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Found 1785 results

  1. Graky
    Hi, After installing Kaspersky I used quick scan after it my pc went black for 2/3 mins. Idk exactly. After that my pc restarted, but my mouse cursor disappeared even tho my mouse is on and same with my keyboard they both have rgb so I know that they are on, but aren't working. I can press any button, but it's not going to work. My mouse is Model O and the keyboard is Genesis Thor 150 After I saw this problem I thought maybe taking mouse usb and keyboards wire and putting them in would work, but nothing. Now I don't know what to do because I can't do anything I have another office mouse with a wire I put it in and still nothing the cursor just won't appear. I downloaded the best version of Kaspersky free trial please help me
  2. markinson
    Dear Andrey, thank you so much for your invaluable help! First, following your suggestion, I completely removed Avast Free Antivirus and restarted my computer. Then, using Kaspersky's removal tool, I also uninstalled KART 6.6 and restarted my computer. I encountered no problems during this process. I then installed KART 14 for business, and the installation process was successful. I waited a bit after the installation was complete until the "K" icon appeared in the taskbar near the clock. I then, without doing anything else, restarted my computer. The restart was quick, and I immediately entered Windows, without any slowdowns or problems. The "K" icon loaded properly. I even shut down and restarted my computer several times, without encountering any slowdowns or problems. I haven't reinstalled Avast yet, but I fear that the problem may be caused by the coexistence, at least on my computer, of these two programs, even though I had previously disabled the control of one in their respective settings. Thanks again! I'll try reinstalling Avast Free (now Avast One) later...
  3. Pandas
    i am unable to launch any game apps while the program is active. After disabling it, i can launch it again. i have tried messing with the firewall but that doesn't seem to be the issue. How can i launch games while the program remains active
  4. RDB
    I am not able to use expedia with secure keyboard. I am not able to type in the destinations under flight section as the system forces me to use Kaspersky secured keyboard for some reason! and that keyboard just doesn't work! Has anyone else faced this problem? even after disabling it from kaspersky privacy settings and restarting the browser, I am still struggling with this problem. Any solutions?
  5. SonicMasadas
    SonicMasadas replied to SonicMasadas's topic in Virus and Ransomware related questions
    Thank you so much for your support and quick response.
  6. Fr_Parisien
    Ah... That's a shame, because only Malwarebytes works with WinPE. Thanks for the quick reply anyway :-)
  7. Williams
    I'm trying to install kaspersky stander plus, once downloaded the installer do nothing. I have tried: Run as administrator Clean temp files Installed framework 4.8 Windows updates are up to date I dont know what else to do. The installer does not run on windows 10. The wizard to instal the antivirus does not appear.
  8. Avoidinghippo24
    I just experienced an issue with Kaspersky Total Security. What I experience: 1. Unable to launch Roblox, I receive an error message: "httperror: SslConnectFail. 2. Unable to log into microsoft onedrive 3. Kaspersky's Secured browser is crashing. The weird thing is that the first 2 issue is fixed if I suspend Kaspersky, it solves the problem. I tried to add these programs to the exceptions (as reliable application), but it is not saving it and I am not sure. I need help how to configure kaspersky total security allow these applications to connect to the internet. Please do let me know what information would you require. Thanks!
  9. Flood and Flood's wife
    Hello @Luisfca, Welcome! Irrespective of how frustrated (you) are by a particular Kaspersky feature, there's no need to use abusive language - even in *abbreviated* form - no-one in the Community has OR will speak to (you) in that manner. If one wishes to be informed, there are relevant *existing* topics & those topics are easy to find, for others, such as (yourself), read: How to configure the display of the On-Screen Keyboard icon - specifically: *Show quick launch icon in data entry fields*. Thank you🙏 Flood🐳+🐋
  10. Neijek
    Neijek replied to Salvo63's topic in Utenti privati
    Quick update, still not fixed. @kaspersky any fix inc?
  11. Jamie Lee
    My Windows version: WIndows10 22H2 (OS Build 19045.4651) Kaspersky PLUS 21.18.5.438 The problem: After the lastest Kaspersky PLUS's Application update, my On-screen Keyboard becomes bugged. You can see from the 2 screenshots, my mouse cursor was positioned at Number 0, but it counts as Number9. I have been using Kaspersky for many years, and I use On-screen Keyboard for many years, this bug never happened to me before.
  12. Keith 173
    Just got the phone again and safe kids was completely uninstalled... by a long press on a icon in the same screen the Icon there comes up a menu with "select" "Remove" "Uninstall" Press "Select" a new menu appears on the top of the screen "Uninstall" "Create folder" with that you can choose the safe kids icon and click on Uninstall.. if you are quick then you can remove the permissions.. and also the program. Here is a film from the last stage.. but can not post here so 2 photo's from the last stage where you can clearly see the remove admin writes... if you are quick enough then the program is disabled..
  13. teardrop
    Hello, when I checked my Safe Browsing reports, I found these svchost.exe marked as object corrupted. I ran a quick scan and a full scan, but found no threats. Should I be alarmed or is this just a false positive? I am using Windows 11 version 25H2 and Kaspersky Premium version 21.25.7.504
  14. ramjam
    windows 8.1 Kaspersy total security 21.3.10.391 (h) device used: Laptop. until a couple of weeks ago my virtual keyboard worked fine. now when I use it, it will not close down, it will only close when I shut down safe banking completely. I have tried using it in other browsers, firefox, chrome, brave, duckduckgo but that makes no difference. It is very annoying as it blocks the page I'm using when doing my banking.
  15. ahmadjibrel
    quick scan dose not appear in the dropdown list of windows
  16. AlexeyK
    The extension is recommended for installation, but not required. All web protection works fine without it, except for Secure Keyboard Input.
  17. PoisonMug
    This freezing issue, where quick and full scans hang at 1% and fail to progress, is caused by Windows 11 update KB5083631. Once uninstalled, Kaspersky scans return to normal. For now, the only workaround to resolve the problem is to remove KB5083631 from the system, disable automatic updates, and wait the company investigate the system changes introduced by this KB that are affecting scans and release a fix or update. Alternatively, we may have to wait for Microsoft to release a Windows patch if the issue remains unresolved on their end.
  18. harrypp
    Hallo! Habe soeben erstmals Kaspersky auf meinem Rechner installiert, der Grund war, dass am rechten unteren Bildschirmrand ein kleines quadratisches Fenster aufging mit der Meldung "quick driver update" - ich halte das für einen Virus oder sonstigen Trojaner oder Müll. Nach der Installation und vollständiger Systemprüfung erscheint das Fenster immer noch. Es lässt sich mit dem Task Manager unter "task beenden" wegklicken. Weiss jemand, was das "quick driver update" ist? - ein Virus, Trojaner, sonstwas?
  19. hugop
    I had problems before i did uninstall the Kaspersky free edition of antivirus even with free removal tool from kasperksy. But still i can open onscreen keyboard from kasperksy but the keyboard doesn't work i also received a error message. What can i do to fix the problem? Thank you in advanced Kindly regards. Hugo
  20. Slayer12242
    So I have a Logitech-macro on my left mousebutton that I use in games and it worked fine before I installed kaspersky. Now whenever I'm ingame the macro does not work anymore, I've created exceptions for Logitech-GHUB and the game (Tarkov), but still the macro won't work. :(
  21. S.E.
    Hi, I'm not sure wether this is the right forum or the right english term for it, but I have a problem with that little window that opens whenever I try to enter something into a searchbar. As seen in the screenshot, it completely blocks a large part underneath the searchbar for no apparent reason. A lot of the time it blocks auto completion or other stuff for several seconds, making the work process slower. I think I don't have to be reminded that the secure keyboard input is active everytime I want to enter something. Is there a means to have that box toggled off?
  22. Sothyro
    Dear KIS Community I don't know why KIS block Brave Browser every first time launch it. When start browsing, it is blocked. Second time of launch it I can browse. Moreover, If I exit my second times browser window then third times is not work too. Unless reopen it (4th). Error by the following action like this. Moreover, I can't find the solution of such this case over Google also. Please help. If the problem still exist, might not renew license. Really bored.
  23. svc_kms
    In certain cases, ‘Install updates and fix vulnerabilities’ task might fail with some error. Below example contains ‘Error verifying file signature’ error but you may use mentioned keywords and overall approach for investigation of other errors met while running ‘Install updates and fix vulnerabilities’ task. Here are some steps to investigate such problems: First of all view list of updates aimed at installation on client. For this purpose in network agent trace file search for ‘Update to install:’ without quotes. You will get results similar to: etc. Some of found updates are skipped by filters so pay attention to skipped updates and to overall number of updates that should be installed. Some updates might already be downloaded to the target system so at the second step identify which update files are already downloaded and which should be downloaded. In network agent trace file search for ‘is already downloaded’ and ‘needs to be downloaded’ without quotes. In our sample traces results are: Match code of update which needs to be downloaded (79ae03df-d6eb-4de2-b59f-37e963d7a69e) with results detected at step 1 and you will see that KB907417 needs to be downloaded. Open MS Update catalog and search for KB907417. In search results click ‘Download’ button and observe window with results: Name of archive containing required update KB907417 is: otkloadr_c87e2fe94dd873224afa65e2af2473ca3e307a37.cab Search for c87e2fe94dd873224afa65e2af2473ca3e307a37.cab in WindowsUpdate.log from client machine. Pay attention to the found lines: Search for otkloadr_c87e2fe94dd873224afa65e2af2473ca3e307a37.cab in administration server trace file to find URL used by administration server to download required update from MS servers: Now once we know the name of problem update you may offer the customer to temporarily exclude KB907417 from update installation task to let other updates to be installed. Then proceed with investigation. On Administration server use web browser to download problem update from the link identified at step 6 and make sure that its signature is valid. It should look like on below screenshots In case if Digital Signatures tab is not present in properties of this file or signature is invalid then try to re-download with disabled AV solution. If this does not help then make sure that no proxy/firewall affect this issue. Verify that MS certificates are up to date on KSC server. In MMC console / Software updates node right click on KB907417 and ‘Delete update files’. Try to launch updates installation task again. On client machine use web browser to download problem update using link identified at step 5. Verify its signature and proceed same way as in step 8. Additionally compare downloaded file with C:\WINDOWS\SoftwareDistribution\Download\48ec39650764ea7a46ebe67ecf3b6f47\OTKLOADR.CAB. Verify diginal signature of OTKLOADR.CAB You may use signtool.exe to verify signature of .cab files on server and client: signtool.exe verify /pa otkloadr_c87e2fe94dd873224afa65e2af2473ca3e307a37.cab The utility signtool.exe goes as part of Windows SDK. It is available at C:\<Path to Windows SDK>\<version>\bin\<build number>\x64\signtool.exe In case if digital signature appears to be correct then use standard recommendations for resetting WUA: net stop wuauserv net stop cryptSvc net stop bits net stop msiserver Rename folders Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat" net start wuauserv net start cryptSvc net start bits net start msiserver After resetting WUA launch ‘Find updates and critical vulnerabilities’ task. It might fail several times because WUA cache was cleared. So after getting error just re-launch task again. Once 'find updates' task completes successfully launch task to install updates and fix vulnerabilities (problem update should be included in task scope this time). Observe the results.
  24. CK1
    Just wanted to post back that this resolved the issue I was having, apologies for the delayed reply, I had to use the system uninterrupted for a couple of day so wasn't able to troubleshoot until today and this update happened before I was able to test further, enabling memory testing on quick scan and background scans seem to be working as intended, I haven't had the chance to run a full scan as of yet but I don't imagine the result would be different. Thank you again all for your assistance everyone.
  25. CK1
    Just wanted to post back that this resolved the issue I originally ran into, thanks again for the assistance, I did unfortunately run into other issues after the switch which I asked about in a separate thread here (https://forum.kaspersky.com/topic/full-scan-quick-scan-stays-at-1-fixed-58770/) but these have also been solved by a new update.

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