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  1. Windows 11 Home Single Language - versão 22H2 Kaspersky Plus (assinatura de avaliação) - versão 21.14.5.462 Realizei os seguintes passos do guia https://support.kaspersky.com/krd18/howto/14226#block1, mas mesmo assim, ao inicializar a imagem da ferramenta com o Rufus, tanto no ISO Image mode e DD Image mode, ao selecionar a opção 'Kaspersky Rescue Disk. Graphic mode' lnão aparece mais nada na tela e tornando-se necessário o desligamento forçado. Testei também com o YUMI, mas se quer foi reconhecido e mesmo estando em primeiro na prioridade de boot. Mais informações: IdeaPad 3 15ALC6 (AMD Ryzen 5 5500U) UEFI, TPM 2.0, Boot seguro ativado e Inicialização rápida desativada.
  2. Добрый день! При загрузке Kaspersky Rescue Disk 18 отсутствует сетевое подключение. Настройка через менеджер сетей ничего не дала. Подключение идет через роутер по витой паре.
  3. Windows 11, 23H2 (сборка 22631.3296) Версия антивируса Касперского 21.16.6.467 (Kaspersky Free) При полной проверке постоянно застывает на ~3600 проверенных файлах. Постоянно так, не получается полностью проверить ПК. iCheker, и др. включено, накопители в идеальном состоянии без каких либо ошибок. Если загрузиться через Kaspersky rescue disk - без проблем проверяет ПК. Прошу помочь.
  4. Здравствуйте, уважаемые форумчане и ЛК! Столкнулся с такой же проблемой, как и у многих форумчан (черный экран при загрузке KRD),которая здесь уже в отдельных темах присутствует, НО плюс к этому мне еще и не собрать информацию об оборудовании. При попытки собрать и записать информацию на флешку по вот этой, всем известной инструкции: При загрузке Kaspersky Rescue Disk 18 не работает графический режим также выводится черный экран. Думаю, что эта ситуация может иметь право на отдельную заведенную тему, так как такой ошибки я на форуме еще не встречал. Ни запускается KRD, ни собирается информация об оборудовании. Буду благодарен за помощь
  5. Chers internautes Aprés avoir désinstaller kaspersky standard la souris et le clavier ne fonctionnent pas. J'ai essayé de restaurer windows mais je n'ai pas de point de restauration. J'ai essayé " Usb recover " de kaspersky rescue tool (kaspersky rescue disk) mais ça ne donne rien. Mon pc est bloqué svp aidez moi
  6. my bootable flash drive is fine, I have no problem booting and getting into the tool the problem is that I cannot update the database I tried everything. I don't use WIFI my PC is connected by cable and I read that is supposed to detect my network automatically. I'll attach a screenshot later
  7. my bootable flash drive is fine, I have no problem booting and getting into the tool the problem is that I cannot update the database I tried everything. I don't use WIFI my PC is connected by cable and I read that is supposed to detect my network automatically.
  8. Мне нужно было проверить систему, на которой не было антивирусов. Воспользовался Касперским Rescue Disk 18. Не смог найти команды в терминале для отмены шифрования отчётов и выбрать другие параметры проверки. В сети есть настройки более старых версий данного продукта. На новом не смог их активировать, то есть создать открытые отчёты, что бы можно было их скопировать и посмотреть потом, а не в интерфейсе программы сразу после проверки. Так же есть задача проверить компьютер без лечения для оценки и выбора последующих действий. Прошу уточнить, где в базе данных можно посмотреть способ получить доступ ко всем настройкам Kaspersky Rescue Disk 18. В случае отсутствия данной информации в базе данных Касперского, прошу сообщить их в ответе по этой теме.
  9. I have a Kaspersky Rescue Disk that I created at the beginning of 2023 on a USB flash drive. Today (12-7-2023) I booted my Windows 11 PC from the flash drive to update the virus definitions. I got as far as the opening menu, where you select graphical mode, not graphical mode, hardware info, etc. No matter what I chose, my screen went blank and became unresponsive, and I had to restart my computer. I came to this forum to see if anyone else had this experience, and was surprised to see no mention of the rescue disk - see the attachment. Thus my question: Is the Kaspersky Rescue Disk no longer supported?
  10. Open the power shell with administrator mode. Put "C:/shutdown /s /t 0" Restart and boot your usb bootable Select graphic mode .... Profit!!
  11. Türkçe: Merhaba, ben bugün Kaspersky Rescue Disk indirmiştim, ama bir sıkıntı var. İnternete bağlanılmadığı için veritabanlarını ve uygulama modüllerini güncelleyemiyorum, komut istemcisinde de "NetworkManager downloaded but inactive" yazıyordu zaten. İnternetim kablolu ağa bağlı, normalde otomatik bağlanması gerekiyordu ancak benimki kablolu ağ olmasına rağmen otomatik bağlanmadı. İnternet ayarlarında "Ethernet" kısmına geldim ancak nasıl bağlanacağımı anlamadım. "Password" kısmı soluk renkli gözüküyor ve bir şey yazılmıyor. Nasıl bağlanacağım ben bu internete? Modülleri güncelleyemiyorum çünkü. English: Hello there, I downloaded Kaspersky Rescue Disk today, but there is a problem. The Kaspersky Rescue Disk cannot connect to ethernet. Command prompt says "NetworkManager downloaded but inactive". Normally it was supposed to be connect automatically on ethernet. But i couldn't connect automatically. And, i checked the "Network Settings". "Password" below is pale. How can i connect that ethernet? Because i can't update database. Thanks and, sorry for my bad english...
  12. I installed Kaspersky Antivirus and my mouse and keyboard stopped working after restarting. I am trying to fix the problem using Kaspersky Rescue Disk 18 but it only shows a black screen after choosing “Graphic Mode” or “Limited Graphic Mode”. I have an Nvidia Geforce RTX 4070 graphics card. I tried to use this topic as a solution, however the link sent for KRD 2024 beta did not work. I can’t use my keyboard or mouse, I cannot run KRD since it gives me a black screen, and I can’t find recovery mode either. My PC is basically useless. Please help
  13. Hello, Thank you for your reply. This is what I have been trying to get help from, however when I try to use the Kaspersky Rescue Disk, my PC is stuck on a black screen after I choose “graphic mode” for it. And I can’t figure out how to use the other two options. Could not find a way to do recovery boot on Windows 11. And could not find an option for it on my biOS either.
  14. Hello I have an issue on my laptop when trying to run the kaspersky secure disk from flash drive ,I get to the first menu as from the picture i attached ,when choosing any of the 3 options,let's say graphic mode ,the screen go black but nothing happens I have waited for along time its stay black and not running ,on my main pc it works fine but on my laptop its not ,i disabled secure boot for checking and it didn't helped ,also my drives are having encryption by bitlocker is it related ? Please help, ive seen alot of people having this issue but nobody got a solution ,one guy said to use tool from 2015 but its outdated i want to use kaspersky Rescue Disk ,please support thank u Edit: also there is a beta version maybe with fixes ? I would like to try but didn't found it
  15. Hi, when I start Kaspersky Rescue Disk and select GRAPICH MODE I get a totally black screen. I can't scan, much less the other functions don't work, always a black screen as I continue. I can only scan from Windows. Depends on what?
  16. Ayuda, creé un USB booteable de 16gb en NTFS para poder realizar una limpieza de virus en mi pc, pero al momento de bootear desde dicha memoria, me aparece este error: Welcome to GRUB Begin of (memdisk)/grub.cfg Check signature state is enforce Prefix is (hd0,msdos1)/boot/grub error: unknown filesystem. Invalid prefix. Try to search KRD files error: no such device: /boot/grub/k-x86 Root is hd0, msdos1 Config (hd0, msdos1)/boot/grub/grub.cfg Rebooting the system after 12 conocen la solución?
  17. Windows 11 Home Single Language - versão 22H2 Kaspersky Plus (assinatura de avaliação) - versão 21.14.5.462 Realizei os seguintes passos do guia https://support.kaspersky.com/krd18/howto/14226#block1, mas mesmo assim, ao inicializar a imagem da ferramenta com o Rufus, tanto no ISO Image mode e DD Image mode, ao selecionar a opção 'Kaspersky Rescue Disk. Graphic mode' lnão aparece mais nada na tela e tornando-se necessário o desligamento forçado. Testei também com o YUMI, mas se quer foi reconhecido e mesmo estando em primeiro na prioridade de boot. Mais informações: IdeaPad 3 15ALC6 (AMD Ryzen 5 5500U) UEFI, TPM 2.0, Boot seguro ativado e Inicialização rápida desativada.
  18. Hello @Bukkdog, Welcome back! 1. Post an image of "opening menu, where you select graphical mode, not graphical mode, hardware info, etc." - BEFORE the reboot - we need to see what you saw please? 2. KRD is still supported, looking at (your) search - it appears as tho the starting point may have been Showing results for 'Rescue Disk' in content posted in Kaspersky: Basic, Standard, Plus, Premium - instead of generically: Home: https://forum.kaspersky.com/search/?q=RESCUE DISK&quick=1 Either search from Home or change the search criteria to Everywhere or, 3rd option, search directly in the KRD topic: https://forum.kaspersky.com/forum/kaspersky-rescue-disk-78/ (which is not represented by our image) ☢️@Crylune, Kaspersky Support is *not* available for Kaspersky's free software - read: Support Rules for Kaspersky Software☢️ @Bukkdog, don't waste (your) time contacting Kaspersky Customer Service > Kaspersky Support is *not* available for Kaspersky's free software -> prepare 1. 2. & 3. below, then wait for Support to respond, they have been advised, they respond when they are available. Copy the Hardware information file from the USB drive. Trace files, How to enable tracing in Kaspersky Rescue Disk 18 & How to create a full report about a scan performed in the system with Kaspersky Rescue Disk 18 ***Don't share the logs or trace files here in the Community, wait for instructions from the Kaspersky Team please*** Thank you🙏 Flood🐳+🐋
  19. Hello, a got a issue whit the Karpersky rescue disk, when im in the interfeace of the KRD, i select the option "graphic mode" to continue whit the recue process and nothing hapen, just a black screen. I read in this forum a similar issue and read that maybe it is an incompatibility whit my Pc, so i tryed to follow the steps about the "Hardware info", but even when i select the option "Hardware info" still continue to a Blackscreen. I called to Costumer service and they just could provide me the same topicforum i read before and nothing else. I dont know what to do now. My pc model is : Asus Tuf A15 (windows 11)
  20. Во-первых, у вас очень старый AVZ. Скачайте хотя бы отсюда. Во-вторых, зачем вам AVZ? Это вообще-то не антивирусный сканер, это специализированная утилита. Вы умеете ей пользоваться? Возможно системы заражены. Проверьте для начала с помощью KVRT или Kaspersky Rescue Disk
  21. Bonjour à toutes et à tous, Je suis confronté à un problème persistant avec mon PC Windows qui a des symptômes étranges - ralentis, des fenêtres publicitaires aléatoires et des signes indiquant qu'il pourrait être contrôlé à distance. Je soupçonne fortement une infection par des virus. Dans ma quête pour résoudre ce problème, j'ai trouvé un guide très détaillé qui explique comment supprimer tous les virus de mon ordinateur Windows.Voici le lien de l'article : https://www.funinformatique.com/comment-supprimer- tous-les-virus-de-mon-ordinateur-windows/ J'ai suivi toutes les étapes soigneusement, y compris l'utilisation de l'USB Live Kaspersky Rescue Disk. Cependant, j'ai rencontré un obstacle : bien que j'aie réussi à enregistrer l'image ISO sur ma clé USB, je ne suis pas certain de la façon de démarrer mon PC à partir de cette clé USB. Y at-il quelqu'un ici qui a déjà utilisé l'USB Live Kaspersky Rescue Disk et pourrait me donner quelques conseils sur comment démarrer mon PC à partir de cette clé USB ? Merci d'avance pour votre aide.
  22. Kaspersky antivirüs sürekli kendi kendine siliniyordu internette çözüm aradım ve "Kaspersky Rescue Disk" yoluyla uygulanan bir çözüm buldum tüm adımları yaptım ancak "Graphic Mode"u seçtiğimde kullanıcı sözleşmesi gelmesi gerekirken sadece siyah ekran var yaklaşık yarım saattir bekliyorum düzelmiyor çözüm de bulamadım yardım edin lütfenn
  23. Windows Defender keeps warning me about this daily. It refers to a folder in Downloads that I deleted when I first saw the messg. I also wiped free space and emptied the Recycle Bin on the drive. Still WD warns me about Jaik. I ran a full scan with a new updated Kaspersky Rescue Disk (and also Avira). It found other threats but no Jaik? Can I assume it is a false positive?
  24. Hello. Are you using Kaspersky Rescue Disk 2024 ? This is a beta version, database updates have not yet been implemented.
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