Yegane

the port is set properly in the KSC settings according to your screenshot. but I have not yet actually verified if port 17000 is open between my servers and the KSC server for offline activation

Thank you for the follow up. When I try to access https://keyfile.kaspersky.com/en/, it redirects me to https://me-en.kaspersky.com/ instead of showing the key file generation page.

I am using Kaspersky security center v14 and would like to know how I can generate a key file from my existing license. I tried going to https://keyfile.kaspersky.com but it redirected me to another site. I also tried to export it from the console but it only gave me a text file with my license details - not a key file. Additionally, I have two servers that need to be activated but the Add Key task keeps failing for them. I think this might be because they are not connected to the internet. Please advise how I can activate them offline using a key file.

I am writing regarding an issue I am facing with my Kaspersky Security Center v14 installation. Some of my endpoints get stuck in a "waiting" mode while windows is starting. The affected devices show a "Please Wait" message and become unresponsive. I have about 350 endpoints with Kaspersky Endpoint Security installed, managed by Security Center on Windows Server 2019. The problem happens on around 10% of the endpoints intermittently when running tasks across all devices. So far I have tried: Unchecking "Start installation at device restart or shutdown" in the "Install required updates and fix vulnerabilities" task settings The issue stops occurring after completely uninstalling Endpoint Security as a test on some affected devices. Uninstalling Endpoint Security resolves the waiting mode problem.