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Found 1785 results

  1. Wesly.Zhang
    Hello, Could you check whether there is a another third-part keyboard driver in your OS? Please let’s know the following place just like me or not? What is it if there is more drivers than me? Regards.
  2. Wesly.Zhang
    Wesly.Zhang replied to locopoco83's topic in Kaspersky Total Security
    Hello, Please check the system services “DNS Client” is started and enabled? Press Win + R keyboard buttom and type services.msc to go to system servies manager. Regards.
  3. Flood and Flood's wife
    Flood and Flood's wife replied to telmovmx's topic in Kaspersky Safe Kids
    Hello @telmovmx, Thank you for posting back & the information! Unfortunately apart from the what’s documented, Kaspersky don’t have a solution to stop Quick Settings options being changed. We’ve raised this previously, with the KSK developers/experts, their advice is: quote “Unfortunately, our developers have very limited remedies here, because it is OS`s interface.” end quote Thank you🙏 Flood🐳+🐋
  4. harlan4096
    In Kaspersky, the 1st scan will always take longer, but not the successive ones… I never run Full Scans in my drives, personally think it's a waste of time and resources, so I only run Quick Scans (adding some custom system folders, where malware usually attacks). A small trick for Full Scan settings in Kaspersky:
  5. WLee
    A few days ago all keyboard input became blocked and mouse input does not work with Kaspersky enabled. Issue happens a few minutes after enabling Kaspersky. Have used Kaspersky for a number of years without issue, so thinking it must be in a recent update. Have tried a number of things but am unable to solve the issue. I now must use my computer unprotected , Has anyone found a workaround? Thanks
  6. Guest
    Hello @ronsey85! Reset product settings Try to launch Photoshop 2021If the issue perists - create a request to Tech Support
  7. mammaht
    Thank you very much for your quick answer, truly appreciated. I think such important piece of information should be clearly displayed in the purchase page to alert customers, the purchase page just showing windows logo. I am happy with my current operating system and not willing to change it so now I will have to look for another service provider that supports windows 7.
  8. Wesly.Zhang
    Wesly.Zhang replied to a post in a topic in Kaspersky Internet Security
    Hello, I know this situation. I don’t know who remove the infected jpeg file, website administrator or a bad guy or a security solution. If it is a bad guy who temporarily offline a malicious object, wait for the security product to remove the alarm of banning the URL, and then re-launch the malicious object, the security product will ban the related URL again. This is also a problem. What can now ask KL is if the malicious object no longer exists, can the behavior of banning the URL be resolved ? I will ask our KL chinese virus analyst. If there is any news, I will reply here. Regards.
  9. bibinou
    I just did. I found this : hexacorn,com/d/DeXRAY,pl But absolutely no idea how to use perl and launch it.
  10. Jinu Mohanan
    I am using KTS 2021 and there is option for weekly full scan and monthly full scan, why Kaspersky is not giving an option for full scan once in 15 days. Now I scheduled the scan as follows, Quick scan - Daily Full scan - weekly I am not installing anything new for long time, only win10 updates is installing but the KTS taking 10 hours to complete full scan which is affecting my workspeed too.
  11. Flood and Flood's wife
    Hello @Buzz, You’re most welcome☺ ! We only did a quick Google search for similar questions, we flagged Reddit to be read later (when we have time), hoping it may have been illuminating… So sorry it’s of no help, but, you’ve saved us plowing thru the 20+ comments😅 , so thanks for that! As soon as we have information we will update! Cheers, Flood🐳 +🐋
  12. Guest
    According to the info in the bug - the issue at this step at MS side. So the case is related to OS. As I understand when there will be news from MS - the fix should be included in the nearest patch for the product. Workaround is known: launch Task Manager (Ctrl+Alt+Del) - start explorer manually.
  13. tcwe
    Hola, Harlan Aquí con pena, pero decidí mejor intentar volver a postear mi comentario de ayer, porque no se posteó, quizá porque lo edité o porque incluía un link a imgur. Bueno, aquí va: Muchísimas gracias, Harlan! Corrí el ADWCleaner con su configuración de fábrica. ¿Está bien así o le cambio algo y lo corro otra vez? Aquí están los resultados que me dio: # ------------------------------- # Malwarebytes AdwCleaner 8.0.8.0 # ------------------------------- # Build: 10-08-2020 # Database: 2020-09-29.1 (Local) # Support: https://www.malwarebytes.com/support# # ------------------------------- # Mode: Scan # ------------------------------- # Start: 11-09-2020 # Duration: 00:00:35 # OS: Windows 10 Home Single Language # Scanned: 31837 # Detected: 49 ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** No malicious folders found. ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** No malicious tasks found. ***** [ Registry ] ***** No malicious registry entries found. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries found. ***** [ Chromium URLs ] ***** No malicious Chromium URLs found. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries found. ***** [ Firefox URLs ] ***** No malicious Firefox URLs found. ***** [ Hosts File Entries ] ***** No malicious hosts file entries found. ***** [ Preinstalled Software ] ***** Preinstalled.CyberLinkLabelPrint Folder C:\Program Files (x86)\CYBERLINK\LABELPRINT Preinstalled.CyberLinkLabelPrint Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243} Preinstalled.CyberLinkLabelPrint Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{C59C179C-668D-49A9-B6EA-0121CCFC1243} Preinstalled.CyberLinkShellExtension Registry HKLM\Software\Classes\CLSID\{3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2} Preinstalled.HPAudioSwitch Folder C:\Program Files (x86)\HP\HPAUDIOSWITCH Preinstalled.HPAudioSwitch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{755290EF-5781-4906-8B26-C15AFC5C5ADA} Preinstalled.HPAudioSwitch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPAudioSwitch Preinstalled.HPAudioSwitch Task C:\Windows\System32\Tasks\HPAUDIOSWITCH Preinstalled.HPCoolSense Folder C:\Program Files (x86)\HP\HP COOLSENSE Preinstalled.HPCoolSense Folder C:\Users\macomp\AppData\Local\HP\HP COOLSENSE Preinstalled.HPCoolSense Folder C:\Windows\System32\Tasks\HP\HP COOLSENSE Preinstalled.HPCoolSense Registry HKLM\Software\Classes\CLSID\{224695A4-BD5E-4C38-B354-A4C828E61BF7} Preinstalled.HPJumpStartBridge Folder C:\Program Files (x86)\HP\HP JUMPSTART BRIDGE Preinstalled.HPJumpStartLaunch Folder C:\Program Files (x86)\HP\HP JUMPSTART LAUNCH Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{37B3A78E-433C-4BAA-AB5C-31CB1F2CF1B5} Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPJumpStartLaunch Preinstalled.HPJumpStartLaunch Task C:\Windows\System32\Tasks\HPJUMPSTARTLAUNCH Preinstalled.HPRegistrationService Folder C:\Program Files (x86)\HP\HP REGISTRATION SERVICE Preinstalled.HPRegistrationService Folder C:\ProgramData\HP\HP REGISTRATION SERVICE Preinstalled.HPSupportAssistant Folder C:\HP\SUPPORT Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP CUSTOMER FEEDBACK Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT SOLUTIONS Preinstalled.HPSupportAssistant Folder C:\ProgramData\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Folder C:\Users\macomp\AppData\Local\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Folder C:\Users\macomp\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Folder C:\Windows\System32\config\systemprofile\AppData\Local\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Registry HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKLM\Software\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{4AAC4B07-77EF-4BCF-88DC-D24E4DE683E8} Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{B7053964-E2C7-4BA9-84DE-D3A98B5FBA24} Preinstalled.HPSureConnect Folder C:\Program Files\HPCOMMRECOVERY Preinstalled.HPSureConnect Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{6468C4A5-E47E-405F-B675-A70A70983EA6} Preinstalled.LenovoPower2Go Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|CLMLServer_For_P2G8 Preinstalled.LenovoPower2Go Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|CLVirtualDrive Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|CLMLServer_For_P2G8 Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|CLVirtualDrive Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2} Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2} Preinstalled.WildTangentGamesBundle Folder C:\Program Files (x86)\WILDGAMES Preinstalled.WildTangentGamesBundle Folder C:\Program Files (x86)\WILDTANGENT GAMES Preinstalled.WildTangentGamesBundle Folder C:\Program Files (x86)\WILDTANGENT GAMES\SHORTCUTPROVIDER Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangent wildgames Master Uninstall Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{80831F60-19D7-43B3-A60C-5CAF8C478DF6} Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{A39303AB-4898-4F12-BAA0-0B8630F86DB4} ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ########## Por cierto, el programa este lo puedo dejar ahí en mi computadora sin problema que interfiera con nada, ¿verdad? No vi que apareciera en Programs & Features. Saludos
  14. tcwe
    Gracias, Harlan! Dejé el ADWCleaner con la configuración de fábrica: https://imgur.com/85riZ5j ¿Está bueno así o le cambio algo y lo corro de nuevo? Luego, ¿dejo el ADWCleaner instalado o lo borro? (No me vaya a interferir con el KIS) Aquí lo que me dijo: # ------------------------------- # Malwarebytes AdwCleaner 8.0.8.0 # ------------------------------- # Build: 10-08-2020 # Database: 2020-09-29.1 (Local) # Support: https://www.malwarebytes.com/support# # ------------------------------- # Mode: Scan # ------------------------------- # Start: 11-09-2020 # Duration: 00:00:35 # OS: Windows 10 Home Single Language # Scanned: 31837 # Detected: 49 ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** No malicious folders found. ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** No malicious tasks found. ***** [ Registry ] ***** No malicious registry entries found. ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries found. ***** [ Chromium URLs ] ***** No malicious Chromium URLs found. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries found. ***** [ Firefox URLs ] ***** No malicious Firefox URLs found. ***** [ Hosts File Entries ] ***** No malicious hosts file entries found. ***** [ Preinstalled Software ] ***** Preinstalled.CyberLinkLabelPrint Folder C:\Program Files (x86)\CYBERLINK\LABELPRINT Preinstalled.CyberLinkLabelPrint Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{C59C179C-668D-49A9-B6EA-0121CCFC1243} Preinstalled.CyberLinkLabelPrint Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{C59C179C-668D-49A9-B6EA-0121CCFC1243} Preinstalled.CyberLinkShellExtension Registry HKLM\Software\Classes\CLSID\{3E2A0A32-6E14-4BAD-AA87-BBB6A75EBFF2} Preinstalled.HPAudioSwitch Folder C:\Program Files (x86)\HP\HPAUDIOSWITCH Preinstalled.HPAudioSwitch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{755290EF-5781-4906-8B26-C15AFC5C5ADA} Preinstalled.HPAudioSwitch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPAudioSwitch Preinstalled.HPAudioSwitch Task C:\Windows\System32\Tasks\HPAUDIOSWITCH Preinstalled.HPCoolSense Folder C:\Program Files (x86)\HP\HP COOLSENSE Preinstalled.HPCoolSense Folder C:\Users\macomp\AppData\Local\HP\HP COOLSENSE Preinstalled.HPCoolSense Folder C:\Windows\System32\Tasks\HP\HP COOLSENSE Preinstalled.HPCoolSense Registry HKLM\Software\Classes\CLSID\{224695A4-BD5E-4C38-B354-A4C828E61BF7} Preinstalled.HPJumpStartBridge Folder C:\Program Files (x86)\HP\HP JUMPSTART BRIDGE Preinstalled.HPJumpStartLaunch Folder C:\Program Files (x86)\HP\HP JUMPSTART LAUNCH Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tasks\{37B3A78E-433C-4BAA-AB5C-31CB1F2CF1B5} Preinstalled.HPJumpStartLaunch Registry HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\HPJumpStartLaunch Preinstalled.HPJumpStartLaunch Task C:\Windows\System32\Tasks\HPJUMPSTARTLAUNCH Preinstalled.HPRegistrationService Folder C:\Program Files (x86)\HP\HP REGISTRATION SERVICE Preinstalled.HPRegistrationService Folder C:\ProgramData\HP\HP REGISTRATION SERVICE Preinstalled.HPSupportAssistant Folder C:\HP\SUPPORT Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP CUSTOMER FEEDBACK Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Folder C:\Program Files (x86)\HEWLETT-PACKARD\HP SUPPORT SOLUTIONS Preinstalled.HPSupportAssistant Folder C:\ProgramData\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Folder C:\Users\macomp\AppData\Local\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Folder C:\Users\macomp\AppData\Roaming\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Folder C:\Windows\System32\config\systemprofile\AppData\Local\HEWLETT-PACKARD\HP SUPPORT FRAMEWORK Preinstalled.HPSupportAssistant Registry HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKLM\Software\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Classes\CLSID\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E76FD755-C1BA-4DCB-9F13-99BD91223ADE} Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{4AAC4B07-77EF-4BCF-88DC-D24E4DE683E8} Preinstalled.HPSupportAssistant Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{B7053964-E2C7-4BA9-84DE-D3A98B5FBA24} Preinstalled.HPSureConnect Folder C:\Program Files\HPCOMMRECOVERY Preinstalled.HPSureConnect Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{6468C4A5-E47E-405F-B675-A70A70983EA6} Preinstalled.LenovoPower2Go Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|CLMLServer_For_P2G8 Preinstalled.LenovoPower2Go Registry HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\StartupApproved\Run32|CLVirtualDrive Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|CLMLServer_For_P2G8 Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Run|CLVirtualDrive Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\InstallShield_{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2} Preinstalled.LenovoPower2Go Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2} Preinstalled.WildTangentGamesBundle Folder C:\Program Files (x86)\WILDGAMES Preinstalled.WildTangentGamesBundle Folder C:\Program Files (x86)\WILDTANGENT GAMES Preinstalled.WildTangentGamesBundle Folder C:\Program Files (x86)\WILDTANGENT GAMES\SHORTCUTPROVIDER Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\WildTangent wildgames Master Uninstall Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{80831F60-19D7-43B3-A60C-5CAF8C478DF6} Preinstalled.WildTangentGamesBundle Registry HKLM\Software\Wow6432Node\\Microsoft\Windows\CurrentVersion\Uninstall\{A39303AB-4898-4F12-BAA0-0B8630F86DB4} ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S00].txt ##########
  15. voorhees_13
    Other than it not starting at startup, it still works properly with scanning and protection. How long should it usually take on OS startup for KTS to launch automatically?
  16. Flood and Flood's wife
    Flood and Flood's wife replied to Flood and Flood's wife's topic in Kaspersky Internet Security
    Hello @andrew75, Thanks for taking the time to reply👌 1 Ok, Idle scan = Background scan, why Kaspersky has decided to have 2 names for the same scan is 🙄Idle Scan settings If Idle Scan is enabled, Kaspersky Internet Security will perform the scan tasks (for system memory, the system partition, and startup objects) and update task while the computer is locked or the screen saver is on. Not happening, Background scan is running when none of the criteria are met. If Idle Scan. Background scan that is executed when the computer remains idle for five or more minutes, is true, we understand that to be a Background scan, may run many times in any 24 hour period - if that’s correct, (ioo) it’s poor design. 2 Everyone is entitled to an opinion, we disagree; we’d like to use the Background scan, when the computers are not in use, with no options to set a timetable, (ioo) it makes the feature useless. We simply cannot have a scan running with such heavy overheads while the computers are in use. 3 (ioo), totally unacceptable from Kaspersky; has ramifications. 4 Both documents: Idle Scan / Background scan:Executed when the computer remains idle for five or more minutes. If the computer remains idle for five or more minutes (after the screen saver is started). After the anti-virus databases are updated. Thirty minutes after Kaspersky Internet Security launch. Every six hours.Assuming 1 & 2 are the same, we maintain, not having any control over a resource heavy scan, beyond enable/disable, is unacceptable. Perform Idle Scan Were any 21.2 quality control evaluations done? Thank you🙏 Flood🐳 +🐋
  17. andrew75
    @Flood and Flood's wife, Judging by the documentation, this is a separate type of check, which also includes searching for rootkits - https://support.kaspersky.com/KIS/21.2/en-US/199672.htm Apparently it is believed that this check does not require configuration. It can only be desabled. And that makes sense in my opinion. There have always been problems with the documentation ) The documentation at my link describes four conditions for triggering a background scan. Not just a screen saver launch.
  18. Flood and Flood's wife
    Hello @razorfancy, Kaspersky protection extension , in KSCF, offers Onscreen virtual keyboard only. Follow this process: Exit all browsers. Reset KSCF to default. Change Do not scan encrypted connections to enabled. Reports & quarantine → clear, take a screen-print & post back? Shutdown PC using Shutdown, not Restart, power on, login. Make sure KSCF is active. Run the wicar tests & video the result, post back? Go to KSCF Reports:[a] Save the Web Anti-Virus Report, attach to your reply? Save the System audit Report, attach to your reply? Thank you🙏 Flood🐳 +🐋
  19. Guest
    Hello @razorfancy, Welcome! KSC Free, Kaspersky protection extension, provides Kaspersky Onscreen Virtual keyboard only, all other aspects are managed by KSC Free application. If KSC Free, Do not scan encrypted connections is activated, KSC Free does not verify the security of SSL connections. If Do not scan encrypted connections is activated, the “test” conditions are not valid. Kaspersky Security Cloud package comparison shows the KSC Free features available. Thank you🙏 Flood🐳 +🐋 So if it was the paid version of Kaspersky Security Cloud the Browser extension would have blocked the https sites even if the HTTPS traffic scan was off is that what you are telling me?
  20. Flood and Flood's wife
    Hello @razorfancy, Welcome! KSC Free, Kaspersky protection extension, provides Kaspersky Onscreen Virtual keyboard only, all other aspects are managed by KSC Free application. If KSC Free, Do not scan encrypted connections is activated, KSC Free does not verify the security of SSL connections. If Do not scan encrypted connections is activated, the “test” conditions are not valid. Kaspersky Security Cloud package comparison shows the KSC Free features available.Thank you🙏 Flood🐳 +🐋
  21. dry90
    Hello Berny, thanks for your reply. Yes I did 2x quick scans and a complete full scan, nothing was found, it reports clean. I am mostly worried about those trojans found: HEUR/AGEN.1139679 (C:\WINDOWS\SYSTEM32\WINLOGUI.EXE) Trojan.Multi.GenAutorunReg.a (System Memory) HEUR:Backdoor.Win64.Agent.gen (C:\Windows\System32\StartupCheckLibrary.dll)What are those related to? how it could get in my system without kaspersky warning, causing all these issues?
  22. Flood and Flood's wife
    Flood and Flood's wife replied to GlassofSunshine's topic in Kaspersky Total Security
    Hello @GlassofSunshine, Thank you for posting back & the extra information👌 You have nothing to apologise for, we understand how difficult these issues can be, no-one is expected to “know” this stuff or “know” everything, none of us were born knowing this stuff & that’s why the Community are here, why there’s the Technical Support Team & the Technical expert team. For the Reports issue, don’t worry about Quick & Root scans, the info won’t be there, look in: Web Anti-Virus Private browsing Anti-banner IF any of those Reports have events that match the “Webpage and Radio Buttons turn grey”, save (number 4 in our image) the Report as a text file, for example Web-Anti-Virus.txt, attach the Report to your reply please by selecting the paperclip📎 icon ❓ & post several URLs (not sites that require us to use a credit card to sign up to), we’ll test the issue? Please let us know? Thank you🙏 Flood🐳 +🐋
  23. GlassofSunshine
    GlassofSunshine replied to GlassofSunshine's topic in Kaspersky Total Security
    Oh my goodness, all good questions yet based on what bomguard did, I didn’t see any of that being done when I allowed them to share my computer. The technicians in the initial chat via KTS did not suggest that, nor in their email responses. I have tried to access the KTS Report page and I can see the dates of “Quick” and “Root” Scans” but when I click to the i button there is a bottom window, but I am unable to see it. I have tried to shrink the image to get the details that you need and it just won’t let me. Perhaps, to save time I should do as you suggested and have the experts at head office take a look at it. I wish I was more tech savvy but I am not able to understand where to look for these things and what they mean. So sorry.
  24. hanisa
    I am using WSL2 on Win 10. Whenever there is a system reboot, WSL2’s virtual network adapter disappears from network center in control panel. It’ll appear again and connect to a network when WSL2 is launched. KIS doesn’t remember when an adapter functions like this. There is also no way to add/match this adapter to exclusion. I have to select ‘it’s a trusted network’ whenever i reboot and use WSL2. Would be nice if: I can make KIS know this adapter only spawns after i launch WSL2 after reboot. or, i can turn off “confirm my action for next 30 minutes” altogether or, there is exclusion rule to configure in KIS
  25. suncrest21
    Thanks for your quick reply. I’m running KPM V9.0.2.16299 (Premium version) on Windows 10 V21H1 (Build 19043.1110). When I first started using KPM a few days ago I was presented the create-or-merge dialog box every time I added an entry, but for some reason I don’t now, regardless of url. Haven’t found a url where I get the choice anymore. I played with auth scope some, but it doesn’t seem to affect it. Attached are two screenshots; one before adding a second entry, one showing the entries already merged. The create-or-merge dialog box never shows now. One other thing. When I first started entering websites and create-or-merge was being presented, the cards with multiple entries had an icon to the right of ‘Delete’ on the Menu. I can’t remember what the text was now, as none of my cards has that icon now.

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