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FLOOD Hi, Here's GSI report. you requested. Cleared KIS reports launch Adobe CC Desktop App sign in there after a while, click 'check for app updates' and it gets signed out. launched GSI then started scan my computer including Windows event logs here it is. check PM Do I need to export reports you mentioned however isn't it included in GSI? I don't know how to do that.

Could you write how this component is called in the Russian version? There is a program launch control, program activity control. Or is it another component?

Hello battybatmam4unme Thank you for your quick answer. :) Yes,there had notifications. [video]https://www.youtube.com/watch?v=2XX1-dWR5CE[/video] I am sorry for xxxxxxxing resolution(the original is better)i don't know why xxxxing youtube did it with that resolution. :/ //Mod Note: edited -> foul language

Hello BF & Kaspersky lovers( like me :D ) :). I have problem with the best Anti-Virus software ever :( When it is installed on Windows 7 x64 and i want to play BF(2,3,4 or BC)the best game ever :) and i start Origin i can't use them. :( BF 2,4 and BC show me that i am offline,BF 3 tell me to connect to the internet(which work perfect in that time)after i try to go inside of some server, the chat in origin stay offline when i am online. What happen? I want to play the best games and to protekt my PC with the best Anti-Virus program and i can't do it. :( I am so,so sad ;( I need quick help! Pls. Thank you.

Hi Potzki You can add whitelist the site by adding it to the exclusions of the encrypted connection scanning of kaspersky. To do so: Open Kaspersky > Settings > Additional Go to Network Scroll down and look for Manage Exclusions Click on "Add" then enter: www.live.com.au Click on "Add" again to save the settings. Once done, re-launch your Outlook and check if the issue is still there. Let us know of the result. Regards,

Hello Abe Thanks for posting back: Scan - how do I know: "Scheduled scan", "manual scan" "scan - general" = What's the difference between Full Scan, Quick Scan, and Custom Scan tasks? https://help.kaspersky.com/KIS4Mac/20.0/en-US/166063.htm Perform common tasks > View the application operation report Open the Reports window. In the menu bar, choose Protection > Reports. https://help.kaspersky.com/KIS4Mac/20.0/en-US/58775.htm View a scan task report https://help.kaspersky.com/KIS4Mac/20.0/en-US/58390.htm ----- Uninstall Kaspersky application: https://help.kaspersky.com/KIS4Mac/20.0/en-US/118671.htm In the menu bar, choose Help > Kaspersky Internet Security Support. In the dialog that opens, click Uninstall. The Kaspersky Internet Security uninstaller starts. In the window that opens, click Uninstall again. In the prompt for administrator credentials, enter an administrator name and password and confirm that you want to uninstall Kaspersky Internet Security. Uninstallation of Kaspersky Internet Security starts. Read the information about the uninstallation and click Quit to quit the uninstaller. Kaspersky Internet Security is now removed from your computer. You don't have to restart your computer after removing the application. Note: Uninstalling Kaspersky Internet Security doesn't automatically delete the application extension from Google Chrome and Firefox. For instructions on managing browser extensions in these browsers, please refer to your browser documentation. ---- To enable Tech Support to assist, all requested data is vital. ---- Please keep us updated with any TS feedback you receive? Thanks

First I want thank everyone for their help. But the problem persists. I have a case open with tech support and will detail their suggestions further down. In the mean time, I'm wondering about the following in KIS: How do I know if a scheduled scan ran? I don't see any status for my overnight scheduled scans in the Scan window pane as I do for my manually run scans. Where should the scheduled scan status appear so I can know if they completed successfully overnight? (Or maybe they didn't complete, so I'm not seeing the status?) From a Google search, it appears that Kaspersky once included an unistaller option as part of the install process. Selecting uninstall would thoroughly remove Kaspersky and it's components across all directories on the computer. I no longer see this feature in the installer. How do I completely remove Kaspersky so I can try reinstalling from scratch? Is there an option to fully uninstall Kaspersky or do I have to find a 3rd party utility or manually traverse every location where Kaspersky left its footprints and remove files manually? I thoroughly removed Malwarebytes last night. They provide an easily accessible Uninstall option from a pull-down menu. Tech support suggested running Disk Utility which will check for correct permissions across my entire disk drive. No issues found, permissions are fine. I did this even though it does not explain why KIS runs to completion sometimes and not others. If there were a permissions problem, I would assume that the scans would always exhibit the same problem of not completing. However, they complete sometimes and not others. I ran a manual Quick-Scan this morning and it hung. I quit KIS, killed the kav process, relaunched KIS then ran a manual Quick-Scan (5 minutes) and Full-Scan (40 minutes) and they completed. BUT, I had to kill and relaunch KIS first which is not acceptable. Tech support also wants me to enable Tracing in KIS. Run some scans, run the KLlogs gather tool, and send them the SendToKL.zip file. I sent the SendToKL.zip last time but I did not have Tracing enabled. They also want scan reports. Easier said than done because if the scan hangs, it doesn't generate a report. It will generate a beautiful report if the scan finishes. Hmm. I'll keep fighting this for a while. I may even try installing KIS on a couple older Macs with macOS 10.13 and 10.11. I'm wondering if KIS has been thoroughly tested on macOS 10.14 Mojave. I'm not yet sure why I'm having these problems but appreciate the support!

I opened a tech support case and sent the screen shots as well as the SendToKL.zip file generated by the KLlogsGather script. Among other things the script appears to test for incompatible apps: INCOMPATIBLE_APP_TEST="Avast|AVG|AnyConnect|ClamXav|Handsoff|iAntivirus|iav|McAfee|TrendSmart|VirusBarrier|WaterRoof|Cisco|Sophos|Bitdefender|Malwarebytes I have Malwarebytes Premium trial active on my Mac. I like it. I wonder if its "App Block" feature is interfering with KIS. I disabled "App Block" in Malwarebytes and will let the KIS scheduled Quick-Scan run again tonight. But as mentioned above, I have a tech support case open so we'll see what they say. Thank you.

I spoke too soon. The problem is back. KIS hangs on macOS Mojave 10.14.6. I had a scheduled Quick-Scan that launched at 3:00 a.m. in the morning. It is hung at 3% complete, and has been running now for over 7 hours. Do I have to manually kill and restart everyday? I hope not! I have the .crash files shown in the screen capture. Should I send them to someone? Thanks, Abe

Thanks for your quick replies to clear it up for me. I appreciate the help.

Hi, Unfortunately, there is no other way to activate this device except for using on-screen keyboard.

Hi, Still waiting for your quick response. Kindly help. I have 1000 system with CentOS 6.10. The issue is same for all. Kindly help me with high priority. Thank you.

Posting this to let everyone know that EAC is now the problem and that this error is happening with other antivirusus and that their anticheat is causing their games to not load for many people period. I am one of these people and wish that there was a way to completely destroy all traces of EAC in my system besides hard deleting them but i cant so i will be stuck with this issue till they fix it. (uninstalled Kas. and tried to launch several games so this is how i know EAC is the issue + some redditors I will make a new edit when this is resolved)

Hi Flood, thanks for keeping this going. Not sure I understand your question "...what was connected to the computer?" It's a Sony Vayo Laptop in its docking station, external mouse, keyboard and monitor connected to the docking staion. That's it. Yes, I told MS. I got lot's of procedures from them, and followed them. Basically: cleanup system (delete everything unnecessary, temp, restore points, win update downloads etc.) and make sure Avira is totally removed. I followed a procedure by Avira themselves that MS recommended. That way I found some more Avira folders (in C:\programdata e.g.) and they proved extremely hard to delete. Deleted all of them in the end. Still: my search tool says, it still cannot access a lot of places, when looking for "Avira", so there still might be something very very hidden. hosts file: congrats, you are thorough! Forgot about that: changed the host files myself upon recommendation; was supposed to reduce annoying behaviour of that application. Can change back if important. Now following your recommendation, total removal of KSC with tool. On it. Thanks, will report. ch53e_de

I installed Kasperky Internet Security then ran a Quick-Scan and tried a Full-Scan. Both were taking an extremely long time and would not finish. I think I was able to make Kasperky Internet Security work properly after Force Quiting (killing) the kav process using Activity Monitor, rebooting my Mac, then relaunching Kasperky. Quick-Scans now complete in about 5-minutes, and Full-Scans take about 45 minutes. It's working now. Thanks.

Yes it does. When I plug the pointer's USB transceiver into the computer, another "HID Keyboard Device" entry appears under "Keyboards" in Device Manager.

Thanks for your quick response from which I note that you say that these are 'normal'. Does that mean that they have now replaced HTTPS on Chrome although HTTPS is still appearing through other browsers?

"are you suggesting Kaspersky would launch a MITM attack" - is unknown. "would not be able to check Https transfers for viruses" - nice. "you can switch off the feature to scan encrypted traffic" - thanks, I'd rather delete Kaspersky. Thanks for answers. All clear.

Eugene_ Re: "When I connect to any site (HTTPS) I see "kaspersky antivirus personal root certificate" this is SOP - NORMAL. On the other hand, manually importing Kaspersky certficates, is only necessary under certain circumstances. Re: "theoretically, such a root certificate gives the owner the ability of MITM attack", are you suggesting Kaspersky would launch a MITM attack? :thinking:

Thank you for quick reply. I really appreciate it. But I have a problem regarding the download. I tried to download the free version but the download link for the free version is not working . I'm only able to download cloud version. will it capable to protect my pc "offline"? Because I'm not working online all the time (The previous version did excellent job in offline).

ideas for advance solid security what about making the next gen firewall with military encription 2048bit next gen military encription 2048 bits for pc users next gen hidden device deteccion to discover hackers hidden next gen military anti exploit security and protection next gen military web security protection with the most advance tech and solid language next gen turbo military firewall that detect everything in real time next gen driver scan to detect if the driver is infected or not in the pc next gen military keyloger protection next gen military memory protection ,hardrive,hardware,keyboard and mouse usb and keyboard ect next gen firewall ultra deep scan network all type next gen anti bypass firewall and anti leak next gen anti leak keyboard next gen anti network leak information next gen device protection anti zombie pc attack next gen ids next gen ips dns protection ip protection from any attacks next gen ultra deep port scan attacks next gen nat security encripted net gen ip4 and ip v6 protection protection for framented pakage protection for ping attack remote protection ect just helping

I just purchased and downloaded Kaspersky Internet Security 20.0.0.829 today August 8, 2019 and it is SO SLOW. I'm running macOS Mojave 10.14.6 on a 2018 Mac Mini with SSD, Intel i7 six-core, and 16GB RAM. Kaspersky is so frustrating. Quick-Scan calculates 57 Hours. Full-Scan calculates 36 Days. Both scans hang. It seems to hang on com.apple.telemetry --- as posted by another user 2 months ago! What's going on? Thanks.

You can create a policy, as you said. Or you can try to upgrade you KES by inplace update. You can create installation pack of new KES and launch setup. It should install it succesfully. And with ne wversion and new policy you can change your password also. I have already tried this and installation fails with a fatal error. It does install over the current version without uninstalling it and because there is a password set it will not uninstall without password.

Hello Wesly.Zhang ---Re: Test: c:\program files(x86)\kaspersky lab\{product name}\.copy avp.exe to the desktop ---Re: Delete original avp.exe Re: " AVP self-denfense can't be closed", AVP self-defense is closed. ----Why is this necessary? Has Kaspersky released the fix Wesly.Zhang, Anton Mefodys ? Regards. Hello, FLOOD This is strange behavior. Let's do the second test: confirm self-defense is turn off. "Settings --> Additional --> Self-defense --> confirm uncheck "Enable Self-Defense"". Setting --> General section --> uncheck "Launch Kaspersky Internet Security at computer startup (recommended)" reboot pc Go to C:\ProgramData\Kaspersky Lab\AVP20.0\Bases\Cache folder. Delete all files and folders. Let me konw the result. Regards.

Hi, Could you please clarify is this device detected by OS as keyboard type device?