Search the Community

Windows 11 Home Single Language - versão 22H2 Kaspersky Plus (assinatura de avaliação) - versão 21.14.5.462 Realizei os seguintes passos do guia https://support.kaspersky.com/krd18/howto/14226#block1, mas mesmo assim, ao inicializar a imagem da ferramenta com o Rufus, tanto no ISO Image mode e DD Image mode, ao selecionar a opção 'Kaspersky Rescue Disk. Graphic mode' lnão aparece mais nada na tela e tornando-se necessário o desligamento forçado. Testei também com o YUMI, mas se quer foi reconhecido e mesmo estando em primeiro na prioridade de boot. Mais informações: IdeaPad 3 15ALC6 (AMD Ryzen 5 5500U) UEFI, TPM 2.0, Boot seguro ativado e Inicialização rápida desativada.

Been using KIS for over 10 years now without any issues. Recently, I have been facing an issue where the disk usage shoots up 100% as soon as I start Windows and stays there for around 15-30 minutes before coming back to normal levels. Also during the work day, whenever I open any new program it again shoots up to 100% and stays there for 5-10 minutes. Has anyone faced the issue? Can anyone suggest a solution as it's getting impossible to work like this. (Even tried formatting and reinstalling Windows. Same issue after 2-3 days.) Windows: Edition Windows 10 Pro Version 22H2 Installed on ‎21-‎03-‎2024 OS build 19045.4170 Experience Windows Feature Experience Pack 1000.19054.1000.0 Kaspersky: 21.3.10.391 (k)

Добрый день! При загрузке Kaspersky Rescue Disk 18 отсутствует сетевое подключение. Настройка через менеджер сетей ничего не дала. Подключение идет через роутер по витой паре.

Hi, After a time scanning a specific hard disk drive the software crashes fully and restart automatically. It seems on a specific %, I checked if my hard disk drive have any bad sectors, but no issues found by chkdsk tool (pasted here: https://hastebin.com/share/dujubideji.vbnet). This is an old issue that I tried to solve a long time ago with kaspersky support, but no answer was found, so I tried to install MalwareBytes and I scanned this hard disk drive and worked perfectly. What I can do in that case? I'm ready to share more technical informations if needed. Thanks.

my bootable flash drive is fine, I have no problem booting and getting into the tool the problem is that I cannot update the database I tried everything. I don't use WIFI my PC is connected by cable and I read that is supposed to detect my network automatically. I'll attach a screenshot later

my bootable flash drive is fine, I have no problem booting and getting into the tool the problem is that I cannot update the database I tried everything. I don't use WIFI my PC is connected by cable and I read that is supposed to detect my network automatically.

Мне нужно было проверить систему, на которой не было антивирусов. Воспользовался Касперским Rescue Disk 18. Не смог найти команды в терминале для отмены шифрования отчётов и выбрать другие параметры проверки. В сети есть настройки более старых версий данного продукта. На новом не смог их активировать, то есть создать открытые отчёты, что бы можно было их скопировать и посмотреть потом, а не в интерфейсе программы сразу после проверки. Так же есть задача проверить компьютер без лечения для оценки и выбора последующих действий. Прошу уточнить, где в базе данных можно посмотреть способ получить доступ ко всем настройкам Kaspersky Rescue Disk 18. В случае отсутствия данной информации в базе данных Касперского, прошу сообщить их в ответе по этой теме.

I have a Kaspersky Rescue Disk that I created at the beginning of 2023 on a USB flash drive. Today (12-7-2023) I booted my Windows 11 PC from the flash drive to update the virus definitions. I got as far as the opening menu, where you select graphical mode, not graphical mode, hardware info, etc. No matter what I chose, my screen went blank and became unresponsive, and I had to restart my computer. I came to this forum to see if anyone else had this experience, and was surprised to see no mention of the rescue disk - see the attachment. Thus my question: Is the Kaspersky Rescue Disk no longer supported?

Open the power shell with administrator mode. Put "C:/shutdown /s /t 0" Restart and boot your usb bootable Select graphic mode .... Profit!!

Türkçe: Merhaba, ben bugün Kaspersky Rescue Disk indirmiştim, ama bir sıkıntı var. İnternete bağlanılmadığı için veritabanlarını ve uygulama modüllerini güncelleyemiyorum, komut istemcisinde de "NetworkManager downloaded but inactive" yazıyordu zaten. İnternetim kablolu ağa bağlı, normalde otomatik bağlanması gerekiyordu ancak benimki kablolu ağ olmasına rağmen otomatik bağlanmadı. İnternet ayarlarında "Ethernet" kısmına geldim ancak nasıl bağlanacağımı anlamadım. "Password" kısmı soluk renkli gözüküyor ve bir şey yazılmıyor. Nasıl bağlanacağım ben bu internete? Modülleri güncelleyemiyorum çünkü. English: Hello there, I downloaded Kaspersky Rescue Disk today, but there is a problem. The Kaspersky Rescue Disk cannot connect to ethernet. Command prompt says "NetworkManager downloaded but inactive". Normally it was supposed to be connect automatically on ethernet. But i couldn't connect automatically. And, i checked the "Network Settings". "Password" below is pale. How can i connect that ethernet? Because i can't update database. Thanks and, sorry for my bad english...

Mijn vraag is de volgende als ik de laptop opstart met de rescue stick krijg ik het beeld van acer en in de linker boven hoek op het scherm een klein vierkantje. Hoor dat de laptop draai maar er gebeurd niets wie kan me helpen met dit probleem

Community please, could you help me. How can I reduce the space occupied by the Kaspersky Lab folder on my computer, I attach a screenshot I would greatly appreciate your valuable support.

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. If multiple e-mails are selected in Security for Microsoft Office 365, they cannot be saved to disk. You can only save them one by one.

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. Environment/Preconditions KSC - 12 KSWS - 11.0.1.897 You may find a massive increase in disk usage from the folder report under the Kaspersky folder. The size of the report folder will increase from around 2GB to 12GB, the files in the report folder have random name (like 340a13d9-2a50-4c4e-94d6-82a79d80da4b), which rapidly grows and consumes disk space. The file can be deleted to resolve the disk space full issue, which itself can cause many issues (can't log in to the server, KSWS stop, etc) To delete the file: Stop KSWS. Add permission/owner for the login account. Right-click and delete file. This issue is caused by the Task log setting under Log and Notification tab in the KSWS policy. To avoid the detailed events issue: Ensure that there are no Informational events in the Importance level option in each Component. Remove task logs older than (days) is selected. In case you do the above step and the random file is still keep growing rapidly (100 MB per hour), it may be causes by the flooding event. You can check the event flooding by using "DB Browser for SQLite". For example, the log above is generated by the Application launch control component. You may solve this issue by disabling Application launch control log.

Hi, when I start Kaspersky Rescue Disk and select GRAPICH MODE I get a totally black screen. I can't scan, much less the other functions don't work, always a black screen as I continue. I can only scan from Windows. Depends on what?

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. In KSWS/KESS/KICS there is an option in update task to Lower the load on the disk I/O. It is important to understand that when this option is enabled the task does not use HDD resources at all. Updater will not only place current updates to RAM. Update temp and cache files will also be placed there. Incorrect expectation: The task uses dedicated amount of RAM, in case if dedicated RAM is not enough for all update files including temp and cache task will continues through HDD. Actual product behavior : The task uses dedicated amount of RAM, in case if dedicated RAM is not enough for all update files including temp and cache then task fails with the error: Failed to update. Reason: insufficient drive space.

Ayuda, creé un USB booteable de 16gb en NTFS para poder realizar una limpieza de virus en mi pc, pero al momento de bootear desde dicha memoria, me aparece este error: Welcome to GRUB Begin of (memdisk)/grub.cfg Check signature state is enforce Prefix is (hd0,msdos1)/boot/grub error: unknown filesystem. Invalid prefix. Try to search KRD files error: no such device: /boot/grub/k-x86 Root is hd0, msdos1 Config (hd0, msdos1)/boot/grub/grub.cfg Rebooting the system after 12 conocen la solución?

Windows 11 Home Single Language - versão 22H2 Kaspersky Plus (assinatura de avaliação) - versão 21.14.5.462 Realizei os seguintes passos do guia https://support.kaspersky.com/krd18/howto/14226#block1, mas mesmo assim, ao inicializar a imagem da ferramenta com o Rufus, tanto no ISO Image mode e DD Image mode, ao selecionar a opção 'Kaspersky Rescue Disk. Graphic mode' lnão aparece mais nada na tela e tornando-se necessário o desligamento forçado. Testei também com o YUMI, mas se quer foi reconhecido e mesmo estando em primeiro na prioridade de boot. Mais informações: IdeaPad 3 15ALC6 (AMD Ryzen 5 5500U) UEFI, TPM 2.0, Boot seguro ativado e Inicialização rápida desativada.

Hello, a got a issue whit the Karpersky rescue disk, when im in the interfeace of the KRD, i select the option "graphic mode" to continue whit the recue process and nothing hapen, just a black screen. I read in this forum a similar issue and read that maybe it is an incompatibility whit my Pc, so i tryed to follow the steps about the "Hardware info", but even when i select the option "Hardware info" still continue to a Blackscreen. I called to Costumer service and they just could provide me the same topicforum i read before and nothing else. I dont know what to do now. My pc model is : Asus Tuf A15 (windows 11)

Does anyone know where to find the log file/txt file after a scan from the rescue stick? I have resorted to taking photos of the results and photos of the report, but surely it is saved somewhere? Cannot find it on the stick 😒

Advice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. This article is about Kaspersky Endpoint Security for Windows (KES for Windows) Problem "Removable disk" Encryption is enabled and the policy applied to the machines, but nothing happens when the client connects USB drive. Solution Encryption of the removable drives supports two modes: Encrypt entire removable drive: based on Kaspersky Full Disk Encryption (FDE), the entire disk including the file system is encrypted using klfde.sys. Encrypt all files or new files only: based on Kaspersky File Level Encryption (FLE), files on a removable drive are encrypted using klfle.sys and file system remains unchanged Encryption of removable drives (kaspersky.com). If you have collected GSI from an affected device, check file KL_Drivers_Versions_****.txt: If klfde.sys module is installed on the machine → there should be klfde.sys in KL_Drivers_Versions_****.txt file in GSI. If klfle.sys module is installed on the machine → there should be klfle.sys in KL_Drivers_Versions_****.txt file in GSI. If there's no GSI from an affected device, check: klfde.sys module is installed on the machine (in case of Encrypt entire removable hard drive) → path C:\Program Files (x86)\Kaspersky Lab\Kaspersky Endpoint Security for Windows\klfde_x64 klfle.sys module is installed on the machine (in case of Encrypt all files or new files only on removable hard drive) → C:\Program Files (x86)\Kaspersky Lab\Kaspersky Endpoint Security for Windows\klfle_x64 If none of the above exists, the related component as per Change application components (kaspersky.com) should be installed. Portable mode (which allows access to data outside the corporate network and allows encrypted data to be accessed on computers that do not have KES installed) is only available for File Level Encryption (FLE). It is not possible to enable portable mode support for Full Disk Encryption (FDE).

Recently bought Kapsersky total secuirity,there from my hard disk not open.extrernal hard disk 1TB.what can i do please help,windows 11,dell company my laptop hanging full day

Bonjour à toutes et à tous, Je suis confronté à un problème persistant avec mon PC Windows qui a des symptômes étranges - ralentis, des fenêtres publicitaires aléatoires et des signes indiquant qu'il pourrait être contrôlé à distance. Je soupçonne fortement une infection par des virus. Dans ma quête pour résoudre ce problème, j'ai trouvé un guide très détaillé qui explique comment supprimer tous les virus de mon ordinateur Windows.Voici le lien de l'article : https://www.funinformatique.com/comment-supprimer- tous-les-virus-de-mon-ordinateur-windows/ J'ai suivi toutes les étapes soigneusement, y compris l'utilisation de l'USB Live Kaspersky Rescue Disk. Cependant, j'ai rencontré un obstacle : bien que j'aie réussi à enregistrer l'image ISO sur ma clé USB, je ne suis pas certain de la façon de démarrer mon PC à partir de cette clé USB. Y at-il quelqu'un ici qui a déjà utilisé l'USB Live Kaspersky Rescue Disk et pourrait me donner quelques conseils sur comment démarrer mon PC à partir de cette clé USB ? Merci d'avance pour votre aide.

Kaspersky antivirüs sürekli kendi kendine siliniyordu internette çözüm aradım ve "Kaspersky Rescue Disk" yoluyla uygulanan bir çözüm buldum tüm adımları yaptım ancak "Graphic Mode"u seçtiğimde kullanıcı sözleşmesi gelmesi gerekirken sadece siyah ekran var yaklaşık yarım saattir bekliyorum düzelmiyor çözüm de bulamadım yardım edin lütfenn

Записал