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Hallo, nach dem Update sind alle Favoritenserver weg, nur noch 86 da, kein DOUBLE VPN mehr und auch die anderen Funktionen wie privater DNS, Trackingschutz etc. sind weg, dazu ist die Downloadgeschwindigkeit auf die Hälfte reduziert, über das Update hatte ich schon im englischen Forum gerade gelesen, ist für mich eine Frechheit. Soll das so bleiben ???????????????, dann mal frohe Weihnacht, dann kann man ja gleich zur Freeware greifen. Wird wohl bei Nichtänderung ein neuer Provider gesucht. Da gibt es ja genug.

I was in touch with Kaspersky about this issue. I asked if there was a simple work-around rather than having to re-install Kaspersky following a failed connection to the Smart Home Monitor . Manz, the Customer Service representative came up with the following suggestion. After a system restart or full shutdown, exit Kaspersky (right click the Kaspersky icon in the taskbar and select Exit), then re-start Kaspersky. This worked for me. He also said that a fix was being worked on and hoped it would be in the next update. Seems a satisfactory workaround until it is fixed permanently.

@MarkoStm Welcome. Run [taskmgr] → Details → Right click 'avp.exe' → Priority Also, please upgrade for free to Kaspersky Standard Please proceed with an on top installation , update databases + reboot shut down, Kaspersky Standard will import your Kaspersky Internet Security license and settings.

Dear Kaspersky Technical Support Team, I am currently using Kaspersky Endpoint Security (KES) to manage our server environment. Recently, I observed some unexpected behavior while executing a local PowerShell script (test.ps1) on one of our managed hosts. I would like to clarify how KES handles local scripts and verify some network activity. 1. Automated Script Execution in Remote/Sandbox Environments When a local PowerShell script is executed, does Kaspersky Endpoint Security (via KSN or Advanced Threat Prevention) upload the script or its metadata to Kaspersky’s cloud infrastructure for analysis? Specifically, if the script contains network-outbound logic (e.g., API calls via Invoke-RestMethod), is it possible that the script is being executed or "detonated" within a Kaspersky sandbox environment, causing the API calls to originate from a non-local IP address? 2. IP Address Verification During our security audit, we detected outbound connections to the following IP address: IP Address: 79.104.209.194 Port: 443 / 13111 Could you please confirm if this IP belongs to the Kaspersky Security Network (KSN) or any official Kaspersky update/analysis servers? We need to verify if this is legitimate traffic or an unauthorized lateral movement attempt. 3. Context of the Issue We received automated alerts from our internal API (triggered by the script) that originated from an unrecognized environment. We suspect that KES might be performing a "Cloud Sandbox" analysis which triggered the script's logic externally. I look forward to your technical clarification on these points to help us refine our security policies.

@sebgc Please proceed with an on top installation and update databases + reboot shut down , Kaspersky Plus will import your KTS license and settings.

Hello @efearin, Welcome! Which region are (you) physically located in? Which VPN version is installed for Windows and for Android? READ: Update to the Latest Version for Smooth VPN Performance Have (your) network devices been physically reset? Have the Windows & Android devices been fully shutdown & manually powered ON? Is a proxy being used? IF 'yes' -> check if proxy server connection settings are correct? READ: "Unable to connect to the VPN provider" error in Kaspersky VPN Secure Connection for Android & Known issues in Kaspersky VPN Secure Connection for Android, Why won’t my VPN connect? Common VPN problems and how to fix them IF issues persists -> please reach out to Kaspersky Customer Service (KCS): https://support.kaspersky.com/b2c#contacts, select Email, fill in the template as shown: *Do NOT use the AI-BOT to submit the incident* Please share the outcome with the Community when it's available? Thank you🙏 Flood🐳+🐋

Ich starte immer wieder mal ein Datenbank-Update von Hand. Das ging bisher immer recht schnell und war in weniger als einer Minute abgeschlossen. Unter Quelle wurde da gerade aktuell folgendes angezeigt: Quelle: https: //s03.upd.kaspersky.com/ Letzte Woche, am Freitag habe ich dann bemerkt, dass sich was geändert hat, die Quelle variierte ständig und es dauerte auch insgesamt mehr als 3 Minuten. Das blieb so bis heute. ( Ich habe diesen Ablauf als MP4-Video aufgenommen, kann das aber leider hier nicht einfügen) Nach dem Update wurde dann auch immer angezeigt, dass die Datenbanken jetzt aktuell sind. Also alles gut. Heute, kurz vor mittag hatte ich dann die Warnmeldung auf dem Schirm, dass die Datenbank seit 10 Tagen nicht aktualisiert wurden. Frage: Was habe ich da in den letzten Tagen aktualisiert? Ich muss betonen, das ich in dieser Zeit an keinen Einstellungen "rumgedreht" habe. Ich war das wirklich nicht, ich schwör'!!! Jetzt war auch wieder die o.g. Quelle da und es lief auch wieder recht zügig, plus dem etwas mehr für die 10 Tage ohne Update. Eine anschließende vollständige Untersuchung hat keine Probleme angezeigt. Trotzdem habe ich ein ungutes Gefühl. War das nur bei mir so? P.S. Ich habe leider erst morgen gegen 11:00 wieder die Gelegenheit hier ins Forum reinzuschauen. asbachuralt

Earlier today my Kaspersky Plus got auto-updated to version 21.23.6.614. Since then the Outlook add-in makes Outlook crash every time I send an email. Using Outlook is simply impossible, which questions the Kaspersky's product value for mail security. If relevant, Outlook version is 2510 build 19328.20158. Is this a bug or is there some solution/workaround?

Hello @Jassie_Dave, Welcome back & Happy 2026!! KPM appears to no longer be distributed via GetApps (the Xiaomi app store), please read: How to install or update Kaspersky apps for Android in 2026, source KPM from: Samsung Galaxy Store Huawei AppGallery Vivo V-Appstore (ioo) Huawei would be the closest available (to Xiaomi), however - when we check Huawei there's no KPM. That leaves Samsung & OR the .apk... The current KPM version is: 9.2.115.11, with an *updated* date of 19th March, 2026 - -> the existing documentation doesn't show any updates more current than: September 24, 2025 - Android, About Kaspersky Password Manager & no version & or patch information. If Samsung & OR the .apk are not an option please reach out to: https://support.kaspersky.com/b2c#contacts, select Email, fill in the template as shown: *Do NOT use the AI-BOT to submit the incident* Please share the outcome with the Community when it's available? Thank you🙏 Flood🐳+🐋

After recent update, the full scan triggered many more trojans compare to last full scan. It is one of the example. uploaded to virustotal, only kaspersky and rising are positive. https://www.virustotal.com/gui/file/41c7bf31980b3932af31694e9be105b38361a41001b2ef6b44d658a7ff6c53f2/detection

This folder on a particular server ins consuming 10gb, is this normal? On other endpoints with Kaspersky installed this folder doesn't even exist. What is this about? Anything related to dump files? Thanks

Добрый день! Имеется mint 22.2. При попытке запустить утилиту через графику возникает ошибка: Fatal: This application failed to start because it could not find or load the Qt platform plugin "xcb" in "". Available platform plugins are: xcb. Reinstalling the application may fix this problem. Aborted (core dumped) Куда копать?

Hello @Juliammm, Welcome! Logging into (your) MyKaspersky account is different to logging into the Kaspersky Support Forum. What is the ERROR-message? For the logging into (your) MyKaspersky account is it from the installed Kaspersky application OR via a browser? IF it's 'browser' - try another browser. Make sure Windows OS is *updated* to the latest version & build -> Select Start , go to Settings Update & Security Windows Update > select Check for Windows updates? IF it's via the Kaspersky application, shutdown the computer using SHUTDOWN, not Restart, power ON by pressing the power-button, login to the computer, recheck IF (you) can login to the MyKaspersky account? IF the 'unable to log into MyKaspersky account' issue persists, please log a request with Kaspersky Customer Service: https://support.kaspersky.com.br/b2c/br#contacts, on the support page select Email, fill in the template as shown, please provide a *detailed-history*, please do not select the AI-Bot to submit the request: Also Kaspersky Customer Service will assist if the purchase needs to be canceled. Thank you🙏 Flood🐳+🐋

Lost connection yesterday too, lost access to wireguard, hope something new update from kas

Is there an economical solution for that? (Kaspersky Premium)

Hallo Zusammen, für diejenigen, die KSMG oder eine der anderen genannten Lösungen im Einsatz haben: Update of the OpenSSL library In the next few days a database update in our email and web traffic protection solutions will update the OpenSSL library to a newer version. The update will be delivered step by step. The publication started on September 18. A reboot will be required for the changes to take effect. You will see the request to reboot in the web interface of the application. Traffic processing will only be interrupted when the server is rebooted. Please reboot the cluster nodes one by one. The update concerns: — Kaspersky Secure Mail Gateway 2.0 — Kaspersky Secure Mail Gateway 2.0 MR1 — Kaspersky Secure Mail Gateway 2.1 — Kaspersky Secure Mail Gateway 2.1.1 — Kaspersky Web Traffic Security 6.1 — Kaspersky Security for Linux Mail Server 10.0 Viele Grüße Alex

I bought Kaspersky Plus for my laptop. While the subscription is still running, I upgraded the same laptop to Windows 11 and everything in the laptop was deleted. How can I continue with the same subscription in the new Windows 11?

Hi everyone, sharing a new update with some findings that might help identify what's happening. While trying to reactivate my subscription, the app itself recognized that I already have an active purchase. When I tapped OK to proceed, I immediately received this error: "Cannot connect to My Kaspersky. Please contact Kaspersky Customer Service and provide error code: 39" I'm attaching the screenshots so you can see exactly what's happening. It seems like the app can see the subscription on Apple's side but something is blocking the connection to Kaspersky's servers. I also found another user on the Apple App Store with the exact same Error Code 39, and Kaspersky's own team confirmed it was a technical issue on their end. Hopefully this helps narrow down the problem! Happy to provide any additional information needed 🙏 Active ticket: INC000018253598 Reference ticket (2025): INC000017369236

Hallo Zusammen, für das KSC 15.1 für Windows steht inzwischen Update 2 zur Verfügung - Version 15.1.0.22239. KSC15.1 Update 2 - Version 15.1.0.22239 Vollständiger Support - 15. September 2027 Eingeschränkter Support - 15. September 2028 Infos https://support.kaspersky.com/de/ksc/15.1 Download https://support.kaspersky.com/de/dl_ksc Online-Hilfe https://support.kaspersky.com/de/ksc/15.1/5022 Neuerungen https://support.kaspersky.com/de/ksc/15.1/12521 Systemanforderungen https://support.kaspersky.com/de/ksc/15.1/96255 Eine Neuerung, die nicht in der Liste steht: Nun lässt sich nach "Windows Server 2025" filtern. Grüße Alex

Thank you for getting back to me... I appreciate it.. So there's nothing I can do about this then from what you said? It's interesting I can get Total Security to work, but once I try one of the new-product installs it searches for an updated version and then installs that. I will say that I never was upgraded to the other AV you guys were pushing out to all USA users, and I actually just recently got a new Update to Kaspersky Premium with AI integration, a month or so ago (I thought it was actually upgrading me to the other AV, but nope), all without using a VPN, so my setup was working great.... BUt now idk... I will try installing these on a new machine as well as another install of Windows, but it makes me wonder what it could be? Is it actually a USA problem? I would think with a VPN to UK it wouldn't be an issue then. I also tried VPNing into Mexico. Should I maybe try uninstalling Total Security again? The issue happened BEFORE I even installed Total Security, but I had the other AV protecting my computer at the same time, so I doubt that's the issue, especially since Kaspersky products should just upgrade to the latest and remove the old versions, which is how I've always seen it done when installing a new version. I don't want to believe that it wouldn't install at all because of Total Security(it should just upgrade it, no?) and the other AV it asks to uninstall, but when I first installed the other AV, it was a limited copy, so I assume Kaspersky would act the same or something ? The thing that bothers me is that I'm using installs that I had in my download's folder for 2 years (January 2024), when I first Installed Premium, which clearly worked, so my assumption I that when it says "Searching for newer Updates" something in the system is doing something when installing. I will say that I think the install fails at different points. I recall that I think I missed the first install fail% or that it was about 14%. Then I saw it go to about 35% Then 42?% The last one looked to be 51%. There were a few that I'm sure I missed because I had gone away and didn't watch it, or for the ones I saw I might have looked away and not seen it go up anymore, so . At first I wasn't sure if I just wasn't properly paying attention because I wasn't watching it, but it definitely looks to be going up in % before failing. I might keep trying to see if it somehow will complete, but it's a very weird situation.

Problem still persists on Kaspersky Total Security version 21.3.10.391 (latest) Kaspersky, permanently breaks things on Windows 10 or 11. - I'd added binance.com to trusted websites. ❌ - disabled url checks ❌ - disabled Limiting the measured connections ❌ - disabled insert commands into web traffic ❌ - disabled DOH support over HTTPS ❌ - disabled Monitor only selected ports (disabled all ports for monitoring) ❌ - disabled scanning encrypted connections ❌ - disabled Block connections via SSL 2.0 protocol. ❌ - disabled Decrypt an encrypted connection using a website that uses a home certificate ❌ - disabled Secure traffic in Mozilla apps ❌ - disabled Web Antivirus ❌ - disabled network attack blocker ❌ - disabled firewall ❌ - disabled e-mail antivirus ❌ - exited from Kaspersky Total Security software ❌ - deleted Kaspersky Total Security via KAV Remover ❌ - Chrome v143 doesnt have any extension ❌ - Firefox doesnt have any extension ❌ - Edge successfully loads the page https://www.binance.com/en/trade/BTC_USDT?type=spot Kaspersky trying to inject some code on webpage and binance blocks them to protect user. Here is the errors that chrome gives. *****@*****.tld:117 update cache userBaseInfo undefined 1768086560881 *****@*****.tld:117 update cache accountUserQuoteAssetGet undefined 1768086560961 *****@*****.tld:117 update cache userBaseInfo undefined 1768086609154 *****@*****.tld:117 update cache accountUserQuoteAssetGet undefined 1768086609240 *****@*****.tld:117 update cache userBaseInfo undefined 1768086632008 *****@*****.tld:117 update cache accountUserQuoteAssetGet undefined 1768086632097 *****@*****.tld:117 update cache userBaseInfo undefined 1768086768038 *****@*****.tld:117 update cache accountUserQuoteAssetGet undefined 1768086768200 *****@*****.tld:103 cr00 changed useLanguageList-- unlogin 6AE18507039ADD6A252414EB4AA8C944 true analytics.js:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED gtm.js?id=GTM-M86QHGF:972 Executing inline script violates the following Content Security Policy directive 'script-src 'nonce-b0f2a2e3-5e45-4c5e-b194-396c1ab7457b' 'self' 'sha256-1k5Bw9m9K5kC266wgEQI6l/966AYFocGb8n3vqfP33M=' 'sha256-ArebEu1OuKzyogDfGdnHoTlXs2FtG4UFApOVtwQcY0Y=' 'sha256-Imv8rgvxn2GP4QJH/s+T5I8tEtsRwclyX3+LH36ke+U=' 'sha256-dxRWb87NCxmjmBNw5xAnCdyGF1BT+/Rwfz5Q3IPVN2w=' 'sha256-pDwM8EWjctpZgxxhIK4A0230b/xbz86xLQfbX0HBbMk=' 'sha256-pVP3wiRK6EgotPvbJ2R65xpjHaVawiUq7xpvmES7HRA=' 'unsafe-inline' blob: bnc: data: https://*.saasexch.cc https://*.saasexch.co https://*.saasexch.com https://*.saasexch.info https://*.saasexch.io https://*.wistia.com https://*.wistia.net https://*.zopim.com https://accounts.binance.com https://accounts.google.com https://accounts.google.com/gsi/client https://api.smartling.com https://apis.google.com/js/api:client.js https://appleid.cdn-apple.com https://bat.bing.com https://bin.bnbstatic.com https://cdn.cookielaw.org https://g.alicdn.com https://geolocation.onetrust.com https://googleads.g.doubleclick.net https://h.online-metrix.net https://log.bntrace.com https://maps.googleapis.com https://optimize.google.com https://privacyportal-bn.my.onetrust.com https://public-1306379396.file.myqcloud.com https://public.bnbstatic.com https://src.litix.io https://static-file-1306379396.file.myqcloud.com https://translate.google.com https://translate.googleapis.com https://www.google-analytics.com https://www.google.com https://www.googleadservices.com https://www.googleanalytics.com https://www.googleoptimize.com https://www.googletagmanager.com https://www.gstatic.com'. Note that 'unsafe-inline' is ignored if either a hash or nonce value is present in the source list. The action has been blocked. (anonymous) @ gtm.js?id=GTM-M86QHGF:972 www.googletagmanager.com/:1 Framing 'https://www.googletagmanager.com/' violates the following Content Security Policy directive: "frame-src 'self' blob: bnc: data: https://*.saasexch.cc https://*.saasexch.co https://*.saasexch.com https://*.saasexch.info https://*.saasexch.io https://accounts.binance.com https://accounts.google.com https://accounts.google.com/ https://api.smartling.com https://api.sumsub.com https://bid.g.doubleclick.net https://fast.wistia.com https://fast.wistia.net https://optimize.google.com https://static.zdassets.com https://www.bifinity.com https://www.binance.com https://www.binancecnt.com https://www.google.com". The request has been blocked. Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). Failed to execute 'postMessage' on 'DOMWindow': The target origin provided ('<URL>') does not match the recipient window's origin ('null'). analytics.js:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED BTC_USDT?_from=markets:1 Loading the image 'https://bat.bing.com/action/0?ti=137033855&tm=gtm002&Ver=2&mid=db23329f-7814-422e-88a4-4d8e847d347d&bo=1&sid=f6749260ee7511f0a0087dd1120eab06&vid=f674d6a0ee7511f0911c031ff9f6f783&vids=0&msclkid=N&uach=pv%3D10.0.0&pi=918639831&lg=tr&sw=1920&sh=1080&sc=24&tl=90512.07%20%7C%20BTC%20USDT%20%7C%20Bitcoin%20to%20USDT%20%E2%80%93%20Binance%20Spot&kw=Blockchain%20Crypto%20Exchange,%20Cryptocurrency%20Exchange,%20Bitcoin%20Trading,%20Ethereum%20price%20trend,%20BNB,%20CZ,%20BTC%20price,%20ETH%20wallet%20registration,%20LTC%20price,%20Binance,%20Poloniex,%20Bittrex&p=https%3A%2F%2Fwww.binance.com%2Fen%2Ftrade%2FBTC_USDT%3F_from%3Dmarkets&r=https%3A%2F%2Fwww.binance.com%2Fen%2Fmarkets%2Foverview&lt=739&evt=pageLoad&sv=2&cdb=AQET&rn=552571' violates the following Content Security Policy directive: "img-src 'self' blob: data: https://*.myqcloud.com https://*.saasexch.cc https://*.saasexch.co https://*.saasexch.com https://*.saasexch.info https://*.saasexch.io https://*.wistia.com https://*.wistia.net https://accounts.google.com https://ad.doubleclick.net https://analytics.twitter.com https://api.smartling.com https://bin.bnbstatic.com https://cdn.cookielaw.org https://cdnjs.cloudflare.com https://embedwistia-a.akamaihd.net https://geolocation.onetrust.com https://googleads.g.doubleclick.net https://optimize.google.com https://pixel.mathtag.com https://privacyportal-bn.my.onetrust.com https://public-1259603563.file.myqcloud.com https://public-1306379396.file.myqcloud.com https://public.bnbstatic.com https://public.nftstatic.com https://sensors.binance.cloud https://static-file-1259603563.file.myqcloud.com https://static-file-1306379396.file.myqcloud.com https://t.co https://upload-bnbstatic-com.s3.ap-northeast-1.amazonaws.com https://www.facebook.com https://www.google-analytics.com https://www.google.ae https://www.google.com https://www.googletagmanager.com". The action has been blocked. 373946534/:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED BTC_USDT?_from=markets:1 <meta name="apple-mobile-web-app-capable" content="yes"> is deprecated. Please include <meta name="mobile-web-app-capable" content="yes"> main.ea843735.js:1 Watchman Performance BTC_USDT?_from=markets:1 User declined or dismissed prompt. API exponential cool down triggered. bundle.es5.min.js:2 [GSI_LOGGER]: FedCM get() rejects with NetworkError: Error retrieving a token. (anonymous) @ bundle.es5.min.js:2 analytics.google.com/g/collect?v=2&tid=G-3WP50LGEEC&gtm=45je6171v889234695z8832196322za20gzb832196322zd832196322&_p=1768087150256&gcs=G111&gcd=13r3r3r3r5l1&npa=0&dma=0&cid=790869115.1768084990&ul=tr&sr=1920x1080&uaa=x86&uab=64&uafvl=Google%2520Chrome%3B143.0.7499.193%7CChromium%3B143.0.7499.193%7CNot%2520A(Brand%3B24.0.0.0&uamb=0&uam=&uap=Windows&uapv=10.0.0&uaw=0&are=1&frm=0&pscdl=noapi&_eu=AAAAAAQ&_s=1&tag_exp=103116026~103200004~104527906~104528500~104684208~104684211~105391253~115938466~115938468~116514482&sid=1768084990&sct=1&seg=1&dl=https%3A%2F%2Fwww.binance.com%2Fen%2Ftrade%2FBTC_USDT%3F_from%3Dmarkets&dr=https%3A%2F%2Fwww.binance.com%2Fen%2Fmarkets%2Foverview&dt=90512.07%20%7C%20BTC%20USDT%20%7C%20Bitcoin%20to%20USDT%20%E2%80%93%20Binance%20Spot&_tu=CA&en=page_view&ep.containerID=GTM-M86QHGF&up.clientID=790869115.1768084990.&tfd=6192:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED o529943.ingest.sentry.io/api/5684836/envelope/?sentry_key=98cacb9d46384ac4abd400761cf7002e&sentry_version=7&sentry_client=sentry.javascript.browser%2F7.38.0:1 Failed to load resource: net::ERR_NAME_NOT_RESOLVED main.ea843735.js:1 Watchman Performance The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. The resource <URL> was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/symbol-description was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/trade-ui was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-Light.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-Regular.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/widget-common was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-SemiBold.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/kline-ui was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/symbol-description was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/trade-ui was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-Light.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-Regular.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/widget-common was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/static/fonts/bp/BinancePlex-SemiBold.woff2 was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. BTC_USDT?_from=markets:1 The resource https://bin.bnbstatic.com/api/i18n/-/web/cms/en/kline-ui was preloaded using link preload but not used within a few seconds from the window's load event. Please make sure it has an appropriate `as` value and it is preloaded intentionally. Problem is not Windows or anything then Kaspersky Total Security. Damn.

Frage an an die Profis. War heute im Galaxy Store und wollte mal checken ob ein Update vorliegen sollte. Bin dann im Store auf o. g. Programm gegangen, wollte öffnen und bekam dann die folgende Meldung: " Dieser Inhalt ist für dein Telefon nicht mehr verfügbar. Wende Dich an an den Inhaltsanbieter wenn du Unterstützung für dein Telefon hinzufügen möchtest. (2298:9931:25506df94021) " Was hat das zu bedeuten ? Hat man auch hier Kaspersky entfernt - oder stimmt was mit meinem Galaxy nicht. War dann auf der Webside von Kaspersky, habe mir die APK-Datei heruntergeladen - keine Chance diese zu installieren. Alles geschützt und gesperrt. Was muss ich tun, kann ich machen. Bekomme ja sonst keine Softwareupdates mehr .

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. Product: KSC 11+ Applies also to the update utility version 4.1 and more recent. Consider the following problematic scenarios: You have installed KSWS on the KSC server and enabled Traffic Security component and Traffic Security uses MITM mechanism to analyze traffic. You use a 3rd party software or hardware appliance for traffic filtering and this appliance disrupts connections to HTTPS-enabled public update servers. It can be a hardware appliance like BlueCoat or F5, FortiGate SSL Deep Inspection, or a software proxy like Squid that uses ICAP to redirect traffic to another security application for scanning. KL uses HTTP public key pinning mechanism to verify update server authenticity; certificate used for authentication is self-signed by KL. Using any MITM-based solutions for SSL traffic inspection will lead to failures in establishing connection between KSC and a HTTPS-enabled KL update source. It happens because any MITM traffic inspection will forward a wrong certificate to KSC after inspection and KSC11 will break the connection. The following string can be found in up2date trace: self signed certificate in certificate chain The following trace files are required for accurate diagnostic: $up2date-1103.*, $up2date-1103-eka.* Please bear in mind that Kaspersky Support needs KSC traces mentioned above to be collected BEFORE you apply any of the workarounds listed in this post. Troubleshooting steps If you have KSWS blocking traffic, add Up2Date.exe process or the update source certificate to trusted in Traffic Security settings. If you use a 3rd party appliance to filter traffic, you can explicitly allow traffic signed by KL certificate. Otherwise you can use HTTP to download updates. There are two ways to make KSC use HTTP: Set a server flag on KSC using following commands: klscflag.exe -fset -pv klserver -s Updater -n DisableKLHttps -t d -v 1 and on Update Agents (Distribution Points) getting updates from the internet, if any: klscflag.exe -fset -pv klnagent -s Updater -n DisableKLHttps -t d -v 1 Explicitly set update task to use HTTP sources URLs, for example http://p00.upd.kaspersky.com. Full list of HTTP-enable sources can be found in <insecure_sites_list> parameter in http://dnl-05.geo.kaspersky.com/updates/upd/updcfg2.xml Download updates using update utility 4.0. More recent version of update utility uses https.

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. 0 - Update completed successfully 1 - All files are up-to-date (No available updates) Result codes depending on OS type: Windows Linux(FreeBSD) Return code description -1 255 Command line parsing exception -2 254 Update Utility error (exception or another malfunction including incorrect command line arguments) -5 251 Update process failure (Not all components are updated, File does not exist on update source, Invalid file signature, Index file damaged, File is not valid XML structure or does not exist) or network error -6 250 Bases are not consistent after update -3 253 Fail (error code for other update process failures)

Hello Kaspersky Support Team, I am writing to report a serious issue with frequent Blue Screens of Death (BSOD) that started occurring immediately after a recent update to my Kaspersky Plus software. I suspect there may be a compatibility issue with the latest version. Problem Description: The BSOD error is consistently IRQL_NOT_LESS_OR_EQUAL (a). This issue began on or around September 2nd, 2025, which coincides with when my Kaspersky Plus updated to version 21.22.7.466(a). The crashes primarily happen when I am running specific games. The issue is most severe and easily reproducible with the game Delta Force, but it also occurs with Honkai Impact 3 (BH3.exe). System & Software Information: Kaspersky Version: Kaspersky Plus 21.22.7.466(a) Operating System: Windows 11 Pro for Workstations OS Version: 25H2 OS Build: 26220.5770 Experience Pack: Windows Feature Experience Pack 1000.26100.240.0 Graphics Driver: NVIDIA Studio Driver 580.97 Technical Details from BSOD Dump Analysis: I have analyzed a memory dump file, and the findings point towards a potential driver conflict leading to stack corruption. The key points are: The crash occurs within the NT Kernel (ntkrnlmp.exe). The faulting function is nt!RtlpUnwindPrologue, which fails during a stack walk operation. The call stack indicates this stack walk was initiated by Event Tracing for Windows (ETW), likely for logging purposes. This pattern often suggests that a filter driver (such as those used by antivirus software) may have caused an unstable state, leading to a crash when the system tries to read the stack. Could you please investigate if there is a known issue with version 21.22.7.466(a) regarding game compatibility or conflicts with specific system components? Are there any suggested workarounds or diagnostic steps I should take? Minidumps are available and glad to share. Thank you for your time and assistance.