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Philippe M replied to Philippe M's topic in Pour particuliersBonjour, Malgré avoir mis les mains dans le cambouis, je n’arrive pas à trouver la commande me permettant de réactiver le lancement auto des périphériques tels les clés USB ou les DDE. Merci pour vos informations. PM Hello, Despite having put my hands in the grease, I can not find the command allowing me to reactivate the auto launch of devices such as USB keys or DDE. Thank you for your information. PM -
asdfat replied to asdfat's topic in Kaspersky Total SecurityHello @Schulte, thank you for the quick reply. I couldn’t find where can I check which version of the KIS I’m using, but I did the Restoration of the aplications settings and everything started working normaly again. Thank you for your support.^^ -
Mark X Williams replied to Mark X Williams's topic in Kaspersky Password ManagerWindows 10.0.18362 Build 18362 KPM version 9.0.2.1445 (g) / 1576742241_6376 / 1.0.363.0-0.8.3.0_1 KPM Chrome extension version 5.0.0.39 Chrome version 79.0.3945.88 (Official Build) (64-bit) My Kaspersky suite includes Safe Money which, when a banking/credit card site is accessed in Chrome, will instead launch the website in a separate Chrome “protected browser”. The protected browser is a separate browser operating mode designed to protect data. It is different from an incognito browser. Image of regular chrome browser with PM icon for Username and Password, followed by protected browser with neither: Kaspersky Internet Security version 20.0.14085(g). I don’t know how to get the version #s, etc. for any of the below components. The KPM is the free one. -
Hello @Mark X Williams, Welcome! Please tell us: 1Operating system version & build? 2KPM version & patch(x)? x=letter 3KPM extension version? 4Chrome version? 5 I’m a little unclear, regarding “launch a protected browser from Chrome”, is that a Chrome Incognito browser? 6 May I have an image of the issue please? 7 Is any other Kaspersky software installed? If “yes”, please tell us product name, version & patch? 8 Is KPM licensed or free? Please let me know? Thank you🙏 Resources: System requirements for Kaspersky Password Manager for Windows How to add the Kaspersky Password Manager extension to Google Chrome on a Windows PC How to install the Kaspersky Password Manager extension in Protected Browser mode -
Mark X Williams replied to Mark X Williams's topic in Kaspersky Password ManagerI’ve just loaded the Password Manager to my desktop. I added the PM extension to Chrome, and it seems to work fine there. But when I launch a protected browser from Chrome, PM doesn’t work in the protected browser. I checked the extensions in the protected browser and there is none for PM. Anyone know how to add PM to the protected browser?
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ejt3 replied to ejt3's topic in Kaspersky Total SecurityThank you for the quick reply. I don’t use Safe Kids. With Parental Control it is easy enough to just keep a whitelist of domains. The really important feature is its ability to forbid use of specific applications. Among other things this prevents my child from perusing bookmarks and web history. I simply designate a browser for him and block the others. It means I can set him loose on my Steam account without worrying that he will play games that have microtransactions or open chat. I am baffled that this functionality has somehow been restored, because I see no sign of it in the patch notes and yesterday it was gone. I’m reluctant to contact Technical Support on this, because if it’s a mistake I don’t want it fixed. -
jomaise replied to jomaise's topic in Für PrivatanwenderHallo, erst mal wünsche ich ein gutes neues Jahr, vielen Dank für die prompte Bereitschaft zur Hilfe. Scan hat dieses Ergebnis geliefert: # ------------------------------- # Malwarebytes AdwCleaner 8.0.1.0 # ------------------------------- # Build: 12-17-2019 # Database: 2020-01-02.2 (Cloud) # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Scan # ------------------------------- # Start: 01-03-2020 # Duration: 00:00:16 # OS: Windows 10 Home # Scanned: 34757 # Detected: 33 ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** No malicious folders found. ***** [ Files ] ***** PUP.Optional.Booking C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Booking.com.lnk PUP.Optional.Chip C:\Users\jomai\Desktop\..\Downloads\AOMEI BACKUPPER - CHIP-INSTALLER.EXE PUP.Optional.Chip C:\Users\jomai\Desktop\..\Downloads\MYPHONEEXPLORER - CHIP-INSTALLER.EXE PUP.Optional.WiperSoft C:\Users\jomai\Downloads\WIPERSOFT-INSTALLER.EXE ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** No malicious tasks found. ***** [ Registry ] ***** No malicious registry entries found. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries found. ***** [ Chromium URLs ] ***** No malicious Chromium URLs found. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries found. ***** [ Firefox URLs ] ***** No malicious Firefox URLs found. ***** [ Preinstalled Software ] ***** Preinstalled.HPAudioSwitch Folder C:\Program Files (x86)\HP\HPAUDIOSWITCH Preinstalled.HPAudioSwitch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\ Preinstalled.HPAudioSwitch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPAudioSwitch Preinstalled.HPAudioSwitch Task C:\Windows\System32\Tasks\HPAUDIOSWITCH Preinstalled.HPJumpStartApps Folder C:\Program Files (x86)\HP\HP JUMPSTART APPS Preinstalled.HPJumpStartApps Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\HP JumpStart Apps Preinstalled.HPJumpStartBridge Folder C:\Program Files (x86)\HP\HP JUMPSTART BRIDGE Preinstalled.HPJumpStartBridge Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\ Preinstalled.HPJumpStartLaunch Folder C:\Program Files (x86)\HP\HP JUMPSTART LAUNCH Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\ Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPJumpStartLaunch Preinstalled.HPJumpStartLaunch Task C:\Windows\System32\Tasks\HPJUMPSTARTLAUNCH Preinstalled.HPRegistrationService Folder C:\Program Files (x86)\HP\HP REGISTRATION SERVICE Preinstalled.HPRegistrationService Folder C:\ProgramData\HP\HP REGISTRATION SERVICE Preinstalled.HPSupportAssistant Folder C:\HP\SUPPORT Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT SOLUTIONS Preinstalled.HPSupportAssistant Folder C:\Users\jomai\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\ Preinstalled.HPSureConnect Folder C:\Program Files (x86)\HP INC\HP SURE CONNECT Preinstalled.HPSureConnect Folder C:\Program Files\HPCOMMRECOVERY Preinstalled.HPSureConnect Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\ Preinstalled.HPTouchpointAnalyticsClient Folder C:\ProgramData\HP\HP TOUCHPOINT ANALYTICS CLIENT Preinstalled.HPTouchpointAnalyticsClient Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\ Preinstalled.WildTangentGamesBundle Folder C:\Program Files (x86)\WILDTANGENT GAMES Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangent wildgames Master Uninstall Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGameProvider-hp-freegames Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGameProvider-hp-genres Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangentGameProvider-hp-main ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ########## -
Piyush55 replied to Piyush55's topic in Kaspersky Total SecurityHello, Thankyou for quick reply. I tried the trial version of tdsskiller .I don't have purchased product currently. -
I remember a K. developer commented in the community that will back... anyway I never run full scans, I would dare to say that they are not necessary… I ran scheduled (everyday) Quick Scans, with some system folders added to the scope (where malware usually attack the system → C:\ProgramData\ C:\Users\), that would be more than enough… all the not scanned folders in the device are covered by FileAV resident protection in case You access to them, so I consider a waste of time and resources to run a full scan… Added: a small tweak to change in Full Scan settings: -
EYES CUBE replied to EYES CUBE's topic in Kaspersky Total SecurityHi There, Just a quick query: my Kaspersky Applock locks all the apps EXCEPT for google pay. I tried restarting the phone. No luck. Please help. -
Luminous replied to Luminous's topic in Kaspersky Password ManagerAs title says. KPM does not launch at all on Microsoft Edge 44.18362.449.0 -
Hello @GnosticSpirit, Well done👏 You were too quick for us, as we were replying you were “getting the job done” Thanks for your well written, humorous essay, it made us 😄 Thank you🙏 Flood🐳+🐋
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Kupo replied to Kupo's topic in Kaspersky Security CloudThanks for the clear explanation. What should anyone using the free version do when they receive such notifications? Since it’s not exactly false. I did a quick online search with my login id and found no obvious impersonation or malicious use yet. Let me know if I should ask somewhere else. (would be nice if you can point out one or two useful links). -
Hello @Chuc.Cao, Thank you for your quick response & information👌 We’ve tested based on your 12yr old child profile; we cannot replicate the issue. The 12yr old default KSK profile is shown in the images 1 - 4, with an additional Youtube Allow exclusion, image 5 is what the child sees, image 6 - result: Youtube, image 7, delete profile confirmation screen - referred to further on: ❔ Has Youtube ever worked? ❔ How long has KSK been installed? ❔ Is KSK subscription or free version? Please do the following: Confirm KSK Computer requirements ? Remove KSK - follow the documentation carefully In your MyKaspersky account, delete both children’s profiles - image 7 above Reboot, shutdown computer using Shutdown, not Restart, power computer on, login Download & install a new KSK installer - follow the documentation carefully Configure KSK - follow the documentation carefully Retest Youtube access? Please let us know the outcome? Thank you🙏 Flood🐳🐋
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Hello @Chuc.Cao, Thank you for your quick response, information & image👌 How old is your child please? Please post back? Thank you🙏 Flood🐳🐋
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Hello @Ignatius_Reilly, Re “what tells Kaspersky that the PC is “in use”? mouse or keyboard inputs, simply being logged in?”, none of those are logged by KSK Device use time, however, to assist, we do need to see the data please. Please upload the Summary Report to any cloud service & post the link please? Thank you🙏 Flood🐳
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Ignatius_Reilly replied to Ignatius_Reilly's topic in Kaspersky Safe KidsGenerally speaking what tells Kaspersky that the PC is “in use”? mouse or keyboard inputs, simply being logged in, or something else? Thanks -
DrMeysam replied to DrMeysam's topic in Kaspersky Total SecurityI'm a gamer. Ubisoft has developed “BattlEye” software to counter cheaters and hackers in its games.”BattlEye” recognizes part of Kaspersky Total Security software(klhkum.dll) as cheat software and does not allow games to run. Please make any necessary corrections or help with troubleshooting. 12:24:37: Starting BattlEye Service... 12:24:41: Launching game... 12:24:52: Note: File blocks can be ignored if they don't cause problems with the game. 12:24:52: [INFO] Blocked loading of file: "C:\Windows\System32\klhkum.dll". 12:24:52: [INFO] Blocked loading of file: "C:\Windows\System32\klhkum.dll". 12:24:52: Failed to launch game. -
grsslc replied to grsslc's topic in Kaspersky VPNThanks for the quick answer. I found the window… although the screen looks different in the new version. I’ve added the exclusion… but it does not work. If Secure Connection is on, it seems to apply also to the site included in the list. I just tried now.. Does it automatically included all subfolders of the listed site? I also wonder if this function works inversely. That is, Secure Connection needs to be off, and this list will turn it on selectively. -
Chathura replied to Chathura's topic in Kaspersky Total Security@Flood and Flood's wife Thank you for your quick response. I will try and let you know the results -
Mine not updating, downloaded update and also created new file (i delete renamed file) and rename newest created file. This works. I use this method, but there working only blocking ads, secure keyboard input not working, kaspersky password manager extension with browser not working for now. -
Your Topic has been moved from the KPM to the KTS Section. Also can you please provide more details : Should we understand you get these repeating Pop-Ups only when you launch Firefox ? -
No. I want just the opposite of a quick upgrade. I want to delay the upgrade until I’m ready! As it happens, I’m ready now, but I was absolutely not ready when I the upgrade on my one PC happened. It happened with the reboot immediately following my upgrade of Win10 1909 to 2004. If Kaspersky developers think that’s an appropriate time to install a new version of KIS then they have no respect for their customers. We need to be able to control when upgrades happen. Hello, You can use the following methods to control whether to automatically upgrade the version. Set 0 means I don’t want to upgrade product. Set 1 means I want to upgrade product. Now You can control it. But be carefully, When you upgard OS version to the latest build, You should install the latest KIS product in order to avoid the compatibility issues from OS. Regards. -
Patrick O'Keefe replied to Patrick O'Keefe's topic in Kaspersky Internet SecurityNo. I want just the opposite of a quick upgrade. I want to delay the upgrade until I’m ready! As it happens, I’m ready now, but I was absolutely not ready when I the upgrade on my one PC happened. It happened with the reboot immediately following my upgrade of Win10 1909 to 2004. If Kaspersky developers think that’s an appropriate time to install a new version of KIS then they have no respect for their customers. We need to be able to control when upgrades happen. -
Hello, If you want to quick upgrade to 2021 build, you should change a registry key of product. The overall product push progress is pushed gradually in stages. Regards.