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Showing results for 'update' in content posted in the last year.
Found 514 results
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dluckyrkl replied to dluckyrkl's topic in Kaspersky Small Office Security & Management ConsoleUpdate + Patience + Wait = Success Backup Recovery *for files less than 1TB -
Hallo @Benjel, ohne Versionsnummer im Name kann KL stets den selben Downloadlink verwenden und Du landest automatisch bei der letzten verfügbaren Version. Machen wir hier im Forum auch. Wichtig in Deinem Fall ist der erste Teil der Versionsnummer: 11.129. Der Rest ist nicht ganz so wichtig. Die Androidversionen melden sich seit der 126, wenn es ein neues Update gibt und bieten die Installation an. -
LinuxSuperior replied to LinuxSuperior's topic in Kaspersky: Basic, Standard, Plus, PremiumI just update it to 11.129.4.146969-1 everything works fine. I thought it just updating by itself -
Hi @Rob in Toronto, as Harlan4096 mentioned, please make sure to update Kaspersky VPN to the latest version and then recheck. If the issue persists with the latest version (21.23) please clarify, are you located in Canada? The issue occurs with any VPN country? What is the name of the Internet Service Provider? -
steve33 posted a topic in Kaspersky: Basic, Standard, Plus, PremiumDoes Kaspersky still recommend setting Core Isolation i.e. Memory Integrity to ON? I have just installed Win 11 as update and Memory Integrity and Microsoft Driver List are set to off presumably by my already installed Kaspersky (Standard) Many thanks -
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Welcome to Kaspersky Community. 1st of all. I would update Your KTS to Kaspersky Plus. Please provide version of K. VPN installed. Also, check this link: https://support.kaspersky.com/faq/ksec-migration -
Tolja replied to Tolja's topic in Kaspersky VPNHello Berny, Thank you for your reply and for the links. I understand that as a forum moderator you cannot directly change VPN servers or technical settings. However, I wanted to kindly ask if you could check the IP geolocation yourself for the Taiwan server using a few common services: https://whatismyipaddress.com/ https://www.whatismyip.com/ https://2ip.io/ https://www.myip.com/ https://www.showmyip.com/ You will likely see different countries reported depending on the service (e.g., Pakistan, Germany, maybe Taiwan), which illustrates the issue with manual location selection after the recent VPN update. I thought it might be helpful for awareness and context, even if you cannot directly fix the problem. Thank you for your time and help. Best regards, -
jourbrainy replied to DiegoFretes's topic in Kaspersky Security for Mail ServerThe sending server connects and negotiates TLS correctly, but the connection is dropped during the DATA phase. Postfix is not rejecting the mail. The error points to a local SMTP proxy/security filter (klms-smtp_proxy) interrupting the SMTP stream. Check, update, or temporarily disable that proxy and its SMTP inspection settings. -
inbox posted a topic in Virus and Ransomware related questionsHello, I am writing to report a malicious sample currently circulating in pirated game distribution channels. It masquerades as the legitimate libEGL.dll file but contains a cryptocurrency miner. Currently, it has a very low detection rate on VirusTotal (detected only by Huorong and Rising), and it bypasses most major AV engines. Technical Details: Malicious File: libEGL.dll File Size: Approximately 525 KB (Note: Legitimate versions are typically around 377 KB). SHA256: 8bacb2082eb37fd7aed5bb6a7fc766d9937d9f3ed926ae82420d37af754a216c Behavioral Analysis: File Dropping: Creates a directory at: C:\Users\%USERNAME%\AppData\Local\syscacheapp. Drops a large executable named cacheapp64.exe (approx. 750 MB). Characteristics of dropped file: Compiled with GCC/MinGW, extremely high entropy (packed/obfuscated), accompanied by numerous fake DLLs. Persistence: Achieves auto-start by modifying the Registry: Key: HKCU\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Shell Distribution & Context: Vector: Confirmed presence in unauthorized/pirated releases of games (specifically those using RPGMaker or TyranoScript engines). Sources: Widely distributed via major sharing communities such as anime-sharing, hentai-share, and ggbases. Origin: The widespread nature suggests a potential "supply chain" poisoning within the upper-level crack/distribution groups. Sample Download: Link: [ https://files.catbox.moe/jmn65o.7z ] Password: 123 Archive Structure: 1.7z contains libEGL.7z (The malware sample) and Attachment.7z (Screenshots and structural analysis). Please analyze this sample and update the database. Thank you. https://metadefender.com/results/file/bzI1MTIyOHM0RHlFWkdCazQ4emVMdGdZM2w https://www.virustotal.com/gui/file/021b7a9269bc251e66c4de170c7e81e7e9df482c386c84b7db6e86e986dcda10 https://www.virustotal.com/gui/file/8bacb2082eb37fd7aed5bb6a7fc766d9937d9f3ed926ae82420d37af754a216c https://forum.kaspersky.com/topic/游戏libegldll存在挖矿病毒-57734/ -
borboleta posted a topic in Kaspersky: Basic, Standard, Plus, PremiumI read some threads about notifications and disabled ALL of them in the Kaspersky settings but problem still exists I am using Kaspersky Basic for one or two years and was happy about seeing nearly no notifications but this has changed some months ago by a Kaspersky update maybe and has become quite annoying, many times I get this kind of notifications which I do not need see the picture attached just using programs I trust and use for many years making a software report, searching for duplicate files and many other things and nearly always Kaspersky thinks that it must warn me but it just disturbs me. Even worse that I have to use a rather low screen resolution because of my old eyes so I often cannot close these windows even after changing to a higher resolution see the picture again, no OK, no ESC, no close button, I just have to wait if these Kaspersky windows close, sometimes they do, sometimes not, I even cannot stop the programs Kaspersky warns me about in these situations using Task Manager or System Informer etc. So is there a way to disable this kind of notifications completely ? I would be very happy about this
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dluckyrkl replied to dluckyrkl's topic in Kaspersky Small Office Security & Management ConsoleHow to know the exact version in the control panel, it shows 19.0.0.1088. As far as I know, it's KSOS 6 I will try to update now then I will let you know
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Frank_L replied to Frank_L's topic in Für PrivatanwenderEs scheint wirklich wieder zu funktionieren mit dem neuen Update. -
mustafa13e09940 posted a topic in Für PrivatanwenderGibt es irgendwelche Möglichkeit, nach diesem neuem Update, das VPN zu erstellen, ohne den Standort mitzuteilen? -
TAE replied to TAE's topic in Kaspersky VPNI have reinstalled via the link in the red "update to the latest version" box at the top of the page and it has installed the same version (21.23.6.614-2) -
You can install this below version Kaspersky VPN Latest Version This version also solves many issues related to Kaspersky VPN , you can give a try and share the update with us.
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Здравствуйте. Я бы пошел по такому пути: 1. Создание резервной копии в 14.2 (базу данных не меняем); 2. Обновление поверх до 15.1 (update 2). Необходимо убедиться заранее, что версия MS SQL не ниже 2016 версии и с последним CU; 3. Создание резервной копии в 15.1 со сменой типа СУБД; 4. Удаление MS SQL, переустановка KSC, создание бустой базы в MySQL 5. Восстановление из резервной копии на шаге 3. -
TAE replied to TAE's topic in Kaspersky VPNI am on the latest Windows update, yes. Technical support will not help because the problem is with the servers/software and not my configuration. I have dealt with tech support. Their modus operadi is to make the user think that the problem lies with them and not the service. I'm not playing that game.
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@TAE I understand your dissatisfaction but Kaspersky Technical Support is your best option. I assume that you are on the latest Windows update ?
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Inexperto posted a topic in Kaspersky Total SecurityAll of Windows Apps that require Internet, even prompts to login to MS account, failed as they couldn't detect internet connection. This was all of a sudden. I have windows 11 to the last cumulative update. Afeter trying so many things, like desactivate PROXY, change DNS, disable Kaspersky VPN, and suspend Kaspersky protection. Nothing worked. Finally the issue was gone when I uninstalled Kaspersky Security; VPN and password manager. I have time of subscription left still, and I need an antivirus. What could have happened with the Kaspersky apps to cause this, and is there a configuration which avoids this issue? Thanks -
MySelcuk posted a topic in Kaspersky VPNHello Why does Indonesian break after every update? Why do we experience this every time? I've been waiting for you to fix this for 3 days. Don't you test anything before updating? I only use it for Indonesian. But this is really starting to get annoying!!!! -
Bin noch auf 24h2. Es könnte gut sein dass sich beim Windows Update was verschluckt hat und ein Darüber installieren von Kaspersky es löst, war bei mir die Lösung damals. -
Good day, @Impulse9 and @mokaz, thank you for coming back with an update, and I appreciate you taking the time to explain your perspective so clearly. I understand why this situation is especially disappointing after many years of using the service without issues. When a product becomes part of someone’s daily routine, any major change can feel abrupt and unnecessary. Your feedback regarding transparency, troubleshooting guidance, and expectations management is very valuable, and I will make sure it is passed on to the relevant teams. Even when users decide not to continue with a service, these insights help us identify where we need to improve: not only technically, but also in how we communicate during major changes. I sincerely hope that we’ll be able to earn back your trust in the future, and thank you again for the years you spent with our service and for sharing such thoughtful feedback here. Good day, @Kyrillos.Zak, thank you for your question. I understand the confusion, and I’m happy to clarify. This does not mean that all global issues are fully resolved or that the problem is necessarily limited to your account or your PC. Additional information helps the technical team verify whether the behavior matches known service-side limitations or regional conditions, and check if there are any account or device-specific factors contributing to what you’re experiencing. In some cases, we may be able to provide a workaround or solution even while broader issues are still being addressed.
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jan.srn replied to chris h 1980's topic in Für PrivatanwenderBei mir funktioniert Kaspersky Premium VPN seit ende November 2025 nicht mehr: Ich habe ende November vom Kaspersky eine E-mail erhalten: __________________________________________________________________________________________________________________________ Wichtige Informationen über Ihr Kaspersky VPN Sehr geehrter Kunde, bitte beachten Sie, dass wir derzeit Kaspersky VPN auf eine neue Infrastruktur umstellen, um allen Benutzern ein reibungsloses und zuverlässiges Erlebnis zu gewährleisten. Während einer kurzen Übergangszeit können vorübergehende Probleme auftreten. Diese Probleme können Benutzer von Kaspersky VPN Secure Connection, Kaspersky Plus und Kaspersky Premium betreffen. Wir tun unser Bestes, um alle Probleme so schnell wie möglich zu lösen. Die meisten Benutzer erhalten das erforderliche Update automatisch. Sollten dennoch Probleme auftreten, aktualisieren Sie die App bitte auf allen Ihren Geräten auf die neueste Version. Die neueste Version können Sie hier herunterladen: Aktualisierung Wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen und arbeiten mit Hochdruck an deren Lösung, Ihr Kaspersky-Team _______________________________________________________________________________________________________________ Ich habe die neueste Ver. installiert. Nicht nur einmal und auf allen meinen drei Windows Desktop PC. Nichts geht mer mit VPN. Habe support kontaktiert und mehrere Stunden und Tage am PC gesessen um die "Tipps" vom Support (Programme installieren, Aufzeichnungen zurück schicken, das und jenes aus- und einschalten). Auch das hat nichts gebracht. Dann kam eine E-mal: _____________________________________________________________________________________________ Sehr geehrter Kunde, Guten Tag. Vielen Dank für die Rückmeldung. Tut uns wirklich leid für die Unannehmlichkeiten. Als kleines Dankeschön für Ihre Treue, haben wir 14 Tage auf Ihre Lizenz hinzugefügt. Wir haben Ihre Anfrage an unseren Experten weitergeleitet, bitte warten Sie auf unsere Antwort. Für weitere Rückfragen stehen Ihnen unser Kaspersky-Support zur Verfügung. Ich wünsche Ihnen noch einen schönen Tag. ____________________________________________________________________________________________ Paar tage später kam eine weitere E-mail: _________________________________________________________________________________________ Sehr geehrter Kunde, Guten Tag. Wir erhielten die Rückmeldung von unseren Experten. 1. Da es sich hierbei um ein Problem seitens des Internetdienstanbieters handeln könnte, verbinden Sie sich bitte mit einem anderen Netzwerk, beispielsweise über eine mobile Hotspot-Verbindung: a. Android: https://support.google.com/android/answer/9059108?hl=de b. Apple iOS: https://support.apple.com/de-de/HT204023 ............ mit weiteren Punkten (ca. 20) die sich wiederholt haben mit denen, die ich schon frühe durchgegangen bin. _____________________________________________________________________________________ Mein Handy ist sehr alt und kann keine Hotspot-Verbindung herstellen. Apple habe ich nie gehabt. Und das wiederholen der selben procedur ist sinnlos. Ich war mit Kaspersky schon mehrere Jahre sehr zufrieden. Ich habe auch gute Erfahrungen mit Kaspersky VPN gemacht, bis die Umstellung auf die neue Infrastruktur kam. Für mich war VPN wichtig da ich meinem Besuch auch TV Streaming für deren Sprache anbieten konnte. Andersrum, ich habe für ein funktionierendes Paket von Kaspersky Premium bezahlt und jetzt soll ich mehrere Stunden und Tage meines Lebens am PC sitzen um die Probleme zu erörtern? Mein Abo läuft noch fast ein Jahr, trotzdem überlege ich, ob ich Kaspersky kündigen soll. Ich bin kein Informatiker, und ich möchte auch nicht mein PC mit mir vorgeschlagenen Programmen vermüllen. Ich bin sauer und von Kaspersky enttäuscht. -
Squally replied to Squally's topic in Kaspersky VPNOne of the latest messages I got... So, they are trying to offer me a downgraded version to use in the territory of the Russian Federation. What about when I'm abroad? Should I buy another VPN just because the one that they offer me now doesn't works abroad? When this problems started on November they patched and the VPN worked well till the next update on December 12th.
