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  1. Re: "why not say to developer: "Hey! Your software has many strange things and a lot of trash/unwanted software, to make it compliant, take off this and this and your software now is safe! If it is a very good software then ask for subscription or a TIP."? Because it's a developers job to know what features of their products will potentially be flagged as "Riskware" and to refine their products so they're compliant. It's not Kaspersky's or any other AV providers job to search the Internet and tell every developer, "your software is a problem because of a.b.c.d, do x.y.z make it compliant. You could raise a request with DriverPack developers, asking them to remove the "many strange things and a lot of trash/unwanted software". A quick search shows many people asking similar questions to your OP. (imo) DriverPack developers already know, they prioritize making money and pushing riskware as opposed to customer care.
  2. Just a quick update, the VPN is now broken on the old server after updating to KSC11 and KES11.1. It was tested and proved to be working fine for a few days and then it started failing today. What needs adding as an allow rule in web control to resolve the vpn issue? The domain name of the vpn has already been added originally and that's not resolved the issue. My presumption is that the issue is KES11.1 rather than KSC11.
  3. I have 10.3.407 KES version and managed more than 3000 client machine with two version of KES ( and while I have face an error on a lot client machines under the console report and it’s number get up in every day; - Database are out of date - Antivirus protection is not running - Protection is disabled. So how Can I fix the problem in a short time? I will not be quick to answer for a quick reply . //Mod Note: moved to proper section.
  4. If it's not running, it's not protecting anything. I think the recommended setting would be to launch the task at program start. Then it will be started and keep running after KSFSW launches.
  5. Thank you for your reply. But it is too late. I tried to uninstall it. It would not let me. And after that, it appeared that the Total Security was trying to launch the application as it said it had been for days. It would not allow me any access to internet. Not Chrome or Edge. Not to my email. So I took it off to the computer folks. Something that Kaspersky did all on its own, nothing that I initiated by anything. Although I made it worse by trying to uninstall it. Appreciate you input. I had already put 5 hours into it trying to solve and reading in the forums and for solutions. Time for the pros to try to fix it.
  6. Hi, Still waiting for your quick response. Thank You
  7. Hi "Flood" thanks for your quick reply I am french so obviously french will be great but english in a reaonnable level would be fine also I don't need explanation from kaspersky website that i already read many times. Everything works fine on a daily basis (block apps, limit time, request/permission...) I need a patch or a solution to prevent my son to play around with his WIKO Ufeel and disable KSK I have KSK on my mobile (master) i have to check his when we are back at home tonight Thanks in advance
  8. Thank you for the very quick reply. I know I have to buy a licence to use it permanently, but want to make sure i can use the free trial then use a code from ebay or Amazon to then use it permanently.
  9. FLOOD: The steps I use to access these sites: I open Chrome, which opens my default tabs. I click New Tab and then click links to each of my bank links (see attached image). This is turn should launch each of the sites in Safe Money. Here is the image of the Safe Money Settings page
  10. I mean you could test it in multiple VMs But a quick search through the EULA, I can't find any mention of devices or PCs (using the find function in Notepad) This is the EULA from the KFA (EU Version), if you find anything related to device limits let me know. https://pastebin.com/96jZ6nsv It's on a Pastebin link because of the forum character limit
  11. I had an issue to launch KIS 2019. It keeps "Loading the application" like foreeever. And i tried to uninstall the KIS 2019, and got a message Error 1306. Due to this matter, i'm planning to a downgrade my KIS 2019 to KIS 2017 that is more stable. My question is : How to uninstall KIS 2019 due to this error 1306? How to keep my license and save it for my next KIS 2017? Thank you
  12. Now even without interactive protection, "C:\Program Files (x86)\Tajpi" in the exclusions and "Tajpi.exe" in Trusted (Application Control) group I cannot launch the application...
  13. Hello Agentgraves84, Thank for posting back! Re: Winodws Firewall alert: The "emergency" quick thinking actions you took are exactly what's required. Re: "Use browser command line, Internet Control Panel. windows/system32/inetcpl.cpl" Internet Options inetcpl.cpl Opens the classic Internet Options window. Manage Internet settings that Internet Explorer and other browsers may use. Can you check, how often this specific event is reported? Is Safe Browser/Protected browser running when this event occurs? Please check: **start Internet Explorer - normal browser a) change several Internet Explorer settings check Kaspersky application Reports - any events? **start Protect Browser b) change several Internet Explorer settings check Kaspersky application Reports - any events? Also, if it's not too much trouble, may we have a GSI https://support.kaspersky.com/common/diagnostics/3632#block7 please? Thanks!
  14. Many thanks for the quick reply harlan4096. I suspected that might be the case. Is there an eta when F might be released? I am wondering whether its worth the effort of rolling back the upgrade or not :-) thanks Paul Also - what isn't going to work. I have tested file virus detection - works. I have tried Wicar website and dangerous URL's blocked..... Thanks
  15. Many thanks for the quick reply harlan4096. I suspected that might be the case. Is there an eta when F might be released? I am wondering whether its worth the effort of rolling back the upgrade or not :-) thanks Paul
  16. Hi, Please add "This PC" to scan task scope and launch it once again.
  17. Hello, I using macOS Mojave 10.14.5 and KIS It happens very frequently to have the scanning (let it be Quick or Full) hang at the same object com.apple.telemetry. I'm unable to stop the scan too. The only resolution is to restart the machine. This issue was present on High Sierra too. Please advise. Thank you!
  18. For detailed info from Yury N, KL person, please fire up your favorite translator and see: https://forum.kaspersky.com/index.php?/topic/329237-%D0%BF%D0%BE%D0%B8%D1%81%D0%BA-%D1%80%D1%83%D1%82%D0%BA%D0%B8%D1%82%D0%BE%D0%B2/&do=findComment&comment=2501074 Google translate: "1) "Rootkit scan" and "quick scan" are the same. Only "rootkit scan" comes in the background and with reduced CPU and disk consumption. 2) The same number of objects will not get. There are many nuances. For example, running / running processes are included in the scan. Windows constantly runs background tasks, so the number of objects to be scanned is constantly changing. 3) You can do such a test - disable the automatic launch of the rootkit scan, reboot, start the rootkit scan from the console (avp.exe start scan_qscan), wait for the end, start the quick scan. The number of quick scan objects will be greater than that of rootkit scan." And: https://forum.kaspersky.com/index.php?/topic/329237-%D0%BF%D0%BE%D0%B8%D1%81%D0%BA-%D1%80%D1%83%D1%82%D0%BA%D0%B8%D1%82%D0%BE%D0%B2/&do=findComment&comment=2499744 Google translate: "1) The ability to customize the search schedule for rootkits was never. 2) You can disable the search for rootkits in the settings 3) You can set up a "quick scan" schedule convenient for you. Rootkit scan and quick scan are one and the same. Only "rootkit scan" comes in the background and with reduced CPU and disk consumption. 4) You can disable rootkit scan and not set up a quick scan schedule if you regularly launch a quick scan yourself PS The influence of rootkit scan should not be noticeable even when the game profile is disabled. But the game profile affects other background tasks that may be causing the brakes in the game."
  19. Please run again GSI as richbuff mentioned.. this new version of GSI and take a while until finish... Also basic info about your PC? CPU, RAM, DISK? I had older notebook and i had same problem when i used virtual keyboard (latency).
  20. Douglas Araujo Please use the utility to clean up all remains of previous installations and re-launch current installation.
  21. Hi, I have 2 problem with Kaspersky Small Office Security Unable tp update. I clicked the Run Update button, the button become grey color, and it stuck there. No progress for updating database. I also not able to run Virus scanning. It keep show me Previous Scan Failed. For Quick Scan and Full Scan I'm running on Windows Server 2016 Standard Edition. Dell Server with Raid 1. Anyone have idea how to fix this? Thank you.
  22. Good Morning! I would like to use Secure Connection on my Amazon fireTV Stick, unfortunately there is no app for the FireTV. Sideloading the android app does not work because the screen ratio is messed up and i can't login due to the fact that there is no Keyboard. Other VPN Services do have the possibility to be installed directly on a router to secure the whole network. Can i do this with my Kaspersky VPN or maybe install it on a Raspberry Pi?
  23. Hi, Douglas Araujo Could you please provide us with GSI as a file? Myundo Please install attached driver manually(RMC at klhk.inf - install) and launch installation once again. Please let us know about result.
  24. Hi, Please install attached driver manually(RMC ant klif.inf - install) and launch installation once again. Please ley us know about result. Thank you!
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