Search the Community

Dass Update Plus würde die Version 21.25.7.504(a) tragen und ist die aktuellste. Würde einfach nochmals wie Vorgeschlagen oben in den Beiträgen die Version runterladen und Darüberinstallieren lassen.

hold on ... the issue fixed it self update is working now thank you for you assistance @harlan4096

My Kaspersky VPN recently updated itself. I was alerted to this by it asking me to accept the terms and conditions again. I then found a few disturbing changes : 1. It automatically changed my settings to accept KSN (which was previously disabled). 2. The other problem was a BIG one because I didn't spot it immediately, and therefore had my privacy breached ... IT FAILED TO HIDE MY IP AND LOCATION! I immediately logged a support ticket, and while I was waiting for a reply, I disabled my IP6 settings in my network adapter. This stopped the problem, so the automatic updated had caused the app to leak IP6 information, and thereby disclosed my IP4 address and location. When support wrote back, they advised me to remove the VPN with Kavremvr.exe and reinstall the VPN software. This has now fixed the IP6 leaking problem, BUT I RECOMMEND THAT YOU ALWAYS CHECK YOUR IP ADDRESS WHEN YOU NOTICE AN AUTOMATED UPDATE. I have asked Kaspersky to investigate the automatic update process to avoid this in the future.

Hum ok... try to add this server to the update settings: https://s00.upd.kaspersky.com Once added, place the new server on top, and enable it. Are You using a VPN? What is your nationality? What is your current location?

after Kaspersky updated its module, the database update stopped working give me " not run " status i tried several ways like disabling game mode , disable proxy and nothing works

So die exe. gestartet, " Blut und Wasser geschwitzt " dass alles reibungslos funktioniert. Scheint funktioniert zu haben. Frage mich nur, was ist bei mir schiefgelaufen das das Update nicht selbständig installiert wurde.

@Schulte Diese Datei finde ich nicht. Ich finde als Ordner Kaspersky21.24 Die AVP21.24\Temp gibt es nicht. Auch nicht setup. Das habe ich in My Kaspersky gefunden: Wir haben 1 Update für Ihr Programm gefunden Installieren Sie die Updates lokal auf dem Gerät. Informationen über die genaue Anzahl der Updates sind im Programm verfügbar. Die Anzahl der verfügbaren Updates wird verzögert ermittelt und kann sich von der Anzahl der im Programm verfügbaren Updates unterscheiden. Die Anzahl der Updates wird für das Benutzerkonto mit Administratorrechten ermittelt und kann für andere Benutzerkonten auf dem Gerät abweichen. Lokal auf dem Gerät beheben Finde aber nichts und weis nicht wie ich vorgehen soll.

@Kiki25 Welcome The WireGuard option wll be available in a future update.

Update Mai 2026 Die Möglichkeit, Kaspersky VPN auf dem Router zu installieren, ist zurück. Über das "My Kaspersky"-Konto kann wieder eine Konfigurationsdatei erstellt und heruntergeladen werden. Zunächst für OpenVPN, in den nächsten Monaten soll zusätzlich WireGuard unterstützt werden. Router support recovery

Bei mir ist es immer noch die 21.24.8.522(b) Obwohl irgendwann kam eine Meldung - Update steht bereit. Da ich am arbeiten war , habe ich nicht reagiert und die Meldung verschwand.

I don't think it is because AI implementation, since that tech has been there for years. For the 2nd questions, You can try to Export You configuration settings, also during uninstallation, You are requested to keep some data also. Have You tried to update via running the new version installer and overwriting the current version? I will keep all the settings.

A new version is downloaded automatically through data update search. I don't know why but in my long experience, I've been getting a frustration when It comes to face this reported unknow problem regarding scans not being registered or saved upon finished many times before. In my last threat I've really thought by uninstalling old Kaspersky Internet Security components brought along years before were causing the cullprit. I've thought wrong again. Tonight another version is being prepared to be downloaded after running automatic data bank update, making my bug free Kaspersky Standard 21.24.8.522(b) that have been working fine for 3 months and not demonstrating the bug I've being tormented in the previous versions untill Kaspersky Standard 21.25.7.504(a) came along. The annoying bug is brought back, forcing me to manually uninstall once more this year, download the executable through My Kaspersky, install back and pass another hour testing If scans are being registered or saved upon finished and check If this bug have been resolved which so far It have.🙏 So I leave this unfortunate letter regarding these automated converting mecanism when new Kaspersky Standard versions are ready to replace the current version which can leave or generate unknow or existing problems. I can't even tell If this is an issue with the A.I. implementation or a human error but It bothers me alot to remove my protection and install all back to ficando this unbelivable problem. Another line of thought but how can I keep all the registration in the report segment from previous antivirus versions when I completely uninstall and fresh install the same Live se on the same device? I'm also hope in future version in another next 3 months does not desengage this bizarr behavior.

Patch "A" voor Kaspersky MR25 (21.25.7.504) wordt momenteel uitgerold. De automatische update wordt geleidelijk aan vrijgegeven.

Please note that version 2.6.0.785 of Kaspersky Industrial CyberSecurity for Nodes reached end of support on April 4, 2026. The preliminary end date of the database and module updates for this version is October 4, 2026. Without these updates, the application will no longer be able to detect new threats or provide effective protection against them. We recommend updating to the latest application versions: 4.0.0.236 and 4.5.0.637. We’ve also published security advisories for KICS for Nodes 2.6.0.785. It is especially important to update as soon as possible if this version is used in a critical infrastructure environment. If you need assistance or consultation regarding the KICS update, please contact us.

Hallo Zusammen, für diejenigen, die KSMG oder eine der anderen genannten Lösungen im Einsatz haben: OpenSSL library update This week, the OpenSSL library used in our email and web traffic protection solutions will be updated to a new version. For the changes to take effect, a reboot will be required (you will see a notification in the application web interface). The reboot can be performed at any convenient time when traffic is at its lowest. Until then, the applications will continue running with the previous library version without any loss of functionality. Traffic processing will be interrupted only during the server reboot. Please restart the cluster nodes one at a time. The update will affect the following applications: — Kaspersky Secure Mail Gateway 2.0 — Kaspersky Secure Mail Gateway 2.0 MR1 — Kaspersky Secure Mail Gateway 2.1 — Kaspersky Secure Mail Gateway 2.1.1 — Kaspersky Secure Mail Gateway 3.0 — Kaspersky Web Traffic Security 6.1 — Kaspersky Web Traffic Security 6.2 — Kaspersky Security for Linux Mail Server 10 Viele Grüße Alex

Quick update, still not fixed. @kaspersky any fix inc?

Похоже на какие-то сетевые проблемы. Посмотрите эти статьи: https://support.kaspersky.ru/kaspersky-for-windows/21.25/troubleshooting/update/13285 https://support.kaspersky.ru/kaspersky-for-windows/21.25/troubleshooting/update/13286

Hallo @Retrolenk, ich teile @Longlifes Bedenken bezüglich der Datenbankupdates. Die 2010 wirst Du wohl nicht mehr aktiviert und in einen nutzbaren Zustand bekommen. Ich habe gerade die Update-Dateien der alten Versionen durchforstet. Letztmalig taucht XP bei der 2019 auf. Vielleicht kannst Du die Aktivierung damit versuchen, allerdings könnte der Code zu alt sein. Es werden zwei Downloads angeboten: - die 19.0.0.1088, dafür muss Deine CPU aber die SSE2-Befehlssätze unterstützen. - die 18.0.0.405, gibt es aber nicht auf Deutsch. Vielleicht geht ja Englisch? SSE2 wird nicht benötigt. KL product builds Theoretisch könnte die Version noch funktionieren, den letzten Patch gab es aber schon 2022.

https://www.kaspersky.com.au/downloads#update-product Select Your product and download. KPremium: kaspersky4win202121.25.7.504en_46419.exe

A kaspersky já a foi boa. Estou viajando pelos eua e não consigo atualizar meu antivirus. Tentei enviar duas vezes o formulario do site e nada. Tentei ligar para o telefone de suporte no brazil 551142801773 e nada. Sera que por sinal de fumaca alguem atender. Estou muito frustrado. Eles vendem uma licença nova por 95 e a atualziação por 219, alguém ja viu isso a atuaização custar mais caro que o produto novo? Kaspersky used to be good. I’m traveling in the United States and I can’t update my antivirus. I tried submitting the form on the website twice and got no response. I also tried calling the support phone number in Brazil (+55 11 4280-1773) and nothing. At this point, maybe someone will answer through smoke signals. I’m very frustrated. They sell a new license for 95, but the renewal costs 219. Has anyone ever seen a renewal cost more than a brand-new product?

Und bei den Gründen schweigt sich KL, gegenüber mir zumindest, ziemlich aus. 🙃 Die 25er habe ich gleich bei Bekanntwerden manuell installiert, somit kann ich nichts dazu sagen, wie es mit dem Update aussieht. Edith meint noch: Den Patch a habe ich heute erhalten.

Ich habe die Plus-Version und WIN 11 und bisher auch kein automatisches Update auf die 21.25.7.504 bekommen. Hab es dann manuell gemacht.

Frage dazu in wie weit ist das beim gestaffeltem Verteilens eines Update wichtig ob KIS-Lizenz oder einer neuen . Spielt das eine Rolle bei dem verteilen des gestaffelten Update

Olá equipa da Kaspersky e todos os usuários de quem gostamos muito da Kaspersky, Sou do tempo onde o Kaspersky quando apanhava algo, chiava como um porco! Muitos se lembrarão desse pormenor engraçado. Por primeira vez o suporte ao cliente não funcionou no meu ponto de vista, como devia. Tentei explicar da melhor forma possível tudo, compreendendo de ante mão o que o Kaspersky neste momento pode ou não fazer, sei disso. Vou explicar então da melhor forma possivel: Tenho o browser Brave 1.90 no meu laptop, que passei a usar mais devido ao problema do Chrome com uma IA descarregada no meu pc sem consentimento. Sempre que faço update ao meu Kaspersky, as vezes desinstalo de raiz, limpando tudo bem e instalo novamente, de seguida testo se tudo esta a funcionar bem usando o teste Eicar. E usando o teste tudo é detectado sem problemas, usando o browser da Brave. Adquiri recentemente o Brave Origin, que se encontra em estado Beta neste momento, e antes de o usar com alguma regularidade, faço testes, incluindo o Eicar. Mas no teste do Eicar o meu Kaspersky não detecta nada, simplesmente passa. O meu pensamento foi, se um virus de eicar passa, imagino o resto? Sei que na mesma o System Watcher vai olhar por mim, mas sempre é bom ele ficar barrado a primeira. Contactei o apoio no sentido de perceber o porque deste comportamento, e obtive a resposta que o Kaspersky não trabalha com esse browser. Eu entendi o que o tecnico quis dizer, mas no meu caso não estava a falar da extensão, sei perfeitamente que ela não funciona no Brave. Mas o filtro de detenção sim funciona, no Brave normal ele detecta tudo, menos no Brave Origin. Esse ticket foi fechado, apesar da minha insistência em explicar tudo bem e compreendendo de ante mão o que o Kasperksy pode ou não pode fazer. Numa segunda tentativa, um tecnico do apoio com o nome Fernando, compreendeu tudo bem e tentou ajudar-me. Deu-me os passos certos para realizar uma gravação de video, mais info detalhado do meu sistema, para ele me puder ajudar melhor. Fiz isso, gerando um video+info com 200mb e mandei para a Kaspersky. Mas o meu espanto foi que esse ticket tambem foi fechado sem me darem uma razão plausivel, sem me ajudarem em nada. Por primeira vez tive esta experiencia ruim do serviço de atendimento. O Fernando foi o unico que foi 5****+, e um outro de Daniel foi uma desgraça, mandou a mesma resposta duas vezes igual. Acho que a Kaspersky tem de rever melhor estas situações, pois vocês tem o melhor antivírus do mercado, quer em detenção, quer pela qualidade da equipa GReAT. E o suporte não esta a acompanhar essa qualidade. Já agora, se alguem souber a resposta do meu problema acima, gostaria ter alguma opinião sobre o assunto. Muito obrigado!

@PoisonMug Just to confirm that my latest Windows Tuesday Update May 12, 2026 didn’t install the KB5083631 preview update.