has no transparent means to check bases version locally. The solution to this demand is to check bases version locally via CLI. KEA for Windows bases date From Elevated Command Prompt, execute: type "C:\ProgramData\Kaspersky Lab\Endpoint Agent\4.0\Bases\Current\aptem.stt" The example output is as follows, ;202209190911 Format is ;YYYYMMDDHHMM KEA for Linux (LENA) bases date Fresh installation For a fresh LENA installation that has never been updated, the bases "aptem.stt" file might be missing. From root or using sudo: sudo cat /var/opt/kaspersky/epagent/update/bases/aptem.stt Output format is the same, ;YYYYMMDDHHMM. Using built-in tools, we can easily make it in a proper way: sudo cat /var/opt/kaspersky/epagent/update/bases/aptem.stt | sed -E 's/\;([0-9]{8})([0-9]{2})([0-9]{2})/\1 \2:\3/g' | xargs -0 date -d Bonus: LENA's Last update date Lena's Last update date is stored in epoch format in /opt/kaspersky/epagent/update/last_update. Using built-in tools, we can make it human-readable: sudo cat /var/opt/kaspersky/epagent/update/last_update | xargs -0 -I% date -d \@% It is also worth mentioning that "Last update date" is relevant but it is still entirely different value than bases date. In case the bases in repository are outdated, Last Update date may be 5 minutes ago, yet bases will remain old.

I've been forgetting to maintain the computer case clean of dust and because of lately the PC have been showing symptoms that freeze for a brief moment of time and telling that I'm almost sure when that happened, Kaspersky Standard was updating the data bank. An hour later when I went check the report page is when noticed that alert in antivirus section which occurred até the same time the update ended. Later I've made a restart to the computer and ran a Fullscan which didn't caught any problem, keeping the status safe 'the scan got concluded. There are no active threats. It's been over 6 hours and KS didn't notified me back about those alerts.

After the last windows 11 update both my Whatsapp and Roboforms do not work with the start menu. I can get them on web browser but not the way that I would like them to work. My RoboForm on the browser doesn't then offer me my passwords to login and can't be synced with my everywhere accounts on my laptop and phone. I have spent a few hours with the Technical people at RoboForm and they can't find a solution and suggest I contact Kaspersky to find what it wrong. For RoboForm I get the following message when trying to login . Cannot Log In: Cannot connect with background: Cannot connect to server: Connecting to online.roboform.com: Cannot switch to TLS mode: rc=-1 err=5 t=error:00000000:lib(0):func(0):reason(0)[0] I have tried to use trusted files etc but nothing seems to be working at the moment. For Whatsapp I get the following

Hello @Basamaca, You're most welcome! Thank you for the update, apologies we didn't reply - we signed off after our last post to you - it had been a long day. We're delighted to read you've resolved the issue successfully, well done!! Thank you🙏 Flood🐳+🐋

I received the email from my internet provider that it is shutting down and my email I used to log in to My Kaspersky account will cease to exist. I tried to change email in My Kaspersky account/profile but I got the message: "The specified email address has been taken or reserved" What should I do? I don't have any other email address. It's possible that I somehow entered that email that I want to update to. Should I sign out or delete the account? Will the license be lost if I delete the account?

Finally managed to solve the problem after making contact via chat with human from Kaspersky support. There was another account which reserved the email I wanted to switch to. After deletion of this account it was possible to update email.

De versies Kaspersky MR25 worden momenteel uitgerold. De automatische update wordt geleidelijk aan vrijgegeven. Wat is er nieuw in de nieuwste versie van het programma

@tistou77 Here is the latest update :

Hello @ArHu, Thank you for the information! When WINVER is run from Windows Search - what does it show - the *full-version-and-build* is required? Kaspersky Total Security (KTS) is Kaspersky's *old* software, it's been replaced by Kaspersky Plus, Kaspersky is offering a *Free-like-for-like* upgrade: READ: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ Download is available here: https://www.kaspersky.com/downloads#update-product - *follow the directions in our first reply* Which VERSION of Kaspersky software is *installed* - on the Windows Taskbar *Hidden-icons*, right-click the Kaspersky icon, post back *ALL* of the information shown please? Where in (your) Windows 11 installation is it showing that VBS is enabled - post an IMAGE of the problem please OR contact Kaspersky Customer Service, follow the directions above with the correct template for (your) Kaspersky software. Is CORE_ISOLATION ON or OFF? Is Memory Integrity ON or OFF? In Windows *Features* have the following been UNCHECKED: Virtual Machine Platform Windows Hypervisor Platform Microsoft Defender Application Guard Hyper-V Thank you🙏 Flood🐳+🐋

Hello @AndyTampa & @K0908, Welcome & welcome back! Also, post ban -> the reason Kaspersky subscribers could still use Kaspersky's VPN was bc the provider was Pango & Pango are offshore to the US. Because Kaspersky has recently transitioned to a *new* VPN provider (from Pango to PureVPN)- it's necessary to *accept* the TOS for the VPN to work according to PureVPN's requirements. There's no US support available (since the ban mid 2024), it's necessary to make requests via the Global Kaspersky Customer Service (KSC) portal: https://support.kaspersky.com/b2c/global#contacts, select EMAIL, fill in the template - provide as much detail / history as possible. *Do NOT use the AI/BOT to submit the case!*; after submitting the requesting (you'll) receive an automated-email-reply with a incident-reference-number - the INC is prefixed with INC0000 - then - normally within 5 business days - a Kaspersky *human* will follow-up, also by email, continue to engage with KSC until the issue/s are resolved. VERY IMPORTANT: Do NOT submit the case as Kaspersky PLUS bc that's not supported in the US, use Kaspersky VPN Secure Connection for Windows template. IF after 5days you've not had a response from a Kaspersky human, please send the incident-reference to us in a private-message Kaspersky Free VPN has been discontinued in almost *all* countries it was distributed to across the globe. On this page: https://www.kaspersky.com/downloads#update-product - there's an option to install a Free Trial of Kaspersky VPN Secure Connection - would that help temporarily @K0908 - while you get things sorted out? *Finally* IF *any* Kaspersky support staff tell you Kaspersky VPN is NOT supported in the US - tell them to: (1) get trained & (2) ask for the case to be escalated to their manager -> the reason Kaspersky uses offshore-VPN-providers is to be able to provide services to markets such as the US. Thank you🙏 Flood🐳+🐋

Hello @AndyTampa, welcome. There has been an update to the VPN. To use the new version, you must accept the revised terms of service. Have you reconnected your VPN to your ‘My Kaspersky’ account (your screenshot #2 ‘I have a subscription’)?

I'm in Windows 11 Home, Kaspersky Internet Security, application version: 21.3.10.391 (m) For almost a week now, Discord app was stuck on eternal 'update failed, retrying' loop whenever you tried to start it up. I tried all possible fixes available only to realize it's not an issue with Discord itself but with Kaspersky. When I turn it off, Discord updates normally and is back up and running but then breaks again after some time and loading screen spinning indefinitely when Kaspersky is enabled again. It must've been one of the recent updates that fried it. Any ideas how to fix it? Would adding it to exemptions work? Discord seems to be installed directly in appdata but I can't seem to direct exclusion directory there. I've gone through my reports, there's no indicators or notifications that any part of Discord app has been quarantined or removed to do this.

Issue "Databases and modules update task" is configured for hosts with LENA 3.12 installed. Task is executed via KSC. Diagnostics "Activate KEA" task is configured for the hosts with LENA or has been configured and deleted in the past. An update is executed locally, using lenactl works. KLNagent successfully synchronizes with the server. Other installed applications (e.g. KESL) display no synchronization issues. Workaround To fix the issue: Remove the "Activate KEA" task or any other configured KEA tasks except for "Databases and modules update task" for hosts with LENA installed. If necessary, move hosts with LENA to a separate group or configure other desired KEA tasks using a selection for Windows hosts only. Ensure there are no tasks except for "Databases and modules update task" remaining for hosts with LENA installed in KSC. Option A. Reinstall LENA on hosts to get rid of cached activation tasks. Option B. Remove the problematic cached tasks locally: Stop LENA: # systemctl stop epagent Remove the cached tasks: # rm -rf /var/opt/kaspersky/epagent/tasks/* Start LENA # systemctl start epagent Force synchronization with the host, e.g. by calling klnagchk. # /opt/kaspersky/klnagent64/bin/klnagchk Ensure one task is recieved. # ll /var/opt/kaspersky/epagent/tasks/ Execute "Databases and modules update task" on KSC. Ensure it finishes successfully. Double check locally that the bases are updated. RCA LENA connector that receives the product tasks from KLNagent is only configured to accept valid tasks ant halt synchronization if an invalid task is received. Only "Databases and modules update task" is considered to be valid for certified LENA version. "Activate KEA" task is received or cached first. Connector halts synchronization once it is processed. An update task is never received by the product.

The table below contains the criteria for Kaspersky Security for Microsoft Exchange Servers 9.0 MR6 settings health check. Using the settings as specified in the table ensures meeting the recommended security level of the system. № Parameters (settings) to check Check criterion Expected result 1 Anti-Virus protection for the Transport Hub role 1.1. Anti-Virus protection is enabled In the node Server protection → Protection for the Transport Hub role → Anti-Virus scan settings the Enable anti-virus protection for the Hub Transport role option is selected 1.2. The Delete object action has been set for infected objects In the node Server protection → Protection for the Transport Hub role → Anti-Virus scan settings the Delete object option is selected for infected objects 2 Virus scan of mailboxes 2.1. Scan is enabled In the node Server protection → Protection for the Mailbox role → Anti-Virus scan settings the Enable anti-virus protection for the Mailbox role option is selected 2.2. The Delete object action has been set for infected objects In the node Server protection → Protection for the Mailbox role → Anti-Virus scan settings the Delete object is selected for infected objects 2.3. Periodic scan task run has been configured In the node Server protection → Protection for the Mailbox role → Protection for mailboxes all required mailbox storages are selected (Protected mailbox storages) the task schedule has been defined (Background scan → Schedule) 3 General Anti-Virus protection settings 3.1. Interaction with KSN (KPSN) is enabled for the Anti-Virus module In the node Settings → KSN Settings the I accept the KSN Statement option. Use Kaspersky Security Network or Use Kaspersky Private Security Network (KPSN) option is selected In the node Server protection → Advanced Anti-Virus settings the Use Kaspersky Security Network option is selected 3.2. Scanning of archives and containers is enabled In the node Server protection → Advanced Anti-Virus settings the Scan attached containers/archives option is selected the default value (32) is set for the Scan attached containers/archives with nesting level not higher than setting 4 Anti-Spam and Anti-Phishing scan Anti-Spam parameters are configured 4.1. Anti-Spam is enabled In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Enable anti-spam scanning of messages option is selected 4.2. SCL rating is in use (only if the "Skip" action is selected) In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Add SCL value option is selected for Spam, Potential spam and Blacklisted If mass mailings need to be put into the spam folder: the Add SCL value option is selected for Mass mailing Anti-Phishing parameters are configured 4.3. Anti-Phishing scan is enabled In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Enable anti-phishing scanning of messages option is selected 4.4. SCL rating and PCL rating are in use (only if the "Skip" action is selected) In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Add SCL and PCL rating option is selected for Phishing Parameters for interaction with KSN (KPSN) are configured 4.5. Interaction with KSN (KPSN) for Anti-Spam and Anti-Phishing scans is enabled In the node Settings → KSN Settings the I accept the KSN Statement option. Use Kaspersky Security Network or Use Kaspersky Private Security Network (KPSN) option is selected In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Use Kaspersky Security Network option is selected 4.6. Reputation Filtering service is enabled (only if there is interaction with KSN) In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Use Reputation Filtering option is selected 4.7. Enforced Anti-Spam Updates Service is enabled In the node Server protection → Protection for the Transport Hub role → Anti-Spam scan settings the Use Enforced Anti-Spam Updates Service option is selected 5 Database update and network settings 5.1. Automatic update of anti-virus databases is enabled Recommended interval – 1 hour In the node Updates → Update databases of Anti-Virus → Run mode the Periodically value is set to every hour 5.2. Automatic update of Anti-Spam databases is enabled Recommended interval – 5 minutes In the node Updates → Anti-Spam databases update → Run mode the Periodically value is set to every 5 minutes 5.3. Proxy server has been configured for database update (if update sources are accessed through a proxy) In the node Settings → Proxy server settings proxy server settings have been defined In the node Settings → Connection settings the Use proxy server option is selected 5.4. Proxy server has been configured for KSN and the Enforced Anti-Spam Updates Service (if KSN is accessed through a proxy) In the node Settings → Proxy server settings proxy server settings have been defined the Use a proxy server to access KSN, Enforced Anti-Spam Updates Service, and Kaspersky Lab activation servers option is selected 6 Licensing License key is active In the node Settings → Licensing the license key has an active status

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. If two different update agents on a PC are assigned in different ways: To an administration group. Based on a network location. Which one will have a higher priority for the PC? Among the update agents assigned to administration groups, the one assigned to the administration group, that is closest to the target host in the group hierarchy, has the higher priority. If the update agents are assigned to the same group, they have an equal priority. The priority of update agents assigned based on the network location is equal to the priority of the nearest update agent in the group hierarchy. If two update agents have the same priority, the one, the route to which is closer in the number of passed routers, is selected. If two update agents have the same priority and the network distance to them is the same, the agent is selected randomly.

KATA 4.0/4.1 is compatible with KSMG 2.0, KSMG 1 and KLMS 8.0.3. Second thing to notice is that KSMG integration has a few bugs on KATA side. Thankfully, all known issues are fixed in a PF, which is recommended for all who integrate KSMG/KLMS and KATA4. KATA4.0 Step-by-step guide Download container with fix. file_name : kata_scanner_35f8753e6d.tar.gz md5 : 2adb09c0bd13dfc03c6a5c8980dde4ff container_name: kata_scanner container_version: kata_scanner:35f8753e6d service_name: kataedr_main_1_kata_scanner Copy file kata_scanner_35f8753e6d.tar.gz to KATA CN check md5: md5sum /var/opt/kaspersky/apt/files/kata_scanner_35f8753e6d.tar.gz MD5 should be 2adb09c0bd13dfc03c6a5c8980dde4ff, after that import the container, no need to decompress: docker load < /var/opt/kaspersky/apt/files/kata_scanner_35f8753e6d.tar.gz If the load is successful, the result would be the the container version, like kaspersky/kata/kata_scanner:35f8753e6d Change container tag in /etc/opt/kaspersky/apt-swarm/image_versions.json to the new version (kata_scanner:bb3be18444 -> kata_scanner:35f8753e6d) "kata_scanner": "kaspersky/kata/kata_scanner:35f8753e6d", Update the image used for service kata_scanner by running the command: docker service update kataedr_main_1_kata_scanner --image "kaspersky/kata/kata_scanner:35f8753e6d" To verify that kata_scanner service runs new container, run: docker service ls | grep kata_scanner Sample output, note container version 4up6sm5yetnj kataedr_main_1_kata_scanner replicated 1/1 kaspersky/kata/kata_scanner:35f8753e6d *:8081-8082->8081-8082/tcp КАТА 4.1 Fixing mail processing Step-by-step guide Download container with fix. file_name : kata_scanner_66e20ed.tar.gz md5 : 288ddb650ed9c08ca1fe57e188c41c67 container_name: kata_scanner container_version: 66e20ed service_name: kataedr_main_1_kata_scanner Step-by-step: kata_scanner Download a container. Copy the file kata_scanner_66e20ed.tar.gz to KATA CN. Check md5: md5sum /var/opt/kaspersky/apt/files/kata_scanner_66e20ed.tar.gz MD5 should be 288ddb650ed9c08ca1fe57e188c41c67. After that, load the container, no need to decompress: docker load < /var/opt/kaspersky/apt/files/kata_scanner_66e20ed.tar.gz If the load is successful, the result would be the container version, like Loaded image: kaspersky/kata/kata_scanner:66e20ed Use it to change the container version in /etc/opt/kaspersky/apt-swarm/image_versions.json. Set the correct version: "kata_scanner": "kaspersky/kata/kata_scanner:66e20ed", Confirm that the changes are correct and are not breaking anything: cat /etc/opt/kaspersky/apt-swarm/image_versions.json | python -m json.tool | grep "kata_scanner:" Update the image used for the kata_scanner service with the new version of the container that we have just added: docker service update kataedr_main_1_kata_scanner --image "kaspersky/kata/kata_scanner:66e20ed" Verify that the kataedr_main_1_kata_scanner service runs the new container by running: docker service ls | grep kata_scanner Confirm the new version tag 66e20ed: Sample output, note container version mtgzlqu3beny kataedr_main_1_kata_scanner replicated 1/1 kaspersky/kata/kata_scanner:66e20ed *:8081-8082->8081-8082/tcp Fixing autoprevention rules for composite objects step-by-step guide Download container with fix. file_name : hunts-fixed-prevs.tar.gz md5 : 604d0918ddcb8b91cac694a15d96d501 container_name: hunts_event_processor container_version: 2610c63 service_name: kataedr_main_1_hunts_event_processor Copy file hunts-fixed-prevs.tar.gz to KATA CN (e.g via scp) check md5: md5sum /var/opt/kaspersky/apt/files/hunts-fixed-prevs.tar.gz MD5 should be 604d0918ddcb8b91cac694a15d96d501, after that import the container, no need to decompress: docker load < /var/opt/kaspersky/apt/files/hunts-fixed-prevs.tar.gz If the load is successful, the result would be the the container version, like kaspersky/kata/hunts_event_processor:2610c63 Change container tag in /etc/opt/kaspersky/apt-swarm/image_versions.json to the new version (hunts_event_processor:0e5fabb -> hunts_event_processor:2610c63) "hunts_event_processor": "kaspersky/kata/hunts_event_processor:2610c63", Check that json is changed and valid (outputs the string from previous step if all is ok): cat /etc/opt/kaspersky/apt-swarm/image_versions.json | python -m json.tool | grep 2610c63 Update the image used for service kata_scanner by running the command: docker service update kataedr_main_1_hunts_event_processor --image "kaspersky/kata/hunts_event_processor:2610c63" Expected output "verify: Service converged" To verify that kata_scanner service runs new container, run: docker service ls | grep hunts_event_processor Sample output, note container version r8m0jcrtkiu0 kataedr_main_1_hunts_event_processor replicated 1/1 kaspersky/kata/hunts_event_processor:2610c63 Fixing dashboards step-by-step guide For dashboards, two containers should be replaced: web_backend and clickhouse_metrics_importer. Service name Container name Download link kataedr_main_1_web_backend kaspersky/kata/management/management_ui/web_backend:4e30ad8 https://box.kaspersky.com/f/d66c6aa3ebe1483c9558/?dl=1 kataedr_main_1_clickhouse_metrics_importer kaspersky/kata/clickhouse_metrics_importer:0e5fabc https://box.kaspersky.com/f/fe0e562798fe4d1e9730/ Please replace them both as per instructions above. This cumulative fix container should be applied to all installations. https://box.kaspersky.com/f/d66c6aa3ebe1483c9558/?dl=1 file_name: web_backend_4e30ad8.tar.gz md5: 9aa87ce646c28cc30f5002f837d10104 container_name: web_backend container_version: "kaspersky/kata/management/management_ui/web_backend:4e30ad8" service_name: kataedr_main_1_web_backend Step-by-step: web_backend Download a container. Check md5: md5sum /var/opt/kaspersky/apt/files/web_backend_4e30ad8.tar.gz MD5 should be 9aa87ce646c28cc30f5002f837d10104. After that, load the container: docker load < /var/opt/kaspersky/apt/files/web_backend_4e30ad8.tar.gz If the load is successful, the result would be the container version, like Loaded image: kaspersky/kata/management/management_ui/web_backend:4e30ad8 Use it to change the container version in /etc/opt/kaspersky/apt-swarm/image_versions.json. Set the correct version: "web_backend": "kaspersky/kata/management/management_ui/web_backend:4e30ad8", Confirm that the changes are correct and are not breaking anything: cat /etc/opt/kaspersky/apt-swarm/image_versions.json | python -m json.tool | grep "web_backend:" Reload the docker service with the new version of the container that we have just added: docker service update kataedr_main_1_web_backend --image "kaspersky/kata/management/management_ui/web_backend:4e30ad8" Verify that the kataedr_main_1_web_backend service runs the new container by running: docker service ls | grep kataedr_main_1_web_backend Confirm the new version tag 4e30ad8: Sample output, note container version 5nb5ghavmtl5 kataedr_main_1_web_backend replicated 1/1 kaspersky/kata/management/management_ui/web_backend:4e30ad8 KSMG You should add vacuum command to the crontab and run it every 6 hours Cron scheduler should be added similar to this (under root): For KSMG 2.0.1 there is no need to add this command to cron. KSMG 2.0 $ sudo -i # crontab -e # Run at minute 0 past every 6th hour: 0 */6 * * * /opt/kaspersky/ksmg/libexec/postgresql/psql -h /var/run/ksmg -U kluser -d kata_quarantine -c 'vacuum full;' KSMG 1.1.2.30 $ sudo -i # crontab -e # Run at minute 0 past every 6th hour: 0 */6 * * * /opt/kaspersky/klms/libexec/postgresql/psql -h /var/run/klms -U kluser -d kata_quarantine -c 'vacuum full;'

Hi @Flood and Flood's wife!! Thanks a ton for your answer! Indeed I have Kaspersky Plus on the main one We can't do an OS update due to several reasons. I guess there's not much we can do then ... Thank you! Have a nice day

Im not sure if im misunderstanding this feature or if it's broken? I only want the VPN to work on a certain website, and when I go to Settings > Websites, add my domain there (example.com) and choose to enable VPN, visiting that website doesn't trigger the VPN to turn on at all. I have Kaspersky Plus (unlimited VPN). I have the latest update for Kaspersky VPN v21.24.8.522-2. Split Tunneling is OFF, so no conflictions there. Smart Protection is ON, however the main screen says I need to enable Windows location services and restart (it's disabled in my OS). Do I need to have the VPN connected all the time from the main screen (and it will only affect my website?), or how is this supposed to work exactly?

Hello, @suel25, Update your program to the latest version: Kaspersky Plus