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That's good to know, as soon I saw this post I immediately unistalled kaspersky and restarted my PC to see steam finally back working, but if all it takes is pausing the protection to launch steam than reactivating it that's a much better solution to unistalling and reinstalling every time the issue pops up. But hopefully they fix this issue that very few seem to be encountering, as it's been a stressful few days since encountering this to say the least.

Good to know, @Sat_rn. I tried uninstalling both Steam and Kaspersky, as @Flood and Flood's wife suggested earlier, but it didn’t make a difference. The only way to launch Steam is by temporarily disabling Kaspersky’s protection. Strangely enough, once Steam is running, I can reactivate the antivirus without any issues — the only thing being blocked is the startup process. PS: I’ve created a ticket and am currently in contact with one of the support agents. I recommend you do the same. Hopefully, we can get this issue resolved quickly.

I have same issue, It has nothing to do with Windows 11 24H2 update as I didn't have it installed before the issue started happening, updated my Windows cause I thought that might be the issue but I didn't do anything. Pausing protection will does not allow to launch Steam, only by completely Exiting Kaspersky does Steam start. Started happening around 29th/30th not sure when exactly.

Yes, but it doesn't just happen on this link. I didn't note the different URLs, but it always happens on side URLs like a page may call under the hood (here, maybe connecting to an API); what I mean is that I didn't access this connect.facebook.net URL, but one of a page I visited did it apparently. Well, I'll restart my PC, clean the cache and cookies, then launch a full Kaspersky scan... And if this kind of warning comes again, I'll notice the concerned URLs...

Description: I am experiencing multiple issues with the Kaspersky VPN application on my Apple MacBook. Firstly, when I launch the app and select a node to connect to, the application freezes and becomes unresponsive. Additionally, I am unable to quit the app normally, and it appears to stop functioning entirely. Secondly, there are times when the application doesn’t even open properly—upon launching, it fails to display the interface at all. These issues persist despite restarting the app and my device. Details: Device: Apple MacBook Air Operating System: macOS Monterey 12.3.1 Kaspersky VPN Version: 3.4.2 Steps to Reproduce: Open the Kaspersky VPN application. Select a node from the available list (if the interface loads). The app freezes immediately after selection and cannot be closed without force-quitting. Alternatively, launching the app sometimes results in no interface displaying at all. Troubleshooting Attempted: Restarted the application. Restarted my MacBook. Ensured my internet connection is stable. Could you please assist me in resolving these issues? Any guidance or a potential fix would be greatly appreciated. Thank you!

Since a week ago or so, i've been having an issue where Kaspersky will 'randomly' block all access to websites regardless of the browser i use. I did several tests to figure out what was going on before coming to the conclusion it was Kaspersky: Checked other devices connected to the network that are not running Kaspersky and all are working fine Double checked that time/date was correct and windows was syncing properly to their servers (still works even when kaspersky blocks) Tracert to the respective websites domain works Tried ipconfig flushdns/register, netsh winsock reset and other Tried pausing Kaspersky protection Uninstalled and then reinstalled Kaspersky latest client The only solution i've found to work around this issue has been to either reboot my PC, or to exit Kaspersky and launch it again. I do not see anything in the Kaspersky timeline or System Audit reports page that explain what is happening, i haven't got any warnings either about certificates, so i'm a bit lost on what i have to do in order to solve this issue. Windows version: Win10 Pro 10.0.19045 Build 19045 Kaspersky Plus: 21.20.8.505

Greetings. Yesterday just before going to sleep i was surprised with a strange Pop-up from Kaspersky, it said my antivirus wasn't activated and that my protection was disabled. It was odd since my signature will last until october. A quick look made me realize that after a update, the antivirus just expelled my activation key and downgraded back to Kaspersky Free. I entered my account and had to manually disconnect my computer so i could install once again in the same computer. I'm wondering if this will be a recurring problem, because most of the time I ignore all the annoying pop-ups of Kaspersky, but luckily this time i paid attention since the colors had change from the ones i used to see. PS: Second problem, if you have time: How do i get hid of all the annoying pop-ups that Kaspersky seems to be throwing at me? I know about the configurations inside the program, but i only have the system ones activated, all the others about promotions and news are disabled, but i still get a lot of irritating pop-ups every now and then, even when I'm in fullscreen. I remember Kaspersky being all quiet in the computer back in the day, but now it seems that more and more irrelevant pop-ups are appearing on the screen.

Hello @Nick Og, Welcome! (You) can't find the settings described in the topic raised by @booger, because it's for Kaspersky Internet Security, not Kaspersky Plus. Read: Show quick launch icon in data entry fields. If you mean the keyboard that overlays the KPM icon, uncheck Show quick launch icon in data entry fields, Shopping & payment systems (in this case for Amazon site; or select the filter that applies). ?(ioo) it's a very poor design? - if this is not the issue-> post an image of the icon\prompt that's concerning you; there's more than one icon/prompt - we need to see what you see, rather than guess; also, please make sure the image is of the full browser window, including the URL bar & the system date & time? Thank you? Flood?+? Resource: Read before you create a new topic!

My computer is running Windows 11 23H2 22631.3155 Professional (x64) and has Kaspersky Internet Security 21.3.10.391 (patch k) installed. After a quick scan of kaspersky, I restarted my computer but failed with a bluescreen. It said the OS ran into some problem and the error code was INACCESSIBLE_BOOT_DEVICE. After a forced reboot, the same bluescreen appeared again. I tried Windows boot repaire but it didn't work. I couldn't start the computer until I disabled the Early-Launch-AntiMalware on the boot option menu, which resulted in KIS not loaded. I thought the bluescreen must have something to do with KIS. To prevent rootkits and other unknown drivers from being loaded when the system boots, just after I had installed my OS, I turned on the Boot-Start Driver Initialisation Policy in Group Policy and set the policy to only allow "good" drivers to be initialised. I changed the policy to allow "good and unknown" drivers and restarted the computer, there was no bluescreen and KIS started normally like before. I changed the policy back to only allow "good" drivers and restarted the computer, the bluescreen came again. Just before this bluescreen accident happened, I updated database of KIS, and I ran a quick scan (NOTHING detected). I installed Qt 6.5.3 several days ago, but nothing went wrong these days. Even earlier, I installed a driver for Lenovo Hotkey on Lenovo System Update, which is an official driver updater and the installation was fully monitored by Kaspersky Internet Security. I think the problem may be due to KIS incorrectly classifying some important driver to be unknown during the ELAM stage. But I could not find anything about it: no related event logged, no KIS report and even no dump file for the bluescreen. The compromise in ELAM policy is just a workaround. Could anyone give more help?

Hello @booger, Welcome! (please) Read before you create a new topic! Open KIS, select Settings, select Additional, uncheck Enable Secure Keyboard Input, select Save, select Save (to confirm the action). 💥 However, there’s also a tiny Quick launch keyboard icon that generates a Secure Keyboard Input is enabled popup → image 4, that drives many Kaspersky subscribers nuts, that cannot be disabled or managed in any way, discussed in topic raised by @Killeriguana How do I disable the "Secure Keyboard Input is enabled" pop-up WITHOUT disabling the Secure Input feature itself? Thank you🙏 Flood🐳+🐋 References: Secure Keyboard Input About protection of personal data on the Internet How to configure protection of data entered on the computer keyboard

Try pressing [Print Screen] key in Your keyboard, then open Paint app -> File -> Paste -> Save.

Hello @jawckey, Welcome! In Safe Money settings - make sure *all* settings are as shown in image 1, especially Run Protected Browser & To proceed to websites from the Safe Money window, use Default browser In the actual Safe Money browser (you) may wish to add shortcuts for the websites (you) commonly use - image 2 In Safe Money websites, again, (you) may wish to build a list of websites (you) commonly use - image 3 Using these - we - can use the Safe Money browser without it 'spawning' new tabs, once it's running - we simply go to the Chrome search field OR the URL field & type in our required www & it goes directly to the site OR - if our search is generic - a list of potential sites - but no spawning of new tabs without opening a www. *Also* - at "when I restart my windows 11 desktop, I launch a normal chrome window." - why not *launch Safe Money browser* right from this starting point - either from Safe Money shortcut (on desktop) OR from Safe Money websites - in the Kaspersky application? & (ioo) - "restarting the desktop" is an extreme measure - kill the Safe Money Chrome browser - via Windows Task manager Any issues or concerns please post back? Thank you? Flood?+? Resources: Read: Safe Money Safe Money settings

Hi Flood, I already really miss Kaspersky and I have tried everything else except for Norton and Mcafee which I will never even consider, but you name it otherwise, I've tried it. I am going to go a bit off topic here as I need your help deciding. I am sure we can get the issue with keyboard locker app worked out. My experience is not what you had, it only showed me two disinfection options and when I pressed try to disinfect without restart, it took ages and still restarted then did a full scan which took ages. It's not a slow computer by any means, being 24 cores, and it has an insane power limit for a laptop (200w just on the cpu) more of a desktop replacement really - MSI GT77, 4TB Samsung Gen 4 SSD, 64GB ram, 13980HX chip and 4090m GPU. The last app to try is Avira which is what I am on now. And although I think it's a fantastic app with a fantastic GUI, I just don't feel safe because the thing with Kaspersky is the behavioural detection, that's what makes it so special. If something starts doing a malicious act, Kaspersky is so good at jumping in. I have watched all of PC Security Channels tests over the years and am always left astonished how good Kaspersky is. My one issue in it, and the reason for this post, is the ridiculous inability to have a simple alert mode for when a NEW app tries to connect to the internet, to get a simple notification whether it's allowed or not. I have been dabbling with this for years with Kaspersky and written about it for years, and I do not understand why they won't add that simple option. The only way to do it is let Kaspersky learn with trusted apps for a few days, then enable "ask" mode in the firewall. Then you have to disable "perform actions automatically", but see, if you enable ask mode for everything from that point on, all the apps currently on the list *also* go to ask mode. So you then have to go back to firewall and select every single app already in Kaspersky's list and mark it to "allowed". But to get there, just in that 5 minutes, you will be inundated with non stop pop ups about EVERYTHING. The other day when the issue with the windows store app happened, I thought I had finally nailed it. I had disabled automatic mode and marked all current apps in Kaspersky's list as trusted, and it DID just start notifying me only on NEW apps. But my happiness was short lived - Kaspersky just doesn't ask you about internet access, it asks you about every single registry change every app not already in the allowed list makes. How do I know what is safe or not and what to allow games to do. Launching one steam game gave me 7 popups to contend with, for example. Therefore, TLDR; I have come to the absolute realisation that it is impossible to set Kaspersky's firewall to notify you ONLY when NEW apps are trying to access outbound internet, and notify you of nothing else. So, believe it or not, Avira does that PERFECTLY. It reminds me of Little Snitch on Mac (I was exclusive with mac till 2019, now I use both, mac for music, windows for gaming/bedroom), and Avira is the first app that I have used, besides GLASSWIRE firewall, that can replicate this simple act. Build a base of trusted apps, then activate the feature and it will ask you one time ONLY and again only for outbound internet access, when a new app tries to access the internet. This way I can block 99% of games that all try to call home, and apps too, that never actually need to do so to function, and without going to a list every time and finding them, after they have already accessed the internet the first time anyway, cause Kaspersky has always allowed everything. So, I did something, I disabled Kaspersky's firewall and installed Glasswire and enabled the firewall on that, and I was able to do the exact feature I am asking about above. Windows security notification permanently shows an exclamation mark if I do that, as Kaspersky is complaining that I have disabled something, but it's the only thing I can think of to have Kaspersky' malware protection and an EASY, super easy to use actually, firewall control where everything is one click away and in front of me at all times. Glasswire is just brilliant, and every AV with a firewall should copy it, seriously. I just wish Kaspersky sold a product without the firewall, I really do. I'd be so all over it. My question is - if I disabled the Windows security icon so it doesn't bother me with the warning symbol, and run this combo, do you think I still have the bulk of Kaspersky's actual protection that protects me from getting a serious infection, or do you believe the firewall plays a critical role in that and if I disable it I should just use something else with the features I want? That said, I do believe the Glasswire firewall has a lot of safety tech built in re internet connections and is a good firewall, even though in reality it is based off of Windows own firewall but adds a ton of functionality to it. Long post, sorry, but it's the final hurdle for me. I am ready to reinstall Kaspersky once I get a few opinions about it, and deal with this Microsoft store app being blocked too lol. Cheers and thanks very much.

Hi, since I now have a 10 seat Kaspersky Premium license, I wanted to install it on the Mac. BUT, I use Little Snitch, and although kaspersky mac doesn't have the firewall, it has a network component that was incompatible with little Snitch many, many years ago. I use Little Snitch religiously as it's the easiest app on Mac, period, to get internet connection outbound access alerts. And the beauty is that it has a perfect set of default rules to allow the OS and safari to function, so you really only get alerts as you install new apps (or if you genuinely have some spyware or malware or something). It's not the end of the world, I will keep using Malwarebytes on my Mac if Kaspersky still doesn't want to co exist with Snitch. However, I thought it would be nice to have kasapersky, as unlike MWB, it deals with windows malware on the mac also so you don't accidentally spread it to others, as well as real time scanning whereas MWB only deals with Mac malware and ONLY if it tries to execute. Unlike Windows, there is no quick simple system restore on Mac, and Time Machine takes ages for something like this. So would be great to know up front if anyone knows! TIA!

Download KES 12.8 https://aes.s.kaspersky-labs.com/endpoints/keswin11/12.8.0.505/english-21.20.8.505.0.185.0/3936353734377c44454c7c31/keswin_12.8.0.505_en_aes56.exe After running the file and extracting the package to your preferred destination, replace the "cleanerapi_v2.cab" file from the package with the one from the link below https://www.transfernow.net/dl/20250313pCj3wJuC Launch the setup_kes.exe file and wait.

Hi. I found this but in Settings, I don't have Application Settings. Open Kaspersky settings: Launch your Kaspersky application and navigate to the settings menu. Access Application Settings: Within the settings, locate the "Application Settings" section. Find Remote Control Defense: In the settings panel, look for the "Remote Control Defense" option. Disable the feature: Uncheck the box next to "Disable external management of system services" to allow remote access.

Hello @tistou77 Only quick addition : Kaspersky checking for updates after 15 minutes of windows start (when you see background) after 15 minutes will automatically update databases and then every 2 hours.

@Scorpio484 According your above provided details this doesn't look like a Kaspersky Premium issue. ↓ To display all your drives ↓ 1) Please check this ? Windows Key +R type ' diskmgmt.msc ' 2) Please check this ? Run CMD as ADMIN Type ' diskpart ' to launch DISKPART> After DISKPART> type ' list disk '

1. Creating an Encryption Policy Kaspersky Endpoint Security for Windows (KES) includes Full Disk Encryption (FDE) or File-Level Encryption capabilities, depending on your license. Here’s how to configure it: Step 1: Open the Kaspersky Security Center Console Launch the Kaspersky Security Center Administration Console. Navigate to Policies > Your Managed Group (e.g., the Active Directory OU where your machines reside). Step 2: Create a New Policy Right-click your managed group and select Create Policy > Kaspersky Endpoint Security for Windows. Name the policy (e.g., "Domain Encryption Policy"). Step 3: Configure Encryption Settings Go to the Encryption section in the policy settings. Enable Full Disk Encryption (FDE): Select the drives to encrypt (system drive, fixed drives, etc.). Choose the encryption algorithm (e.g., AES-256). Configure pre-boot authentication (e.g., password, USB key, or integration with Active Directory credentials). File-Level Encryption: Define rules for encrypting specific files/folders (if applicable). Step 4: Deploy the Policy Assign the policy to the target group of machines in your domain. Ensure the policy is applied to all managed devices. 2. Managing Encryption Keys Kaspersky stores encryption keys securely, but you must plan for recovery scenarios (e.g., forgotten passwords, hardware failure). Step 1: Recovery Key Storage Kaspersky Key Storage: Encryption keys are stored in the Kaspersky Security Center database by default. To retrieve keys: In the KSC console, go to Devices > select the target machine. Navigate to Encryption > Recovery Keys. Export and securely store the recovery key (e.g., in a password vault). Active Directory Integration (Optional): Configure Kaspersky to store recovery keys in Active Directory (if integrated). This allows centralized management via AD attributes. Step 2: Decrypting a Machine Via the KSC Console: Right-click the encrypted device > Decrypt Disk. Authenticate using admin credentials or a recovery key. Using a Recovery Key: Boot the machine and enter pre-boot authentication mode. Select the recovery option and input the recovery key (manually or via a USB file). Step 3: Key Backup Best Practices Export and back up recovery keys to a secure, offline location (e.g., a hardware security module or encrypted storage). Restrict access to keys to authorized admins only. 3. Additional Considerations Pre-Boot Authentication: Ensure compatibility with your domain environment (e.g., AD credentials for seamless login). Disaster Recovery: Test decryption workflows regularly. Audit Logs: Use KSC reports to monitor encryption status and key usage. Troubleshooting If a machine is unbootable after encryption, use the Kaspersky Rescue Disk (bootable USB) to decrypt it with the recovery key. Ensure the Kaspersky Security Center server and clients are updated to the latest version (e.g., 12.8). Let me know if you need further clarification on specific steps! ?

Hello @Rich_in_HaPA, Welcome! Yes. Ok. OK. You can't - it's by design. There's been a multitude of complaints, Kaspersky appears not to have heard them. You may wish to log a request, on the support page, fill in an Email or Chat, then select Feedback, I have a Suggestion, or Feedback, I have a Complaint template - provide a detailed history & explanation/reasons for the request. Support may communicate with you & discuss the proposal. All requests go thru the relevant team/s, not all requests are successful & even successful requests may take a long time to be implemented. Please share the outcome with the Community, when it's available? Thank you? Flood?+? Resources: Very little info for Secure Keyboard Input - in Kaspersky Internet Security for Mac library. Existing Community topics, generic filter: Secure Keyboard Input is enabled Quick Launch Keyboard

Window 7 X64 build 7600 Version 21.2.16.590© Whenever I went to bank web site, the virtual keyboard show up. I appreciate it and not much problem about it. However, whenever the virtual keyboard show up. My real keyboard are blocked from any character input. I could see ctrl, alt, backspace, tab are working through the virtual keyboard. But my real keyboard cannot use any keys, like 1-0 and a-z, even after closing every program. I had to restart in order to get back my keyboard. Any idea if I can turn on my keyboard after the incident??

@harlan4096 Further Update: I've conducted more testing and have narrowed down the trigger for this issue. It appears that Kaspersky does not freeze or stay stuck in the foreground when performing a Full Scan or a Quick Scan. However, the problem consistently occurs when a Background Scan is running. As soon as a background scan initiates, Kaspersky becomes unresponsive to attempts to switch to other applications, remaining in the foreground. This strongly suggests that the "Background Scan" process is directly related to this window focus/freezing bug. Hopefully, this more specific information will be helpful in identifying the root cause. Thank you again for your assistance.

Hello @thenax, Welcome back! Is this a continuation of the KPM Chrome extension issue starting back in Jan 2025? KPM is now at version 25.0.0.501 (a) / 1741787757_7668 / 1.1.0.2_1 Please share the Windows 11 full build number -> open the dialogue box Run by pressing Win + R keyboard hotkey Type winver and click OK. Post back what's shown in the WINVER app please? Do the following: In KPM, go to Import/Export section, Backup copy, select Create Copy, save the Backup, read: Sezione Importazione/esportazione, sezione Copia di backup, Crea copia Exit KPM, do not start again at this stage. Windows, create a Restore point, read: How to create a restore point in Windows. *Uninstall* the KPM extension from Google. Exit the Google browser & do not restart again at this stage. *Uninstall* KPM using Windows, read: Disinstallare l'applicazione, *work from dot-point 3 onwards* When the KPM uninstall is complete -> shutdown the computer using SHUTDOWN, not Restart, when the computer is OFF -> power ON by pressing the power button, login. Start a Google Chrome browser. In Google Chrome -> turn OFF Autosave and Autofill settings. Download a *new* KPM executable from (your) MyKaspersky account. Install KPM. The KPM extension *should* install during the process & this should be reflected in the KPM application IF the original issue *persists*, read: Estensione installata. Configurare il browser affinché l'estensione funzioni correttamente & contact Kaspersky Customer Service, read: Come ottenere assistenza dal Servizio clienti , *Also* -> IF using Chat - *before* ending the chat -> ask the operator to email (you) a copy of the chat transcript - otherwise (you'll) have no record of the chat* Please share the outcome, with the Community, when it's available? Thank you? Flood?+?

Hello @Brian _Hone, Welcome! For Scanning, read Scanning the computer & go to the Kaspersky Plus *Home* page, select the *arrow* icon to the right of Quick scan - that opens a page with all *additional* scan options: Full scan, Selective scan, Removable dev scan etc; use the scroll-bar on the RHS of the page to navigate up/down. For the "Kaspersky just asked me to update my hardware for installation" issue, post a *fullscreen-screenshot* please - we need to see what you see - hide any personal info before posting *32 Mb RAM* is not enough, read Hardware & software requirements - for Kaspersky Plus. Thank you🙏 Flood🐳+🐋

After being intermittently locked, my main keyboard is functioning fine - for now. Thank you again Berny for your help. Now to clarify, I thought I disabled the on-screen keyboard (as advised). Now I am not so sure I did that. Specifically, I have un-ticked the “Enable Secure Keyboard Input” - see attached PrintScr posted on this chat 1 day ago. In fact, On Screen Keyboard still appears selected - see PrintScr below. Just now I tried using Kaspersky On-Screen keyboard on my bank site; it functioned fine and did not lock my main keyboard. To muddy the waters further, late on the night of blocked main keyboard, MS has updated my Win10. I am not sure it had any beneficial effect. Thank you to everyone in this forum. A great help!