I tried to change the password on my account. I generated it and saved in Kaspersky password manager. But, unfortunately, I forgot to check the old password, so now I can't type the current one, and then the new one, and finally confirm that that the password is changed.
And, it wouldn't have been such a problem, if my email address hadn't already be blocked, because I had some issues there (a mess with passwords again!).
So, now I cannot access My Kaspersky account email address, I have no idea what is my current password, I can't change it too, and finally, I can't access My Kaspersky account!
My Kaspersky account
in My Kaspersky
Posted
Hello there!
Is there anyone that could help me, please?!
The problem is:
I tried to change the password on my account. I generated it and saved in Kaspersky password manager. But, unfortunately, I forgot to check the old password, so now I can't type the current one, and then the new one, and finally confirm that that the password is changed.
And, it wouldn't have been such a problem, if my email address hadn't already be blocked, because I had some issues there (a mess with passwords again!).
So, now I cannot access My Kaspersky account email address, I have no idea what is my current password, I can't change it too, and finally, I can't access My Kaspersky account!
BRAVO ME!!!
Please, help me!
Kind Regards,
Zeljka