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Hello everyone, Chrome managed by your organisation. I have just done a fresh Windows installation after I grew suspicious of my system's behavior. My virus- and malware programs never detected anything strange. After install I looked for a new free reliable virusscanner and came across Kaspersky Security Cloud. Today I noticed that in Chrome's tools option it says ‘managed by your organisation’ . A quick google search indicates this might be malware, as it is my home PC and I am not part of a network/organisation. Visiting the link chrome://management/ shows the same message. Should I be worried, or is this part of the Kaspersky Protection chrome extension which I agreed to install? How to fix it? Thanks in advance.

Hi, If you have installed the protection and network agent locally, you can launch the activation directly from KSC, however. Do you connect the network agent with KSC? You can verify it with a klnagchk: https://support.kaspersky.com/5107 Regards

Hi, I’ve read somewhere that I dont really need to schedule a daily quick scan to increase my computer security if Kaspersky cloud free is doing a Rootkit scan everyday by default , is it true ? Thanks

BTW Flood , how could you get the amount of files scanned by Rootkit scan ? I have no problem getting them for quick or Full, but I cant seems to be able to find a way for the rootkit scan , the only thing I can get is the time taken , or the start and finish time

Flood, Your test showed that the 2 scans are pretty similar . Confirming Yuri’s explanations . Following our last exchange I reset KSC Free to the default configuration just to start with a fresh set up, than I checked the box enabling the rootkit scan , rootkit scan being the same than quick scan but using less ressources , and I scheduled a full scan weekly. Thats it I wont play with it anymore . Once again merci Flood for this interesting exchange :-)

Yes, going to Preferences --> Browser --> uncheck the OS keyboard box. Worked. Thanks.

Hello @Chequers, Thank you for replying👌 I added an image to my previous reply, you were too quick for me😉 Regarding “how can I connect to some sites, which keep showing up in German, or saying I can’t purchase from them, because they don’t ship to Germany?” Is it necessary to use a VPN to connect to the sites? Please provide me with a couple of site names to allow me to test & work out the best solution for you? Additional free Kaspersky Secure Connection information: The daily data allowance is 200mb, if a one time connection is made to (your) MyKaspersky account the daily data allowance increases to 300mb daily. The free Kaspersky Secure Connection has no Technical Support. The free Kaspersky Secure Connection may have “promotional” (a fluffy word for advertising) & informational material. The free Kaspersky Secure Connection has no “switch” to select to choose not to receive promotional & informational material. Please let me know? Thank you🙏 Flood🐳 Resources: What is Kaspersky Secure Connection About Kaspersky Secure Connection Kaspersky Secure Connection: available versions and subscription options

Rootkit scan štarte Every Day and checking critical plces where should be hidden rootkits. I enable it and checking Everyday 8 minute scaning few tousend files 8000... For safety Let it enabled. Full scan and Quick scan are different scan.

Dennis , thanks for the link … so for what I understood from Yuri is that KSC gave us the option of scheduled quick scan but the protection would be the same with or without . So if we just install KSC as is , and forget about the scheduling option or else we are fully protected and most of the options are redundancy of what is already running automatically behind the scene . Looks a lot like the approach choosen by Bitdefender free . Install and forget . KSC also let us choose install and forget but also left few options for us to play with however the more I read about it the more I am encline to just return KSC to default setting ( adding only a full scan a month ) and forget about it , like I was doing with Bitdefender free when I tried it … Need to say that I came back to KSC form Bit free and that I am satisfied with KSC not that I feel much more secure , but I like the fact that KSC let us know what is happening behind the scene , something lacking badly with Bit free. Thanks KSC for this free and excellent product

No HP velocity but when I debug the memory dump with winddbg i can see issue occur on the keyboard filtering so I will try to uninstall Logitech GHUb

Welcome. There are two courses of action. One is to post your GetSystemInfo report here, so forum users can help, and the other is to Contact Tech Support. 1b. Please post your GetSystemInfo report link, instructions: https://support.kaspersky.com/common/diagnostics/3632 Please upload the GetSystemInfo zip folder that is inside the larger GSI zip to the GSI parser site http://www.getsysteminfo.com/ and post the url to the parsed report here, in your next post. 1a. Please post the full, complete detection details. Full file name, full path, full location, detection verdict. Post screenshot of Reports > Detailed reports > Detected objects. Main Kaspersky window > More Tools > Reports > upper right > Detailed reports > at the upper left, drop down from All Events to Detected objects. How to take and post screenshot: https://support.kaspersky.com/common/diagnostics/492 PrtSc (Print screen) key (upper right part of keyboard)> open Paint (Start > All programs > Accessories) > Edit > Paste, File > Save as (jpeg or png, Not bmp). When replying, bottom left of reply box > Drag files here to attach, or choose files... Submit reply. 2. Please contact Tech Support: https://my.kaspersky.com/support/ Please attach the following items to your Tech Support request: a. Description of the issue. b. Screenshot, as needed. c. GSI

Como creo que ya se ha comentado anteriormente, en el KAFree el icono aparece en gris, y es por diseño, ya que no dispone de los módulos Anti-Banner ni tampoco del Privacy Browsing, así que no se muestran los bloqueos de ambos módulos, sólo aparece el acceso al Kaspersky Virtual KeyBoard. En las versiones de pago: KIS/KAV/KTS/KSCloud debería aparecer el icono en verde, siempre y cuando se use uno de los principales navegadores soportados: Chrome, MSIE, FireFox. Saludos.

Hi, I'm on the same problem than you. For doing it i've delete the local task on my KAV11 policy and create some task on KSC for update and virus scan. But for me the problem now is the task launch one time and not when the next schedule is comming.

Hi, I use Kaspersky security center 10 for create virus scan and update task for the workstations of the enterprise where i'm the IT support. I create some task with schedule weekly and daily but the task launch at the good times but just one time and doesn't relaunch at the next schedule. Have you some idea of my problem ? I've tried a lot of modification on the task but no one works correctly.

Hello @Burn4U2077, Welcome! Please provide more information so we understand the issue (for you) please? Please export the KIS, All events, 7days Report, save as a .txt file & attach📎 to your reply? For clarification: If “it’s” a new Chrome feature it’s out of scope for Kaspersky. The Log non-critical events, is not a scan, it is part of a trouble shooting procedure, suggested to @MDT, to assist them resolve the issue they were trying to resolve. Kaspersky’s documented advice: Scanning files in OneDrive cloud storage In Windows 10 RS3 or later, Kaspersky Internet Security does not scan files in OneDrive cloud storage. If the application detects such files during a scan, it shows a notification stating that the files in cloud storage were not scanned. The following components do not scan files in OneDrive cloud storage: Full Scan Selective Scan Quick Scan Background Scan The report on the operation of Kaspersky Internet Security contains a list of files in OneDrive cloud storage that were skipped during scan. Files downloaded from OneDrive cloud storage to a local computer are scanned by real-time protection components. If a file scan was postponed and the file has been uploaded back to OneDrive cloud storage before the scan is started, this file may be skipped during a scan. When running applications and scripts, the Application Control and System Watcher components download applications from the OneDrive cloud storage to the local computer to scan. Thank you🙏 Flood🐳

@Schulte Hello, Thank you for your quick response to my post. I have tried this but unfortunately it did not help. Thank you.

Hello J M W, Thank you for replying. The reason we ask to test in safemode, is to help determine the root cause, allowing us to provide a solution. Same as why we ask for any reports that may shed light on what is causing Network Speed Checker app, on your PC, to not run, when KTS is active. --- I've tested: on 2 W10 pcs, KTS active, Network Speed Checker app installed. NSC runs without any issues. --- Before KTS was installed, were compatibility requirements checked?: Hardware and software requirements --- To assist us, assist you, please shutdown PC, (these steps will initiate a full shutdown), using the following steps: (1) Open Start menu > select Power button. (2) Press and hold the Shift key on keyboard, while clicking on Shut down, then release the Shift key. --- (3) When the PC is completely OFF, press the power key to start the device. (4) Login. (5) Start KTS, make sure KTS is running, active. (6) Enable traces (7) Replicate the Network SpeedChecker "Service is unavailable" issue. (8) ** Turn Traces OFF** (9) Save trace files to desktop, as .zip, upload, in your reply, using the "upload" icon, or upload to cloud & pm the link. (10) Detailed reports - select ALL EVENTS, 24hr period, export the report, save to desktop, as a text file, upload, in your reply, using the "upload" icon, or upload to cloud & pm the link. Thank you.

Hi, Welcome. Open main window of kaspersky and there is a scan - select which type of scan quick or full… I recommend full. A guide how to run scan is here.

Hello Vitalik93, Welcome and thanks for posting. We also, haven't been able to replicate the (physical) up/down button - keyboard failure, when used in Firefox 68. browsers. Unless krembuk provides us with requested url/s, the only conclusion that can be drawn is, user error. No issues with KIS. Best regards

Hello, sorry for my bad English. Can someone help me? We moved our KSC server from an old domain to the new one. Everything went ok, but... When we install KSP to new clients, the agent tries to connect to KSC using the old server name, example: ksc.olddomain.net instead of ksc.newdomain.net To bypass this problem, on every new client, after the Agent installation, we launch the command klmover -address ksc.newdomain.net Theere must be something wrong in KSC settings, we searched, but IMHO everything is ok, the name and domain specified are correct... Have you any ideas? Thank you very much.

He Hello @James_o1, You’re very welcome👌 Anyone who has access to the MyKaspersky account cannot access your computer, for example your documents & files, however, the MyKaspersky account is a powerful component of (your) Kaspersky software. Access to the MyKaspersky account enables the following: Make changes to, and or access MyKaspersky Account settings: Name Email address Password Security Bank card Order history Activation codes Consents Data provision Delete account Manage 2FA. View & manage Kaspersky application Notifications. Turn on or turn off Kaspersky protection components of Kaspersky applications installed on your devices. Run Kaspersky application Full Scan. Run Kaspersky application Quick Scan. Run Kaspersky application Database Update. View information about Kaspersky software licenses and their terms. Disconnect the MyKaspersky account from the device. Download purchased, free or trial Kaspersky applications. Access & manage KPM, only with KPM Master password. Contact Technical Support and manage any incident requests raised via the MyKaspersky portal. If KIS is installed on an Android, remotely lock the mobile device, locate it, and protect private data. Kaspersky’s contractual obligations are with & to the sofware License holder. Thank you🙏 Flood🐳

Hello krembuk, Thanks for posting back. Please provide a url where, physical keyboard, page up/page down buttons work, in a Firefox browser? Thanks.

Hello krembuk, Do you mean the KTS onscreen keyboard?

Hello krembuk, Thanks for posting back. To install minor software prior to any foundation software (responsible for providing protection and security) may result in unpredictable results. Re: JetPack 4.2.1 - L4T R32.2 release for Jetson Nano, Jetson TX1/TX2, and Jetson AGX XavierScroll Bar - works. Manually moving Scroll Bar - works Scroll To Top - works Please let me know where you select "Page up" / "Page down" ? Thanks. They're buttons on the keyboard

Hello user9000, As well an the information from bobbycooper. klmouflt.sys - Driver intercessor is responsible for safety events delivery from the Mouse class devices. Provides IOCTL / callback interface used by KLIF. Do you use Kaspersky OnScreen Keyboard? Have you tried attaching a mouse direct to Dell XPS 15 9570, via usb, does the same mouse "jumping" occur? Please let us know? Thanks