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Showing results for 'Quick Launch Keyboard'.
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Andrei A replied to m4hunk's topic in Kaspersky VPNQuick fix: You can use OpenVPN Connect with configuration for router. https://my.kaspersky.com/VPN#/portal/pages/ksec -
StePits replied to automaker's topic in Kaspersky FreeLaptop Lenovo Legion win11 23H2 Kaspersky Premium. Trouble waking up after sleeping. Sleep state: Standby (S3). Only one power plan that is Balanced (and after powercfg -restoredefaultschemes). Sfc /scannow OK Note: I have an external mouse and keyboard that allow the system to wake up. The strange thing I have noticed. When I put it in sleep mode, it wakes up normally. When I leave it alone without work (Balanced option), and it "sleeps" it does not wake up. Perhaps I notice that this is a different sleep. In force sleep everything turns off and the Power button flashes. In the second case it's like the fans are running and the Power button is solidly on. (Here it does not wake up and is forced to power off). (Hibernate is OFF) -
MRnutty200 replied to MRnutty200's topic in Virus and Ransomware related questionshello You 5.02.2024 23:13 How may i assist you today? Operator 5.02.2024 23:13 i was recently told to make a chat for a problem whit kapersky Threat Intelligence Portal You 5.02.2024 23:13 by a forum master You 5.02.2024 23:13 Okay, let me check on the issue details for you Operator 5.02.2024 23:14 ok You 5.02.2024 23:14 If you could please hold on for 1-3 minutes and I will check for you. Operator 5.02.2024 23:14 ok ill hold You 5.02.2024 23:15 Thank you, please wait Operator 5.02.2024 23:16 Thank you for waiting patiently Operator 5.02.2024 23:18 We are just trying to get more details on this, is that will be okay if I update you with an email within 24hours? Operator 5.02.2024 23:19 ok You 5.02.2024 23:19 We are just trying to get more details on this, is that will be okay if I update you with an email within 24hours? Operator 5.02.2024 23:19 like for messeges? You 5.02.2024 23:19 we will update you on email Operator 5.02.2024 23:19 well yes its okay You 5.02.2024 23:20 Sorry for the inconvenience caused. Operator 5.02.2024 23:20 Is there anything else I can help with before we end the chat? Operator 5.02.2024 23:20 no thats it thank you for the help You 5.02.2024 23:20 No worries. Please take note of the reference number for this chat: INC000016171813 If that is all for now, I will end this chat here and I would appreciate it if you could complete a quick survey about the support that I have provided. ? Thank you for contacting Kaspersky and have a nice day. ? Operator 5.02.2024 23:21 The conversation has been completed. Please feel free -
jv210 posted a topic in Virus and Ransomware related questionswas doing some research for work, which involved visiting different companies websites. I was using Google Chrome when I was doing my research and when I was viewing this website I received 11 notifications in a row saying Malicious Object Detected from chrome.exe, unluckily all of them were allowed by Kaspersky. I performed a quick scan, restarted my computer, and did a full scan and all came out cleaned. . Since the results of all my scans are clean I was wondering if I have to be worried about anything. I'm not sure how to send reports, but I've attached screenshots of my Kaspersky reports:
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insann replied to insann's topic in Kaspersky: Basic, Standard, Plus, PremiumThanks for reply. I knew that because when I turned off Kaspersky , VPN software launch smoothly and fast. I've contact with VPN support time and they told me that's because of Kaspersky. For that I did change settings. -
insann posted a topic in Kaspersky: Basic, Standard, Plus, PremiumHi all , I have a VPN software called SurfShark takes long time to launch because of Kaspersky Standard. I've changed some settings in Exclusion of applications but I don't know if that safe or not ? At past I used multiple VPN software launch Fastly with no delay just this software. Hope to tell me about what I did if it's safe or not ?
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tcwe replied to Washand's topic in Kaspersky VPNFor what it's worth, I've been having this "VPN fails to connect and freezes" problem about once a day since I (clean) installed the new suite of products in December. I don't know how to fix it for good, BUT! This is the low-effort-required quick-fix that I discovered and use every time it happens: When it freezes, open the Task Manager and find THIS "Kaspersky Lab Launcher" process (there are three; this one is only for the VPN and will keep your main Kaspersky app still running) Right-click on the Launcher process (not the VPN service in the expanded menu) and select "End Task." This will shut down the VPN app. Manually launch the VPN app again; it should now work (at least it does, for me... until the next time it freezes) It's easier than rebooting your computer or reinstalling the VPN, at least. Hopefully the issue will be properly resolved soon! My info: Windows 10 x64 Home 22H2 Kaspersky Premium 21.15.8.493(a) internet connection via ethernet cable HP Pavilion laptop
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Washand replied to Washand's topic in Kaspersky VPNWell, it didn't last long... After a couple of days working, I'm now back with the same problem. This time, I can access the list of country servers, but if I select a different one, it does not change. If I click on the on/off toggle switch, the button disappears and the switch background turns green-red and it hangs forever until I quite with the "close" (X) icon. It states underneath that "Your connection is secure". A quick check of my IP address shows that the VPN is not working. I attach before click (left) and after click photos.
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rqueizan replied to rqueizan's topic in Kaspersky: Basic, Standard, Plus, PremiumMore detailed scenario: I don't want anyone to have permission to run any EXE files from the D:\Download folder and its subfolders. Otherwise, they can copy, cut, create, delete freely. This is my real goal! In the absence of an execute permission, I denied all read permission on the folder, regardless of the level of trust. This certainly blocks execution, and doesn't interfere with copying files. It only bothers me that the rule actually applies every time someone accesses the file list of the folder in question. My ultimate goal is to restrict the execution of any executable (exe, msi, bat, ps1, com) on the entire D disk. And only allow it to run on a certain folder on disk D. But I consider that the launch of the event by simply listing the files in a folder is so bulky, I think that by putting the whole disk, it could be chaos, perhaps a high consumption of CPU and RAM resources. An anticipatory speculation on my part. -
"The specified path does not exist" error appears by launching any executable file [KSV Light Agent]
Antipova Anna posted a topic in Advice and solutions for Kaspersky Hybrid Cloud SecurityAdvice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. Problem Environment: Citrix Virtual Apps and Desktops (Citrix XenApp and XenDesktop) with enabled option Citrix UPL (User Personalization Layer) Citrix App Layer Non-English Operation System localization. After installation of KSV LA 5.2, you can face the error "The specified path does not exist" which appears by launching any executable file. Possible root cause Both Citrix technologies use separate vhd files for creating VMs by using Citrix App Layer and for roaming profiles used by Citrix UPL. As the result, the merge of vhd files processes and Citrix driver returns incorrect path of where the executable files are. Workaround Install Kaspersky Light Agent 5.2 and ensure it does not connect to SVM. Disable Self Defense and exit LA. Add registry file from this archive. Launch installation of the latest cumulative patch from the archive (all further released Cumulative PFs will contain the fix as well). As soon as LA informs the restart is needed, restart VMs. Connect LA to SVM. Problem should be solved. -
Antipova Anna posted a topic in Advice and solutions for Kaspersky Hybrid Cloud SecurityAdvice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. Problem: Create Group On Demand Scan Task of Windows Kaspersky Light Agent 5.2/Linux Kaspersky Light Agent 5.2 Launch Group On Demand Scan Task Group On Demand Scan Task of Windows Kaspersky Light Agent 5.2/Linux Kaspersky Light Agent 5.2 might detect infected object, but might not delete it. Solution: Delete created Group On Demand Scan Task of Windows Kaspersky Light Agent 5.2/Linux Kaspersky Light Agent 5.2 Delete all created Windows Kaspersky Light Agent 5.2/Linux Kaspersky Light Agent 5.2 Policies Add registry key on Kaspersky Administration Server 5_2_ksc_win_x86_fix.reg if Kaspersky Administration Server is installed on x86 operation system 5_2_ksc_win_x64_fix.reg if Kaspersky Administration Server is installed on x64 operation system Create Windows Kaspersky Light Agent 5.2/Linux Kaspersky Light Agent 5.2 Policies anew. Create Group On Demand Scan Task of Windows Kaspersky Light Agent 5.2/Linux Kaspersky Light Agent 5.2 Launch Group On Demand Scan Task of Windows Kaspersky Light Agent 5.2/Linux Kaspersky Light Agent 5.2
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Paul4A replied to cht1954's topic in Kaspersky Total SecurityThanks Flood. I bought the Premium version on Amazon but because I left it a day before buying the price had gone by £10 up to £33.99. Still, a much better price than renewing. So I have the purchase in Amazon and the activation code but can't find the download. Amazons instructions suggest that it's on the 'Your Account - Your Games and Software Library Screen' but its not. Listed are two software packages I've purchased along with their activation codes (one is the new Kaspersky Premium) but there's no download button whereas Amazon's instructions, and ive cycled through them suggests it should be. The screen indicates: Supported browsers include: Firefox Google Chrome Internet Explorer Safari Go to Your Games and Software Library. Select Download next to the game or software you want to download. Follow the on-screen instructions. Select How to redeem this item if you need help with activating your product. When the download completes, proceed with installation of the game or software. Tip: If your purchase includes a code, check Locate and Redeem Your Digital Software or Video Games. Enter the code when prompted during the installation process. There is no Download button to select. Amazon's AI doesn't seem to offer any suitable help to this problem. I use Windows 10 Professional with Microsoft Edge browser which is built on Google Chrome. I use Kaspersky as described above and have no pup-up blocker. I had a quick look on Kaspersky's site to see if I could download it from there, not knowing if the Amazon activation code would work using that approach. From the sitemap page Sitemap | Kaspersky I can see that there's a download for Premium but when I pressed that it downloads a file called kaspersky4win202121.15.8.493en_33703.exe I've not gone any further. Any suggestions on a way forward in ensuring I get a download that works with this Amazon bought activation coade? -
r_greenesky replied to Colin Prime's topic in Kaspersky: Basic, Standard, Plus, PremiumWas there and end date to Toal Security or did it stop supporting windows 7 at end of 2023 I was using Kaspersky total security on 12/30 but when I tried to use on 12/31/23 and then again on 01/01/2024 the program started loading quick scan and privacy clean just disappeared off screen and there was no indication that the database files were updating and loading new virus definitions. Was program officially gone on 01/01/24. Working from new computer now but trying to transfer files and make mirror copy of hard drive so I can work offline but having tremendous problems getting computer stay in working mode and when completed the Total Security home page screen where you could access the various functions such as data base update -
allthebestdreams posted a topic in Kaspersky VPNHi Running Windows 10 - Version 22H2 (OS Build 19045.3930) I have Kaspersky Premium 21.15.8.943a Every few days my Kaspersky VPN becomes completely non-responsive. I am unable to launch the app at all. A common trait is that auto-sign in fails, and I can see the Kaspersky VPN icon in the tray being grey. I can't right-click it, only way to end the task is through task manager. Once I end the task, it still fails to launch when I try to reopen. When I uninstall and reinstall Kaspersky VPN, it typically fixes the issue...But the issue comes back in a few days. It will resolve itself, but has a pattern of not launching for a few days each week. Any help is greatly appreciated! -
Eirinaios Ioannidis replied to Eirinaios Ioannidis's topic in Virus and Ransomware related questionsSafe. both quick and selected on the hard drive that is not formated -
Antipova Anna posted a topic in Advice and solutions for Kaspersky Security for Mail ServerAdvice and Solutions (Forum Knowledgebase) Disclaimer. Read before using materials. When administrator attempts to establish a connection between KS4O365 workspace and their Exchange online organization by doing the following in the administration console: Office 365 connection → Exchange Online connection → Grant Access → passes the consent validation algorithm but in the end gets the Error processing the request error: This error is usually triggered by the browser settings on the client host that is performing the consent validation. Upon executing consent validation algorithm we get the access token from Microsoft. Then we redirect browser to our web site's URL and attach access token as a cookie. Upon redirecting, cookie with access token is lost/blocked somehow, usually this is caused by one of the following reasons: Browser filters cookies on its own. For instance due to some extensions, browser settings, or due to some beta version of browser with paranoid default security settings. Some 3rd party program, for example a file anti-virus, is blocking access to the file with the browser's cookies on the local hard drive. Thus, the following action plan is suggested. Step-by-step guide Clear all history, cache and cookie in the web-browser, restart it and check the reproduction. If it doesn’t help, then please make sure that the same error occurs if you try to do the same operation in another web-browser supported by the product (https://support.kaspersky.com/KS4MO365/1.2/en-US/141858.htm) or in incognito mode of the browser. Also, temporarily disabling anti-malware solutions or any 3-rd party products that might be blocking/locking/inspecting browser's cookie files is called for. If the issue will persist, then please do the following: 1. Open Google Chrome web-browser. 2. Press F12 keyboard button. 3. Enable Preserve log option in Network tab. 4. Reproduce the whole scenario from the begging (log into business hub account) and the issue itself. 5. Make an error screenshot with time stamp. 6. Export Network debugging results to HAR-file. 7. Provide HAR-file + screenshot to the Kaspersky Support. Also we will be interested in the URL that will be shown when the error will pop-up in the browser.
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During installation, you had to set a password for the admin account, and after the first launch, log in under it and pre-configure the solution (in terms of performance) If this stage is passed, then to enter Administrator mode, enter your credentials login - Administrator password - Administrator Also, don’t forget to check the local login checkbox. After logging in, you can change this password to the one you need https://support.kaspersky.ru/KATA/6.0/en-US/247449.htm
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Bilal9890 replied to haiminh's topic in Kaspersky Virus Removal ToolKaspersky Virus Removal Tool (KVRT) does not have a command line interface that allows fine-grained control over certain scanning components such as system memory, startup items, and boot sectors. However, you can influence the behavior of KVRT by adjusting settings through the interface. If you want to perform a targeted scan of specific folders and exclude other components, try the following steps: 1. Open Kaspersky Virus Removal Tool: – Kaspersky Launch the virus removal tool. Applications on your computer. 2. Configure scan settings:- Look for options that allow you to customize scan settings. This is usually available in the application's settings or preferences section. 3. Exclude system memory, startup items, and boot sectors: - Check your settings to see if there is an option to exclude specific components from scanning. Look for a checkbox or setting to scan system memory, startup items, and boot sector. Disable or disable these options if available. 4. Set scan destination: - Set the scan destination to the specific folder you want to scan. Most antivirus tools allow you to specify a custom scan path. 5. Start scan: - After adjusting settings to exclude unnecessary components and specifying folders to scan, start the scan. Please note that the exact steps and options may vary depending on the version of the Kaspersky Virus Removal Tool you are using. We recommend that you refer to your product documentation or help resources for detailed instructions specific to your version. If you're looking for a lightweight and customizable command-line antivirus tool, consider checking out other antivirus solutions that offer command-line options for targeted scanning. Please note that the specific features and options available may vary depending on your antivirus product. -
Hello @Mexican Rose Welcome! From the left-hand-side list, select Performance, on the PC performance optimization page, scroll down & underneath PC resource consumption, make sure Launch Kaspersky at computer startup (recommended) is checked? Resource: Launch Kaspersky at computer startup (recommended) Thank you? Flood?+?
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Mexican Rose posted a topic in Kaspersky: Basic, Standard, Plus, PremiumI have tried several times to figure out how to set my Kaspersky Plus to launch upon startup. There are instructions out there on the internet, but in the "security" area, there are so many places...& cannot figure out which one to use. I always purchase Kaspersky products & have never had a problem with any, however this one is really confusing me. I think it important that the app launch upon startup, otherwise how would I know if I'm protected. Thanks in advance!!! -
Hello @jbqld Welcome! So we don't have to guess, please: Read before you create a new topic! by Danila T. & provide the information? In the Kaspersky main window, are there any colours other than *green* & OR are there any *Notifications*? When the 'Windows Security to turn on Virus & Threat Protection' alert happens, in Windows hidden icons, when you look at the Kaspersky icon, what do you see? In Windows Task-manager - when the 'Windows Security to turn on Virus & Threat Protection' alert happens - how many Kaspersky application processes are running? Check & make sure Performance, PC resource consumption -> Launch Kaspersky at computer startup (recommended) is *enabled*? Has the computer been shutdown, using Shutdown, not Restart, then powered on by pressing the Power button & logging in at the login prompt - IF 'NO', please proceed with this *Shutdown* & power on procedure. Please post back? Thank you? Flood?+?
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iWoodGames posted a topic in Kaspersky: Basic, Standard, Plus, PremiumMy desktop started refreshing every 5-7minutes after I bought photoshop I think? I didn't give much attention to it. After about 3 hours or so I closed my pc after doing a quick and full scan, scans got nothing. After one hour I opened my PC again and kaspersky VPN was failing to be opened with no explanation, I closed it from task manager and tried reopen it but no luck. Then I restarted my PC and all my files were reorganized, all next to each other on the top left corner. -
JPEKaspersky replied to JPEKaspersky's topic in Kaspersky: Basic, Standard, Plus, PremiumOk @nexon, thank you very much for the quick and enlightening answer.? Greetings. Happy Holidays and a great 2024. ? -
althetrainer replied to althetrainer's topic in Kaspersky: Basic, Standard, Plus, PremiumThank you. Just a quick update. I managed to run full scans on both computers today, reports came clean. Didn't have time to reset the router password and onward but I logged in to remove the unknown device, expecting to see it back in a couple of hours. To my surprise, it did't happen. I checked security reports, noticed three additional attempts to connect to my account but failed to add. It has been 10 hours no new devices were added to my account. Since I am busy preparing for Christmas I might as well just observe for the next few days before I take the next step. If all goes well I won't be back until after Christmas. Thank you again for your time and assistance. Happy holidays.
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