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  1. Flood and Flood's wife

    Kaspersky Free will be discontinued?

    Hello @sidneyfmn, Welcome back! Yes, it appears to be true, however, officially Kaspersky are not saying much about it - our formal enquiry in July 2025 - received this response from the Kaspersky expert team: "...regrettably, no details regarding Kaspersky Free that we could share at the moment. There is also no official statement." Reading thru some of the posts in the Russian section it may be possible to install the trial version, when that expires it switches to Free - we don't know if this is correct, we haven't tested it & we're not going to - Kaspersky could make a simple statement - not too much to ask. Additionally, the experts have today responded to an outstanding KFA document update request from March, 2024, as follows: "No fixes are planned as KFA Help is no longer updated. This is a free product without support." Which, ioo doesn't make sense bc KFA has *always* been a free product, without support, that didn't stop Kaspersky expert documentation team from keeping the doco current - in the past🤦‍♂️. Thank you🙏 Flood🐳+🐋
  2. Kilauea

    Sprache der Anwendungsoberfläche

    Ist dein mykaspersky auf englisch ? Also die Menüs/Sprache ? Wenn ich bei mykaspersky das Programm lade ist es deutsch. Wo hast du deinen key gekauft ? (Im Zweifel antworte nicht aber möglicherweise hast du einen ländergebundenen key) Du kannst auch die deutsche Version hier : https://www.kaspersky.de/downloads#update-product herunterladen und diese mit deinem Konto verbinden.
  3. Exactly, they are two different views of the same area. A few years ago, these two views reflected exactly the same information. In fact, there are three views. The third is the view from the user interface, and I expected all three to show the same information. In fact, there was an older version that not only unified the data but also unified the graphical layout of these three views. The policy: shows the instruction, what it should be, from the administrator's point of view. The device (from the console): shows what the device reported in its last update. The graphical user interface: shows the most realistic and up-to-date information. The option to view a device's configurations (from the console) allows you to monitor the current (real) status of parameters, especially those that are not enforced by policy. From my point of view, the current model does not allow the administrator to know the real status of parameters that are not enforced by a policy. Nor does it offer tools to validate that the policy was actually applied properly to the device. How can we know the status of a parameter that isn't enforced by a policy? As it currently works, the only way seems to be through the device.
  4. Hola. A mi anterior mente me funcionaba la Virtualización en Kaspersky, Y dejo de funcionan después de que quise hacer una nueva instalación limpia de Windows 11 24h2, misma versión que me funciona la virtualización anteriormente en Kaspersky. Y bueno, después de acabar y instalar Kaspersky, la advertencia me aparecía, la opción estaba marcada pero la advertencia no se quitaba. Yo sinceramente estoy totalmente convencido que es mas un tema de incompatibilidades con Windows, BIOS versions, settings en la bios, CPU y Kaspersky. Kaspersky por no dar una buena solución, por que en si, la virtualización funcionaba bien anteriormente con la misma Update 24h2. Pero bueno, mii Windows en si, si lo detecta como activada, y las demás apps que necesitan de esta también. No quiero sacar paranoias pero pienso yo que a lo mejor el ban de estados unidos tenga alguna relación con esto. O que solo otra app o programa este generando alguna intervención, inconveniente, problema o incompatibilidad que empita que funcione bien, como me paso con Easy Anti Cheat de epic que no me dejaba activar La protección del kernel de Windows defender, tuve que borrar Easy anti, para que esta opción funcionara. Y supe que era ese programa gracias a una examinación echa por la misma opción si no te dejaba activarla, de bajo del mismo apartado para encontrar el problema
  5. Igor Kurzin

    Kaspersky Crashes "explorer.exe" [Urgent]

    hi @ycaosbiann, @PHR75017, @GTom, is the issue still actual in your environment? We got no reproduction in our test stand. Please run Windows update, restart Windows and check. If you have already applied the workaround with disabling of context menu items, please enable them back by running the same commands without "-u" parameter: regsvr32 "C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.22\shellex.dll" regsvr32 "C:\Program Files (x86)\Kaspersky Lab\Kaspersky 21.22\x64\shellex.dll"
  6. Update: In Kaspersky in den Netzwerkeinstellungen: "Untersuchung verschlüsselter Verbindungen". Das steht standardmäßig auf "Verschlüsselte Verbindungen auf Anfrage von Schutzkomponenten untersuchen". Wenn ich das abschalte, werden die Bewertungen wieder angezeigt. Wenn ich das aktiviert lasse, aber unten die Verwendung des Zertifikatspeichers deaktiviere, werden die Bewertungen auch wieder angezeigt. Ich habe jetzt weiter unten die Domain *amazon.de als vertrauenswürdige Adresse eingetragen, damit gehts auch.
  7. Hello Kaspersky Support Team, I am writing to report a serious issue with frequent Blue Screens of Death (BSOD) that started occurring immediately after a recent update to my Kaspersky Plus software. I suspect there may be a compatibility issue with the latest version. Problem Description: The BSOD error is consistently IRQL_NOT_LESS_OR_EQUAL (a). This issue began on or around September 2nd, 2025, which coincides with when my Kaspersky Plus updated to version 21.22.7.466(a). The crashes primarily happen when I am running specific games. The issue is most severe and easily reproducible with the game Delta Force, but it also occurs with Honkai Impact 3 (BH3.exe). System & Software Information: Kaspersky Version: Kaspersky Plus 21.22.7.466(a) Operating System: Windows 11 Pro for Workstations OS Version: 25H2 OS Build: 26220.5770 Experience Pack: Windows Feature Experience Pack 1000.26100.240.0 Graphics Driver: NVIDIA Studio Driver 580.97 Technical Details from BSOD Dump Analysis: I have analyzed a memory dump file, and the findings point towards a potential driver conflict leading to stack corruption. The key points are: The crash occurs within the NT Kernel (ntkrnlmp.exe). The faulting function is nt!RtlpUnwindPrologue, which fails during a stack walk operation. The call stack indicates this stack walk was initiated by Event Tracing for Windows (ETW), likely for logging purposes. This pattern often suggests that a filter driver (such as those used by antivirus software) may have caused an unstable state, leading to a crash when the system tries to read the stack. Could you please investigate if there is a known issue with version 21.22.7.466(a) regarding game compatibility or conflicts with specific system components? Are there any suggested workarounds or diagnostic steps I should take? Minidumps are available and glad to share. Thank you for your time and assistance.
  8. Welcome to Kaspersky Community. For some reason, Your K. app got removed 🤔 maybe a bad update... Try this tool, to completely remove Kaspersky Premium: https://support.kaspersky.com/common/uninstall/1464
  9. harlan4096

    actualizar version Kaspersky plus

    Bienvenido a la Comunidad de Kaspersky. Y sí, Kaspersky se autoactualiza a la última versión, pero no de forma inmediata, liberan la nueva versión de forma progresiva, y puede tardar unas semanas desde que sale oficialmente la nueva versión, hasta que la recibes en auto-update en tu aplicación. La mejor manera de enterarte si hay una nueva versión es consultar esta sección del foro, ahí tenemos un hilo fijo situado en la zona superior (pinned), el cual mantenemos actualizado siempre con las nuevas versiones, cambiando el nombre del hilo y su contenido: En cuanto a la última versión del KPM, esta es la que yo tengo: Ah, el Kaspersky Update: https://support.kaspersky.com/es/kuu4-for-windows/new Lo que permite es descargar las bases de datos, para luego actualizar offline el producto seleccionado. Para el KPM puedes revisar: https://support.kaspersky.com/es/kpm-for-windows/25.0/256490 Saludos.
  10. Hola, Acabo de actualizar la versión de mi Kaspersky Plus del PC (W11) a la 21.22.7.466(a) que supongo es la ultima a día de hoy (31/08/2025). Lo he hecho un poco de casualidad, porque me ha dado por buscar si había alguna versión nueva. Yo creia que Kaspersky se actualizaba el mismo o que notificaba cuando había alguna nueva versión pero no es asi o al menos yo no he recibido ninguna aviso. Como puedo estar al tanto de las nuevas versiones, cual es la mejor manera? He leído algo de Kaspersky Update Utility... Otra pregunta ya que estamos, KPM (también en W11) lo tengo actualmente con la versión 23.0.0.1051 / 1756218344_7720 / 1.1.0.2_1 (copiado directamente de la aplicación, espero que no esté dando info de más). Hay alguna versión mas actual o se actualiza también con Kaspersky Plus? Gracias de antemano
  11. Hum ok, there is a new version 21.22, try updating to new version and re-check: https://www.kaspersky.com/downloads#update-product
  12. Maria Spiridonova

    Kaspersky Password Manager (v 25.0.0.225) is crashing

    Kaspersy got me to try the solution Cippy posted twice, once while in live chat and again after waiting 24hrs for a solution after sending a GSI Zip file (System info) to Tech Support. Unfortunately the solution didn't work. I'm glad it worked for Cippy. Kaspersky even told me to "ensure Windows 10 update (22H2) is installed"... ...This is a cookie-cutter response that's wildly out of date; I'm on Windows 11 Home (24H2). Of course Tech Support knew this because they looked at the GSI Zip file I sent at their request, right? Right? Haha, it seems Kaspersky doesnt care or is clueless, they've certainly had time to implement a fix. I'm waiting again for Tech Support to reply. After this non-solution I'll look to a competitor asap, Kaspersky's had plenty of chances, if they don't care why should I?
  13. Same here with few computers. OUTLOOK 2019 WINDOWS 11 KASPERSKY ENDPOINT SECURITY for WINDOWS 12.8.xxx and after update 12.9.xxx. I thought the update 12.9 would fix this problem but unfortunately not the case. This problem doesn't exist ~3-4 months ago. Thanks.
  14. I still need to carefully think before anything in upgrading to Wind.11 24h2 since lately this year have been a bad time to to make the changes since there have been seriously problematic update that are sending user's data into void like August 15th update. Anyway I light try to move when Microsoft pronunce about a reliable fix otherwise a fresh installation may break hours of work in installing the new OS. By the way but can I still find useful information on the support about Kaspersky Standard lifetime cycle when it will stop to function on Operating Systems such as mine or untill when will continue to receive updates? However the issues where KS 21.21.7.384 within few days prior that version there other users like myself include getting a hanging with KS when booting or turning on our machines. Since with compulse will to find workarounds, the only way was to wait for about a minute before entering my Windows user entrance. Within KS 21.22.7.466 that issues still remain. Some of the old reports I've listed in the past months about KS 21.21 like occasionally scans mande where not bring saved in the report page. By far till tonight like rootkit/background schedulled evento scan are no longer having this problem. However I've using my compulsive tricks to monitor whether these scans are bring saved in the report page.
  15. This installer (screenshot) is signed properly, Trusted (digital signature). But installation fails. Because now it's Untrusted installer. What if the unsigned file is new and just unknown in KSN? It will be blocked even with enabled trusting digitally signed apps. And the product will not report this, there will simply be an installation/update/launch error. There is also apps Trusted (digital signature without confirmation). These apps will be blocked instead of running normally in the Low Restricted group. So, there can be a lot of problems with these settings.
  16. Flood and Flood's wife

    Kaspersky extremly outdated database issue

    Hello @kK574outrider, Also, don't worry about being paranoid - you're not - when computers do weird crap it always feels as IF aliens have taken over! Kaspersky uses a TFU (Total Force *Silent* Update) {version/patch} policy - what does that *translate* to the average user? Patches & versions are distributed by Kaspersky in a staggered distribution, they arrive on our computers & sit in the background for 7 days / 168hours - at the end of that period if the computer has not been rebooted - normally notifications are sent advising the user an update is available & they should reboot the device *however* the process you've experienced sound *normal* but possibly *new*; we've reached out to Kaspersky to see if there's been changes; please wait for feedback. One note please - when posting screen-prints, please *maximise* the image, select the tiny square box🔲 so the image fills the screen - the background is beautiful but is of no interest/use Thank you🙏 Flood🐳+🐋
  17. Hello @kK574outrider, welcome. I actually see a connection with the MR21->MR22 upgrade. The databases in the installer can be a bit older, otherwise you would have to pack a new installer every hour, for example, check it and sign it digitally. With the default settings, an automatic database update takes place after approx. 15 minutes, which you have brought forward with the manual update. Everything is fine.
  18. Kaspersky version 21.22.7.466(a) windows 11 pro Probably a paranoid question, but last Friday Kaspersky suddenly showed an upgrade popup saying 'added support for Opera/improved phishing protection' and a few other things, and after I closed the popup, Microsoft immediately notified me that you need to update your antivirus or turn Windows Defender back on; simultaneously, Kaspersky showed a warning that the database is extremely out of date. So I update the antivirus, and now everything seems to be working fine. My question is, is this how Kaspersky software upgrades work? I'm assuming it was a software upgrade because I installed Kaspersky version 21.21, and now it's 21.22. So it's either a Kaspersky upgrade or a zero-day malware hitting me for no reason lol😅. Here are a few screenshots from my Kaspersky version so the experts here can take a look. Any advice would be appreciated.
  19. https://www.kaspersky.ru/downloads#update-product
  20. Tahmeed702

    KES for Windows 7

    Download Service Pack 1 and https://software.smartbd.com/download/kaspersky/Tools/windows updates & patches/kb4474419/windows6.1-kb4474419-v3-x64.msu kb4474419 this update and then run latest keswin 12.10 version .
  21. Hi Flood and Flood's wife! Thanks for taking the time and effort to sort out my questions 🙂 It´s time to update my Kaspersky subscription and instead of spending money on an additional VPN subscription I´m thinking of getting Kaspersky Plus or Premium that includes unlimited VPN. I would set up Kaspersky VPN on my router (running Asuswrt-Merlin) to be used when torrenting, having the torrent client running on my NAS and route only the traffic to/from my NAS through the VPN client (using VPN Director). The configuration for the router would have to be for a server allowing P2P, right? Looking at the pictures on the blog and previous posts here on the forum I don´t see the option to choose a server for torrenting when creating a configuration file, just country selections. Is it only Premium that enables torrent router configuration, would it not be available with a Plus subscription? Cheers! https://www.kaspersky.com/blog/how-to-use-vpn-on-routers/48410/ https://forum.kaspersky.com/topic/openvpn-configuration-file-52764/#comment-196825
  22. Of course! All of them running from "c:\programdata\Kaspersky... \win10" I'm waiting for this update to K Plus 21.22.7.466 in my other PC's, to verify if this happens on all of them (2pc's + 2 laptop) People still using 21.21.6 don't have this issue, because custom webview2 folder is not present. I'd like to have feedback from people running latest Kaspersky in Windows 11, too. Thanks for your help.
  23. tengo kaspersky premium, la version 21.21.7.384a, y he visto que ha salido la 21.22.7.466, pero a mi no seme actualiza.. y no quiero actualizar manualmente, porque se rompen las extensiones de los navegadores y hay que desistalar entero kaspersky volver a instalar , se sabe cuando se lanza el auto update??
  24. Предварительный анализ системного лога и логов установки klnagent позволяет предположить следующую связь: После обновления klnagent в ОС добавились новые зависимости по fanotify, eBPF и, возможно, kernel-модули или хуки. Initramfs не был перегенерирован, поэтому на загрузке Initramfs ожидает root-устройство (rdshell-locked — таймаут в rdshell, часть make-initrd). В документации к KSC и к агенту на Linux не было найдено явных инструкций по установке на Alt SP 10, однако, в документации к Astra Linux (https://support.kaspersky.ru/KSC/14/ru-RU/251798.htm) был замечен следующий пункт: Обновите оперативную память дисков: update-initramfs -u -k all В связи с чем есть предположение, что при обновлении агентов на ПК с ОС Alt SP 10 не был обновлён initramfs, что повлекло за собой сбой загрузки ОС. Тем не менее, пересборка через make-initrd результатов не принесла.
  25. Flood and Flood's wife

    Kaspersky Crashes "explorer.exe" [Urgent]

    Hello @ycaosbiann, @GTom, @PHR75017, Update: The Kaspersky expert team/developers are working on bug 8903377 with high priority. Everyone please patiently wait. Thank you🙏 Flood🐳+🐋
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