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Found 1785 results

  1. andrew75
    @js613, Secure Keyboard Input only works in browsers (Chromium-based Microsoft Edge, Mozilla Firefox, and Google Chrome) - https://support.kaspersky.com/KIS/21.2/en-US/70745.htm
  2. pauljac
    The only daily scan I schedule is the full Scan, how about you add the ‘Quick Scan’ option to the Business Cloud service?
  3. Guest
    Hello, I can’t launch the KVRT. It block at 35% with the Error message : “Can’t initialize dump writer”. Before, the tool works nice, no problem. I tried old version, same message. I deleted all files about KVRT (C:/KVRT_Data) but no improvement. It seems be on my computer, may be a corrupted DLL but the tool do not send any information about the error. I found nothing about my problem on any plateform (here included). Some one can help me ? Regards, Ju’
  4. Huskey_17
    This worked, Thank you all so much for the help and the quick replies. Thanks a lot?
  5. Guest
    Hi in chrome or edge, after i changed some keyboard keys functions(remap), in some cases they work properly, but in some forms, keys do their previous function, which by disabling the Kaspersky extension in browsers, works well , is there solution for this? thanks
  6. RobertNL
    Hello @RobertNL, Welcome! To test, we installed DuckDuckGo on three Androids, with different OS versions: 4.4, 7 & 10, there is no conflict, KIS installs correctly, In App Link protection works as per design. Note: DuckDuckGo is not supported by Kaspersky; if you choose to use it, it will not be monitored & or managed by the installed KIS application. Thank you🙏 Flood🐳+🐋 Thanks for your quick testing/response! 🙂 I just did another check. I have KIS up and running without issues. I install DuckDuckGo and at first start it requests to select which browser to mark as default browser. Here I select Chrome. When I open KIS and refresh it (swipe down), it shows the issue again. Once I uninstall DuckDuckGo and refresh KIS the issue is gone/solved. Same check with Firefox browser, no request to set default browser here but KIS shows issue here too. Uninstall Firefox and issue is gone. Must be some obscure setting that makes the difference on my Note10 running Android 11. For now happy that security works, if I ever manage to figure out what setting causes the issue, I'll post it here. Kind regards from the Netherlands.
  7. Flood and Flood's wife
    Flood and Flood's wife replied to AL1's topic in Kaspersky Internet Security
    Hello @AL1, Welcome! Which KIS version & patch(x) x=letter, is installed → on Windows Taskbar, rightclick the Kaspersky icon, select About? May we have a video of the “ on-screen secure keyboard ” issue? May we have a site URL to test? Please post back? Thank you🙏 Flood🐳 +🐋
  8. AL1
    This happens every time the on-screen secure keyboard is (automatically) enabled in any password field under Chrome. Letter keys will not respond anywhere (for example, words, notepad, etc.), while function keys such as <Enter> can still work normally. My current solution is to open a new Chromepage, go to the Google search engine (by clicking on a bookmark, as I can’t enter anything in the address bar), and then type something in the search field. After that, the letter keys will work normally again. Has anyone experienced it? Any solution would be greatly appreciated.
  9. Flood and Flood's wife
    Flood and Flood's wife replied to a post in a topic in Kaspersky Anti-Virus
    Hello @Corapntr, Welcome! May we know your country/location so we can check what you actually purchased? Post an image of the information that has “mislead” you please?The newegg merchant site is not a Kaspersky site. If a non-authorised merchant has mislead you, that’s outside of Kaspersky’s control. If you actually purchased Kaspersky Anti-Virus, it does not cover mobile devices → see image 1, KIS, KTS & Kaspersky Security Cloud are the products that can be installed on multiple operating systems → image 2. Kaspersky is very clear with this information KAV Hardware and software requirements Hardware and software requirements General requirements: 1500 MB free disk space on the hard drive Processor that supports the SSE2 instruction set Internet access (for the application installation and activation, for the use of Kaspersky Security Network, and for updating databases and application modules) Microsoft Windows Installer 4.5 or later Microsoft .NET Framework 4 or laterRequirements for Microsoft Windows 7 Starter (Service Pack 0 or later), Microsoft Windows 7 Home Basic (Service Pack 0 or later), Microsoft Windows 7 Home Premium (Service Pack 0 or later), Microsoft Windows 7 Professional (Service Pack 0 or later), Microsoft Windows 7 Ultimate (Service Pack 0 or later), Microsoft Windows 8 (Service Pack 0 or later), Microsoft Windows 8 Pro (Service Pack 0 or later), Microsoft Windows 8 Enterprise (Service Pack 0 or later), Microsoft Windows 8.1 (Service Pack 0 and Windows 8.1 Update), Microsoft Windows 8.1 Pro (Service Pack 0 and Windows 8.1 Update), Microsoft Windows 8.1 Enterprise (Service Pack 0 and Windows 8.1 Update), Microsoft Windows 10 Home (versions: 1507, 1511, 1607, 1703, 1709, 1803, 1809, 1903, 1909, 2004), Microsoft Windows 10 Enterprise (versions: 1507, 1511, 1607, 1703, 1709, 1803, 1809, 1903, 1909, 2004), Microsoft Windows 10 Pro (versions: 1507, 1511, 1607, 1703, 1709, 1803, 1809, 1903, 1909, 2004): Processor with a clock speed of 1 GHz or higher 1 GB free RAM (for 32-bit operating systems); 2 GB free RAM (for 64-bit operating systems)For Web Anti-Virus to work, the Base Filtering Engine service must be running in the operating system. The following browsers fully support the application: Chromium-based Microsoft Edge 77.x – 83.x; Mozilla Firefox versions 52.x – 77.x; Mozilla Firefox ESR 52.x, 60.x, 68.x; Google Chrome versions 48.x – 83.x. Yandex Browser 18.3.1 – 20.6.0 (with limitations).The following browsers support installing the Kaspersky Protection extension: Chromium-based Microsoft Edge 77.x – 83.x; Mozilla Firefox versions 52.x – 77.x; Mozilla Firefox ESR 52.x, 60.x, 68.x; Google Chrome versions 48.x – 83.x.The following browsers support On-Screen Keyboard and scanning of encrypted connections: Chromium-based Microsoft Edge 77.x – 83.x; Mozilla Firefox versions 52.x – 77.x; Mozilla Firefox ESR 52.x, 60.x, 68.x; Google Chrome 48.x – 83.x;Newer versions of browsers can be supported if the browser supports the corresponding technology. Kaspersky Anti-Virus supports Google Chrome and Mozilla Firefox in 32-bit and in 64-bit operating systems. Requirements for tablet computers: Microsoft Windows 8, Microsoft Windows 8.1, Microsoft Windows 10 Intel Celeron processor with a clock speed of 1.66 GHz or faster 1000 MB free RAMRequirements for netbooks: Intel Atom CPU 1.60 GHz or faster 1024 MB free RAM 10.1-inch display with 1024x600 screen resolution Intel GMA 950 graphics core or laterArticle ID: 43520, Last review: Jun 15, 2020 Please post back? Thank you🙏 Flood🐳 +🐋
  10. Blograft
    Hi, Kaspersky Internet security disappeared from my Win10 PC, I've tried to reinstall it in administrator mode, the files are there, but it does not launch anymore. If anyone has a solution, I'm interested… Thank you
  11. Alex
    Hi, I’ve added again a MAC to our MAC-clients group and manually installed on it latest NetAgent and KES for MAC. KSC isn’t able to reach the MAC, ping from server to MAC works fine but if I launch a task there is a wrong hostname resolution to a different IP address. MAC is remotely connected to the VPN and KSC resolve the hostname to a different IP related to the office network. I deleted and updated host’s DNS entries and ping or tracert from server or KSC custom tools are working fine but the problem remains. I can’t see MAC status and every task fails. KSC 11.0.0.11.31 patch B NetAgent 12.0.0.35 KES 11.0.1.753
  12. Flood and Flood's wife
    Hello @Oka, Thank you for your quick reply👌 There’s no Kaspersky Safe Kids (KSK) “extension” as such, there’s the Kaspersky Safe Kids application. To use the features of KSK, the application must be installed on the child’s device & on the parents device. We always suggest installing the KSK Premium Trial version & fully testing before investing. If you’re using Windows 10, it has Family Options, Parental control, we’re unable to discuss this product, apart from this little mention: Thank you🙏 Flood🐳 +🐋 Resources: Kaspersky Safe Kids overview How to set up Kaspersky Safe Kids
  13. Wesly.Zhang
    Wesly.Zhang replied to MohamedHasan's topic in Kaspersky Internet Security
    Hello, block USB ports -- How do you set keyboard and mouse in system? only using blueteech? You can use bios to block usb port in “Disable usb support” settings. Block all URL -- create a firewall rule to block all network traffic and move it to the top of the rule list. create a firewall rule to allow 3 site to pass over the firewall and move it to the top of the rule list again. Please pay attation about that you should allow DNS request to pass over the firewall. otherwise, You can not access internet any more. Please see this topic to let you know what I said. Regards.
  14. Kavuser10
    Even though we do use fully on premise management we faced the same or similar issue when deploying the KSC Network Agent v13. Pretty much all our endpoints were deactivated and the only solution was to manually activate them again with an activation code. What’s worse, it rendered all our remote management access useless so we had to mobilize the whole IT team to drive everywhere on location to do this by hand. What a huge failure on Kaspersky’s part. I totally regret not part-taking on the beta testing on the last version but their communication about beta testing is just so invisible and lousy so I completely missed it. And what’s even worse, is that their support took almost three full days to even respond to us. Something has really gone amiss with their support as it used to be very quick and pretty good before. I have also noticed that they have also mostly negated this community and rarely reply here anymore too, and instead spend their time posting memes on Facebook. Does not look good at all.
  15. Guest
    OK, thanks for the quick responses :-)
  16. Skynet
    Ok thanks, I’ll log an incident. But to be honest the problems it is causing with browsing is getting pretty annoying now, so unless they can offer a quick solution I think I might have to uninstall KIS and move to an alternative product, as it is making it very hard to use my machine reliably.
  17. Flood and Flood's wife
    Flood and Flood's wife replied to Leaf's topic in Kaspersky Internet Security
    Hello @w670808, Welcome! MR21 is still being tested, according to @Igor Kurzin, Kaspersky expect global launch of 2021 in July 2020. Thank you🙏 Flood🐳
  18. Psiu47
    After couple days struggling as usual to convice the suport in my region to understand this issue have been clearly identified in my experience as unknown conflict due to Kaspersky Internet Security 21.3.10.391(a) being released too soon after Kaspersky Internet Security 21.2.16.590(c) showed problematic behaviors as such I have listed on my other discussion. On the 8th conversation they were very much unreasonable to tell me to uninstall and install back KIS. Anyway I’ve been there, done everything I know mostly common that could be done and background scan like rootkit scan still act weird. Like yesterday the verification scan didn’t start at all even I did wait untill 23:43 when a day before the scan was finished at 22:12. But today when I turned on the computer at 19:01 and waited 30 minutes after, the rootkit scan start regularly. And the most surprisily thing is that the scan timelapse took less than 10 minutes like used to be to a count of 1.7k-1.8k files and since Kaspersky Internet Security 21.3.10.391(a) have been released I noticed rootkit scan have been taking aprox. +18-20 minutes to do the procedure. It has been slower and to compare with another machine I have home with basic protection of Kaspersky antivirus program. The background scan time lapse have been as well taking 20 minutes to do what used to be a quick scan that would take 8-11 minutes. So could someone be kind to lead a stronger direction to inform about this problem and let the company know about this annoying problem?
  19. Flood and Flood's wife
    Hello @mwashz, Welcome again! Hitmanpro.Alert is on the list of applications incompatible with Kaspersky Security Cloud 20 provided by Kaspersky experts, what “proof” are you seeking? There’s no exact eta for 2021, however, according to @Igor Kurzin Kaspersky expect global launch of 2021 in July 2020. Regarding the automatic update, there’s been some changes, apparently the application will update automatically. Thank you🙏 Flood🐳
  20. Guest
    Hi, We’ve been using KSC (now ver. 13) for some time and would like to use it to deploy Windows 10 PCs Now before going any further, I read a document from Kaspersky (Quick Start Guide https://media.kaspersky.com/en/business-security/eval/KasperskyLabQuickStartGuide-SystemsImagingGuide.pdf) The initial question I’m asking myself, as we use standard PCs with OEM Windows 10 Pro on it (so all have their own license), if we create a standard image and sysprep it, can we deploy it without giving a W10 Lic. key so that it uses the key from the PC ? When we install a clean Windows on an older PC it takes its key, so wondering if a deployed image would do the same (didn’t find any hint on that) Sorry if that question might seem simple, but the licensing thing seems a bit tricky to me Thanks for any tip on that
  21. Flood and Flood's wife
    Flood and Flood's wife replied to Saitama Sensei's topic in Kaspersky Safe Kids
    Hello @Saitama Sensei, You’re most welcome🙂 ! Thank you for posting back and the information👌 This is the information you’ve given us: “i launch portable Microsoft Edge chromium (fresh, no options changed, no extensions) and internet is completely blocked on that browser” “i blocked a website and then it showed (in Edge) that page is blocked and i received a notification about blocked site.” “every other site i tried (10 of them) were blocked” “i remove that site there are no notifications and no connection to that website” 🅰 This is what we need: For 1. above - show us an image of the full browser when this happens & what outcome do you expect? For 2. above - show us an image of the full browser when this happens & what outcome do you expect? For 3. above - show us an image of the full browser when this happens & what outcome do you expect? For 4. above - show us an image of the full browser when this happens & what outcome do you expect? 🅱 Requirements: No beta, dev, portable versions of anything are supported. The same applies for any system that is not updated. Download the KSK 30 days Summary report, attach📎 to your reply please? Run a GSI & Windows Logs & post back please? Thank you🙏 Flood🐳 ​​
  22. Guest
    Guest replied to Flood and Flood's wife's topic in Kaspersky Internet Security
    Kaspersky Internet Security 20.0.14.1085(k) is causing a long delay between login and a responsive desktop. The delay is currently 3+ minutes. Currently using Windows 10 Pro v2004. The delay problem was also present in the previous version of Windows (v1909?). Some background Win10 v2004 was clean installed. The initial time delay from login to a responsive desktop was just a few seconds. With each cold boot, the delay increases by a few seconds. The delay is currently 3m 23s. Other The time from cold boot to login is consistently a few seconds. Windows| Power Options| System settings| Fast startup is disabled. How I know Kaspersky is causing the problem The delay is reduced to 8s when these three are disabled: Kaspersky| Settings| General| Autorun| Launch Kaspersky Internet Security at computer startup Msconfig| Services| Service| Kaspersky Anti-Virus Service 20.0 Msconfig| Services| Service| Kaspersky Secure Connection Service 4.0 What Kaspersky setting can I change to suppress the delay? How to get Kaspersky settings in readable English, so I can post it to this forum?
  23. Saitama Sensei
    Saitama Sensei replied to Saitama Sensei's topic in Kaspersky Safe Kids
    for troubleshooting i disable every single control and option in safe kids except Web activity monitoring but i allow there every single category then i launch portable Microsoft Edge chromium (fresh, no options changed, no extensions) and internet is completely blocked on that browser. if i disable web activity internet is back... i tried 2 kaspersky accounts and its same on both. then i tried same on virtual windows and everything is perfect there what can be wrong with my windows? i suspect something should be wrong in windows internet settings since portable versions uses those settings so i tried to reset this settings but is till doesnot work p.s. i know russian if you prefer to respond on that language
  24. Xeevis
    Hello, I have rather curious compatibility problem. When I launch Epic Games Launcher with Web Anti-Virus turned on, EGL won’t login, it will stay “offline” and will corrupt cache too, because then even if I do disable the Web Anti-Virus it still won’t login. I have to turn it off and delete %LocalAppData%\EpicGamesLauncher\Saved\webcache. Then it works fine. I’ve tried setting the Web Anti-Virus to low, tried disabling all checkboxes for it, but neither ha ve helped. I’ve even tried reinstalling Windows and ended up with same results. In EGL log all I can see different are these 4 lines. LogWebView: Failed to query Graphql %s LogWebView: Error: Network Error LogWebView: Failed to fetch latest timestamp LogWebView: Error: Network Error
  25. Bardic
    This happens on any browsers (Chrome, Firefox, Edge), if you have the Kaspersky Password Manager enabled (even if you didn’t authenticate yet), it will be impossible to navigate any website related to the Unreal Engine or Epic, eg.: https://www.unrealengine.com https://forums.unrealengine.com/ because the scrollbar will disappear and you will be unable to scroll using the mouse wheel or the keyboard. If you completely disabled KPM on a browser then you will be able to navigate those websites as expected.

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