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Für mich ergibt sich daraus ein Bild (ohne Anspruch auf Richtigkeit): Vermutlich wurde bei Dir Patch "C" vor ca. zwei Wochen heruntergeladen, konnte aber wegen evtl. fehlender Internetverbindung noch nicht vollständig installiert werden. Dafür spricht auch das langsame Updateverhalten. Als der Patch dann installiert war, waren einige von ihm verwendete Daten veraltet, Mit dem nächsten Update konnten sie aktualisiert werden. Also alles im Rahmen. Die Mail vom Forum wird wahrscheinlich durch Deine beim Wiederherstellen der Internetverbindung vom Provider vergebene neue IP ausgelöst. Du kannst die Emailbenachrichtigung in Deinem Foren-Profil auch abstellen.

Hallo @asbachuralt, kannst Du bitte mal prüfen, welche Version bei Dir aktuell läuft? Sie wird Dir angezeigt, wenn Du im Hauptfenster unten links auf das Headset-Symbol klickst. Ist es die 21.22.XXX oder schon die 21.23.XXX? Mein Verdacht ist, dass Du bereits die MR23 erhalten hast. Da ist nach der (automatischen) Installation ein Update notwendig, das erst 15 Minuten nach der Installation automatisch erfolgt.

Hello @Tangerine14, Also, we don't know where (you) found the three installers, however, this guide: Kaspersky: Basic, Standard, Plus, Premium - info & FAQ, by Danila. T. (Kaspersky), is a reliable & up-to-date resource to update (your) Kaspersky Premium by selecting link, as shown in the image: Thank you🙏 Flood🐳+🐋

yes i understand it now a deeper analyis of the cause of issue is required to understand the root problem triggering this BSOD to occur. i have the kaspersky internet security AV on my old family laptop which runs windows 10 without any dedicated GPU and therefore i assume this is not affecting it but since most devices run windows 11 along with dedicated NVIDIA GPUs , this driver conflict might be a problem faced by multiple kaspersky users due to the same core security components being used for both paid and free users , which i wanted to bring it to notice for kaspersky team to go through it and analyse and fix this bug affecting its customers.🙂 and yes regarding to the updates installed , i have not enabled windows insider program or opted into latest updates as soon as they get rolled out. i have attached the recent updates installed which was after re-installing my windows 11 nearly a month ago to check if it would solve this issue As mentioned cumulative update preview is installed and not the preview version as seen in the screenshot provided

De automatische distributie van de nieuwe versies 21.23 NL Kaspersky Standard - Plus - Premium is begonnen, de uitrol van de update gebeurt geleidelijk.

Ciao @Alebit , il problema che descrivi è molto probabilmente causato da un conflitto o da un'incompatibilità emersa in seguito all'aggiornamento a Windows 11 Hai provato a disinstallare kaspersky e a reinstallarlo? ricorda che devi sempre usare l'ultima versione disponibile dell'applicazione. https://www.kaspersky.it/downloads#update-product Se hai già provato senza successo allora conviene usare il Kavremover ma per sicurezza contatta l'assistenza tecnica kaspersky anche via chat Orari: Lun - Ven, 09:00 - 17:00. Saluti

I'm currently on Premium v21.22.7.466 (c) and want to update to the latest stable build v21.23.6.614 that has just been released. I found 3 online installers, all signed on the same date, with slightly different size & numbering: v21.23.6.614.0.142.0 v21.23.6.614.0.148.0 v21.23.6.614.0.150.0 Which one should I run?

Ich starte immer wieder mal ein Datenbank-Update von Hand. Das ging bisher immer recht schnell und war in weniger als einer Minute abgeschlossen. Unter Quelle wurde da gerade aktuell folgendes angezeigt: Quelle: https: //s03.upd.kaspersky.com/ Letzte Woche, am Freitag habe ich dann bemerkt, dass sich was geändert hat, die Quelle variierte ständig und es dauerte auch insgesamt mehr als 3 Minuten. Das blieb so bis heute. ( Ich habe diesen Ablauf als MP4-Video aufgenommen, kann das aber leider hier nicht einfügen) Nach dem Update wurde dann auch immer angezeigt, dass die Datenbanken jetzt aktuell sind. Also alles gut. Heute, kurz vor mittag hatte ich dann die Warnmeldung auf dem Schirm, dass die Datenbank seit 10 Tagen nicht aktualisiert wurden. Frage: Was habe ich da in den letzten Tagen aktualisiert? Ich muss betonen, das ich in dieser Zeit an keinen Einstellungen "rumgedreht" habe. Ich war das wirklich nicht, ich schwör'!!! Jetzt war auch wieder die o.g. Quelle da und es lief auch wieder recht zügig, plus dem etwas mehr für die 10 Tage ohne Update. Eine anschließende vollständige Untersuchung hat keine Probleme angezeigt. Trotzdem habe ich ein ungutes Gefühl. War das nur bei mir so? P.S. Ich habe leider erst morgen gegen 11:00 wieder die Gelegenheit hier ins Forum reinzuschauen. asbachuralt

Hello everyone. For a few days now I've been experiencing a really annoying problem... but one that I haven't been able to resolve in any way. I have a Dell notebook which until a few days ago was equipped with Windows 10 pro... and my Kaspersky Standard 2025 antivirus. Given the imminent end of Microsoft's support for Windows 10, I proceeded to update the notebook to Windows 11 Pro... a procedure which was perfectly successful. The PC works perfectly with any program... except with the Kaspersky antivirus. To be more precise, the antivirus works well and does its job... but when I start a full scan... it blocks my PC... so much so that all that remains is to reboot. Browsing a bit on the internet I found a user who attributed a problem similar to mine when the full scan was performed with the Iswift and Ichecker scanning technologies active (accessible in the advanced settings). Obviously I tried to disable them both and also one at a time... but there's nothing I can do. Karpersky starts scanning but doesn't even reach 1% before the notebook crashes (see attached image). I also tried to overinstall the most recent standard Kaspersky antivirus on my version... i.e. 21.23.6.614 but the problem continues. I ran various tests...including the scannow...without getting anywhere.. This is why I thought I'd report my problem here, hoping that some of you (who may have had the same problem) can help me in some way. I thank in advance anyone who wants to intervene. A good evening. Alex

You are confusing preview versions of the OS and cumulative update preview versions (available via Windows Update). In the second case, there are no support restrictions.

Hallo, ich kenne das Problem. Meist liegt es daran, dass das Gerät länger offline war. Andere Gründe könnten sein, dass die Kaspersky App einen Update benötigt. Da sie bei Android-Geräten nicht mehr im Play-Store zu finden ist, muss dies meist über einen andern installierten Store passieren, und manuell angestossen werden. Eine weiter Möglichkeit ist meist, dass man den neuen Lizenz Bedingungen in der Kaspersky App noch nicht zugestimmt hat. Falls ein PW-Manager installiert ist, gilt das auch für diese App mit den Zustimmungen.

https://forum.kaspersky.com/topic/kaspersky-update-utility-40-25435/

Добрый день! Имеется mint 22.2. При попытке запустить утилиту через графику возникает ошибка: Fatal: This application failed to start because it could not find or load the Qt platform plugin "xcb" in "". Available platform plugins are: xcb. Reinstalling the application may fix this problem. Aborted (core dumped) Куда копать?

Hello, I’ve been facing a persistent issue with Kaspersky VPN Secure Connection on Windows 11. Whenever I enable Split Tunneling (for example, activating VPN only for Discord), some online games such as Battlefield and other titles freeze or get stuck at the loading screen after clicking “Ready”. Here are the details: Windows version: Windows 11 (latest updates installed) VPN: Kaspersky VPN Secure Connection (latest version) ISP: Turkcell / Superonline (Turkey) I tested the same configuration with another VPN that supports Split Tunneling — and everything worked perfectly fine. This problem seems to appear only when Kaspersky VPN is running. I have already: Tried disabling all Kaspersky protection features temporarily. Reinstalled the VPN. Reset network settings and cleared DNS. Tried different servers and protocols. This same problem happened to me a few months ago and it resolved itself automatically after an update, but now it’s back again. I am quite experienced with networking and system configuration, and I’ve verified that the issue is not related to Windows Firewall, routing, or game servers. It’s definitely connected to the Kaspersky VPN Split Tunneling behavior. Please investigate this issue or let me know if any logs or diagnostic traces would help.

Is there an economical solution for that? (Kaspersky Premium)

Очень вероятно, что про неё можно будет забыть. Относительно недавно был релиз 15.1 (update 2).

Hello @mox, Welcome back! Vista is not supported, Windows 7 is, with a *proviso*, please read: Kaspersky for Windows, Hardware and software requirements: "Kaspersky application cannot be installed on Microsoft Windows 7 without installed operating system updates: KB4490628 (March 12, 2019) and KB4474419 (September 23, 2019)." KIS subscriptions cannot be purchased online from Kaspersky websites, you may be able to purchase from third-party-merchants (please do not buy from eBay, the *same* activation-codes are frequently sold to multiple subscribers, people have been scammed on more than one occasion) OR you may be able to purchase KIS in a boxed version, from a local store. Also, please read: Where to buy an activation code? Also, note, Kaspersky uses an automatic & silent Total-Force-Upgrade (TFU), after installing KIS, the software may try to update unless (you) implement a manual hack to prevent updates of new versions & patches. Thank you🙏 Flood🐳+🐋

You can download the installer from the official website and update manually.

@MirceaForce I can’t remember the KB , I disabled the Update preview option and removed the update in the history.

what was the update name ?>

This folder on a particular server ins consuming 10gb, is this normal? On other endpoints with Kaspersky installed this folder doesn't even exist. What is this about? Anything related to dump files? Thanks

Thank You for Your detailed reply. Understood — macOS 26.0.1 (Tahoe) is not yet officially supported. However, since this version introduces structural changes in the XPC and sandbox subsystems, early identification of compatibility issues may significantly help the development team prepare the next compatibility update. I’ll forward all the collected data and a full technical breakdown (including resolver logs and behaviour under App Store build 30500.79.14444486) directly to the Customer Service team via the official channel You’ve mentioned. Once I receive their response or confirmation from the macOS R&D division, I’ll post an update here so that other users can benefit from the findings. As for the regional distribution note — acknowledged. The current installation remains fully functional, and the issue was confirmed to be unrelated to regional availability.

I bought Kaspersky Plus for my laptop. While the subscription is still running, I upgraded the same laptop to Windows 11 and everything in the laptop was deleted. How can I continue with the same subscription in the new Windows 11?

Real-time protection and full scanning are different processes. Yes, it didn't have a malware file signature. You may install Kaspersky Free again, update the databases, and perform a full scan. If it finds nothing - you don't need anything else. Perhaps this file wasn't used at all, but only laid quietly in the folder. Most likely, everything is fine with files. If there are documents, photos, archives, etc. - just open some number of them and check.

because my kaspersky free, malwarebytes free, adwcleaner not detected i update definitions file AppData\Roaming\secure\QtWebKit4.dll (Trojan:Win32/Wacatac.C!ml) What is the real name and type of malware? in microsoft defender is Trojan:Win32/Wacatac.C!ml And does it modify, delete, or corrupt my personal files on my PC?