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Hi, I'm not sure wether this is the right forum or the right english term for it, but I have a problem with that little window that opens whenever I try to enter something into a searchbar. As seen in the screenshot, it completely blocks a large part underneath the searchbar for no apparent reason. A lot of the time it blocks auto completion or other stuff for several seconds, making the work process slower. I think I don't have to be reminded that the secure keyboard input is active everytime I want to enter something. Is there a means to have that box toggled off?

Hallo! Habe soeben erstmals Kaspersky auf meinem Rechner installiert, der Grund war, dass am rechten unteren Bildschirmrand ein kleines quadratisches Fenster aufging mit der Meldung "quick driver update" - ich halte das für einen Virus oder sonstigen Trojaner oder Müll. Nach der Installation und vollständiger Systemprüfung erscheint das Fenster immer noch. Es lässt sich mit dem Task Manager unter "task beenden" wegklicken. Weiss jemand, was das "quick driver update" ist? - ein Virus, Trojaner, sonstwas?

Try pressing [Print Screen] key in Your keyboard, then open Paint app -> File -> Paste -> Save.

@harlan4096 Further Update: I've conducted more testing and have narrowed down the trigger for this issue. It appears that Kaspersky does not freeze or stay stuck in the foreground when performing a Full Scan or a Quick Scan. However, the problem consistently occurs when a Background Scan is running. As soon as a background scan initiates, Kaspersky becomes unresponsive to attempts to switch to other applications, remaining in the foreground. This strongly suggests that the "Background Scan" process is directly related to this window focus/freezing bug. Hopefully, this more specific information will be helpful in identifying the root cause. Thank you again for your assistance.

It still doesn’t work for me. I have to completely disable the antivirus to launch the Steam application. I tried continuing the conversation with support, but I ran out of patience. I feel like they're either avoiding confrontation or trying to brush me off.

In view of the fact that support for Win 10 will end in fall 2025, it is time for Kaspersky to launch a Linux version of Password Manager. I have been a customer of the program for years and own a PC that is not Win 11 compatible. I can't and don't want to buy a new PC. My device is perfectly suitable for my purposes but is already several years old. Therefore, I think in the interest of the many customers who use Kaspersky Password Manager and, like me, have no possibility to buy a new PC but want to continue using the program, the company should fulfill our wish.

Hi Flood, I already really miss Kaspersky and I have tried everything else except for Norton and Mcafee which I will never even consider, but you name it otherwise, I've tried it. I am going to go a bit off topic here as I need your help deciding. I am sure we can get the issue with keyboard locker app worked out. My experience is not what you had, it only showed me two disinfection options and when I pressed try to disinfect without restart, it took ages and still restarted then did a full scan which took ages. It's not a slow computer by any means, being 24 cores, and it has an insane power limit for a laptop (200w just on the cpu) more of a desktop replacement really - MSI GT77, 4TB Samsung Gen 4 SSD, 64GB ram, 13980HX chip and 4090m GPU. The last app to try is Avira which is what I am on now. And although I think it's a fantastic app with a fantastic GUI, I just don't feel safe because the thing with Kaspersky is the behavioural detection, that's what makes it so special. If something starts doing a malicious act, Kaspersky is so good at jumping in. I have watched all of PC Security Channels tests over the years and am always left astonished how good Kaspersky is. My one issue in it, and the reason for this post, is the ridiculous inability to have a simple alert mode for when a NEW app tries to connect to the internet, to get a simple notification whether it's allowed or not. I have been dabbling with this for years with Kaspersky and written about it for years, and I do not understand why they won't add that simple option. The only way to do it is let Kaspersky learn with trusted apps for a few days, then enable "ask" mode in the firewall. Then you have to disable "perform actions automatically", but see, if you enable ask mode for everything from that point on, all the apps currently on the list *also* go to ask mode. So you then have to go back to firewall and select every single app already in Kaspersky's list and mark it to "allowed". But to get there, just in that 5 minutes, you will be inundated with non stop pop ups about EVERYTHING. The other day when the issue with the windows store app happened, I thought I had finally nailed it. I had disabled automatic mode and marked all current apps in Kaspersky's list as trusted, and it DID just start notifying me only on NEW apps. But my happiness was short lived - Kaspersky just doesn't ask you about internet access, it asks you about every single registry change every app not already in the allowed list makes. How do I know what is safe or not and what to allow games to do. Launching one steam game gave me 7 popups to contend with, for example. Therefore, TLDR; I have come to the absolute realisation that it is impossible to set Kaspersky's firewall to notify you ONLY when NEW apps are trying to access outbound internet, and notify you of nothing else. So, believe it or not, Avira does that PERFECTLY. It reminds me of Little Snitch on Mac (I was exclusive with mac till 2019, now I use both, mac for music, windows for gaming/bedroom), and Avira is the first app that I have used, besides GLASSWIRE firewall, that can replicate this simple act. Build a base of trusted apps, then activate the feature and it will ask you one time ONLY and again only for outbound internet access, when a new app tries to access the internet. This way I can block 99% of games that all try to call home, and apps too, that never actually need to do so to function, and without going to a list every time and finding them, after they have already accessed the internet the first time anyway, cause Kaspersky has always allowed everything. So, I did something, I disabled Kaspersky's firewall and installed Glasswire and enabled the firewall on that, and I was able to do the exact feature I am asking about above. Windows security notification permanently shows an exclamation mark if I do that, as Kaspersky is complaining that I have disabled something, but it's the only thing I can think of to have Kaspersky' malware protection and an EASY, super easy to use actually, firewall control where everything is one click away and in front of me at all times. Glasswire is just brilliant, and every AV with a firewall should copy it, seriously. I just wish Kaspersky sold a product without the firewall, I really do. I'd be so all over it. My question is - if I disabled the Windows security icon so it doesn't bother me with the warning symbol, and run this combo, do you think I still have the bulk of Kaspersky's actual protection that protects me from getting a serious infection, or do you believe the firewall plays a critical role in that and if I disable it I should just use something else with the features I want? That said, I do believe the Glasswire firewall has a lot of safety tech built in re internet connections and is a good firewall, even though in reality it is based off of Windows own firewall but adds a ton of functionality to it. Long post, sorry, but it's the final hurdle for me. I am ready to reinstall Kaspersky once I get a few opinions about it, and deal with this Microsoft store app being blocked too lol. Cheers and thanks very much.

Dear KIS Community I don't know why KIS block Brave Browser every first time launch it. When start browsing, it is blocked. Second time of launch it I can browse. Moreover, If I exit my second times browser window then third times is not work too. Unless reopen it (4th). Error by the following action like this. Moreover, I can't find the solution of such this case over Google also. Please help. If the problem still exist, might not renew license. Really bored.

Hello, I suppose it can be the known Bug 5657225: [SUPPORT] Mouse and keyboard does not work after reboot (patch i appliance) It is related to our filters, which write in registry its values - only Windows OS can be affected. In most cases there was desinfection procedure + patch appliance. The problem will be fixed in next product`s version. Here are the list of steps, which can help to resolve the problem(highest workaround is easiest one): 1. Use USB-Recover tool: https://support.kaspersky.com/14221 to restore default mouse/keyboard filters values. USB Recover tool is based on KRD18(Linux OS), so keyboard and mouse must work within BIOS and this OS, because they are not related to Windows and its registry filters. 2. Use System Restore. It can be run from Recovery mode: https://www.ubackup.com/backup-restore/windows-10-recovery-mode-1021.html Also you can run command prompt from this mode and delete keyboard and mouse filters manually: 3. Or manually delete Kaspersky values from registry: Reboot PC - Troubleshooting - CMD - open regedit - delete klkbdflt and klmouflt values in UpperFilters from the following path HKEY_LOCAL_MACHINE\SYSTEM1\ControlSet001\Control\Class\{4d36e96b-e325-11ce-bfc1-08002be10318} HKEY_LOCAL_MACHINE\SYSTEM1\ControlSet001\Control\Class\{4d36e96f-e325-11ce-bfc1-08002be10318} The last one - is the hardest way to restore keyboard and mouse and it is better to do not use it, if you are not Advanced user of PC(skills of work with Windows registry is required). Thanks. P.S. We have had the problem with keyboard and mouse filters before(in 2016 and after), but it were single cases, which were related to kavremover utility, improperly installation/uninstallation of Kaspersky products, customer`s registry problems etc.

That's good to know, as soon I saw this post I immediately unistalled kaspersky and restarted my PC to see steam finally back working, but if all it takes is pausing the protection to launch steam than reactivating it that's a much better solution to unistalling and reinstalling every time the issue pops up. But hopefully they fix this issue that very few seem to be encountering, as it's been a stressful few days since encountering this to say the least.

Good to know, @Sat_rn. I tried uninstalling both Steam and Kaspersky, as @Flood and Flood's wife suggested earlier, but it didn’t make a difference. The only way to launch Steam is by temporarily disabling Kaspersky’s protection. Strangely enough, once Steam is running, I can reactivate the antivirus without any issues — the only thing being blocked is the startup process. PS: I’ve created a ticket and am currently in contact with one of the support agents. I recommend you do the same. Hopefully, we can get this issue resolved quickly.

Hello @Brian _Hone, Welcome! For Scanning, read Scanning the computer & go to the Kaspersky Plus *Home* page, select the *arrow* icon to the right of Quick scan - that opens a page with all *additional* scan options: Full scan, Selective scan, Removable dev scan etc; use the scroll-bar on the RHS of the page to navigate up/down. For the "Kaspersky just asked me to update my hardware for installation" issue, post a *fullscreen-screenshot* please - we need to see what you see - hide any personal info before posting *32 Mb RAM* is not enough, read Hardware & software requirements - for Kaspersky Plus. Thank you🙏 Flood🐳+🐋

I have same issue, It has nothing to do with Windows 11 24H2 update as I didn't have it installed before the issue started happening, updated my Windows cause I thought that might be the issue but I didn't do anything. Pausing protection will does not allow to launch Steam, only by completely Exiting Kaspersky does Steam start. Started happening around 29th/30th not sure when exactly.

Hi all , I have a VPN software called SurfShark takes long time to launch because of Kaspersky Standard. I've changed some settings in Exclusion of applications but I don't know if that safe or not ? At past I used multiple VPN software launch Fastly with no delay just this software. Hope to tell me about what I did if it's safe or not ?

I may be late but you can actually disable this feature. Go to settings and search for "secure keyboard input", click on it, then the settings for this feature will open. Just uncheck to disable it and click save. My complaint in the thread is that I want to continue using this feature without the annoying popup showing up every time. This feature is supposed to "help protect your data from keyloggers", so there's no reason why someone should disable it, except that annoying popup forces us to disable this feature completely. I've been living with that feature disabled for many years because of the popup. Note: This feature is different from On-Screen Keyboard. The settings for both are available on that same page.

I have tried several times to figure out how to set my Kaspersky Plus to launch upon startup. There are instructions out there on the internet, but in the "security" area, there are so many places...& cannot figure out which one to use. I always purchase Kaspersky products & have never had a problem with any, however this one is really confusing me. I think it important that the app launch upon startup, otherwise how would I know if I'm protected. Thanks in advance!!!

Yes, but it doesn't just happen on this link. I didn't note the different URLs, but it always happens on side URLs like a page may call under the hood (here, maybe connecting to an API); what I mean is that I didn't access this connect.facebook.net URL, but one of a page I visited did it apparently. Well, I'll restart my PC, clean the cache and cookies, then launch a full Kaspersky scan... And if this kind of warning comes again, I'll notice the concerned URLs...

Description: I am experiencing multiple issues with the Kaspersky VPN application on my Apple MacBook. Firstly, when I launch the app and select a node to connect to, the application freezes and becomes unresponsive. Additionally, I am unable to quit the app normally, and it appears to stop functioning entirely. Secondly, there are times when the application doesn’t even open properly—upon launching, it fails to display the interface at all. These issues persist despite restarting the app and my device. Details: Device: Apple MacBook Air Operating System: macOS Monterey 12.3.1 Kaspersky VPN Version: 3.4.2 Steps to Reproduce: Open the Kaspersky VPN application. Select a node from the available list (if the interface loads). The app freezes immediately after selection and cannot be closed without force-quitting. Alternatively, launching the app sometimes results in no interface displaying at all. Troubleshooting Attempted: Restarted the application. Restarted my MacBook. Ensured my internet connection is stable. Could you please assist me in resolving these issues? Any guidance or a potential fix would be greatly appreciated. Thank you!

I installed Kaspersky Total Security today, with a one year subscription. However, after it did a scan and restarted the computer, my keyboard and mouse have stopped responding. I tried other keyboards and mice, both wired and wireless as well but it did not work. But they still work on the biOS screen of the pc. I could not find a recovery boot option. So I would like to have help with this.

Since a week ago or so, i've been having an issue where Kaspersky will 'randomly' block all access to websites regardless of the browser i use. I did several tests to figure out what was going on before coming to the conclusion it was Kaspersky: Checked other devices connected to the network that are not running Kaspersky and all are working fine Double checked that time/date was correct and windows was syncing properly to their servers (still works even when kaspersky blocks) Tracert to the respective websites domain works Tried ipconfig flushdns/register, netsh winsock reset and other Tried pausing Kaspersky protection Uninstalled and then reinstalled Kaspersky latest client The only solution i've found to work around this issue has been to either reboot my PC, or to exit Kaspersky and launch it again. I do not see anything in the Kaspersky timeline or System Audit reports page that explain what is happening, i haven't got any warnings either about certificates, so i'm a bit lost on what i have to do in order to solve this issue. Windows version: Win10 Pro 10.0.19045 Build 19045 Kaspersky Plus: 21.20.8.505

Hello. I just installed Kaspersky internet security and right away my Lenovo yoga 7i keyboard stopped working. Tried several methods before finding the registry method. Problem is, I follow all the steps, I delete the "klkbdflt" entry from the registry leaving only "kbdclass". I hit ok. Then when I close the registry, it comes back as it was: both entries appear in the UpperFilters. What do I do now? Please help, I need this machine for work. When I change it: When I open it again:

Does Kaspersky install its own mouse or keyboard drivers or change mouse/keyboard registry settings anymore? I read there were some issues regarding this in the past. And why would the software have to do any such thing? Excuse my ignorance but I’m a noob at antivirus. considering switching from Norton to Kaspersky. thank you

I like Kaspersky, but I am unable to change anything in settings, including start on launch, because it instantly restarts. I've read that if you disable the start on windows launch option it will not do this, but when I try to apply the settings, it simply restarts and does not keep the change. Does anyone know if this is a part of the free version or a workaround? I want to be able to pause Kaspersky, but I cannot find a way to disable it, temporarily or otherwise, without it restarting the PC instantly. I tried to uninstall and reinstall hoping it would give the option to start Kaspersky on Windows start, but it instantly recognizes the license and goes back to restarting when any setting is changed. Any help is appreciated.

I had problems before i did uninstall the Kaspersky free edition of antivirus even with free removal tool from kasperksy. But still i can open onscreen keyboard from kasperksy but the keyboard doesn't work i also received a error message. What can i do to fix the problem? Thank you in advanced Kindly regards. Hugo

Welcome to Kaspersky Community. Please check these threads about this issue: https://forum.kaspersky.com/search/?q=Hardware Virtualization&quick=1&type=forums_topic&nodes=159