[Encountering an HTTP 404 - Not Found Error while attempting to access My Kaspersky.]

I consistently encounter the HTTP 404 - Not Found error when attempting to access My Kaspersky from the Internet Security dashboard.

```
C:\Users\abdul>tracert my.kaspersky.com

Tracing route to center-kl.geo.kaspersky.com [212.5.110.40]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  192.168.0.1
  2     4 ms     4 ms     4 ms  dnsr4.sbcglobal.net [99.99.99.99]
  3     5 ms     5 ms     7 ms  192.168.1.1
  4    10 ms     9 ms     9 ms  172.168.10.1
  5     8 ms     8 ms     9 ms  185.14.249.193.tarinnet.info [185.14.249.193]
  6    14 ms    13 ms    27 ms  172.16.20.73
  7    29 ms    31 ms    22 ms  95.170.200.121
  8     *       22 ms    12 ms  5.23.0.6
  9    88 ms    85 ms    84 ms  if-xe-5-1-0-1-0.tcore1.it5-istanbul.as6453.net [5.23.0.74]
 10    82 ms    79 ms    79 ms  if-ae-8-2.tcore1.fnm-frankfurt.as6453.net [195.219.156.21]
 11    84 ms   128 ms    99 ms  195.219.156.146
 12   120 ms     *      118 ms  mskn17ra-lo1.transtelecom.net [217.150.55.21]
 13   119 ms   119 ms   118 ms  macomnet-gw.transtelecom.net [217.150.43.68]
 14   127 ms   115 ms   119 ms  fastethernet0-0.ncc-8.macomnet.net [195.128.64.67]
 15   152 ms   129 ms   134 ms  labkasperdtc-macom.macomnet.net [87.118.220.169]
 16   125 ms   154 ms   132 ms  ace.some-host.somewhere.com [212.5.80.2]
 17   120 ms   119 ms   147 ms  212.5.110.40

Trace complete.
```

[An outdated laptop is unable to process or incorporate the most recent database updates.]

I may have already found the answer to my own question.

My 2011 MacBook Air is running MacOS High Sierra 10.13.6, and it's unable to update to a more recent MacOS version. I recently noticed that it's running Kaspersky version 20.0.0.829a.b.c.d.e, which is labeled as the "latest version." However, when I attempt to update it, the last update was on February 27, 2023, but the databases were last released on December 19, 2022. It seems that my MacBook Air is not able to accept the newer databases.

In contrast, my iMac, which is only 12 months old and runs MacOS Ventura 13.2.1, is running Kaspersky version 21.1.0.150a.b.c.d.e.f.g. The latest update on the iMac was also on February 27, but it shows a time of 18:24 (3 hours ago).

So, does this mean I'm stuck with a Kaspersky database that cannot be updated because my MacBook Air's MacOS cannot be upgraded beyond 10.13.6?