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  1. Hello @ukaszw80, Thank you for posting back & the information! You can't *make* the software English without installing a English language version, the shift+f12 is just a quick workaround, not sustainable. Uninstall the existing version, then download & install: Kaspersky Total Security for Windows® - from Kaspersky's Global website, select Global OR The European Union (if that suits your needs). IF that does not work, (your) best course of action is to contact Kaspersky Customer Service - select Email or Chat & fill in the template as in our image at the end of our reply. Because the license is from Ebay & there may be an issue - it's possible Kaspersky Customer Service may not be able to assist *but* all you can do is ask. Contact the Ebay merchant - find out why the product is not functioning in the manner you expect? 💥Just as information, the *repeated* advice provided here in the Community is: do not buy Kaspersky software from Ebay - some unscrupulous merchants sell Kaspersky licenses multiple times, knowing the license is limited or has other problems, they really don't care - they get their sale - if it turns out you've been sold a dud license - report the merchant to Ebay💥 Please share the outcome with the Community, when it's available? Thank you🙏 Flood🐳+🐋
  2. I have downloaded some keyboard/screen logging software on the CN download website for testing. Most of them can be identified as activity monitoring software or malware, but some of them cannot be blocked. For example, Slient Key Logger is a software without digital signatures. The latest version, V1.40, recognizes "activity monitoring software," but older version, V1.33.5, KIS doesn't block it. Probably because the old version didn't add malware to the library. It could be that the old version was not added to the malware library (Windows Defender did not block this version either) ---links removed--- I am no an IT expert, but I personally recommend adding keyboard logger and screen recording interception feature to KIS, similar to the "webcam protection" feature. Rather than finding all of these softwares and adding them to the malware library, this can essentially block a lot of malicious behavior.(In CN, some people use this kind of software to monitor others, and there seems to be no suitable software in Windows to perfect interception) System: Windows 10 x64 22H2 KIS Version: 21.2.10.391(j)
  3. Hello @andrew75 & @kmscom, Enabling Gaming mode does not suppress this rotten Secure keyboard input is enabled (which, ioo, has no useable function, other than to annoy the living cr*p out of many users) - turning off Secure Keyboard Input - does not work either: Support say this cannot be managed. Thank you? Flood?+?
  4. От разработчиков игры Frontier Customer Support пришел ответ: (11:36:50 AM) Luna: Hi there. We've received a number of reports of this and will have it looked into. In the meantime, this is definitely a false positive, and you can safely whitelist JWE2.exe to launch the game. (11:36:50 AM) Luna: Всем привет. Мы получили ряд сообщений об этом и проверим их. В то же время это определенно ложное срабатывание, и вы можете смело добавлять JWE2.exe в белый список для запуска игры. (переведено) Стоит ли верить? Или подождать немного?
  5. I recentlly discovered that Microsoft OneDrive, Phone Link, Microsoft Store and Windows Update had stopped working, all claiming I was not connected to the internet. This wasn't true, as my browsers were still working. I contacted Microsoft Support who found that their Quick Assist app couldn't connect. Microsoft suggested a clean boot, and when I did this with Kaspersky Total Security V 21.3.10.391 running the problems persisted. After pausing the Kaspersky protection, all the Microsoft apps worked correctly. Searching through the Kaspersky Forum I found this thread which provided a fix by Friend https://forum.kaspersky.com/topic/ms-teams-only-works-when-i-disable-my-kaspersky-35859/ This fix solved the immediate problems, and all the Microsoft apps worked correctly with Kaspersky protection running. Reading further in the thread I found that I should have installed Kaspersky Plus to replace my Kaspersky Total Security. I have done that, and everything is working.
  6. Ok , with this keyboard and mouse freezing cant use laptop at all now, don`t work usb external mouse and keyboard. Can`t do anything. So don`t tell me to check anything, install anything and reinstall anything. Is there any solution from CMD. Data and software inside i can reinstall pc, need to remove KIS how ?
  7. Hi, i just have a problem whit my kaspersky. I recently had a program installed on my computer via TW, but the antivirus was blocked/closed, looking for these programs. Since then the settings don't show that everything is OK, but in the AZV report through GSI it shows that everything is closed. Attention !!! Database was last updated 3/14/2023 it is necessary to update the database (via File - Database update) AVZ Toolkit log; AVZ version is 5.67 private build [14.03.2023 5:00:04] Scanning started at 06.08.2023 08:53:47 Database loaded: signatures - 9995, NN profile(s) - 2, malware removal microprograms - 23, signature database released 14.03.2023 04:00 Heuristic microprograms loaded: 417 PVS microprograms loaded: 10 Digital signatures of system files loaded: 654627 Heuristic analyzer mode: Maximum heuristics mode Malware removal mode: disabled Windows version is: 10.0.19045, "Windows 10 Home" (Windows 10 Home) x64, install date 05.08.2023 13:42:47 ; AVZ is run with administrator rights (+) System Restore: enabled 1. Searching for Rootkits and other software intercepting API functions 1.1 Searching for user-mode API hooks Analysis: kernel32.dll, export table found in section .rdata Analysis: ntdll.dll, export table found in section .text Analysis: user32.dll, export table found in section .text Analysis: advapi32.dll, export table found in section .text Analysis: ws2_32.dll, export table found in section .text Analysis: wininet.dll, export table found in section .text Analysis: rasapi32.dll, export table found in section .text Analysis: urlmon.dll, export table found in section .text Analysis: netapi32.dll, export table found in section .text 1.4 Searching for masking processes and drivers Checking not performed: extended monitoring driver (AVZPM) is not installed 5. Searching for keyboard/mouse/windows events hooks (Keyloggers, Trojan DLLs) Checking - disabled by user 6. Searching for opened TCP/UDP ports used by malicious software Checking - disabled by user 8. Searching for vulnerabilities >> Services: potentially dangerous service allowed: TermService (Remote Desktop Services) > Services: please bear in mind that the set of services depends on the use of the PC (home PC, office PC connected to corporate network, etc)! >> Security: administrative shares (C$, D$ ...) are enabled >> Security: anonymous user access is enabled >> Security: sending Remote Assistant queries is enabled Checking - complete Host="activation-v2.kaspersky.com", IP="195.27.252.50", Ping=Error (11010,0,0.0.0.0)
  8. I mean TeamViewer - Remote connectivity software Kaspersky has closed the scan for "Malware removal mode: disabled" by user but i don t do that. 5. Searching for keyboard/mouse/windows events hooks (Keyloggers, Trojan DLLs) Checking - disabled by user 6. Searching for opened TCP/UDP ports used by malicious software Checking - disabled by user 8. Searching for vulnerabilities >> Services: potentially dangerous service allowed: TermService (Remote Desktop Services) > Services: please bear in mind that the set of services depends on the use of the PC (home PC, office PC connected to corporate network, etc)! >> Security: administrative shares (C$, D$ ...) are enabled >> Security: anonymous user access is enabled >> Security: sending Remote Assistant queries is enabled I need information to activate them all, because they are disabled by the user, but I haven't done that, in the settings in Kaspersky it shows me that everything is ok, but AVZ, everything is off I try resetting to initial settings, but it's still the same.
  9. Hello Kas Today I attempted to login to my.kaspersky account on my PC, after finding I couldn't remove an application. So I attempted the PC Clean in my Total Kaspersky Application. I was then requested a password, so I used what has been installed via my browser cookies. I have Google Chrome, Windows Edge and Firefox browsers. I found that none of the browser's will open my Kaspersky account, so I reset my password which seemed to go well, using the Kaspersky Virtual Keyboard until I tried to login again, but I cannot get access on my PC, but I can login on my phone, just no where else. Am also being asked for a 'captcha', but no captcha is being produced. Why am I being asked for a 'captcha' that's not being produced, as shown in my attached picture.
  10. Adding the affected domain as trusted in web protection is a quick fix if you want to give a try.
  11. Thanks for the quick response. I had missed the settings regarding exporting and importing the configuration. Thanks for your help.
  12. Hi, If by icons you mean main screen widgets, then yes, I can rearrange them up or down. Quick switch, is that the switch that turns off child's device? If I swipe the main screen down, I have three icons at the top that say "We are changing", "Contribute to the next u..." and "Personalize main screen". The "we are changing" bit promises the quick switch, but I haven't found it anywhere in the app. Anyway, the app still block the child's device even though the child hasn't reached the allowed use time limit. Cheers, G
  13. Wait! that pic You posted is not a blocking but a Kaspersky program crash (previous application launch failed), so it seems Your system is not so healthy, be sure You have installed all the system updates via Windows Update, check also Optional. Also, check the health of Your system hard disk: run a ScanDisk. Do You have any additional security software installed in the systen?
  14. Any update or date of launch? I really don't wanna change my browser :(
  15. To check the health of Kaspersky Endpoint Security on a Windows Server 2016 domain controller, you can follow these steps: Launch Kaspersky Endpoint Security: Open the Kaspersky Endpoint Security console on the Windows Server 2016 domain controller. You can typically find it in the Start menu or by searching for "Kaspersky Endpoint Security." Check Protection Status: In the Kaspersky Endpoint Security console, look for the protection status or health status indicator. It should provide an overview of the current state of your system's protection. Ensure that the status is displayed as "Protected" or "Secure." If there are any issues or warnings, they will be highlighted in this section. Update Kaspersky Endpoint Security: Check if your Kaspersky Endpoint Security installation is up to date. Look for an option to update the software within the console. It's important to keep your antivirus software updated to ensure it has the latest virus definitions and security patches. Run a System Scan: Initiate a system scan within Kaspersky Endpoint Security to check for any malware or threats. You can typically find the scanning options in the console's navigation menu. Perform a full system scan to thoroughly examine all files and processes on the domain controller. Review Event Logs: Check the event logs within the Kaspersky Endpoint Security console for any warnings, errors, or relevant information. The event logs can provide insights into the health and performance of the software, as well as any issues that might need attention. Verify Real-Time Protection: Ensure that real-time protection is enabled and active on the domain controller. Real-time protection actively monitors files, processes, and network activity to detect and block any potential threats in real-time. Confirm that this feature is turned on and functioning properly. Check Update Settings: Verify that the update settings in Kaspersky Endpoint Security are configured correctly. Ensure that the software is set to automatically update virus definitions and program modules. This ensures that your antivirus software is equipped with the latest protection against emerging threats. Verify Exclusions and Policies: Check the configured exclusions and policies within Kaspersky Endpoint Security to ensure they align with your organization's requirements. Exclusions can be set for specific files, folders, or processes that should be excluded from scanning. Policies dictate the behavior and settings of the antivirus software. If you encounter any specific issues or errors during the process, consult the Kaspersky Endpoint Security documentation, contact Kaspersky technical support, or consider seeking assistance from an IT professional experienced with Kaspersky products.
  16. Thank you for the quick response. I did do, what you had suggested, prior to posting my question. That is disappointing to find out you cannot disable the tiny Quick Launch Keyboard. I also have had problems on the Android app where it continually insists I turn-off the Allow App Install from Unknown Sources option...even though I have told the app to IGNORE multiple times. Also, the desktop app continually tries to install the VPN. I DON’T WANT THE VPN!!! I ALREADY HAVE A VPN!!! I thought I would give Karpersky a try this year...BIG MISTAKE!!! Very disappointed!
  17. Hello, After Installing a brand-new Kaspersky security center (14) server, I'm trying for several hours to install Kaspersky Agent on a computer wich I see in on the network. I've created a deployment task and I when I launch it manually the server indicates that it download the installer on the client, but the task stops and fails. I've deleted both task and agent and recreated it with the same result. here below the taks window : and the task properties : Do you see any mistake ? Thanks, Best regards Alexandre
  18. I was surfing the web and accessing the Internet normally when suddenly I received a notification that there was a trojan in my computer by Kaspersky. I've tried running a quick scan and a full scan, but it doesn't seem to be doing very well. It still shows up when I use a web browser and log in to my personal account. One of the notifications below --- Event: Malicious object detected User: HUUPHUC\meoud User type: Initiator Application name: msedge.exe Application path: C:\Program Files (x86)\Microsoft\Edge\Application Component: Safe Browsing Result description: Detected Type: Trojan Name: HEUR:Exploit.Multi.Desert.gen Precision: Heuristic Analysis Threat level: High Object type: File Object path: https://sdk.iad-06.braze.com/api/v3/data MD5 of an object: F7C86BF2A8B02E5A77016F9A02CD1A1F Reason: Expert analysis Databases release date: Today, 7/23/2023 8:16:00 AM ---- You can see the image below Please help me fix this problem and give me a solution. Hanh
  19. Hello, virtual keyboard? microsoft virtual keyboard or any third-party virtual keyboard? Please tell us more information, you can take a screeshot picture, which will help us know your issue clearly. Regards.
  20. Hello Berny. Thank you for your quick response. I'm talking about 19 malware, that were already installed in the Windows registry. This Windows 7 SP1 is old but Kaspersky is not. Latest version, updated base date. The SO being old is no excuse. If you want more details, I can provide them. Physical Memory: Memory Usage 45 % Total Physical 7.91 GB Available Physical 4.35 GB Total Virtual 16 GB Available Virtual 12 GB HDDs: Primary 440Gb, 119Gb free Secundary: 698Gb, 92Gb free
  21. To use this interface, you need to install it additionally on this device, or on any other, as it is possible to connect to the interface of a remote server over the network. You can get it from the distribution kit from the developer's site. run setup.exe, select the item you need, during installation the system will ask about the possibility of remote control, you can set the appropriate "checkbox" to enable this feature. The shortcut to launch will appear in the appropriate popup of the product in the start menu If a password has been set, then when the console tries to connect to the program interface, the system will ask for it, the same goes for attempts to uninstall the product. if necessary, it can be installed from the GUI disable the use of the "firewall" component, by default this component is disabled in the installation package, so check if you use it ... however, it must be remembered that this component only works with allowing rules for incoming traffic Yes, this is the control center for all LK products that you use on your network. if you have everything set up and all the devices are connected to the management server, then you can manage protection through policies for the corresponding product.
  22. @Dayvid Please see → "Previous application launch failed" If the issue persists please contact Kaspersky Technical Support , the link is located at the top of this Webpage.
  23. Thanks for quick support Elvin , i was using *.@mydomainname in recipient now i changed it to *@mydomainname and it worked . Thanks again
  24. Hi: I have this annoying pop-up on FB that purports to be from FB itself, telling me that I am"restricted" for so many hours because I posted non-regulation whatever. One strange thing about the pop-up is it seems to start a countdown at some point, ie the number of hours you will be 'restricted start at 24 and decrease hourly. A very good friend just died yesterday while on vacation with his wife and kids, so there's a lot going on that I have to keep track of and this is making me pull my hair out. It doesn't actually stop me from doing anything, it just pops up every time I do anything, eg: like, post, whatever, it pops up and I have to clear it before I can do the next thing. Windows Pro Ed 10.0, 19045; Firefox 116.0.3 64 bit; Kaspersky Total 21.3.10, updates every day. I did run a full scan on top of the automatic quick scan that runs every day, but it picks up nothing. Any help or ideas to get rid of this appreciated. TIA
  25. Again the same problem? Since yesterday i cant launch Armoury Crate and AI Suite
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