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Found 1785 results

  1. niklen
    using Security cloud free, OS: win10 64bit i keep seeing these Event: Object not processed errors in file scan for same data0000 file across 3 different files - is it a malware? quick and full scans flag no issues, i checked these exe files on virustotal and they came back clean:
  2. Anton Mefodys
    Hello all, Does it help to restart browser? Does it help to temporary disable Secure Keyboard Input option in product (Settings - Additional )?
  3. Guest
    I’ve used Malwarebytes scanner but not its real-time protection. It certainly is highly regarded but I’ve yet to be convinced that Malwarebytes’ talk of using it with other AVs is little more than a sales line. Malwarebytes can control how its software behaves, but they have no control over how the other AV might respond. I’ve not used Malwarebytes Browser Guard but was aware of it and that it would likely follow the URL detection of Malwarebytes premium, also see *. Two things have impressed me with Kaspersky, firstly its behavioral detection, ransomware, etc and its malware database are second to none. But the fact we’re having this chat in a forum where Kaspersky answers questions without fear or favor isn’t as common as one might imagine. If you’re using KSC Free, the browser extension purely gives you an on-screen keyboard. All browser protection comes from the central AV. The extension provides more features in the premium versions, but again malware, phishing protection, etc comes solely from the central AV. *For the highest level of protection from Kaspersky, both malware and browser protection, in exchange for providing greater usage data (anonymous), keep or enable KSN. KSN allows Kaspersky to instantly analyze websites and files in the cloud ahead of local signature updates. You really shouldn’t need a separate browser extension on top of KSC, especially with KSN, but at worst you’d lose nothing by using Malwarebytes Browser Guard. uBlock Origin, is an excellent addition (enable AdGuard annoyances and AdGuard base filters and leave all other filter settings at their defaults). HTTPS Everywhere upgrades non-secure HTTP sites to HTTPS or warns you if that’s not possible. If not done already, back up all your files and pictures to two cloud accounts and one external hard drive and then if the worst happens you can restore everything from one of those backups. If you treat a backup routine as your first line of defense not your last, it’ll be far easier to start afresh.
  4. Guest
    Few days before it working properly...but it is not working...on screen keyboard feature also not working….
  5. Kumar_K
    Hi @MilanBortel Thanks for the quick response. Just to make sure that I understand the process correctly, you mean the new KSC server must have the SSL certificate and master keys for FDE and FLE of the old server (through backup restoration) before I can test the encryption key export and re-import procedure?
  6. Guest
    Thanks for the quick reply I hope you'll excuse me that I literally don't have time to text support as I thought posting the problem here would do the trick. I quickly checked the conditions for creating a topic and what I am missing is the version of the operating system and the version of Kaspersky so this is it Version of your operating system : Microsoft Windows 10 x64 Build 19044 Name and version number of the Kaspersky application: Kaspersky Internet Security 21.3.10.391(g)
  7. eeevaughn
    eeevaughn replied to eeevaughn's topic in Kaspersky Security Cloud
    Sorry for the delay. The computer with the problem is my wife’s and she needed to use it. However, she told me of other issues she was having. As it turns out, somehow Microsoft was not signing in correctly although it recognized her as an administrator, but all functions from opening new word processing files to running scans etc. must have been recognized as a user, not an administrator and without the proper Microsoft log in they would not function. I went at that problem and things now work - including the quick scan I was trying to do yesterday. all is well that ends well! Thanks for the excellent help yesterday. I appreciate it greatly.
  8. dikaj
    Thanks for your quick response. Yes, I’ve been using it for almost 6 months without any problems. TeamViewer works fine and Windows MSTC works without any issues.
  9. Jenifgrr
    Jenifgrr replied to Jenifgrr's topic in Kaspersky Internet Security
    For about a week now, when ever I try to use Safe Money, I receive a message that the browser has failed to launch. I have changed the default browser and I get the same message with each browser. I have tried Firefox, Chrome and Edge. None of them will open. All of the browsers and Kapersky are running the most recent versions. I am running Windows10 home and version 21.2.16.59 (b) of Kapersky Internet Security. Any ideas? Thank you!
  10. eeevaughn
    eeevaughn replied to eeevaughn's topic in Kaspersky Security Cloud
    Sorry for the delay, but the computer won’t run the command as the disk is in use by another process. I am wondering if this is due to Kaspersky as if I open the program both Quick Scan and Full scan show that they are working (at the 1% of disc level).
  11. eeevaughn
    eeevaughn replied to eeevaughn's topic in Kaspersky Security Cloud
    Thanks for the reply. iSwift wasn’t checked in the Quick Scan and both were checked in the Full Scan. Unfortunately, I am still getting the same 1% etc. message.
  12. eeevaughn
    eeevaughn replied to eeevaughn's topic in Kaspersky Security Cloud
    I am running Win 8.1 and attempted a full virus scan on my computer. After 14 hours (over night) it still says it has scanned 1% and is calculating the remaining time. This computer usually scans very quickly. I also tried a quick scan with no luck there either, as I received the same message about 1 % etc. Any suggestions on how to proceed would be appreciated.
  13. loanmaker
    I ran a quick scan and saw that “1 object disinfected” however, when I clicked on that it opened a quarantined window that was empty. I am trying to figure out what the object was that was disinfected and where did it originate.
  14. JithuP12
    I’m having a completely different issue. Most of the webpages crashes while using Kaspersky… I tested with other AV But Kaspersky only hangs more.. Mostly YouTube have issues.. and sometimes my keyboard stops (maybe CPU usage..)????????????????
  15. Vimaro
    Dear user, Thanks for your reply. Please check in Kaspersky Security Center, section policies: Kaspersky Security for Windows Server policy, Real-Time Server Protection. In Exploit Prevention, Please be sure the tab “Task Management” is set to “Start at application launch” and check box marked. In KSN Usage, check for tabs Service and KSN. Check all marks in that tab. Avoid mark Kaspersky Managed Protection (that is a service not included in license).
  16. Flood and Flood's wife
    Hello @always_working, Also, please read Kaspersky’s Security Cloud documentation: About On-Screen Keyboard. Thank you🙏 Flood🐳 +🐋
  17. always_working
    Thanks for the reply! When you say “browser extension”, are you referring to the on-screen keyboard? I trust Kaspersky to detect keyloggers so I think anyone using it should be good.
  18. Guest
    Hi, Once you are using the update utility tool, you must launch the update task by means of commands, changing the path to the folder where the updates for said tool have been downloaded: https://support.kaspersky.com/KES4Linux/11.1.0/en-US/196595.htm Regards
  19. JPEKaspersky
    JPEKaspersky replied to JPEKaspersky's topic in Kaspersky Internet Security
    Hello everybody. The launch of the new MR3 (21.3.10.391) was announced at the German forum. Will there be a Portuguese version of Portugal, because I don't use another language (I'm using the translator)?
  20. papapesto
    Hi @Flood and Flood's wife , I forgot to update you that so far, your advice worked! Thank you so much for the quick and precise response.
  21. lordofbonquer
    lordofbonquer replied to lordofbonquer's topic in Kaspersky Rescue Disk
    Thank you for your replay Yes I have the latest nvidia driver installed (471.11) I have no idea if the software u provided is available for win10 or no there page shows linux support only it’s worth mentioning that when i go in graphics mode my keyboard and mouse still light up and num. lock light is still responsive is there is any thing that should be turned on ?? maybe something in my Motherboard or windows ? thank you in advance
  22. Flood and Flood's wife
    Flood and Flood's wife replied to TM-Ger's topic in Kaspersky Safe Kids
    Hello @Al-12, Welcome! Agreed, there's multiple topics & or replies created by parents, since the release of patch(g); however, Kaspersky @Anton Mefodys has requested, please: Collect traces of the issue in KSK Enable tracing, follow: How to get trace files for Kaspersky Safe Kids for Windows, Reboot OR restart KSK (Exit KSK and then launch it again). Open MyKaspersky and change time limit settings ( for instance shift the limit) Wait for 15 min Make sure that these new settings were not applied by KSK (no notifications appear) Exit KSK Copy traces from "%ALLUSERSPROFILE%\Kaspersky Lab\Kaspersky Safe Kids (product version)\Logs" folder to another folder (for instance to the new folder on Desktop) Disable tracing in KSK. Send these traces to Tech support with description of the issue and screenshots → to log a case Kaspersky Technical Support, follow the template image below: After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will be in touch, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in the MyKaspersky account.🔹 Please share the outcome with the Community when it’s available? Thank you🙏 Flood🐳 +🐋
  23. tbcam88
    tbcam88 replied to tbcam88's topic in Kaspersky Free
    Hi @Schulte, Thanks for your quick response. Those options don’t seem to be available in my version of Kaspersky Free. The Interface tab is as follows: 🤔
  24. Oberoi
    Oberoi replied to Oberoi's topic in Kaspersky Total Security
    HI thanks for quick reply In the prvided method we can conrol unwated applications from deleting the vault, how can we now protect usrrs from deleting accidenty or intentionally by loggin into explorer mode of windows 10
  25. Flood and Flood's wife
    Flood and Flood's wife replied to TM-Ger's topic in Kaspersky Safe Kids
    Hello @TM-Ger, Welcome! Kaspersky @Anton Mefodys has requested, please: Collect traces of the issue in KSK Enable tracing, follow: How to get trace files for Kaspersky Safe Kids for Windows, Reboot OR restart KSK (Exit KSK and then launch it again). Open MyKaspersky and change time limit settings ( for instance shift the limit) Wait for 15 min Make sure that these new settings were not applied by KSK (no notifications appear) Exit KSK Copy traces from "%ALLUSERSPROFILE%\Kaspersky Lab\Kaspersky Safe Kids (product version)\Logs" folder to another folder (for instance to the new folder on Desktop) Disable tracing in KSK. Send these traces to Tech support with description of the issue and screenshots → to log a case Kaspersky Technical Support, follow the template image below: After submitting the case, you’ll receive an automated email with an INC+12digits reference number, then, normally, within 5 business days, a Kaspersky Technical Support human will be in touch, also by email, you may continue to engage with the Kaspersky Technical Team via email or by updating the INC in the MyKaspersky account.🔹 Please share the outcome with the Community when it’s available? Thank you🙏 Flood🐳 +🐋

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