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Found 523 results

  1. Flood and Flood's wife
    Hello @User23837, Thanks for posting back! & Hello @Loose 1000, welcome! From Kaspersky's @Danila T.: This is due to an update of the VPN infrastructure. All VPN users will see a new agreement in the app which they need to accept. The number of available VPN servers will change from ~105 to ~85, most common servers will remain. The router feature, protocol selection and dual VPN options will disappear. We’re continuing to expand coverage and add new features in upcoming updates. Original source reference: https://forum.kaspersky.com/topic/after-update-lost-some-servers-and-double-vpn-57341/#findComment-221765 Kaspersky are also sending an email to subscribers regarding Kaspersky's partner change to their VPN infrastructure Thank you🙏 Flood🐳+🐋
  2. Flood and Flood's wife
    Flood and Flood's wife replied to Mehrnaz's topic in Kaspersky VPN
    Hello@PH ARGOS, Welcome back! Yes, it's a legitimate email regarding Kaspersky's partner change to their VPN infrastructure: From Kaspersky's @Danila T.: This is due to an update of the VPN infrastructure. All VPN users will see a new agreement in the app which they need to accept. The number of available VPN servers will change from ~105 to ~85, most common servers will remain. The router feature, protocol selection and dual VPN options will disappear. We’re continuing to expand coverage and add new features in upcoming updates. Original source reference: https://forum.kaspersky.com/topic/after-update-lost-some-servers-and-double-vpn-57341/#findComment-221765 Thank you🙏 Flood🐳+🐋
  3. Flood and Flood's wife
    Flood and Flood's wife replied to adamttt's topic in Kaspersky VPN
    Hello @adamttt, Welcome! From Kaspersky's @Danila T.: This is due to an update of the VPN infrastructure. All VPN users will see a new agreement in the app which they need to accept. The number of available VPN servers will change from ~105 to ~85, most common servers will remain. The router feature, protocol selection and dual VPN options will disappear. We’re continuing to expand coverage and add new features in upcoming updates. Original source reference: https://forum.kaspersky.com/topic/after-update-lost-some-servers-and-double-vpn-57341/#findComment-221765 Thank you🙏 Flood🐳+🐋
  4. Berny
    Berny replied to Berny's topic in Voor thuis
    Patch "B" voor Kaspersky MR24 wordt momenteel uitgerold. De automatische update wordt geleidelijk aan vrijgegeven.
  5. MH38918
    I thought I'm alone very disappointed, very angry, what this stupid update, I was happy with the old version now what no gaming server no choice to chose protocols it's even not working since yesterday i lost 10 hours to fix the stupidity of someone and still on it, how much stupid can you get, ask the one made this very much more so stupid update. I don't even think the kaspersky customer care service care for our feedback but i must say it for the records, For years i had been a customer to kaspersky vpn and security if the issue is not resolved, it's a Sayonara.
  6. Feron01
    Feron01 replied to cYcLo's topic in Kaspersky VPN
    No, because i want this to be wherever i am, not just at home. At least before the update, there were some servers that had consistent IP addresses. So static IP wasn't really necessary. I can't find such server in the new update
  7. nexon
    Please note product is updated gradually according region etc... So other people can have new version sooner like you.. In older version was choice keep current version or update new. Now it is automatic. Maybe you can disable automatic update (i didnt tried) but you can if you want really stay on older build. In Taskmanager is Kaspersky upgrade launcher which run everyday (at logon user). Try disable it. Or simply block upgrade.exe in program files by firewall.
  8. User23837
    Yeah Kaspersky VPN update has DNS issues. its definitely how they configured it, i've been having the same problems on mobile as i do for PC.. its been like a month now since I update and still have these problems. I already opened a Kaspersky VPN PC ticket. I hope they do better QA testing in the future for the scenarios like the ones you mentioned and for sites like youtube (actually playing videos for longer then 30 seconds etc...). I hope the devs read the forums 🫠
  9. Tantalus
    Hi, When .d update for Kaspersky 26.0.0.150 is installed Kaspersky Protection Extension for Safari and its icon automatically disappear. Kaspersky app tells you Safari Extension is activated, but it really no longer appears as an extension installed in the Safari app. This only happens when D version is installed. No trouble with 26.0.0150.c. The problem is than installation of the newer version is mandatory, and not an option. Please check this issue. Uninstalling and reinstalling Kaspersky doesn't solve the problem. I've checked a couple of times on Macbook M1 Pro and latest MacOS software versions installed: Tahoe 26.3.1 and Safari 26.3.1.
  10. Chris_de_
    Update: Setup is now running. I got another script from Kaspersky Support. I'm thinking the problem have been some "/" and "(" characters in the DB user Password. If I get "OK" from Kaspersky Support, I'll post the successfull walkthrough
  11. blödmann
    Ich hatte bis zum letzten Update der VPN-App immer (Kaspersky Plus) mit Double-VPN. Da ich es länger nicht benutzt hatte, fiel mir erst jetzt auf dass es nicht mehr dabei ist. Ebenso fehlt das Protokoll bei dem man die Verschlüsseliúngsmethode einstellen konnte.
  12. blödmann
    Moin Mein VPN hat wohl ein größeres Update bekommen. Jedenfalls sah ich das Begrüßungsfenster beim öffnen. Seitdem bekomme ich bei Verbindungsversuchen immer eine Fehlermeldung. Ein Neustart des Rechners hat auch nicht geholfen. Ich sollte vielleicht noch anmerken, dass das Windows November Update bei mir fehschlug und ich nach einger Zeit ein "Reparaturupdate" bekam. Windows 11 24H2 26100.7171 MfG
  13. Doctorull
    I can confirm that for me the issue seems to be solved, i had an app update on the 16th of November and now i'm at 21.23.6.614, prior to this i had installed back in September the 21.22.7.466 version. I now have 0-1% GPU usage in Idle and no Kaspersky is consuming GPU. @Mohamed, i'd suggest reinstalling the app, do a complete uninstall, i remember back in the days Kaspersky had a removal tool of their own, perhaps that does a more in-depth removal then the Uninstall process from appwiz.cpl, idk, look it up and try. But what i can say from my side, after the update to 21.23 on the 16th of November, the GPU load in Idle is how it should be.
  14. Schulte
    Hallo @LeuchtBall, willkommen. Kannst Du bitte schildern, welchem Programm Du wie den Internetzugriff gesperrt hast? In Deinem Screenshot scheint es mir nicht das Corel-Hauptprogramm zu sein, sondern ein Hilfsprogramm (Corel Update Helper x32). Kannst Du bitte über das Hauptfenster links "Sicherheit" auswählen, dann rechts etwas nach unten scrollen und "Programmüberwachung->Programme verwalten" anklicken? Im Idealfall haben die Corelkomponenten eine eigene Gruppe, wie in untenstehendem Beispiel Firefox in "Mozilla". Kannst Du dort den "Corel Update Helper x32" finden? Wie sind seine Einstellungen (Doppelklick auf das Programm)? Screenshot?
  15. Brunocerqueira
    Brunocerqueira posted a topic in Kaspersky Anti-Virus
    Discord is not working properly And I wanted to set it as an Exclusion and Trusted app so Kaspersky would allow it to run properly without it being stuck in an update failed loop
  16. Tahmeed702
    Update your Server 2019 to latest update patch and try reinstalling Netagent or run KVRT before installing Netagent , have you raised ticket on Kaspersky Support , what was their feedback
  17. paul_33
    We use Kaspersky Endpoint Security Cloud and the instructions included installing through Intune. There was no agent to install, they simply suggested pushing out the entire distribution package through intune. This worked out fine, but now there is a new version (12.10.0.466). If I 'prepare the distribution package' it will automatically start updating clients, but this is problematic. Intune is setup to detect the install of version 12.9. Am I supposed to disable this pushed install entirely when we need to update? Is there a way to get this package without pushing it to all users? I would much rather let intune handle this so that future intune devices also get the latest Kaspersky app. The only way around this that I can see is to disable the intune install, push out the new package, immediately download said package and create a new intune install. But what happens? Intune is going to try and install the update at the same time as Kaspersky cloud, which I have to imagine is going to cause all sorts of grief. Is there a better way to handle this? Like an agent I can push through intune that doesn't install the app until the cloud console tells it to? That is how ESET handled things and we never had to worry about it. If anyone else uses Intune please let me know how you handle this
  18. NightWlkr
    Since the new update it's been pretty chaotic. This update (21.23.6.614-2) introduced WireGuard-based VPN tunneling for improved speed and stability but it also seems to have broken DNS resolution. I have Android and windows devices with this VPN and they all have the same problem. If you are comfortable, you can try changing the DNS with 1.1.1.1 and/or 8.8.8.8 on the Kaspersky VPN WG Nt Adapter Tunnel to test it out. BUT I do not recommend this as a work around as this may leave you vulnerable for data leak. Make sure you let support know by creating a ticket and mention the known issue for version 21.23.6.614-2
  19. Berny
    Interim update : Patch 21.24(a) did not resolve this display issue , let's wait for the fix with a next Patch or Kaspersky version 21.25 scheduled for release in April.
  20. Wesly.Zhang
    Wesly.Zhang replied to NCC-1701's topic in 家用产品支持
    Hello, 请告知卡巴斯基产品版本以及操作系统版本。 最新版本的产品是 21.24 ,如果不是,请下载安装最新版本的产品后重试:卡巴斯基产品最新版本下载:https://www.kaspersky.com.cn/downloads#update-product
  21. Maratka
    В GSI, файл Network_diagnostics - там будут пинги/трейсы до сайтов ЛК. У меня например вот так: Tracing route to eemea.activation-v2.geo.kaspersky.com [212.5.89.37] over a maximum of 30 hops: Trace complete. ---------------------------------------------------------------------------------------------------- The tracert command to Kaspersky Public update source result: Command: tracert dnl-00.geo.kaspersky.com Tracing route to dnl-00.geo.kaspersky.com [93.191.13.100] over a maximum of 30 hops: Trace complete. Можете сравнить со своим, ну и у пострадавших запросить первые два сегмента GSI- думаю под "персональные данные" не попадет, судя по адресам - там точность +/- провайдер.
  22. Berny
    Windows update 24 february 2026 : https://support.microsoft.com/en-us/topic/february-24-2026-kb5077241-os-builds-26200-7922-and-26100-7922-preview-b8cc7bc8-d640-4f18-9437-3ee59298b970
  23. Wesly.Zhang
    Wesly.Zhang replied to Asuka Langely's topic in 家用产品支持
    Hello, 请把卡巴斯基产品更新到最新版本 21.24 后查看问题是否得到解决:https://www.kaspersky.com.cn/downloads#update-product
  24. Berny
    @pok You are welcome. Above screenshots have been generated on a Dutch version , i am running as well on another iPhone the English version with following available options : Security Databases Security Scan VPN Safe Money Phishing & Malware filter Anti-Banner Private Browsing Smart Home Monitor Safe Kids Social Privacy Data Leak Checker Password Safety Wi-Fi Security Check Which version are you running , if needed please update on the App Store ? Kaspersky Technical Support is suggesting " If needed, try reactivating your license by signing in to your MyKaspersky account and see if the issue persists. Kindly update us on the results. " ⚠️ Also , please disconnect and reconnect the app from My Kaspersky ? On my side the problem was spontaneously fixed without any intervention, on all my devices i got prompted with "All limitations are removed " If no fix , Kaspersky Technical Support is your best option.
  25. Berny
    @skymisty01 Welcome on the Kaspersky Forum. Kaspersky version 21.3 is outdated , you can update for free to the latest version 21.24

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