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  1. When run krd i cant see any network(wifi or lan) i tried to use several demo's found on the forum but got blackscreen while starting graphics mode. Laptop - dell g5 5590
  2. Hola, Puede ser que queden restos de Mcafee. o que tengas algún regalito. Utiliza el Kaspersky Rescue Disk para realizar un análisis de tu equipo. https://www.kaspersky.es/downloads/free-rescue-disk Pega captura de pantalla de los resultados, si no te detecta nada, revisa en el registro de windows para ver si quedan restos de Mcafee, en su página web seguramente tendrás alguna utilidad para eliminar los restos del producto que hayas tenido. Tienes disponible la versión 21.18: Saludos
  3. Доброе утро. Возникла необходимость просканировать весь сервер утилитой KRD Скачали и записали на диск, согласно вашей инструкцией https://support.kaspersky.ru/krd18/howto/14226#block1 Но KRD не видит SSD. Собрали данные по железу, согласно вашей инструкцией https://support.kaspersky.ru/krd18/troubleshooting/14234 Включили сбор трассировки https://support.kaspersky.ru/krd18/diagnostics/14223#block1 Данные прикрепил на Яндекс Диск https://disk.yandex.ru/d/KiO0UkNWOm1xSA
  4. Windows 11 Home Single Language - versão 22H2 Kaspersky Plus (assinatura de avaliação) - versão 21.14.5.462 Realizei os seguintes passos do guia https://support.kaspersky.com/krd18/howto/14226#block1, mas mesmo assim, ao inicializar a imagem da ferramenta com o Rufus, tanto no ISO Image mode e DD Image mode, ao selecionar a opção 'Kaspersky Rescue Disk. Graphic mode' lnão aparece mais nada na tela e tornando-se necessário o desligamento forçado. Testei também com o YUMI, mas se quer foi reconhecido e mesmo estando em primeiro na prioridade de boot. Mais informações: IdeaPad 3 15ALC6 (AMD Ryzen 5 5500U) UEFI, TPM 2.0, Boot seguro ativado e Inicialização rápida desativada.
  5. Добрый день! При загрузке Kaspersky Rescue Disk 18 отсутствует сетевое подключение. Настройка через менеджер сетей ничего не дала. Подключение идет через роутер по витой паре.
  6. Мне нужно было проверить систему, на которой не было антивирусов. Воспользовался Касперским Rescue Disk 18. Не смог найти команды в терминале для отмены шифрования отчётов и выбрать другие параметры проверки. В сети есть настройки более старых версий данного продукта. На новом не смог их активировать, то есть создать открытые отчёты, что бы можно было их скопировать и посмотреть потом, а не в интерфейсе программы сразу после проверки. Так же есть задача проверить компьютер без лечения для оценки и выбора последующих действий. Прошу уточнить, где в базе данных можно посмотреть способ получить доступ ко всем настройкам Kaspersky Rescue Disk 18. В случае отсутствия данной информации в базе данных Касперского, прошу сообщить их в ответе по этой теме.
  7. I have a Kaspersky Rescue Disk that I created at the beginning of 2023 on a USB flash drive. Today (12-7-2023) I booted my Windows 11 PC from the flash drive to update the virus definitions. I got as far as the opening menu, where you select graphical mode, not graphical mode, hardware info, etc. No matter what I chose, my screen went blank and became unresponsive, and I had to restart my computer. I came to this forum to see if anyone else had this experience, and was surprised to see no mention of the rescue disk - see the attachment. Thus my question: Is the Kaspersky Rescue Disk no longer supported?
  8. my bootable flash drive is fine, I have no problem booting and getting into the tool the problem is that I cannot update the database I tried everything. I don't use WIFI my PC is connected by cable and I read that is supposed to detect my network automatically. I'll attach a screenshot later
  9. my bootable flash drive is fine, I have no problem booting and getting into the tool the problem is that I cannot update the database I tried everything. I don't use WIFI my PC is connected by cable and I read that is supposed to detect my network automatically.
  10. Open the power shell with administrator mode. Put "C:/shutdown /s /t 0" Restart and boot your usb bootable Select graphic mode .... Profit!!
  11. Türkçe: Merhaba, ben bugün Kaspersky Rescue Disk indirmiştim, ama bir sıkıntı var. İnternete bağlanılmadığı için veritabanlarını ve uygulama modüllerini güncelleyemiyorum, komut istemcisinde de "NetworkManager downloaded but inactive" yazıyordu zaten. İnternetim kablolu ağa bağlı, normalde otomatik bağlanması gerekiyordu ancak benimki kablolu ağ olmasına rağmen otomatik bağlanmadı. İnternet ayarlarında "Ethernet" kısmına geldim ancak nasıl bağlanacağımı anlamadım. "Password" kısmı soluk renkli gözüküyor ve bir şey yazılmıyor. Nasıl bağlanacağım ben bu internete? Modülleri güncelleyemiyorum çünkü. English: Hello there, I downloaded Kaspersky Rescue Disk today, but there is a problem. The Kaspersky Rescue Disk cannot connect to ethernet. Command prompt says "NetworkManager downloaded but inactive". Normally it was supposed to be connect automatically on ethernet. But i couldn't connect automatically. And, i checked the "Network Settings". "Password" below is pale. How can i connect that ethernet? Because i can't update database. Thanks and, sorry for my bad english...
  12. Добрый день, @Grig, Какую версию Kaspersky Rescue Disk использовали? Какая именно ошибка возникает? Пробовали новую 2024 бету? Можете собрать и приложить логи: https://support.kaspersky.ru/krd18/troubleshooting/14234 https://support.kaspersky.ru/krd18/diagnostics/14223#block1
  13. Hi Forum Users 😊 I Download the NEWEST Kaspersky Rescue Disk Yesterday burned it to a CD in my external CD Drive for my Laptop. The Problem is when i let it load all the files and go into Rescue Mode the anti Virus scanning Tool is stuck At "initializing" 75% i dont know. my PC is NOT Infected but i just want the ant virus scanning tool to initialize 100% i wait 30 Minutes its stuck. theres nothing wrong with my HP) OMEN 15 Gaming Laptop.
  14. Hi, when I start Kaspersky Rescue Disk and select GRAPICH MODE I get a totally black screen. I can't scan, much less the other functions don't work, always a black screen as I continue. I can only scan from Windows. Depends on what?
  15. Hello there, trying to run Kaspersky Rescue disk after the computer has been compromised. Following the instructions first it appear message saying the "The product folder is in the RAM and all the information will be lost after the reboot of the device". Then I am ending up in both Graphic mode and Limited graphic mode to the same error. "Can't initialize services" With second user windows showing progress of the initialization 50% with green bar filled half through. And only option is to just close the dialog box without initialization to be completed. I have enabled the trace, but I can't locate the log files, that lead me to a thought they are also just in the RAM and after reboot are disappearing. I do need some help resolving this as I want to scan the PC with the tool provided. Thanks In advance Djidjo Djanev
  16. Windows 11 Home Single Language - versão 22H2 Kaspersky Plus (assinatura de avaliação) - versão 21.14.5.462 Realizei os seguintes passos do guia https://support.kaspersky.com/krd18/howto/14226#block1, mas mesmo assim, ao inicializar a imagem da ferramenta com o Rufus, tanto no ISO Image mode e DD Image mode, ao selecionar a opção 'Kaspersky Rescue Disk. Graphic mode' lnão aparece mais nada na tela e tornando-se necessário o desligamento forçado. Testei também com o YUMI, mas se quer foi reconhecido e mesmo estando em primeiro na prioridade de boot. Mais informações: IdeaPad 3 15ALC6 (AMD Ryzen 5 5500U) UEFI, TPM 2.0, Boot seguro ativado e Inicialização rápida desativada.
  17. Ayuda, creé un USB booteable de 16gb en NTFS para poder realizar una limpieza de virus en mi pc, pero al momento de bootear desde dicha memoria, me aparece este error: Welcome to GRUB Begin of (memdisk)/grub.cfg Check signature state is enforce Prefix is (hd0,msdos1)/boot/grub error: unknown filesystem. Invalid prefix. Try to search KRD files error: no such device: /boot/grub/k-x86 Root is hd0, msdos1 Config (hd0, msdos1)/boot/grub/grub.cfg Rebooting the system after 12 conocen la solución?
  18. Hello, a got a issue whit the Karpersky rescue disk, when im in the interfeace of the KRD, i select the option "graphic mode" to continue whit the recue process and nothing hapen, just a black screen. I read in this forum a similar issue and read that maybe it is an incompatibility whit my Pc, so i tryed to follow the steps about the "Hardware info", but even when i select the option "Hardware info" still continue to a Blackscreen. I called to Costumer service and they just could provide me the same topicforum i read before and nothing else. I dont know what to do now. My pc model is : Asus Tuf A15 (windows 11)
  19. Bonjour à toutes et à tous, Je suis confronté à un problème persistant avec mon PC Windows qui a des symptômes étranges - ralentis, des fenêtres publicitaires aléatoires et des signes indiquant qu'il pourrait être contrôlé à distance. Je soupçonne fortement une infection par des virus. Dans ma quête pour résoudre ce problème, j'ai trouvé un guide très détaillé qui explique comment supprimer tous les virus de mon ordinateur Windows.Voici le lien de l'article : https://www.funinformatique.com/comment-supprimer- tous-les-virus-de-mon-ordinateur-windows/ J'ai suivi toutes les étapes soigneusement, y compris l'utilisation de l'USB Live Kaspersky Rescue Disk. Cependant, j'ai rencontré un obstacle : bien que j'aie réussi à enregistrer l'image ISO sur ma clé USB, je ne suis pas certain de la façon de démarrer mon PC à partir de cette clé USB. Y at-il quelqu'un ici qui a déjà utilisé l'USB Live Kaspersky Rescue Disk et pourrait me donner quelques conseils sur comment démarrer mon PC à partir de cette clé USB ? Merci d'avance pour votre aide.
  20. Kaspersky antivirüs sürekli kendi kendine siliniyordu internette çözüm aradım ve "Kaspersky Rescue Disk" yoluyla uygulanan bir çözüm buldum tüm adımları yaptım ancak "Graphic Mode"u seçtiğimde kullanıcı sözleşmesi gelmesi gerekirken sadece siyah ekran var yaklaşık yarım saattir bekliyorum düzelmiyor çözüm de bulamadım yardım edin lütfenn
  21. You can connect second usb flash drive and copy traces to it. Or you can use the browser from Rescue Disk and upload traces. You can try Kaspersky Virus Removal Tool.
  22. Hello @Bukkdog, Welcome back! 1. Post an image of "opening menu, where you select graphical mode, not graphical mode, hardware info, etc." - BEFORE the reboot - we need to see what you saw please? 2. KRD is still supported, looking at (your) search - it appears as tho the starting point may have been Showing results for 'Rescue Disk' in content posted in Kaspersky: Basic, Standard, Plus, Premium - instead of generically: Home: https://forum.kaspersky.com/search/?q=RESCUE DISK&quick=1 Either search from Home or change the search criteria to Everywhere or, 3rd option, search directly in the KRD topic: https://forum.kaspersky.com/forum/kaspersky-rescue-disk-78/ (which is not represented by our image) ☢️@Crylune, Kaspersky Support is *not* available for Kaspersky's free software - read: Support Rules for Kaspersky Software☢️ @Bukkdog, don't waste (your) time contacting Kaspersky Customer Service > Kaspersky Support is *not* available for Kaspersky's free software -> prepare 1. 2. & 3. below, then wait for Support to respond, they have been advised, they respond when they are available. Copy the Hardware information file from the USB drive. Trace files, How to enable tracing in Kaspersky Rescue Disk 18 & How to create a full report about a scan performed in the system with Kaspersky Rescue Disk 18 ***Don't share the logs or trace files here in the Community, wait for instructions from the Kaspersky Team please*** Thank you🙏 Flood🐳+🐋
  23. Добрый день. Проблема следующая: Скачал последнюю версию KRD с официального сайта, распаковал и загрузил в расшаренную папку на Ubuntu Server 22.04. Далее по инструкции из базы знаний добавил в загрузочное меню KRD, прописав в конфиге все необходимое для загрузки, получилось так: :krd set os_root os-images/linux/krd kernel tftp://${server_ip}/${os_root}/boot/grub/k-x86_64 initrd tftp://${server_ip}/${os_root}/boot/grub/initrd.xz imgargs k-x86_64 initrd=initrd.xz nfsroot=${server_ip}:${root_path}/${os_root} net.ifnames=0 lang=ru dostartx boot По такому же принципу и структуре у меня в загрузчике прописаны и другие linux системы и дистрибутивы, но вот KRD загрузить не получается. Результат такой: Подскажите, как решить проблему? Спасибо
  24. I boot from the cd it's all goes well until the end running the codes instead of booting the kaspersky lab is OS,It gives me a log line "Welcom to kaspersky rescue disk" ans opens a command terminal System specs Nvidia RTX 2080 SUPER 256 GB Ram Intel xenon 3.20Ghz Thanks for you help in advance!
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