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Showing results for 'update' in content posted in the last year.
Found 530 results
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Permission error while isntalling the agent
Update your Server 2019 to latest update patch and try reinstalling Netagent or run KVRT before installing Netagent , have you raised ticket on Kaspersky Support , what was their feedback -
Upgrading Kaspersky when installed via Intune
paul_33 posted a topic in Kaspersky Endpoint Security for BusinessWe use Kaspersky Endpoint Security Cloud and the instructions included installing through Intune. There was no agent to install, they simply suggested pushing out the entire distribution package through intune. This worked out fine, but now there is a new version (12.10.0.466). If I 'prepare the distribution package' it will automatically start updating clients, but this is problematic. Intune is setup to detect the install of version 12.9. Am I supposed to disable this pushed install entirely when we need to update? Is there a way to get this package without pushing it to all users? I would much rather let intune handle this so that future intune devices also get the latest Kaspersky app. The only way around this that I can see is to disable the intune install, push out the new package, immediately download said package and create a new intune install. But what happens? Intune is going to try and install the update at the same time as Kaspersky cloud, which I have to imagine is going to cause all sorts of grief. Is there a better way to handle this? Like an agent I can push through intune that doesn't install the app until the cloud console tells it to? That is how ESET handled things and we never had to worry about it. If anyone else uses Intune please let me know how you handle this
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having DNS issues with the new Kaspersky VPN Wire Gaurd update version 21.23.6.614-2
NightWlkr replied to User23837's topic in Kaspersky VPNSince the new update it's been pretty chaotic. This update (21.23.6.614-2) introduced WireGuard-based VPN tunneling for improved speed and stability but it also seems to have broken DNS resolution. I have Android and windows devices with this VPN and they all have the same problem. If you are comfortable, you can try changing the DNS with 1.1.1.1 and/or 8.8.8.8 on the Kaspersky VPN WG Nt Adapter Tunnel to test it out. BUT I do not recommend this as a work around as this may leave you vulnerable for data leak. Make sure you let support know by creating a ticket and mention the known issue for version 21.23.6.614-2
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Manage Application and system programs
Interim update : Patch 21.24(a) did not resolve this display issue , let's wait for the fix with a next Patch or Kaspersky version 21.25 scheduled for release in April. -
How do I enable anti-banner for the 2nd time on iphone (There is no "Anti-banner" on the home screen of the kaspersky app)
@pok You are welcome. Above screenshots have been generated on a Dutch version , i am running as well on another iPhone the English version with following available options : Security Databases Security Scan VPN Safe Money Phishing & Malware filter Anti-Banner Private Browsing Smart Home Monitor Safe Kids Social Privacy Data Leak Checker Password Safety Wi-Fi Security Check Which version are you running , if needed please update on the App Store ? Kaspersky Technical Support is suggesting " If needed, try reactivating your license by signing in to your MyKaspersky account and see if the issue persists. Kindly update us on the results. " ⚠️ Also , please disconnect and reconnect the app from My Kaspersky ? On my side the problem was spontaneously fixed without any intervention, on all my devices i got prompted with "All limitations are removed " If no fix , Kaspersky Technical Support is your best option. -
卡巴斯基防火墙拦截bungie新游Marathon
Hello, 请告知卡巴斯基产品版本以及操作系统版本。 最新版本的产品是 21.24 ,如果不是,请下载安装最新版本的产品后重试:卡巴斯基产品最新版本下载:https://www.kaspersky.com.cn/downloads#update-product -
Ошибка при входе в касперский
В GSI, файл Network_diagnostics - там будут пинги/трейсы до сайтов ЛК. У меня например вот так: Tracing route to eemea.activation-v2.geo.kaspersky.com [212.5.89.37] over a maximum of 30 hops: Trace complete. ---------------------------------------------------------------------------------------------------- The tracert command to Kaspersky Public update source result: Command: tracert dnl-00.geo.kaspersky.com Tracing route to dnl-00.geo.kaspersky.com [93.191.13.100] over a maximum of 30 hops: Trace complete. Можете сравнить со своим, ну и у пострадавших запросить первые два сегмента GSI- думаю под "персональные данные" не попадет, судя по адресам - там точность +/- провайдер.
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Kaspersky Plus removed my mic software
Windows update 24 february 2026 : https://support.microsoft.com/en-us/topic/february-24-2026-kb5077241-os-builds-26200-7922-and-26100-7922-preview-b8cc7bc8-d640-4f18-9437-3ee59298b970 -
运行fm2024时卡巴斯基与fm2024内存占用高
Hello, 请把卡巴斯基产品更新到最新版本 21.24 后查看问题是否得到解决:https://www.kaspersky.com.cn/downloads#update-product -
Discord does not open when Kaspersky is ON
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Patch status voor de Kaspersky producten
Patch "A" voor Kaspersky MR24 wordt momenteel uitgerold. De automatische update wordt geleidelijk aan vrijgegeven. -
Необходимый для обновления файл отсутствует на источнике обновлений баз.
Алихан Сахабутдинов replied to msm's topic in Kaspersky Endpoint Security для бизнесаДобрый день! Столкнулся с подобной проблемой, отсутствует файл /index/umeta.xml при обновлении. Само обновление происходит с сервера обновления, на который я установил Kaspersky Update Utility В какой пакет обновлений входит данный файл? Я перебрал несколько вариантов, но ни к чему не пришёл Выбраны следующие пакеты обновлений: Данные пакеты соответствуют версиям KES и сервера администрирования В расширенных настройках активировано "загружать программные модули" и "загружать дифференцированные обновления" Загружать локализации: ru
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Datenleck-Prüfung
Buddel replied to Buddel's topic in Für PrivatanwenderIch werde heute Abend einen Screenshot von meinem Profil nachreichen, sobald ich wieder daheim bin. Ich bin mir nicht ganz sicher, aber möglicherweise besteht dieses Problem seit dem automatischen Update von v21.23 auf v21.24, denn vor der Version 21.24 sind mir in der Rubrik Datenleck-Überprüfung keine Ungereimtheiten aufgefallen.
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VPN is not working in Russia after signing a new agreement on 2-3 March 2026
Zee_ replied to Faldi00's topic in Kaspersky VPNPlease tell us if vpn will work in russia or not? I bought this vpn in abroad not in Russia 4 years ago and renewing it every year. Since Tuesday, it has stopped working after policy update. So this vpn will ever work or not. Refund money then. Russian version of kaspersky vpn is completely useless because WhatsApp, instagram, YouTube, dont work with that vpn. So whats the point of buying that vpn if nothing gets unblocked. I renewed this vpn in august last year and now its too late to ask apple for refund. So better kaspersky refunds money directly . atleast , tell us clearly if this vpn will ever work or not ?? since everything is blocked in russia , without vpn , its not possible to survive and talk to family. Your russian version of vpn is useless because it unblocks nothing. Reply asap
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VPN is not working in Russia after signing a new agreement on 2-3 March 2026
Zee_ replied to Faldi00's topic in Kaspersky VPNSince yesterday, my vpn is not working after policy update. Vpn gets connected but doesn’t open anything. Without vpn , its so hard to use WhatsApp and to call family abroad. Emailed Kaspersky many times , even called them today but nothing so far. Please fix this problem. Its so hard to survive without vpn these days.
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IIS requests slowed down
Nagy Zoltán posted a topic in Kaspersky Small Office Security & Management ConsoleAfter the last version update, making any requests to locally installed MS IIS webserver unbeliebable slowed down, sometimes it takes 30-40 seconds or more. This is a developer windows workstation, we use IIS for testing new web development locally. If we turn off Kaspersky protection the issue disappears. Kaspersky Small Office Security 21.24.8.522 My worskstation is a Windows 11 Professional x64 Build 26200 IIs version: 10.0 On another workstation with Windows 10 Pro we experienced the same problem. Non local requests works well. I tried turn off only safe browsing component, but it does not solve the error.
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Please remove false positive URL
Hello, URL was removed from blocklist. It will be fixed in the next update. Thank you for your help.
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Blue Screen of Death Windows 11 due to Kaspersky Free application clashing with graphic drivers.
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how to accept web portal statement
Hello @jayfreddy, Welcome! Kaspersky Free Data Leak Checker - is *single-user-account-manual checking-only* & cannot be varied. READ: About Data Leak Checker. Data Leak Checker for My Kaspersky account does not work if Kaspersky application is not connected to My Kaspersky or the My Kaspersky account password is not entered in the application. Is the Kaspersky Free application signed into *your* MyKaspersky account using the *same* email address that was used to activate the software? Is KSN enabled? Which Region/Location are (you) physically a resident of? Is a VPN in use? Since *installing* Kaspersky Free has a Database Update been run then the computer shutdown using SHUTDOWN, not Restart, when the computer is OFF, power ON by pressing the power button, login, make sure the Kaspersky Free application & (your) MyKaspersky *account* are *synchronised*, recheck the Kaspersky Free Data Leak Checker issue - any change? As a user of Kaspersky Premium (we see): which possibly does not assist (you) but does show the Premium DLC options available. Thank you🙏 Flood🐳+🐋 -
Kaspersky Standard 21.24.8.522 implemented A.I. and yet;
Psiu47 posted a topic in Kaspersky: Basic, Standard, Plus, PremiumStill show the same issue I've been having for over two years. If the A.I. can't fiz the problem itself, I don't know who will. ( You can real my previous topicos about bug reports and Will mention this issue exactly ). And yes, I have unistalled KS 21.23 back November last year in my few attempts to solve this mystery I've been having where any scan uppon finishing they will forever be registered in the report page, and sometimes not. Uppon refreshing the page or closing, the scan simply vanish and don't get registered. Now about the Company oficially putting stamps all over the interface, and which modules are being affected is quite intrusive. Did the AI itself decide to use purple while the rest of the program use Green orrr? How about in a Future update let the user change this apperance aspect of the layout. -
Kaspersky Standard 21.24.8.522 implemented A.I. and yet;
When i installed 21.24, i immediately noticed the new AI label and really appreciated it because it tends to specify that protection has been improved by "new" or more updated algorithms. Many people recommend "debloiting" your Windows 11 PC from all AI apps, such as Copilot, because AI uses personal data sent to various servers around the world, in addition to seriously consuming the local PC's resources. I have an HP Gaming PC and debloiting my PC is faster and more responsive. When i saw the AI label in 21.24, i never thought about intrusion like Copilot and the processing of personal data, instead, as i already wrote, i only thought about more updated algorithms. Viruses are increasingly increasing their intrusion capabilities and Kaspersky needs to update and improve its increasingly better virus protection capabilities more than viruses. The introduction of the AI label demonstrates that Kaspersky is "present" and working, not just standing still. I like seeing the AI label, so I'd opt for options to implement: - make the label and AI references visible (disabled|enabled) - use the new updated AI algorithms (disabled|enabled) -
Website false positive?
sailor replied to sailor's topic in Virus and Ransomware related questionsSo this link is really something infected, right. Then you may want to update https://opentip.kaspersky.com/https%3A%2F%2Fnswpedia.com%2Fnintendo-switch-roms/?tab=web
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False positive nach Aktualisierung der Aquasuite
Hi @DedSec, danke für den Screenshot, er kann manches erklären. Wie Du sehen kannst, wird die Software, egal wie nützlich sie ist, eher von wenigen Nutzern eingesetzt. Daher war es gut und hilfreich, die Datei an den Support zu senden. Mir war sie bis zu Deinem ersten Post im Januar unbekannt, Kasperky dürfte es ähnlich gehen "Weniger als 100 Benutzer [...] haben dieses Programm verwendet". Dein Screenshot kann aber auch auf ein Hersteller-Problem hinweisen. Das digitale Zertifikat der .exe wird zwar als im Prinzip gültig anerkannt, es wird aber von keiner anderen Stelle bestätigt. Ein Programm ohne zweifelsfreies digitales Zertifikat kann bei Kaspersky nicht in die Gruppe "Vertrauenswürdig" aufgenommen werden, dafür muss alles stimmen. Dein eigentliches Problem wurde allerdings von der Setup-Datei verursacht. Falls diese (hatte ich eigentlich angefragt) ebenfalls über kein zweifelsfreies Zertifikat verfügt, darf sie als beschränktes Programm natürlich einige geplante Aktionen (Treiberinstallation, Programmaktualisierung, Regitryänderungen,...) nicht durchführen. Mal sehen, was das nächste Update der Suite bringt. Jetzt kann ich es besser einordnen. -
False Positive: Site (Detected as Malicious/Spam)
Semenovi4 posted a topic in Virus and Ransomware related questionsHello, My website https://intimchat.org is currently flagged as "Malicious" or "Spam" by the Kaspersky engine on VirusTotal. Context: The site was previously affected by a third-party malicious script (ntvpforever.com), which caused the detection. I have performed a complete security audit, and the malicious code has been entirely removed. Verification: Google Search Console: No security issues found, the site is clean. SOCRadar Cyber Intelligence: Already re-evaluated and cleared the domain Current state: The site is safe, no redirects or phishing. I have already submitted several requests via OpenTIP (using this account), but the detection remains. Could you please manually re-verify the domain and update its status? VirusTotal link: [https://www.virustotal.com/gui/url/7723120cd219943527b02ea9c8711933b61bbb93509cb64ff2d5a594524079bc?nocache=1] Thank you!
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Kaspersky Standard kills internet on all browsers (chrome, firefox, opera)
@MirceaForce I can’t remember the KB , I disabled the Update preview option and removed the update in the history.