Search the Community
Showing results for 'update' in content posted in the last year.
Found 537 results
-
NightWlkr replied to User23837's topic in Kaspersky VPNBump update: The issue is still ongoing. I had to revert to a different reputable VPN, which works without any issues btw. Just putting it out there in case anyone (incl. devs) were wondering. -
Saylors posted a topic in Kaspersky: Basic, Standard, Plus, PremiumОС: Microsoft Windows 11 Pro (х64) 10.0.26100.7019 (Win11 24H2 2024 Update); Kaspersky Plus 21.22.7.466(с) Защитник Windows в системе выключен. Никаких других антивирусов не установлено. Здравствуйте! Куплена лицензия Kaspersky Plus на 3 ПК (продлеваю подписку каждый год). При установке дистрибутива Kaspersky Plus требует переустановить Framework (хотя он установлен на Windows 11 Pro). При предложении установщика Kaspersky Plus скачать нужный Framework выдаёт ошибку - Приложение не установлено. Пользователь является администратором в Windows. Ни одна другая программа не ругается при установке/работе на какие-либо отсутствующие установки в системе. Что сделано: Dism /Online /Cleanup-Image /ScanHealth - проверка целостности хранилища оригинальных компонентов Windows, Dism /Online /Cleanup-Image /RestoreHealth - восстановление хранилища компонентов с помощью средства Dism, sfc /scannow - проверка целостности системных файлов Windows и устранение ошибок (на всякий случай). Не помогло. Исправление уже существующих в системе Win 11 установок Net Framework 3.5 и 4.8 с помощью средства "NetFxRepairTool.exe". Не помогло. Переустановка уже существующих в системе Win 11 установок Net Framework 3.5 и 4.8 в панели "Включение и отключение компонентов Windows". Не помогло. Попытка установить требуемую Kaspersky Plus версию Net Framework 4.8 - установщик пишет, что версия Net Framework 4.8 или более позднее обновление уже установлены. Устанавливал более новые версии Net Framework 8 и 9 (х86 и х64) в систему по отдельности и все вместе. Не помогло. Попытка запуска установки дистрибутива Kaspersky Plus от имени администратора. Не помогло. Попытка удалить записи старой версии KIS средством "kavremvr.exe" - ничего не находит и даже вручную указывал нужную запись. Не помогло. Дистрибутив Kaspersky Plus скачивал со своего кабинета My Kaspersky несколько раз "kaspersky4win202121.23.6.614ru_46710.exe" (проверить не битый ли файл), как и Net Framework-и. Не помогло. Проделаны рекомендации с сайта-справки Касперского https://support.kaspersky.ru/common/error/installation/11682?cid=236-WIN_21.23&utm_source=interceptor&utm_medium=product&utm_campaign=236-WIN_21.23 . Не помогло. Все действия проделаны на двух ПК и результат одинаковый - Не помогло. Все права в системе имею, так как являюсь администратором. Отправлена собранная установщиком Касперского информация о сбое в Службу технической поддержки. Креплю файлы и инфо о системе (отчёт Aida64). Скриншоты:
-
AI-SON replied to Straider2's topic in Kaspersky Security CenterHi, Its 2025, is there an update on this. It would be useful if the BIOS Serial can be included on the Hardware registry report. Is this possible? -
Please update your server 2012 to latest version , follow this guide, https://forum.kaspersky.com/topic/netagent-installed-but-not-connecting-to-ksc-in-server-2012-r2-advices-and-solution-55213/ -
@jennylascala I suppose that you didn't do anything wrong , here is the verdict. " Hello, URL was removed from blocklist. It will be fixed in the next update. Thank you for your help. Best regards, Xxxxxxx Xxxxxxxxxxx, Malware Analyst 39A/3 Leningradskoe Shosse, Moscow, 125212, Russia " -
User23837 replied to User23837's topic in Kaspersky VPNHey Danila, is there a way to download and install older versions of kaspersky vpn? specifically the one before this wire guard update? I would like to roll back to the old one while the new one gets sorted out ^-^ for windows users who were lucky enough to make a recovery backup with the older vpn version could try that. also is there any time estimate of when the problems will be fixed? like how will we know unless we keep trying to use the new broken vpn? -
NightWlkr replied to User23837's topic in Kaspersky VPNMight wanna be careful swapping out that DNS. That being said, DNS IS messed up since the update yeah. We need a fix please and thank you. 😉
-
CondorH replied to Blacklandy's topic in Für PrivatanwenderUpdate: Die neue Lizenz wurde nicht automatisch übernommen. Ich musste am Ablauftag, der neuen Lizenz ein „neues Gerät“, also wieder meinen schon bekannten PC zuweisen. Dazu musste ich auf die neue Lizenz klicken und ein Installations-File downloaden und installieren, wobei meine Einstellung von Kaspersky Plus übernommen wurden. Dies hätte auch unkomplizierter durchgeführt werden können! Früher wurde eine neue Lizenz als „Reservecode“ eingetragen und automatisch übernommen. Gruß
-
fabiodanzetta replied to fabiodanzetta's topic in Kaspersky: Basic, Standard, Plus, PremiumHi @Flood and Flood's wife, In fact, I also wrote to support yesterday. I'll update you as soon as I hear from them. Thanks -
@Britta The download links for Kaspersky 21.3 EN global versions (no regional restrictions) are available here : → https://www.kaspersky.com/downloads#update-product You should first uninstall your current version , after installation please take care that Kaspersky 21.3 EN is connected to your MyKaspersky account.
-
LinuxSuperior replied to LinuxSuperior's topic in Kaspersky VPNKaspersky got "client" update today(21.23.6.614). So it fix itself i was having UDP MTU issue example image of it. -
mikolajek replied to mikolajek's topic in Kaspersky: Basic, Standard, Plus, PremiumI haven't, I treat this as a last resort. Such things shouldn't happen. I've raised a ticket with tech support, and I'm awaiting their response. I suppose it may simply be the same 🤔 BTW - I'm also observing issues with Outlook macros I use and which till the update worked flawlessly. This confirms Kaspersky is to blame here I believe. -
What exact version of Windows 10? Do you have it completely up to day via Windows Update, check also Optionals? Last version of Kaspersky is 21.23. -
Касперский_стандарт posted a topic in Kaspersky: Basic, Standard, Plus, PremiumЗдравствуйте. В Kaspersky Standard можно настроить альтернативный источник обновления баз, я хотел бы скачивать базы чтобы обновлять компьютеры не имеющие подключения к интернету. 1. Где скачать базы? В списке программ Kaspersky Update Utility нету Kaspersky Standard. 2. Можно ли скачать оффлайн установщик Kaspersky Standard? -
Jackaroo replied to Jackaroo's topic in Virus and Ransomware related questionsHi Harlan, Wanted to update you, in the end I did a full W11 reinstall. Thank you kindly for your support 🙂 -
rounakr94 replied to rounakr94's topic in Virus and Ransomware related questionsCan it be that the Cache file was pretty old and was recently picked up by Kaspersky as Opentip says it was first seen on 2nd Nov 2025 (SS below)? There were two cache files and one of them I checked on Virustotal and Jotti's malware scan and the other I wasn't able to extract from Quarantine and I deleted it from there. Maybe I had unknowingly visited a sketchy website pretty long back and the file was from then which the Antivirus AI picked up recently after the latest application version update.
-
Hallo @Rudolf1111, willkommen. Bei mir waren nach einem Update auch mal nur noch wenige Server übrig. Geholfen hat die De-/Reinstallation. Das hast Du laut Deinem Bericht zwar schon durchgeführt, ich möchte Dich aber bitten, das zu wiederholen. Es gab zuletzt Schwierigkeiten mit dem My Kaspersky Server, der ist aber wieder OK. Ich würde gerne ausschließen, dass Dein Problem damit zusammenhängt. -
" Hello, URL was removed from blocklist. It will be fixed in the next update. Thank you for your help. Best regards, Xxxxxxxxx Xxxxxxxx, Malware Analyst 39A/3 Leningradskoe Shosse, Moscow, 125212, Russia "
-
Пока не решат проблему с доступом к базам со смартфонов при отключенном мобильном интернете, есть такая вещь - Kaspersky Update Utility. Ставите на компьютер с интернетом, скачиваете базы на флешку и обновляетесь с нее там где нет интернета. -
Tangerine14 posted a topic in Kaspersky: Basic, Standard, Plus, PremiumI'm currently on Premium v21.22.7.466 (c) and want to update to the latest stable build v21.23.6.614 that has just been released. I found 3 online installers, all signed on the same date, with slightly different size & numbering: v21.23.6.614.0.142.0 v21.23.6.614.0.148.0 v21.23.6.614.0.150.0 Which one should I run?
-
I'm not encountering any errors. Currently, there is only a synchronization error on Android. I am also waiting for the new update for Android.
-
firefox-58 replied to firefox-58's topic in Kaspersky Security CenterI also have read this, but I have not expected to break all with this update. We have updated dozens of VM's from Debian12 to 13 and nothing was broken. But OK, I will reinstall a Debian Bookworm and restore a backup now -
Hello @gasolin Welcome! Kaspersky internet security is Kaspersky's *old* software, it's been replaced by Kaspersky Standard, Kaspersky are offering a *free* upgrade; please upgrade by selecting this link: https://www.kaspersky.com/downloads#update-product; you'll need to sign into the *new* Kaspersky Standard application with the same email address that (you) use to sign into (your) MyKaspersky account & read: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ by Danila T. (Kaspersky). *AFTER* upgrading to Kaspersky Standard, also check Private Browsing & Anti-Banner & check if it's still necessary to uncheck / clear the box of Inject script into web traffic to interact with web pages - for the Chat to work - IF 'yes', try the Chat in Edge & OR Firefox browsers, IF the issue persists -> please submit a request to Kaspersky Customer Service, https://support.kaspersky.com/b2c#contacts - select Email, fill in the template as shown in the last image, provide a *detailed history* Kaspersky Customer Service are also the team to discuss refunds with & please read: How to request a refund? Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋
-
Für mich ergibt sich daraus ein Bild (ohne Anspruch auf Richtigkeit): Vermutlich wurde bei Dir Patch "C" vor ca. zwei Wochen heruntergeladen, konnte aber wegen evtl. fehlender Internetverbindung noch nicht vollständig installiert werden. Dafür spricht auch das langsame Updateverhalten. Als der Patch dann installiert war, waren einige von ihm verwendete Daten veraltet, Mit dem nächsten Update konnten sie aktualisiert werden. Also alles im Rahmen. Die Mail vom Forum wird wahrscheinlich durch Deine beim Wiederherstellen der Internetverbindung vom Provider vergebene neue IP ausgelöst. Du kannst die Emailbenachrichtigung in Deinem Foren-Profil auch abstellen.
-
Alebit posted a topic in Kaspersky: Basic, Standard, Plus, PremiumHello everyone. For a few days now I've been experiencing a really annoying problem... but one that I haven't been able to resolve in any way. I have a Dell notebook which until a few days ago was equipped with Windows 10 pro... and my Kaspersky Standard 2025 antivirus. Given the imminent end of Microsoft's support for Windows 10, I proceeded to update the notebook to Windows 11 Pro... a procedure which was perfectly successful. The PC works perfectly with any program... except with the Kaspersky antivirus. To be more precise, the antivirus works well and does its job... but when I start a full scan... it blocks my PC... so much so that all that remains is to reboot. Browsing a bit on the internet I found a user who attributed a problem similar to mine when the full scan was performed with the Iswift and Ichecker scanning technologies active (accessible in the advanced settings). Obviously I tried to disable them both and also one at a time... but there's nothing I can do. Karpersky starts scanning but doesn't even reach 1% before the notebook crashes (see attached image). I also tried to overinstall the most recent standard Kaspersky antivirus on my version... i.e. 21.23.6.614 but the problem continues. I ran various tests...including the scannow...without getting anywhere.. This is why I thought I'd report my problem here, hoping that some of you (who may have had the same problem) can help me in some way. I thank in advance anyone who wants to intervene. A good evening. Alex
