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  1. Please tell us if vpn will work in russia or not? I bought this vpn in abroad not in Russia 4 years ago and renewing it every year. Since Tuesday, it has stopped working after policy update. So this vpn will ever work or not. Refund money then. Russian version of kaspersky vpn is completely useless because WhatsApp, instagram, YouTube, dont work with that vpn. So whats the point of buying that vpn if nothing gets unblocked. I renewed this vpn in august last year and now its too late to ask apple for refund. So better kaspersky refunds money directly . atleast , tell us clearly if this vpn will ever work or not ?? since everything is blocked in russia , without vpn , its not possible to survive and talk to family. Your russian version of vpn is useless because it unblocks nothing. Reply asap
  2. Hi, When processing a function, this message appears. We noticed that the antivirus was updated to the latest version in the past few days. After exiting the antivirus, the function works normally. We would like to seek assistance on whether the antivirus needs to allow this link or if there is another way to handle it.
  3. Since yesterday, my vpn is not working after policy update. Vpn gets connected but doesn’t open anything. Without vpn , its so hard to use WhatsApp and to call family abroad. Emailed Kaspersky many times , even called them today but nothing so far. Please fix this problem. Its so hard to survive without vpn these days.
  4. After the last version update, making any requests to locally installed MS IIS webserver unbeliebable slowed down, sometimes it takes 30-40 seconds or more. This is a developer windows workstation, we use IIS for testing new web development locally. If we turn off Kaspersky protection the issue disappears. Kaspersky Small Office Security 21.24.8.522 My worskstation is a Windows 11 Professional x64 Build 26200 IIs version: 10.0 On another workstation with Windows 10 Pro we experienced the same problem. Non local requests works well. I tried turn off only safe browsing component, but it does not solve the error.
  5. Danila T.

    Please remove false positive URL

    Hello, URL was removed from blocklist. It will be fixed in the next update. Thank you for your help.
  6. Flood and Flood's wife

    how to accept web portal statement

    Hello @jayfreddy, Welcome! Kaspersky Free Data Leak Checker - is *single-user-account-manual checking-only* & cannot be varied. READ: About Data Leak Checker. Data Leak Checker for My Kaspersky account does not work if Kaspersky application is not connected to My Kaspersky or the My Kaspersky account password is not entered in the application. Is the Kaspersky Free application signed into *your* MyKaspersky account using the *same* email address that was used to activate the software? Is KSN enabled? Which Region/Location are (you) physically a resident of? Is a VPN in use? Since *installing* Kaspersky Free has a Database Update been run then the computer shutdown using SHUTDOWN, not Restart, when the computer is OFF, power ON by pressing the power button, login, make sure the Kaspersky Free application & (your) MyKaspersky *account* are *synchronised*, recheck the Kaspersky Free Data Leak Checker issue - any change? As a user of Kaspersky Premium (we see): which possibly does not assist (you) but does show the Premium DLC options available. Thank you🙏 Flood🐳+🐋
  7. When i installed 21.24, i immediately noticed the new AI label and really appreciated it because it tends to specify that protection has been improved by "new" or more updated algorithms. Many people recommend "debloiting" your Windows 11 PC from all AI apps, such as Copilot, because AI uses personal data sent to various servers around the world, in addition to seriously consuming the local PC's resources. I have an HP Gaming PC and debloiting my PC is faster and more responsive. When i saw the AI label in 21.24, i never thought about intrusion like Copilot and the processing of personal data, instead, as i already wrote, i only thought about more updated algorithms. Viruses are increasingly increasing their intrusion capabilities and Kaspersky needs to update and improve its increasingly better virus protection capabilities more than viruses. The introduction of the AI label demonstrates that Kaspersky is "present" and working, not just standing still. I like seeing the AI label, so I'd opt for options to implement: - make the label and AI references visible (disabled|enabled) - use the new updated AI algorithms (disabled|enabled)
  8. So this link is really something infected, right. Then you may want to update https://opentip.kaspersky.com/https%3A%2F%2Fnswpedia.com%2Fnintendo-switch-roms/?tab=web
  9. Hi @DedSec, danke für den Screenshot, er kann manches erklären. Wie Du sehen kannst, wird die Software, egal wie nützlich sie ist, eher von wenigen Nutzern eingesetzt. Daher war es gut und hilfreich, die Datei an den Support zu senden. Mir war sie bis zu Deinem ersten Post im Januar unbekannt, Kasperky dürfte es ähnlich gehen "Weniger als 100 Benutzer [...] haben dieses Programm verwendet". Dein Screenshot kann aber auch auf ein Hersteller-Problem hinweisen. Das digitale Zertifikat der .exe wird zwar als im Prinzip gültig anerkannt, es wird aber von keiner anderen Stelle bestätigt. Ein Programm ohne zweifelsfreies digitales Zertifikat kann bei Kaspersky nicht in die Gruppe "Vertrauenswürdig" aufgenommen werden, dafür muss alles stimmen. Dein eigentliches Problem wurde allerdings von der Setup-Datei verursacht. Falls diese (hatte ich eigentlich angefragt) ebenfalls über kein zweifelsfreies Zertifikat verfügt, darf sie als beschränktes Programm natürlich einige geplante Aktionen (Treiberinstallation, Programmaktualisierung, Regitryänderungen,...) nicht durchführen. Mal sehen, was das nächste Update der Suite bringt. Jetzt kann ich es besser einordnen.
  10. Flood and Flood's wife

    Service of Certificate Validation not Available

    Hello @Victor Prado, Welcome! *Please don't post the same information to multiple topics, it forces Community members to duplicate replies -> is inefficient & a poor use of Forum resources* *Please show the certificate error DETAILS -> because this is an English speaking section, please post the images in English, it's difficult to manually copy a lot of text from *images* to a translator - to be able to assist; there is a wonderful Spanish speaking Moderator but he may not be online at this time. What is the OS version & build-> go to (Windows) Settings, System, About, scroll down to Windows Specifications - take a *screen-print* - upload it to your post here please? Which Kaspersky software name & version, on the Windows Taskbar - Hidden-icons - right-click the Kaspersky icon, select About? Make sure *all* Windows patches have been applied *successfully*? Make sure Kaspersky is updated to the latest version, run a Database update, when it completes *successfully* -> shutdown the computer using SHUTDOWN not Restart, power ON by pressing the power button, login, recheck? Try *another* browser, Edge OR Firefox? We notice (you) are not using the SafeMoney protected browser. Is a VPN being used? Does 'stuck at job' mean you are at work and unable to make the wire transfer? IF 'yes', does the IT department have any policies in place that may be contributing to the issue? READ: Messages "Certificate verification problem detected" and "Cannot guarantee authenticity of the domain to which encrypted connection is established" when trying to open a website Thank you🙏 Flood🐳+🐋
  11. Hello, My website https://intimchat.org is currently flagged as "Malicious" or "Spam" by the Kaspersky engine on VirusTotal. Context: The site was previously affected by a third-party malicious script (ntvpforever.com), which caused the detection. I have performed a complete security audit, and the malicious code has been entirely removed. Verification: Google Search Console: No security issues found, the site is clean. SOCRadar Cyber Intelligence: Already re-evaluated and cleared the domain Current state: The site is safe, no redirects or phishing. I have already submitted several requests via OpenTIP (using this account), but the detection remains. Could you please manually re-verify the domain and update its status? VirusTotal link: [https://www.virustotal.com/gui/url/7723120cd219943527b02ea9c8711933b61bbb93509cb64ff2d5a594524079bc?nocache=1] Thank you!
  12. Wusl

    Nach Update

    After the last update, passwords are no longer filled in automatically. I've tried everything. Operating system: Windows 7 and Firefox. Who can help me find the error, or is Windows 7 no longer supported? Yours, Wusl
  13. Wusl

    Nach Update

    Nach dem letzten Update werden Passwörter nicht mehr Automatisch ausgefüllt, hab alles versucht. Betriebssystem WIN 7 und FireFox. Wer kann helfen wo der Fehler liegt oder wird WIN 7 nicht mehr Unterstützt. Euer Wusl
  14. TopMiaww

    Having issues with VPN

    Confirming the issue is still not resolved, at least on my version of VPN Kaspersky VPN version 21.24.8.522-2 running on a Windows 11 x64 Build 26200 VM. See https://forum.kaspersky.com/topic/latest-update-solved-all-vpn-issues-57529/?_fromLogin=1
  15. After last update with Ai Sites start struggle to load. I mean now there need hit F5 button sometimes it helps sometimes not. Also, it happens with pages that hosted within my home network i host http:/ page with SQL engine on backend on my phone and access to it via Wi-Fi and it struggle to open (first open work then it stuck and i have to close and reopen browser (Edge used for not secured traffic and Firefox used via internet security app) or kill Kaspersky app to continue using it. Before app update my home-network page works seamlessly. PS: I would just leave feedback but i cannot find how do that in Kaspersky Premium app.
  16. Good day, @WooX, the days without a product will be compensated, for sure. We will provide an update in the incident. Sorry about all the trouble.
  17. harlan4096

    Kaspersky Free edition o tray icon

    Probably a corrupted update, try a clean installation.
  18. Today my Kaspersky Standard got an update and now it's full of pink AI tags? Like so many people all around the world, I don't want or need any AI crap. How can I disable it in my Kaspersky Standard? I simply refuse to get this crap forced down my throat.
  19. Здравствуйте. Версия 4.2.0.1438 (и GUI и console) при запуске на Windows 7, windows Server 2012 r2 от имени другого пользователя выдаёт ошибку: Update Utility system error occured Failed to create instance of BlGlobalsImpl: 0x80000045 (Access denied) Соотвественно нет возможности запустить из планировщика windows. На Windows 11 работает.
  20. Kaspersky Update Utility 4.2
  21. Still show the same issue I've been having for over two years. If the A.I. can't fiz the problem itself, I don't know who will. ( You can real my previous topicos about bug reports and Will mention this issue exactly ). And yes, I have unistalled KS 21.23 back November last year in my few attempts to solve this mystery I've been having where any scan uppon finishing they will forever be registered in the report page, and sometimes not. Uppon refreshing the page or closing, the scan simply vanish and don't get registered. Now about the Company oficially putting stamps all over the interface, and which modules are being affected is quite intrusive. Did the AI itself decide to use purple while the rest of the program use Green orrr? How about in a Future update let the user change this apperance aspect of the layout.
  22. update root certificates - https://support.kaspersky.com/kess/3.0/diagnostics/13727
  23. Thank you for your replies . I will update you.
  24. Danila T.

    YouTube и Kaspersky Secure Connection

    Status update: Cервис Youtube не доступен через VPN. Kaspersky Secure Connection обеспечивает шифрование трафика для защиты интернет-соединения пользователей. Продукт позволяет работать с ресурсами, которые ограничили доступ для российских пользователей по собственному решению, и с сайтами, доступными в России. В соответствии с действующим законодательством Российской Федерации, решение не предназначено для обхода ограничений доступа к определенным информационным ресурсам. В отдельных случаях сайты или онлайн-сервисы могут сами ограничивать подключение при обнаружении защищенных или анонимизирующих технологий — это связано с внутренними политиками безопасности этих ресурсов.
  25. Hello @Bernd Wechner, Welcome! KSK time report discrepancy issues may be difficult, we always try to replicate the original complaint for comparison, so apologies for the delay. Regarding (your) 12year old hacking KSK or the OS: Have (you) asked them - in all seriousness - it's much better to be upfront, something along the lines of, it's not that we don't trust you but you're a smart kid, we don't want to waste time with Community support / support if you've messed with the system, the reason we have KSK is to keep you safe. In our tests we replicated the issue - then resolved it - this is where it took so long bc KSK is a PIA when it comes to uninstall & clean install & post install. That's what (you) need to do, shutdown *absolutely-everything*, then, using Windows Add & remove programs - uninstall KSK, then shutdown the computer, make sure it's a *full* shutdown, restart, login. Download a *new* KSK installer from here: https://www.kaspersky.com/downloads - scroll down to the downloads section & select KSK. Install KSK, after the full install, reboot the computer, make sure it's a *full* shutdown, restart, login. At this point KSK time reporting will be *accurate* but KSK will send a notification in 24 to 48 hrs to do *another* *full* shutdown bc it will have applied the latest version *silently* - make sure you do the *full* shutdown, restart, login *again*. At that point KSK time reporting will still be working & you & the kid are good to go. A couple of other points to note: BOTH children must only have a LOCAL Windows user account - no elevated profiles whatsoever. Both Children - IF the children use Android phones (as well) the Settings application must be Forbidden. To permit access to this is the equivalent of giving an elevated profile on a Windows device. Images: the 1st set shows KSK version originally installed, version post install & replication of (your) KSK time settings Set 2 shows: KSK version post silent update & KSK report, for todays time-test we allocated 10 minutes, was on the computer for 8, KSK updated accurately-in-real-time. Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋
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