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Quick update : I contacted tech supp… @harlan4096 You have 2021 beta version i installed also on VM newest build 21.0.41.1458 and i dont see there also nothing about VT.

Como creo que ya se ha comentado anteriormente, en el KAFree el icono aparece en gris, y es por diseño, ya que no dispone de los módulos Anti-Banner ni tampoco del Privacy Browsing, así que no se muestran los bloqueos de ambos módulos, sólo aparece el acceso al Kaspersky Virtual KeyBoard. En las versiones de pago: KIS/KAV/KTS/KSCloud debería aparecer el icono en verde, siempre y cuando se use uno de los principales navegadores soportados: Chrome, MSIE, FireFox. Saludos.

Somehow my problem is solved 😂 Well, I didn’t do anything special, it’s just like in 1 normal day the quick tour screen appears indicating that the problem is solved. Also, i noticed that the application is still working despite the error. It still updates according to the taskbar icon and the anti-PUP feature still works

Quick question. Would multiple OS on one PC counted as a single device? For example, for bootcamp users on a mac based computer.

Hello J M W, Thank you for replying. The reason we ask to test in safemode, is to help determine the root cause, allowing us to provide a solution. Same as why we ask for any reports that may shed light on what is causing Network Speed Checker app, on your PC, to not run, when KTS is active. --- I've tested: on 2 W10 pcs, KTS active, Network Speed Checker app installed. NSC runs without any issues. --- Before KTS was installed, were compatibility requirements checked?: Hardware and software requirements --- To assist us, assist you, please shutdown PC, (these steps will initiate a full shutdown), using the following steps: (1) Open Start menu > select Power button. (2) Press and hold the Shift key on keyboard, while clicking on Shut down, then release the Shift key. --- (3) When the PC is completely OFF, press the power key to start the device. (4) Login. (5) Start KTS, make sure KTS is running, active. (6) Enable traces (7) Replicate the Network SpeedChecker "Service is unavailable" issue. (8) ** Turn Traces OFF** (9) Save trace files to desktop, as .zip, upload, in your reply, using the "upload" icon, or upload to cloud & pm the link. (10) Detailed reports - select ALL EVENTS, 24hr period, export the report, save to desktop, as a text file, upload, in your reply, using the "upload" icon, or upload to cloud & pm the link. Thank you.

Hello Vitalik93, Welcome and thanks for posting. We also, haven't been able to replicate the (physical) up/down button - keyboard failure, when used in Firefox 68. browsers. Unless krembuk provides us with requested url/s, the only conclusion that can be drawn is, user error. No issues with KIS. Best regards

Hi, I'm on the same problem than you. For doing it i've delete the local task on my KAV11 policy and create some task on KSC for update and virus scan. But for me the problem now is the task launch one time and not when the next schedule is comming.

Hi, I use Kaspersky security center 10 for create virus scan and update task for the workstations of the enterprise where i'm the IT support. I create some task with schedule weekly and daily but the task launch at the good times but just one time and doesn't relaunch at the next schedule. Have you some idea of my problem ? I've tried a lot of modification on the task but no one works correctly.

Hello krembuk, Thanks for posting back. Please provide a url where, physical keyboard, page up/page down buttons work, in a Firefox browser? Thanks.

Hello krembuk, Do you mean the KTS onscreen keyboard?

Hello krembuk, Thanks for posting back. To install minor software prior to any foundation software (responsible for providing protection and security) may result in unpredictable results. Re: JetPack 4.2.1 - L4T R32.2 release for Jetson Nano, Jetson TX1/TX2, and Jetson AGX XavierScroll Bar - works. Manually moving Scroll Bar - works Scroll To Top - works Please let me know where you select "Page up" / "Page down" ? Thanks. They're buttons on the keyboard

Hello user9000, As well an the information from bobbycooper. klmouflt.sys - Driver intercessor is responsible for safety events delivery from the Mouse class devices. Provides IOCTL / callback interface used by KLIF. Do you use Kaspersky OnScreen Keyboard? Have you tried attaching a mouse direct to Dell XPS 15 9570, via usb, does the same mouse "jumping" occur? Please let us know? Thanks

Welcome. Please pass your mouse cursor over the Kaspersky tray icon and tell us the full, complete name and version number of your Kaspersky product. Please tell us your operating system. Please post a screenshot of the error message. How to take and post screenshot: https://support.kaspersky.com/common/diagnostics/492 PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > Save as (jpeg or png, Not bmp). When replying, bottom left of reply box > Drag files here to attach, or choose files... Submit reply.

Hello, sorry for my bad English. Can someone help me? We moved our KSC server from an old domain to the new one. Everything went ok, but... When we install KSP to new clients, the agent tries to connect to KSC using the old server name, example: ksc.olddomain.net instead of ksc.newdomain.net To bypass this problem, on every new client, after the Agent installation, we launch the command klmover -address ksc.newdomain.net Theere must be something wrong in KSC settings, we searched, but IMHO everything is ok, the name and domain specified are correct... Have you any ideas? Thank you very much.

Hi Flood Thanks for your quick reply. Win10 version & build? (select Windows 🔎 Search, type winver press enter, the popup will display the information) 1909 (Build 18363.628) KSK license & version ? Premium, 1.0.5.1360 Has a KSK/system requirements check been done? yes Is “after entering the password & pressing enter, the screen goes black” a new problem or has always existed? It is a new problem. It doesn’t happen with each login, only about each 2nd. It does not happen if I de-install KSK. It re-appears if I re-install KSK. Have you deleted & recreated your son’s Windows profile & rechecked? yes. If a “dummy” child profile is created, at login, after entering the password & pressing enter, does the screen black ? Not tested. What would be the difference between a real profile and a dummy profile? Has KSK been uninstalled & reinstalled? yes. Any idea? best Slooti

Welcome. Please post the full, complete detection details. Full file name, full path, full location, detection verdict. Post screenshot of Reports > Detailed reports > Detected objects. Main Kaspersky window > More Tools > Reports > upper right > Detailed reports > at the upper left, drop down from All Events to Detected objects. How to take and post screenshot: https://support.kaspersky.com/common/diagnostics/492 PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > Save as (jpeg or png, Not bmp). When replying, bottom left of reply box > Drag files here to attach, or choose files... Submit reply.

Thanks, @FLOOD for your trouble. My first primary issue was with KPM using Edge as default and not Firefox. This has been resolved. I’ll just wait awhile for the official KTS add-on for Chromium Edge, which isn’t my default browser anyway. Thanks again. Your quick responses to my queries is precisely why I continue to use and recommend Kaspersky products to everyone.

Hi, Unfortunately, there is no other way to activate this device except for using on-screen keyboard.

Hi Flood, thanks for keeping this going. Not sure I understand your question "...what was connected to the computer?" It's a Sony Vayo Laptop in its docking station, external mouse, keyboard and monitor connected to the docking staion. That's it. Yes, I told MS. I got lot's of procedures from them, and followed them. Basically: cleanup system (delete everything unnecessary, temp, restore points, win update downloads etc.) and make sure Avira is totally removed. I followed a procedure by Avira themselves that MS recommended. That way I found some more Avira folders (in C:\programdata e.g.) and they proved extremely hard to delete. Deleted all of them in the end. Still: my search tool says, it still cannot access a lot of places, when looking for "Avira", so there still might be something very very hidden. hosts file: congrats, you are thorough! Forgot about that: changed the host files myself upon recommendation; was supposed to reduce annoying behaviour of that application. Can change back if important. Now following your recommendation, total removal of KSC with tool. On it. Thanks, will report. ch53e_de

Yes it does. When I plug the pointer's USB transceiver into the computer, another "HID Keyboard Device" entry appears under "Keyboards" in Device Manager.

Hi, Could you please clarify is this device detected by OS as keyboard type device?

OK, browser cache cleared (Firefox) and temporary files deleted using Windows Utility tools. Computer restarted and nothing has really changed. By that I mean when I press the Windows logo key on my keyboard + R and type in service.msc there is no entry for Windows Update. In summary then, the situation as it stands at this moment is that: (a) I have no restore points. (b) Windows Update is not working (c) Many files over the past few days (.exe plus .swf and several others files not recorded by KIS although deleted by KIS) have simply disappeared. I am firmly of the opinion that the fault lies at the door of KIS as there is always a pop-up from KIS advising that files cannot be disinfected and are being deleted. It might be worth noting that no programmes have been manually update by me (including Adobe Flash) that would account for any of this. I make mention of this because swf files are associated with the latter mentioned.

Hi, Bboylubsko Thank you for KRT core files! KRT crashes because it can't connect to XServer display. And all other applications can't be started due to same problem. XServer can refuse connections to existing X display if hostname has been changing on Wi-Fi connection. Please, provide screenshot with results of following test: 1) Run terminal 2) Execute command - echo ${HOSTNAME} 3) Try to connect to problem Wi-Fi network (don't close terminal) 4) In terminal execute command again - echo ${HOSTNAME} 5) Make screenshot (press Prt Scr button on keyboard) If values of HOSTNAME is different on step 2 and step 4 try to execute command in terminal - echo ${HOSTNAME} > /proc/sys/kernel/hostname and try to start any graphical application (KRT for example).

Kaspersky AV 19.0.0.1088(f), Windows 10 Pro 64-bit, Real VNC® Server 5.3.2 (r19179) x64 Accessing my PC remotely using RealVNC, I made a change to AV settings and got the confirmation required popup and was annoyed to find that I couldn't click the "Continue" button from the remote client. Fortunately, I was just upstairs in the den, so coming down to use the keyboard and mouse wasn't the end of the world.

Thanks for a quick and positive reply, I did try this before but I don’t understand the 2 user accounts, why have I gone from a single to a 2 user Account. Steve