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Showing results for 'update' in content posted in the last year.
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HEUR:Trojan.Script.Generic found in chrome
Dud replied to Dud's topic in Virus and Ransomware related questions
UPDATE: the origin of the threat is quizlet.com (official website). I believe this is likely a slight overreaction from kaspersky as the threat is no more right after my kaspersky updated. -
Bei mir kommen die update sobald die Internetverbindung nach dem Einschalten des PCs da ist
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updating database stopped after module update
demetrio replied to shinmarwan's topic in Kaspersky: Basic, Standard, Plus, Premium
Update settings now -
Being snoozed with inability to recover until entire system reboot/restart.
Flood and Flood's wife replied to CK1's topic in Kaspersky Internet Security
Hello @CK1, Welcome back! Kaspersky Internet Security (KIS) -> is Kaspersky's *old* software - they've been replaced by Kaspersky Standard - Kaspersky is offering a *free* upgrade, Kaspersky Standard can be downloaded from: https://www.kaspersky.com/downloads#update-product & please READ: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ It's (your) choice whether OR not to install / update a new version over the top OR do a clean install, IF doing a clean install - save LICENSE information only, after installing the new software - run a Database update followed by a shutdown - using SHUTDOWN, not Restart & physical-power-on of the computer -> login, *sign-into* the Kaspersky Standard app, so it *synchronises* with (your) MyKaspersky account - subscription/License -> monitor for the original issue? Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋 -
Kaspersky is blocking the update in real time of charts from Binance
mrx78 replied to raul1ro's topic in Kaspersky Security Cloud
Problem still persists on Kaspersky Total Security version 21.3.10.391 (latest) Kaspersky, permanently breaks things on Windows 10 or 11. - I'd added binance.com to trusted websites. ❌ - disabled url checks ❌ - disabled Limiting the measured connections ❌ - disabled insert commands into web traffic ❌ - disabled DOH support over HTTPS ❌ - disabled Monitor only selected ports (disabled all ports for monitoring) ❌ - disabled scanning encrypted connections ❌ - disabled Block connections via SSL 2.0 protocol. ❌ - disabled Decrypt an encrypted connection using a website that uses a home certificate ❌ - disabled Secure traffic in Mozilla apps ❌ - disabled Web Antivirus ❌ - disabled network attack blocker ❌ - disabled firewall ❌ - disabled e-mail antivirus ❌ - exited from Kaspersky Total Security software ❌ - deleted Kaspersky Total Security via KAV Remover ❌ - Chrome v143 doesnt have any extension ❌ - Firefox doesnt have any extension ❌ - Edge successfully loads the page https://www.binance.com/en/trade/BTC_USDT?type=spot Kaspersky trying to inject some code on webpage and binance blocks them to protect user. Here is the errors that chrome gives. *****@*****.tld:117 update cache userBaseInfo undefined 1768086560881 *****@*****.tld:117 update cache accountUserQuoteAssetGet undefined 1768086560961 *****@*****.tld:117 update cache userBaseInfo undefined 1768086609154 *****@*****.tld:117 update cache accountUserQuoteAssetGet undefined 1768086609240 *****@*****.tld:117 update cache userBaseInfo undefined 1768086632008 *****@*****.tld:117 update cache accountUserQuoteAssetGet undefined 1768086632097 *****@*****.tld:117 update cache userBaseInfo undefined 1768086768038 *****@*****.tld:117 update cache accountUserQuoteAssetGet undefined 1768086768200 *****@*****.tld:103 cr00 changed useLanguageList-- unlogin 6AE18507039ADD6A252414EB4AA8C944 true analytics.js:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED gtm.js?id=GTM-M86QHGF:972 Executing inline script violates the following Content Security Policy directive 'script-src 'nonce-b0f2a2e3-5e45-4c5e-b194-396c1ab7457b' 'self' 'sha256-1k5Bw9m9K5kC266wgEQI6l/966AYFocGb8n3vqfP33M=' 'sha256-ArebEu1OuKzyogDfGdnHoTlXs2FtG4UFApOVtwQcY0Y=' 'sha256-Imv8rgvxn2GP4QJH/s+T5I8tEtsRwclyX3+LH36ke+U=' 'sha256-dxRWb87NCxmjmBNw5xAnCdyGF1BT+/Rwfz5Q3IPVN2w=' 'sha256-pDwM8EWjctpZgxxhIK4A0230b/xbz86xLQfbX0HBbMk=' 'sha256-pVP3wiRK6EgotPvbJ2R65xpjHaVawiUq7xpvmES7HRA=' 'unsafe-inline' blob: bnc: data: https://*.saasexch.cc https://*.saasexch.co https://*.saasexch.com https://*.saasexch.info https://*.saasexch.io https://*.wistia.com https://*.wistia.net https://*.zopim.com https://accounts.binance.com https://accounts.google.com https://accounts.google.com/gsi/client https://api.smartling.com https://apis.google.com/js/api:client.js https://appleid.cdn-apple.com https://bat.bing.com https://bin.bnbstatic.com https://cdn.cookielaw.org https://g.alicdn.com https://geolocation.onetrust.com https://googleads.g.doubleclick.net https://h.online-metrix.net https://log.bntrace.com https://maps.googleapis.com https://optimize.google.com https://privacyportal-bn.my.onetrust.com https://public-1306379396.file.myqcloud.com https://public.bnbstatic.com https://src.litix.io https://static-file-1306379396.file.myqcloud.com https://translate.google.com https://translate.googleapis.com https://www.google-analytics.com https://www.google.com https://www.googleadservices.com https://www.googleanalytics.com https://www.googleoptimize.com https://www.googletagmanager.com https://www.gstatic.com'. Note that 'unsafe-inline' is ignored if either a hash or nonce value is present in the source list. The action has been blocked. (anonymous) @ gtm.js?id=GTM-M86QHGF:972 www.googletagmanager.com/:1 Framing 'https://www.googletagmanager.com/' violates the following Content Security Policy directive: "frame-src 'self' blob: bnc: data: https://*.saasexch.cc https://*.saasexch.co https://*.saasexch.com https://*.saasexch.info https://*.saasexch.io https://accounts.binance.com https://accounts.google.com https://accounts.google.com/ https://api.smartling.com https://api.sumsub.com https://bid.g.doubleclick.net https://fast.wistia.com https://fast.wistia.net https://optimize.google.com https://static.zdassets.com https://www.bifinity.com https://www.binance.com https://www.binancecnt.com https://www.google.com". The request has been blocked. Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). analytics.js:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED BTC_USDT?_from=markets:1 Loading the image 'https://bat.bing.com/action/0?ti=137033855&tm=gtm002&Ver=2&mid=db23329f-7814-422e-88a4-4d8e847d347d&bo=1&sid=f6749260ee7511f0a0087dd1120eab06&vid=f674d6a0ee7511f0911c031ff9f6f783&vids=0&msclkid=N&uach=pv%3D10.0.0&pi=918639831&lg=tr&sw=1920&sh=1080&sc=24&tl=90512.07%20%7C%20BTC%20USDT%20%7C%20Bitcoin%20to%20USDT%20%E2%80%93%20Binance%20Spot&kw=Blockchain%20Crypto%20Exchange,%20Cryptocurrency%20Exchange,%20Bitcoin%20Trading,%20Ethereum%20price%20trend,%20BNB,%20CZ,%20BTC%20price,%20ETH%20wallet%20registration,%20LTC%20price,%20Binance,%20Poloniex,%20Bittrex&p=https%3A%2F%2Fwww.binance.com%2Fen%2Ftrade%2FBTC_USDT%3F_from%3Dmarkets&r=https%3A%2F%2Fwww.binance.com%2Fen%2Fmarkets%2Foverview<=739&evt=pageLoad&sv=2&cdb=AQET&rn=552571' violates the following Content Security Policy directive: "img-src 'self' blob: data: https://*.myqcloud.com https://*.saasexch.cc https://*.saasexch.co https://*.saasexch.com https://*.saasexch.info https://*.saasexch.io https://*.wistia.com https://*.wistia.net https://accounts.google.com https://ad.doubleclick.net https://analytics.twitter.com https://api.smartling.com https://bin.bnbstatic.com https://cdn.cookielaw.org https://cdnjs.cloudflare.com https://embedwistia-a.akamaihd.net https://geolocation.onetrust.com https://googleads.g.doubleclick.net https://optimize.google.com https://pixel.mathtag.com https://privacyportal-bn.my.onetrust.com https://public-1259603563.file.myqcloud.com https://public-1306379396.file.myqcloud.com https://public.bnbstatic.com https://public.nftstatic.com https://sensors.binance.cloud https://static-file-1259603563.file.myqcloud.com https://static-file-1306379396.file.myqcloud.com https://t.co https://upload-bnbstatic-com.s3.ap-northeast-1.amazonaws.com https://www.facebook.com https://www.google-analytics.com https://www.google.ae https://www.google.com https://www.googletagmanager.com". The action has been blocked. 373946534/:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED BTC_USDT?_from=markets:1 <meta name="apple-mobile-web-app-capable" content="yes"> is deprecated. Please include <meta name="mobile-web-app-capable" content="yes"> main.ea843735.js:1 Watchman Performance BTC_USDT?_from=markets:1 User declined or dismissed prompt. API exponential cool down triggered. bundle.es5.min.js:2 [GSI_LOGGER]: FedCM get() rejects with NetworkError: Error retrieving a token. (anonymous) @ bundle.es5.min.js:2 analytics.google.com/g/collect?v=2&tid=G-3WP50LGEEC>m=45je6171v889234695z8832196322za20gzb832196322zd832196322&_p=1768087150256&gcs=G111&gcd=13r3r3r3r5l1&npa=0&dma=0&cid=790869115.1768084990&ul=tr&sr=1920x1080&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B143.0.7499.193%7CChromium%3B143.0.7499.193%7CNot%2520A(Brand%3B24.0.0.0&uamb=0&uam=&uap=Windows&uapv=10.0.0&uaw=0&are=1&frm=0&pscdl=noapi&_eu=AAAAAAQ&_s=1&tag_exp=103116026~103200004~104527906~104528500~104684208~104684211~105391253~115938466~115938468~116514482&sid=1768084990&sct=1&seg=1&dl=https%3A%2F%2Fwww.binance.com%2Fen%2Ftrade%2FBTC_USDT%3F_from%3Dmarkets&dr=https%3A%2F%2Fwww.binance.com%2Fen%2Fmarkets%2Foverview&dt=90512.07%20%7C%20BTC%20USDT%20%7C%20Bitcoin%20to%20USDT%20%E2%80%93%20Binance%20Spot&_tu=CA&en=page_view&ep.containerID=GTM-M86QHGF&up.clientID=790869115.1768084990.&tfd=6192:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED o529943.ingest.sentry.io/api/5684836/envelope/?sentry_key=98cacb9d46384ac4abd400761cf7002e&sentry_version=7&sentry_client=sentry.javascript.browser%2F7.38.0:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED main.ea843735.js:1 Watchman Performance The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/symbol-description was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/trade-ui was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-Light.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-Regular.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/widget-common was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-SemiBold.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/kline-ui was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/symbol-description was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/trade-ui was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-Light.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-Regular.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/widget-common was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-SemiBold.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/kline-ui was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. Problem is not Windows or anything then Kaspersky Total Security. Damn. -
activation
Flood and Flood's wife replied to mosh's topic in Kaspersky: Basic, Standard, Plus, Premium
Hello @mosh, Thank you for the images & information! The *image* that shows KAV & KIS subscriptions *appear* to be in the *same* MyKaspersky account - IF that is correct there can *only* be one email address for that account.... Please confirm, are there *two* MyKaspersky accounts? Both Kaspersky Anti-Virus (KAV) & Kaspersky Internet Security (KIS) -> are Kaspersky's *old* software - they've been replaced by Kaspersky Standard - Kaspersky is offering a *free* upgrade, Kaspersky Standard can be downloaded from: https://www.kaspersky.com/downloads#update-product & please READ: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ It's (your) choice whether OR not to install / update a new version over the top OR do a clean install, IF doing a clean install - save LICENSE information only, after installing the new software - run a Database update followed by a shutdown & power-on of the computer. Thank you🙏 Flood🐳+🐋 -
Проблема с обновлением баз антивируса
AlexeyK replied to zzixnxy's topic in Kaspersky: Basic, Standard, Plus, Premium
Похоже на какие-то сетевые проблемы. Посмотрите эти статьи: https://support.kaspersky.ru/kaspersky-for-windows/21.25/troubleshooting/update/13285 https://support.kaspersky.ru/kaspersky-for-windows/21.25/troubleshooting/update/13286 -
Why Kaspersky make it so difficult to take my money?
Yoji posted a topic in Kaspersky: Basic, Standard, Plus, Premium
Hi all.... Just a moan about how shoddy Kaspersky web site is. Signing in via my main PC... Win 11 Pro 25H2 Fully patched... Using MS Edge .. latest version Dont know how it works in other countries... but our Bank cards have an expiry date... and the card I use to pay for Kaspersky expires on 04/26.... and my subscription expires on 26th Apr 2026.. So VERY tight... so I wanted to update it to avoid issues. Signed into "My Kaspersky" and went to update the payment method. 1. Going directly to change payment method, it allows you change details.. but the "Save" button is missing on the screen... so you cant actually update it. 2. If you go to "info" about the payment method first, and THEN go to change details... you DO get the "Save" button at the bottom. 3. So I made the changes... it went through the process with my bank (i.e. I had to authorise a payment of £0.0 via my bank app). 4. then it came back with a red box with a cross (suggesting it had failed) saying the payment method was already present... and when I looked at payment details, it still showed the card expiry date of 04/26. 5. So... just to be sure... I logged out of "My Kaspersky" and logged back in.. and sure enough, payment details now showed the correct/updated expiry date. So all in all... pretty bad experience.. -
Kaspersky Security Center : Databases are outdated
Tahmeed702 replied to Ahmed Rady's topic in Kaspersky Security Center
Dear Concern Please Create a Update Database Task from KSC , then schedule according to your requirements. Regards Ahnaf Tahmeed -
Kaspersky Security Center : Databases are outdated
Ahmed Rady posted a topic in Kaspersky Security Center
Hello, I am facing an issue in Kaspersky Security Center. A large number of managed devices are showing the status "Databases are outdated", even though the update tasks appear to be completed successfully on some devices. Could you please advise on the possible causes of this issue and the recommended troubleshooting steps to resolve it? Environment: Kaspersky Security Center: 15.1 Endpoint Security: 14.0.0.504 Any assistance would be appreciated. -
Frage dazu in wie weit ist das beim gestaffeltem Verteilens eines Update wichtig ob KIS-Lizenz oder einer neuen . Spielt das eine Rolle bei dem verteilen des gestaffelten Update
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Full scan / Quick scan stays at 1% (fixed)
Berny replied to CK1's topic in Kaspersky: Basic, Standard, Plus, Premium
@PoisonMug Just to confirm that my latest Windows Tuesday Update May 12, 2026 didn’t install the KB5083631 preview update. -
Why full scan crashes in black screen 0%
DanteOrienter replied to DanteOrienter's topic in Kaspersky Small Office Security & Management Console
I want to confirm that it was for sure because of SSDFresh. I did another full scan after restart and update drivers. Fully operational... thanks -
Unable to disable Virtualization Based Security (VBS) on Win11 pro
Flood and Flood's wife replied to ArHu's topic in Kaspersky: Basic, Standard, Plus, Premium
Hello @ArHu, Welcome! Which Windows OS version & build - in Windows Search - type WINVER - apen the app, post back the results? Which *options* in About protection through hardware virtualization in Kaspersky applications did you select to *disable* VBS? When ".....it doesn't work" happens -> what happens - what *errors* are displayed - take full-screen-screen-prints & post back, we need to see what (you) see please? Kaspersky Internet Security is Kaspersky's *old* software, it's been replaced by Kaspersky Standard, Kaspersky is offering a *free* upgrade: READ: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ Download is available here: https://www.kaspersky.com/downloads#update-product It's (yr) choice whether OR not to install / update a new version over the top OR do a clean install, IF doing a clean install - use Windows Add & Remove programs to remove Kaspersky Internet Security -> save LICENSE information only, when the uninstall is complete - shutdown the computer using SHUTDOWN, not Restart & power-on by pressing the power-button, login, download & install the new software - run a Database update followed by *another* shutdown & power-on of the computer - login & monitor for the original problem? IF it repeats log the issue with Kaspersky Customer Service (KCS): https://support.kaspersky.com/b2c#contacts, select Email, fill in the template as shown, provide a *detailed-history* *Do NOT use the AI-BOT to submit the incident* Please share the outcome with the Community when it's available? Thank you🙏 Flood🐳+🐋 -
Full scan / Quick scan stays at 1% (fixed)
harlan4096 replied to CK1's topic in Kaspersky: Basic, Standard, Plus, Premium
That’s a Windows Update Preview Update... that's why I try to avoid installing them always... -
Full scan / Quick scan stays at 1% (fixed)
PoisonMug replied to CK1's topic in Kaspersky: Basic, Standard, Plus, Premium
This freezing issue, where quick and full scans hang at 1% and fail to progress, is caused by Windows 11 update KB5083631. Once uninstalled, Kaspersky scans return to normal. For now, the only workaround to resolve the problem is to remove KB5083631 from the system, disable automatic updates, and wait the company investigate the system changes introduced by this KB that are affecting scans and release a fix or update. Alternatively, we may have to wait for Microsoft to release a Windows patch if the issue remains unresolved on their end. -
Is the new Kaspersky Anti-Ransomware Tool for Business 14.0.0.510 not compatible with Windows 10 and/or Avast Free Antivirus?
Andrey Lexikov replied to markinson's topic in Kaspersky Anti-Ransomware Tool
Unfortunately, we couldn't repeat your problem. We have checked different Win10/11 + Avast Premium/Free in upgrade/update scenario 6.6 to KART 14.0. We need your dump and logs, if you can give it to us. -
Is the new Kaspersky Anti-Ransomware Tool for Business 14.0.0.510 not compatible with Windows 10 and/or Avast Free Antivirus?
Andrey Lexikov replied to markinson's topic in Kaspersky Anti-Ransomware Tool
We have checked KART 6.6 update to KART for Business 14 with Avast Premium/Free Security 26.5.10994a on our Win11 physical stand. There is no reproduction of your problem. We will continue to investigate your problem. Can you collect memory.dmp (C:\Windows\) and send it to me, if it exists? Also, it would be nice to collect KART logs. [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\KasperskyLab\protected\KART.14.0\Trace\Default] "TraceFileMaxLevel"=dword:00000320 "TraceFileEnable"=dword:00000001 -
g_objdt.dat taking up 1.16 GB of RAM
Flood and Flood's wife replied to affatube's topic in Kaspersky: Basic, Standard, Plus, Premium
Hello @Zork, You're most welcome! We're delighted to read the first part of the issue is resolved! Well done! 21.3. is *up-to-date* for 21.3 but it's positively medieval, it *should* have been updated to the most current version 21.24 *automatically*, however, oftentimes, when installations go awry that may not happen - as would appear to be what's happened with (yr) Kaspersky software. 21.24 is Kaspersky's new generation software - (you'll) see many changes, it's much more than window-dressing, READ: About Kaspersky solutions & What's new in the latest version of the application remember (refer to the image below) -> in every Kaspersky GUI - a question-mark in the top-right-hand-corner (C) represents a link to HELP documentation AND 21.24 has a SEARCH field (D) -> for best results use simple-search-terms, for example fire will open the Window where the Firewall module can be accessed... Don't mess around with PS, batch-scripts or anything else - do as instructed, either download on top, at the end of that process run a Database update, then shutdown of the machine using SHUTDOWN, not Restart, power-on by pressing the power-button, login, monitor OR do a clean install, IF doing a clean install - save LICENSE information only, after installing the new software - run a Database update followed by a SHUTDOWN & power-on of the computer - login & monitor for the original problem? After the shutdown & bringing the machine back online - at some stage - we would expect seven days max -> a patch may be released to (yr) installation - if all things are progressing normally there should be a notification -> and the action/s (you) need to take -> normally a reboot to apply the patch - image - our installation on patch(a), after receiving notification of an *automatic-update*, a reboot/shutdown applied patch(b) Thank you🙏 Flood🐳+🐋 -
net::ERR_CONNECTION_RESET on VS
Flood and Flood's wife replied to Sergi's topic in Kaspersky Total Security
Hello @Sergi, Welcome! (your) topic is in Kaspersky Total Security section, which Kaspersky software *name* has been updated? Kaspersky Total Security is Kaspersky's *old* software, it's been replaced by Kaspersky Plus, Kaspersky is offering a *Free-like-for-like* upgrade: READ: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ Download is available here: https://www.kaspersky.com/downloads#update-product it's (yr) choice whether OR not to install / update a new version over the top OR do a clean install, IF doing a clean install - save LICENSE information only, after installing the new software - run a Database update followed by a shutdown & power-on of the computer - login & monitor for the original problem? IF it repeats log the issue with Kaspersky Customer Service (KCS): https://support.kaspersky.com/b2c#contacts, select Email, fill in the template as shown, provide a *detailed-history* *Do NOT use the AI-BOT to submit the incident* Please share the outcome with the Community when it's available? Thank you🙏 Flood🐳+🐋 -
g_objdt.dat taking up 1.16 GB of RAM
Flood and Flood's wife replied to affatube's topic in Kaspersky: Basic, Standard, Plus, Premium
Hello @Zork, Welcome! Absolutely positive - IF that's not happening with (your) installation something has gone amiss & needs to be managed manually to rectify & get back to *normal*: Hack - what do you mean? It's housekeeping. Disable Self-Defense in the Kaspersky product, then exit Kaspersky product and delete the files. Then shutdown the computer using SHUTDOWN, not Restart, power ON by pressing the Start-button, login, check if the issue is resolved OR run the computer in SAFE-MODE & delete the files, then shutdown the computer using SHUTDOWN, not Restart, power ON by pressing the Start-button, login, check if the issue is resolved? ALSO - which version of Kaspersky is *actually* installed? IF it's 21.3 it's outdated!! In Windows Taskbar *Hidden-icons*, rightclick the Kaspersky icon, select About? Kaspersky is up to 21.24 - which is what should be installed - IF (yr) software requires updating, use: https://www.kaspersky.com/downloads#update-product - it's (yr) choice whether OR not to install / update a new version over the top OR do a clean install, IF doing a clean install - save LICENSE information only, after installing the new software - run a Database update followed by a shutdown & power-on of the computer - login & monitor for the original problem? IF it repeats log the issue with Kaspersky Customer Service (KCS): https://support.kaspersky.com/b2c#contacts, select Email, fill in the template as shown, provide a *detailed-history* -> select (yr) Kaspersky software from the drop-down-list (A) *Do NOT use the AI-BOT to submit the incident* Please share the outcome with the Community when it's available? Thank you🙏 Flood🐳+🐋 -
Can You try to download from here? https://www.kaspersky.com.au/downloads#update-product
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una duda, cuando istlas el update encima de la version actual que tienes, sin desintalaar la anterior, no se te rempe la extension de kaspersky en edge?, porque a mi me pasaba, y por eso opte por esperar el update.
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Bugs or strange Kaspersky behavior
AlphariusXXI posted a topic in Virus and Ransomware related questions
This is the second time I've encountered a problem with a quick check, the first time, during a quick check, some red object was found that was simply ignored, not deleted, not quarantined, but simply ignored, subsequent quick scans and 2 full scans did not detect any viruses that day. Today, a quick scan detected two objects that were deleted. It's unclear what these objects were; there's no indication they were even detected in the history, and they weren't quarantined so I cannot see what objects kaspersky deleted, the full scan I ran afterwards found nothing. Moreover, this behavior of the antivirus began after a recent update; I had never had anything like this before. -
Не удаётся подключить оффлайн-обновления KESL 12.4 (Directory source)
nograymouse posted a topic in Kaspersky Endpoint Security для бизнеса
Здравствуйте. Используется Kaspersky Endpoint Security for Linux 12.4.0-1225 в Astra Linux. Не удаётся подключить оффлайн-обновления баз через локальный источник (Directory). Обновления были скачаны через Kaspersky Update Utility с выбором продукта Kaspersky Endpoint Security for Linux 12.4 (Linux). При попытке настройки: kesl-control --set-settings UpdateSourceSettings.SourceType=Directory kesl-control --set-settings UpdateSourceSettings.Directory=... обновление не выполняется. Прошу: Указать, какой именно пакет должен формироваться в Kaspersky Update Utility для Linux Endpoint Security