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Hello @Pandonus, Welcome back! What happened - what errors show when Kaspersky Premium fails to update anydesk? Please look in Kaspersky Reports for any anydesk events & post back? Note - please post images in English - to convert the Kaspersky Gui to English - by pressing SHIFT + F12 on the keyboard; to revert press SHIFT + F5 on the keyboard. Are (you) able to update anydesk manually? *Note* when posting images to a public forum, for *your* privacy & security - please hide all personal information - for example - email address. Please post back? Thank you🙏 Flood🐳+🐋

One of the latest messages I got... So, they are trying to offer me a downgraded version to use in the territory of the Russian Federation. What about when I'm abroad? Should I buy another VPN just because the one that they offer me now doesn't works abroad? When this problems started on November they patched and the VPN worked well till the next update on December 12th.

Good day, @Kyrillos.Zak, we understand how frustrating this situation can be. To continue the investigation and move it forward, our technical support team needs the additional information previously requested. As soon as we receive these details, we’ll be able to analyze the issue further and provide an update. Thank you for your cooperation, it will help us resolve this faster.

Follow this thread: https://forum.kaspersky.com/topic/latest-update-solved-all-vpn-issues-57529/#comment-223312 Regards Ahnaf Tahmeed

Hello @DigitFish, Surprisingly, not!🤦‍♂️ Thank you for both updates! We're delighted to read the issue was resolved by following step 2 in the initial instructions. IF the problem *returns* & is not resolved by: uninstalling K Standard, a full shutdown with delay, power ON, login, download new exe, install, manually update databases, run a full scan to completion, do *another* full shutdown - IF after all of that the problem returns & patch OR new version waiting to be applied, log a request with support as we provided guidance for in our first reply. Thank you🙏 Flood🐳+🐋

Hello @Inexperto, Thank you for posting back! A. Please share the *full* Win11 25H2 *version & build* information, in Windows *Search* type WINVER, open the WINVER app, post back the information shown in the WINVER popup please? Without *accurate* information it's difficult to assist *however* IF (you) had Kaspersky Total Security - KTS - (as the topic is logged under) & OR Kaspersky Internet Security - KIS - (as in yr current reply) *both* products are from Kaspersky's *old* Home range, *both* have been replaced, KIS by Kaspersky Standard & KTS by Kaspersky Plus -Kaspersky is offering a *free-like-for-like* upgrade, read: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ, by Kaspersky Danila T. After reading the information, install the *new* Kaspersky software by downloading from (your) MyKaspersky account, then make sure: The Kaspersky application is signed into so it synchronises with (your) MyKaspersky account. A Full scan is run to completion. Run a manual Database update -> when these steps are complete - shutdown the computer, using SHUTDOWN - not Restart, then power ON by pressed the power button, login, recheck IF the original issue - Windows apps going OFFLINE persists? IF the problem continues: log a support request, on the Kaspersky Customer Service page: https://support.kaspersky.com/b2c/global#contacts, select Email & fill in the template as shown; provide a *detailed-history* || Select (your) Kaspersky software from the drop-down-list (A) *Note: do not select the AI-bot to log the case* Please share the outcome with the Community, when it's available? *also* - in the Control Panel\System and Security\Security and Maintenance\Reliability Monitor - which AlexeyK guided (you) too, there should be events similar to: Thank you🙏 Flood🐳+🐋

Windows 11 home to the last november update, and Kaspersky Internet Security and Kaspersky VPN Secure Connection,

@SARDI02 Please select another update source ? Kaspersky update servers → https://support.kaspersky.com/common/start/6105

https://forum.kaspersky.com/topic/latest-update-solved-all-vpn-issues-57529/#comment-223312 Regards Ahnaf Tahmeed

https://forum.kaspersky.com/topic/latest-update-solved-all-vpn-issues-57529/#comment-223312 Follow this thread

Dear Community Recently I have done a lot of research on how can I setup Kaspersky on my XP workstations , so I came up to that Old Kaspersky Internet Security got installed in my Windows XP workstation and get databases updated successfully . I am sharing the full process . Kaspersky Internet Security 2019 version is supported on Windows XP but it has some Requirements: Windows XP should be SP2 Updated Windows Imaging Component (WIC) for Windows XP should be Installed I am attaching Download Links too: Windows XP SP2 update: https://files1.majorgeeks.com/70338681301cf235ba16db2d95e7516b48210876/system/WindowsServer2003.WindowsXP-KB914961-SP2-x64-ENU.exe Windows Imaging Component (WIC) for Windows XP x64 Bit: https://prod.downloadnow.com/4bd/bf7/6a7bc96453306c893b4a7b2b8ae6127f67/wic_x64_enu.exe?Expires=1765297344&Signature=406c3a96cfa3137d1744efe1ccdcf8ee75224dec&url=https://download.cnet.com/microsoft-windows-imaging-component-64-bit/3000-2192_4-75578538.html&Filename=wic_x64_enu.exe Then Install KIS version 2019 that is 19.0.0.1088 can be downloaded form here https://products.s.kaspersky-labs.com/ You need KIS old license to activate the Solution Regards Ahnaf Tahmeed

On Workstations : Database Update task Malware Scan Task , most important On KSC : Admin Server Backup Task Download Updates to Admin Server Repository Admin server Maintenance Task Regards Ahnaf Tahmeed

Hello. Please post in the forum language. Update directly through the web console in the plugin area and not through mmc. In this image, where the note is, it should probably say Update Plug-in.

Hello, after several remote assistance sessions with Kaspersky support, the issue has finally been identified. It turned out that, after an update and for no apparent reason, the program started running in Windows 8 compatibility mode, even though this option was not enabled in the settings. It solved the issue for me. Thank You for helping Andrea

TLDR: Kaspersky is blocking chromium developed app to access internet, didn't find any place to remove this blockage. Hi. I'm developer and i've working with Playwright. For those who don't know, Playwright uses headless browsers for automation testing in the front-end, it opens a pure chromium, a pure webkit and a firefox browser to run the tests. After a whole day using the Playwright, the next day stated my headaches, i've been receiving errors like: net::ERR_CONNECTION_RESET And others, tryied a lot of things, also figure out that visual studio was unable to access the internet with the same error ERR_CONNECTION_RESET... Also, Discord didn't update anymore and get stuck in the update screen. I have disabled all single button the kaspersky software have, that makes sense about firewall, also the windows firewall and still getting the same error. Runned a lot of commands on windows 11 terminal, like: Netsh winsock reset Netsh int ip reset ipconfig /renew ipconfig /flushdns And nothing... Today, on the second day, i realize that only chromium based apps are blocked, then i close the kaspersky app and all came back to life. Vscode is updating, discord app opens and Playwrite opens the chromium testing without errors. So, where is the config to remove chromium based apps on this network blocking?

I tried re-installing and got stuck on this info screen with no way to proceed: Aside from this program, my Discord is also stuck at the update screen, seemingly unable to connect to the internet.

Welcome to Kaspersky Community. Probably the problem is not due to Windows update, but this one: https://support.kaspersky.com/faq/ksec-migration

@Flood and Flood's wife I would like to update you that Thailand's location is back and the number of locations has increased to 99 , now I have to wait patiently for the router feature, protocol selection and Double VPN options are back😅 my case no. ID INC000017986785 Thank you @Flood and Flood's wife and Kaspersky support team.

Добрый день! При попытке обновления веб консоль пишет превышено время ожидания. Служба kladminserver_srv.service выдает ошибки базы данных. Jul 25 08:12:41 ubuntu.packer.build klsecuritycenter_srv[255000]: Could not get primary index date. #2801 EkaMethodFailed: 'DoUpdate #1: UniversalUpdateAITask ##1: // updater // (KLUTIL::> Jul 25 08:12:41 ubuntu.packer.build klsecuritycenter_srv[255000]: >>> Update & retranslation task: One of subtasks failed (446F5570646174652023313A20556E6976657273616C557064617465414954> Jul 25 08:15:43 ubuntu.packer.build klserver[255000]: Debugging updater. Jul 25 08:16:19 ubuntu.packer.build kladminserver_srv[250689]: Database error occured: #1950 Generic db error: "[22003]`ERROR: integer out of range `, LastStatement=`CALL "licsrv_check"(110, -1, NULL);`" (D098D0BDD184D0BED180D0BCD0B0D186D0B8D18F20D0BED0B120D0BED188D0B8> Jul 25 08:16:19 ubuntu.packer.build kladminserver_srv[250689]: Database error occured: #1950 Generic db error: "[22003]`ERROR: integer out of range `, LastStatement=`CALL "licsrv_check"(100, 110, NULL);`" (D098D0BDD184D0BED180D0BCD0B0D186D0B8D18F20D0BED0B120D0BED188D0B> Jul 25 08:16:19 ubuntu.packer.build kladminserver_srv[250689]: Database error occured: #1950 Generic db error: "[22003]`ERROR: integer out of range `, LastStatement=`CALL "licsrv_check"(90, 100, NULL);`" (D098D0BDD184D0BED180D0BCD0B0D186D0B8D18F20D0BED0B120D0BED188D0B8> Jul 25 08:45:31 ubuntu.packer.build klsecuritycenter_srv[256017]: Could not get primary index date. #2801 EkaMethodFailed: 'DoUpdate #1: UniversalUpdateAITask ##1: // updater // (KLUTIL::> Jul 25 08:45:31 ubuntu.packer.build klsecuritycenter_srv[256017]: >>> Update & retranslation task: One of subtasks failed (446F5570646174652023313A20556E6976657273616C557064617465414954> Jul 25 08:48:33 ubuntu.packer.build klserver[256017]: Debugging updater. Также служба klwebrv_srv.service выдает ошибку /etc/systemd/system/klwebsrv_srv.service.d/override.conf:7: Unknown key name 'CapabilitiesParsec' in section 'Service', ignoring. С чем это может быть связано? Сервер на ubuntu 22.04, KSC 15.4

What a nightmare. I'm happy I made the decision to use another provider. The 8th day was the absolute limit for me. A month? That is absolutely insane. They should roll the update back until they fix the problem with the integration.

Symptoms OS hang, sometimes with open file errors in journals Customer application degrades with errors "unable to open file", "too many open files" Hangs and third-party (compatibility) issues often require advanced data collection and are sophisticated to investigate. However, a quick check is possible: On a system where KESL has worked for some time (not immediately after reboot/restart), validate the output of the following command, ran as root, for numerous records of /usr/bin or /usr/sbin folders lsof | grep -E 'kesl.+DIR.+\/usr\/s?bin' Root Cause Under heavy load, KESL may display linear increase in file descriptors usage (sysctl - fs.file-nr) up to system-wide limit (sysctl - fs.file-max) and eventually degradation. Workaround Schedule restart of KESL service every week/day, depending on intensity of descriptors growth. NB: KESL restart will also reset progress of certain tasks like "malware scan" and "database update". Schedule KESL restart outside of tasks timeframes. Solution This issue was fixed in KESL 12.1.0.1274, so an update to that or newer version should fix it.

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. Problem Description, Symptoms & Impact It is not possible to use a proxy server for KATA 5.0 and/or KATA 5.1 CN on TCP ports 8080, 8090 or 8091. If you will configure in KATA 5.0/5.1 proxy server connection settings using one of those ports, then such configuration will result in KATA update task failure and KSN connection errors right after those settings will be applied. This happens due to the fact, that KATA uses ports 8080, 8090 and 8091 for it's internal services and there are preconfigured default iptable rules that prevent incoming and outgoing connection on those ports for external hosts outside of the KATA cluster, which in turn results in connection errors if those ports are also used by the product for outgoing connections to a proxy server. Diagnostics It can be easily confirmed if a KATA server will be facing those updater and KSN issues, by either checking the current proxy server configuration in the product's web interface: if either of the listed ports 8080, 8090 or 8091 is used, then the KATA server is probably facing the issue. Or alternatively you can run the iptables -nvL DOCKER-USER command and check if the number of the rejected packages in the corresponding rules for ports 8080, 8090 and 8091 steadily increases upon running update task in KATA: Workaround & Solution To avoid this issue use one of the following 2 options: Do not use proxy server for KATA connections, configure direct internet connection for KATA CN nodes. Use a proxy server on a different port, for example port 3128 is quite standard option in such cases.

Description and cautions The article shares working example of using KSC API calls for one of the available scenarios - retrieving events, HW and/or SW inventory data. For the Windows version of cURL, you need to specify that the arguments need to be escaped with "\", otherwise there will be an error. For example: 'Authorization: KSCBasic user=\"YXBpLXVzZXI=\", pass=\"cGFzc3dvcmQ=\", internal=\"1\"' Details Prerequisites internal user: api-user Examples: KSC address - 127.0.0.1 (the address can also be external) API Port - 13299 (default) User: api-user (intrental KSC user), base64: YXBpLXVzZXI= Password: password, base64: cGFzc3dvcmQ= Credentials: User Password api-user password Base64: YXBpLXVzZXI= cGFzc3dvcmQ= Authentication, type: Authenticated session, other types: KSC Open API description All requests are in cUrl format, as an alternative it is also possible to use Python library (KlAkOAPI Python package) Login Start connection to KSC (Session::StartSession ) Session::StartSession curl --location --request POST 'https://127.0.0.1:13299/api/v1.0/Session.StartSession' \ --header 'Authorization: KSCBasic user="YXBpLXVzZXI=", pass="cGFzc3dvcmQ=", internal="1"' Username and password should be encoded to base64 format as part of a secure HTTPS session. For example, https://www.base64encode.org/ can be used for encoding. Response { "PxgRetVal": "nsPbUpP1oAVZlM1lODEbg8A==" } Use below token in request header Find Host Find host by filter string (HostGroup::FindHosts) Filter string contains a condition over host attributes, see also Search filter syntax. We use "KLHST_WKS_DN" - Host display name HostGroup::FindHosts curl --location --request POST "https://127.0.0.1:13299/api/v1.0/HostGroup.FindHosts" --header "X-KSC-Session: nqepy9ZpZZ/2tiWXhil5cBg==" --header "Content-Type: application/json" --data-raw "{ \"vecFieldsToReturn\":[\"KLHST_WKS_HOSTNAME\",\"KLHST_WKS_DN\",\"KLHST_WKS_IP_LONG\",\"KLHST_WKS_PRODUCT_TAG_NAME\",\"KLHST_WKS_RTP_AV_VERSION\",\"KLHST_WKS_NAG_VERSION\",\"KLHST_WKS_LAST_UPDATE\",\"KLHST_WKS_LAST_UPDATE\",\"KLHST_WKS_VIRUS_COUNT\"], \"lMaxLifeTime\":1200, \"wstrFilter\":\"(KLHST_WKS_DN=\\"WIN10-OPTIMUM-1\\")\" #"KLHST_WKS_DN" - Host display name }" Response ID Response {"strAccessor":"ppYeO5rmkvKcMUm8vQzOK2","PxgRetVal":1} Copy Accessor for next request (ChunkAccessor::GetItemsChunk ) ChunkAccessor::GetItemsChunk curl -L -X POST "https://127.0.0.1:13299/api/v1.0/ChunkAccessor.GetItemsChunk" -H "X-KSC-Session: noOxgI9Ny7O5Whg/97qvcVg==" -H "Content-Type: application/json" --data-raw "{ \"strAccessor\":\"fb07haDqXIKZbQzyDsMwx1\", \"nStart\": 0, \"nCount\": 100 }" Response info about host: Response {"pChunk":{"KLCSP_ITERATOR_ARRAY":[{"type":"params","value":{"KLHST_WKS_DN":"WIN10-OPTIMUM-1","KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","KLHST_WKS_IP_LONG":{"type":"long","value":172250504},"KLHST_WKS_LAST_UPDATE":{"type":"datetime","value":"2022-02-17T13:00:01Z"},"KLHST_WKS_NAG_VERSION":"13.2.0.1511","KLHST_WKS_RTP_AV_VERSION":"11.7.0.669","KLHST_WKS_VIRUS_COUNT":{"type":"long","value":9}}}]},"PxgRetVal":1} Copy value "KLHST_WKS_HOSTNAME" for user in the next request Hardware Inventory SrvView Find srvview data by filter string (SrvView::ResetIterator) "wstrViewName" - see List of supported srvviews. "vecFieldsToReturn" - see https://support.kaspersky.com/help/KSC/13.1/KSCAPI/a00307.html "wstrFilter":"(KLHST_WKS_HOSTNAME=\"c0816918-fbc5-4fbc-8fed-6f245756120e\")" SrvView::ResetIterator curl -L -X POST "https://127.0.0.1:13299/api/v1.0/SrvView.ResetIterator" -H "X-KSC-Session: noOxgI9Ny7O5Whg/97qvcVg==" -H "Content-Type: application/json" --data-raw "{ \"wstrViewName\":\"HWInvPCSrvViewName\", \"vecFieldsToReturn\":[\"KLHST_WKS_HOSTNAME\",\"dev_id\",\"RamType\",\"dev_type\"], \"vecFieldsToOrder\":[{\"type\":\"params\",\"value\":{\"Name\":\"dev_id\",\"Asc\":\"true\"}}], \"lifetimeSec\":100, \"pParams\":{\"TOP_N\":\"yes\",\"USE_DISTINCT\":\"true\"}, \"wstrFilter\":\"(KLHST_WKS_HOSTNAME=\\"c0816918-fbc5-4fbc-8fed-6f245756120e\\")\" # KLHST_WKS_HOSTNAME from the previous request }" Response ID Response {"wstrIteratorId":"466579A79FA755D69B94EC60A5B04744"} GetRecordRange from Response data (SrvView.GetRecordRange ) SrvView.GetRecordRange curl -L -X POST "https://127.0.0.1:13299/api/v1.0/SrvView.GetRecordRange" -H "X-KSC-Session: noOxgI9Ny7O5Whg/97qvcVg==" -H "Content-Type: application/json" --data-raw "{ \"wstrIteratorId\":\"50054D2A2D7A93DCEBFA3BE6F7E21D5E\", \"nStart\": 0, \"nEnd\": 100 }" Response info about hardware with specific filter: Response {"pRecords":{"KLCSP_ITERATOR_ARRAY":[{"type":"params","value":{"KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","dev_id":"ABE3CC21B521C704DA4FC63BD5698F71","dev_type":1}},{"type":"params","value":{"KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","dev_id":"DISPLAY\\DEFAULT_MONITOR\\1&1F0C3C2F&0&UID256","dev_type":7}},{"type":"params","value":{"KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","dev_id":"DISPLAY\\DEFAULT_MONITOR\\4&31BE19FA&0&UID0","dev_type":7}},{"type":"params","value":{"KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","dev_id":"E05564F28A7EBE312D1326FD0D1A8479","dev_type":1}},{"type":"params","value":{"KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","dev_id":"E69E8830E7D33F96BF1E21996A7D73CA","dev_type":0}},{"type":"params","value":{"KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","dev_id":"PCI\\VEN_15AD&DEV_0405&SUBSYS_040515AD&REV_00\\3&18D45AA6&0&78","dev_type":4}},{"type":"params","value":{"KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","dev_id":"PCI\\VEN_8086&DEV_10D3&SUBSYS_07D015AD&REV_00\\005056FFFF87CC6600","dev_type":6}},{"type":"params","value":{"KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","dev_id":"Physical Memory 0","dev_type":2}},{"type":"params","value":{"KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","dev_id":"SCSI\\CDROM&VEN_NECVMWAR&PROD_VMWARE_SATA_CD00\\5&A629540&0&000000","dev_type":8}},{"type":"params","value":{"KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","dev_id":"SCSI\\DISK&VEN_VMWARE&PROD_VIRTUAL_DISK\\5&1982005&0&000000","dev_type":3}},{"type":"params","value":{"KLHST_WKS_HOSTNAME":"c0816918-fbc5-4fbc-8fed-6f245756120e","dev_id":"SWD\\REMOTEDISPLAYENUM\\RDPIDD_INDIRECTDISPLAY&SESSIONID_0002","dev_type":4}}]}} Software Inventory Acquire software applications which are installed on specified host. (InventoryApi::GetHostInvProducts) "szwHostId" - WKS_HOSTNAME form previosly request InventoryApi::GetHostInvProducts curl -L -X POST "https://127.0.0.1:13299/api/v1.0/InventoryApi.GetHostInvProducts" -H "X-KSC-Session: noOxgI9Ny7O5Whg/97qvcVg==" -H "Content-Type: application/json" --data-raw "{ \"szwHostId\":\"c0816918-fbc5-4fbc-8fed-6f245756120e\", # KLHST_WKS_HOSTNAME from previuosly reqest \"pParams\":{\"KLEVP_EA_PARAM_1\":\"\"} }" Response info about software: Response {"PxgRetVal":{"GNRL_EA_PARAM_1":[{"type":"params","value":{"ARPRegKey":"{F4ECE08F-50E9-44E2-A2F3-2F3C8DDF8E16}","CleanerProductName":"","Comments":"","DisplayName":"Kaspersky Endpoint Security for Windows","DisplayVersion":"11.7.0.669","HelpLink":"https://click.kaspersky.com/?hl=en&link=support&pid=kes&version=21.4.20.669","HelpTelephone":"","InstallDate":"20211002","InstallDir":"C:\\Program Files (x86)\\Kaspersky Lab\\Kaspersky Endpoint Security for Windows\\","InstanceID":{"type":"binary","value":"AA=="},"LangId":1033,"PackageCode":"","ProductID":"4E8A2680B3C78565814848DB5ED35C83","Publisher":"AO Kaspersky Lab","QuietUninstallString":"msiexec.exe /X {F4ECE08F-50E9-44E2-A2F3-2F3C8DDF8E16} /quiet /norestart","UninstallString":"msiexec.exe /x {F4ECE08F-50E9-44E2-A2F3-2F3C8DDF8E16}","VapmBuild":{"type":"long","value":0},"bIsMsi":true}},{"type":"params","value":{"ARPRegKey":"{8c3f057e-d6a6-4338-ac6a-f1c795a6577b}","CleanerProductName":"","Comments":"","DisplayName":"Microsoft Visual C++ 2015-2019 Redistributable (x86) - 14.20.27508","DisplayVersion":"14.20.27508.1","HelpLink":"","HelpTelephone":"","InstallDate":"20210512","InstallDir":"","InstanceID":{"type":"binary","value":"AA=="},"LangId":0,"PackageCode":"","ProductID":"2E30B54FFAFE11F6DEDB0A31EA8CD6D1","Publisher":"Microsoft Corporation","QuietUninstallString":"\"C:\\ProgramData\\Package Cache\\{8c3f057e-d6a6-4338-ac6a-f1c795a6577b}\\VC_redist.x86.exe\" /uninstall /quiet","UninstallString":"\"C:\\ProgramData\\Package Cache\\{8c3f057e-d6a6-4338-ac6a-f1c795a6577b}\\VC_redist.x86.exe\" /uninstall","VapmBuild":{"type":"long","value":0},"bIsMsi":false}}, ....... Tasks Operations #strTask - open task in nmc-web-console - 1326 (for example: https://localhost:8080/#/management/tasks/148) Get Task Acquire attributes of specified task. (Tasks::GetTask) Response Response {"PxgRetVal":{"DisplayName":"KEA - Isolation ON","PRTS_TASK_CREATION_DATE":{"type":"datetime","value":"2022-02-10T13:57:34Z"},"TASKID_PRODUCT_NAME":"1093","TASKID_VERSION":"1.0.0.0","TASK_NAME":"Remote Installation","TASK_UNIQUE_ID":"1326"}} Run task Run remote installation task. Start specified task. Tasks::RunTask curl -L -X POST "https://127.0.0.1:13299/api/v1.0/Tasks.RunTask" -H "X-KSC-Session: nGPT3zYhYOveOJ9qnbRAjpQ==" -H "Content-Type: application/json" --data-raw "{ \"strTask\":\"1326\" # From NWC-web-cosnole ksc }" Update Task Get Data Task Acquire task settings. Tasks::GetTaskData GetData Task curl -L -X POST "https://localhost:13299/api/v1.0/Tasks.RunTask" -H "X-KSC-Session: nGPT3zYhYOveOJ9qnbRAjpQ==" -H "Content-Type: application/json" --data-raw "{ \"strTask\":\"1326\" }" Response all parameters and some of them we must use in next request. Modify task settings. Tasks::UpdateTask Update Task POST /api/v1.0/Tasks.UpdateTask HTTP/1.1 Host: localhost:13299 X-KSC-Session: n8quj71CtoWbYijcBHY6FvA== Content-Type: application/json Content-Length: 3477 { "strTask":"1338", "pData":{ "TASKID_COMPONENT_NAME":"87", "TASKID_PRODUCT_NAME":"1093", "TASKID_VERSION":"1.0.0.0", "TASK_NAME":"Remote Installation", "TASKSCH_TYPE":0, "TASK_ADDITIONAL_PARAMS":{"type":"params","value":{"KLNAG_TASK_REMOTE_INSTALL_ACCOUNT":"","KLNAG_TASK_REMOTE_INSTALL_ACCOUNT_PSWD":{"type":"binary","value":""},"KLSRV_COUPLED_NAGT_TSID":"9066e3c9-c709-434f-9196-88dcf4c70c23","KLTSK_RI_CHECK_OS":true,"KLTSK_RI_GROUP_TO_MOVE_HOST":-1,"KLTSK_RI_MAX_DOWNLOADS":5,"KLTSK_RI_MGD_BY_OTHER_SERVER":0,"KLTSK_RI_PACKAGES_GUIDS":["e71217d1-4a96-462c-a56a-6112bdc5369b:65"],"KLTSK_RI_PACKAGES_IDS":[65],"KLTSK_RI_ROOT":{"type":"binary","value":""},"KLTSK_RI_SKIP_PRESENT_PRODS":true,"KLTSK_RI_TMP_FOLDER":"","KLTSK_RI_USE_NAGENT":true,"KLTSK_RI_USE_SHARE":true,"KLTSK_RI_USE_SHARE_SRV":true,"KLTSK_RI_USE_SHARE_UA":false,"MaxTryCount":3,"UseGPO":false,"klprts-TaskAccountUser":"","klprts-TaskAccounts":[],"klprts-TaskMaxRunningTime":7200000,"klprts-TaskStorageId":"dd64d20d-c529-4d47-a854-38c1c2c77a77"}}, "PRTS_TASK_GROUPID":-1, ".HstQueryId":0, "TASK_INFO_PARAMS":{"type":"params","value":{"DisplayName":"KEA - Isolation ON for specific host","HostList":[{"type":"params","value":{"HostDispName":"WIN10-KES-11OLD","HostName":"6294f978-292d-4b5f-aa57-bb429147687b","Preliminary":false}},{"type":"params","value":{"HostDispName":"ATM-01","HostName":"ba973373-8120-47a0-9989-686cba2430af","Preliminary":false}}],"KLEVP_NOTIFICATION_DESCR_ID":"9b84b28a-e47b-4120-8147-bb67fef681ea","KLPRSS_EVPNotifications":{"type":"params","value":{"ERR":[{"type":"params","value":{"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLPRCI_TaskState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}}],"INF":[{"type":"params","value":{"KLEVP_ND_BODY_FILTER":{"type":"params","value":{"KLPRCI_newState":2}},"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLPRCI_TaskState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}},{"type":"params","value":{"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLEVP_GroupTaskSyncState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}},{"type":"params","value":{"KLEVP_ND_BODY_FILTER":{"type":"params","value":{"KLPRCI_newState":4}},"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLPRCI_TaskState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}},{"type":"params","value":{"KLEVP_ND_BODY_FILTER":{"type":"params","value":{"KLPRCI_newState":1}},"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLPRCI_TaskState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}}],"WRN":[{"type":"params","value":{"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLPRCI_TaskState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}}]}},"KLSRV_PRTS_TASK_ENABLED_FLAG":true,"KLTSK_ALLOW_AUTO_RANDOMIZATION":true,"PRTS_TASK_CREATION_DATE":{"type":"datetime","value":"2022-02-15T11:40:43Z"},"PRTS_TASK_GROUPID":-1,"PRTS_TASK_TARGET_COMPUTERS_TYPE":0,"klprts-DontApplyToSlaveServers":true,"klprts-TaskMaxRunningTime":7200000,"klprts-TaskScheduleSubtype":256,"klprts-TaskScheduleSubtypeEx":0}} } } Change values for HostList and enter specific host. For example: "HostList":[{"type":"params","value":{"HostDispName":"WIN10-KES-11OLD","HostName":"6294f978-292d-4b5f-aa57-bb429147687b","Preliminary":false}},{"type":"params","value":{"HostDispName":"ATM-01","HostName":"ba973373-8120-47a0-9989-686cba2430af","Preliminary":false}}] { "strTask":"1338", "pData":{ "TASKID_COMPONENT_NAME":"87", "TASKID_PRODUCT_NAME":"1093", "TASKID_VERSION":"1.0.0.0", "TASK_NAME":"Remote Installation", "TASKSCH_TYPE":0, "TASK_ADDITIONAL_PARAMS":{"type":"params","value":{"KLNAG_TASK_REMOTE_INSTALL_ACCOUNT":"","KLNAG_TASK_REMOTE_INSTALL_ACCOUNT_PSWD":{"type":"binary","value":""},"KLSRV_COUPLED_NAGT_TSID":"9066e3c9-c709-434f-9196-88dcf4c70c23","KLTSK_RI_CHECK_OS":true,"KLTSK_RI_GROUP_TO_MOVE_HOST":-1,"KLTSK_RI_MAX_DOWNLOADS":5,"KLTSK_RI_MGD_BY_OTHER_SERVER":0,"KLTSK_RI_PACKAGES_GUIDS":["e71217d1-4a96-462c-a56a-6112bdc5369b:65"],"KLTSK_RI_PACKAGES_IDS":[65],"KLTSK_RI_ROOT":{"type":"binary","value":""},"KLTSK_RI_SKIP_PRESENT_PRODS":true,"KLTSK_RI_TMP_FOLDER":"","KLTSK_RI_USE_NAGENT":true,"KLTSK_RI_USE_SHARE":true,"KLTSK_RI_USE_SHARE_SRV":true,"KLTSK_RI_USE_SHARE_UA":false,"MaxTryCount":3,"UseGPO":false,"klprts-TaskAccountUser":"","klprts-TaskAccounts":[],"klprts-TaskMaxRunningTime":7200000,"klprts-TaskStorageId":"dd64d20d-c529-4d47-a854-38c1c2c77a77"}}, "PRTS_TASK_GROUPID":-1, ".HstQueryId":0, "TASK_INFO_PARAMS":{"type":"params","value":{"DisplayName":"KEA - Isolation ON for specific host","HostList":[{"type":"params","value":{"HostDispName":"WIN10-KES-11OLD","HostName":"6294f978-292d-4b5f-aa57-bb429147687b","Preliminary":false}},{"type":"params","value":{"HostDispName":"ATM-01","HostName":"ba973373-8120-47a0-9989-686cba2430af","Preliminary":false}}],"KLEVP_NOTIFICATION_DESCR_ID":"9b84b28a-e47b-4120-8147-bb67fef681ea","KLPRSS_EVPNotifications":{"type":"params","value":{"ERR":[{"type":"params","value":{"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLPRCI_TaskState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}}],"INF":[{"type":"params","value":{"KLEVP_ND_BODY_FILTER":{"type":"params","value":{"KLPRCI_newState":2}},"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLPRCI_TaskState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}},{"type":"params","value":{"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLEVP_GroupTaskSyncState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}},{"type":"params","value":{"KLEVP_ND_BODY_FILTER":{"type":"params","value":{"KLPRCI_newState":4}},"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLPRCI_TaskState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}},{"type":"params","value":{"KLEVP_ND_BODY_FILTER":{"type":"params","value":{"KLPRCI_newState":1}},"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLPRCI_TaskState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}}],"WRN":[{"type":"params","value":{"KLEVP_ND_DAYS_TO_STORE_EVENT":7,"KLEVP_ND_EVETN_TYPE":"KLPRCI_TaskState","KLEVP_ND_STORE_AT_CLIENT_LOG":false,"KLEVP_ND_STORE_AT_CLIENT_PRES":false,"KLEVP_ND_STORE_AT_SERVER_LOG":false}}]}},"KLSRV_PRTS_TASK_ENABLED_FLAG":true,"KLTSK_ALLOW_AUTO_RANDOMIZATION":true,"PRTS_TASK_CREATION_DATE":{"type":"datetime","value":"2022-02-15T11:40:43Z"},"PRTS_TASK_GROUPID":-1,"PRTS_TASK_TARGET_COMPUTERS_TYPE":0,"klprts-DontApplyToSlaveServers":true,"klprts-TaskMaxRunningTime":7200000,"klprts-TaskScheduleSubtype":256,"klprts-TaskScheduleSubtypeEx":0}} } } Run Task Host Events Create event processing iterator with filter (EventProcessingFactory::CreateEventProcessing2 ) pFilter (params) object containing values for attributes to filter events. Only events with matching attribute values will be returned. If empty all events will be returned. See List of event filter attributes for attribute names. "GNRL_EA_SEVERITY" paramInt Event severity. May have the following values: 0 - Constant to be used as invalid event severity value 1 - Severity "Information" 2 - Severity "Warning" 3 - Severity "Error" 4 - Severity "Critical" vecFieldsToReturn (array) array of attribute names to return. See List of event attributes for attribute names #host id - FindHost EventProcessingFactory::CreateEventProcessing2) POST /api/v1.0/EventProcessingFactory.CreateEventProcessing2 HTTP/1.1 Host: localhost:13299 X-KSC-Session: nvLZ4Hwi5VAL7XIiMwPaxPw== Content-Type: application/json Content-Length: 440 { "pFilter": { "KLEVP_EVENT_HOST":"a537ddc0-b84b-488a-993c-9f76e62036e9", #host id "GNRL_EA_SEVERITY":4 #Critical Event }, "vecFieldsToReturn": [ "GNRL_EA_SEVERITY", "event_db_id", "rise_time", "hostname", "event_type", "event_type_display_name", "GNRL_EA_DESCRIPTION", "group_id", "group_name" ], "vecFieldsToOrder": [], "lifetimeSec": 1000 } Response ID Response {"strIteratorId":"A07B69A5347CF435DB66C0FA826371FF"} Get result from Response data ( ReportManager::GetStatisticsData) : EventProcessing::GetRecordRange curl --location --request POST 'https://localhost:13299/api/v1.0/EventProcessing.GetRecordRange' --header 'X-KSC-Session: nT0T9KvkIKlgHGGaZ60j38Q==' --header 'Content-Type: application/json' --data-raw '{ "strIteratorId":"A07B69A5347CF435DB66C0FA826371FF", "nStart": 0, "nEnd": 100 }' Response critical events: Response {"pParamsEvents":{"KLEVP_EVENT_RANGE_ARRAY":[{"type":"params","value":{"GNRL_EA_DESCRIPTION":"Event type: KSN servers unavailable\r\nName: avp.exe\r\nApplication path: C:\\Program Files (x86)\\Kaspersky Lab\\Kaspersky Endpoint Security for Windows\r\nProcess ID: 18446744073709551615\r\nUser: SALES\\markovets (Active user)\r\nComponent: Protection","GNRL_EA_SEVERITY":4,"event_db_id":{"type":"long","value":119829},"event_type":"000007e7","event_type_display_name":"KSN servers unavailable","group_id":5,"group_name":"KEDR-O","hostname":"a537ddc0-b84b-488a-993c-9f76e62036e9","rise_time":{"type":"datetime","value":"2022-03-04T09:10:44Z"}}},{"type":"params","value":{"GNRL_EA_DESCRIPTION":"Event type: KSN servers unavailable\r\nName: avp.exe\r\nApplication path: C:\\Program Files (x86)\\Kaspersky Lab\\Kaspersky Endpoint Security for Windows\r\nProcess ID: 18446744073709551615\r\nUser: SALES\\markovets (Active user)\r\nComponent: Protection","GNRL_EA_SEVERITY":4,"event_db_id":{"type":"long","value":119818},"event_type":"000007e7","event_type_display_name":"KSN servers unavailable","group_id":5,"group_name":"KEDR-O","hostname":"a537ddc0-b84b-488a-993c-9f76e62036e9","rise_time":{"type":"datetime","value":"2022-03-04T09:05:34Z"}}},{"type":"params","value":{"GNRL_EA_DESCRIPTION":"Event type: KSN servers unavailable\r\nName: avp.exe\r\nApplication path: C:\\Program Files (x86)\\Kaspersky Lab\\Kaspersky Endpoint Security for Windows\r\nProcess ID: 18446744073709551615\r\nUser: SALES\\markovets (Active user)\r\nComponent: Protection","GNRL_EA_SEVERITY":4,"event_db_id":{"type":"long","value":119807},"event_type":"000007e7","event_type_display_name":"KSN servers unavailable","group_id":5,"group_name":"KEDR-O","hostname":"a537ddc0-b84b-488a-993c-9f76e62036e9","rise_time":{"type":"datetime",........ Close Session to KSC (Session::EndSession) : Session::EndSession curl --location --request POST 'https://127.0.0.1:13299/api/v1.0/Session.EndSession' --header 'X-KSC-Session: nsPbUpP1oAVZlM1lODEbg8A==' #PxgRetVal from Session.StartSession

Problem Description Unexpectedly it can be observed that KSV AL 6.1 starts to be unavailable in Kaspersky Security Center as shown on the screenshot. Root cause The most probable cause of this issue is expired Kaspersky Security Certificate and new generated one is not transferred to KSV AL 6.1. KSV AL 6.1 does not have functionality to automatically update certificate from Kaspersky Security Center. Workaround The script klmover should be launched on KSV AL 6.1 to reconnect to the Kaspersky Security Center. This script performs some steps, including a certificate update. The script resides in /opt/kaspersky/klnagent64/bin.

6 Dec 2025 ! No new update ! No fix !